Sleep Data Inaccurate
This can be caused by wrist or arm movement during sleep, leading
your watch to fail to recognize that you were sleeping, and thus will
not record sleep data. To prevent inaccurate readings, try wearing the
watch on your non-dominant hand while sleeping (on your left hand if
you are right-handed, and vice versa).
6.3 Sleep Data is Missing
Your watch determines whether it is being worn through a built-in PPG sensor, which reflects
light off your skin. The built-in sensor in the watch usually detects light reflected from human
skin at different wavelengths. When the wearable device is placed on surfaces such as a desk,
sofa, or quilt with the sensor facing down, light reflected from these surfaces may be similar to
that from human skin. In this case, the watch may think that you are wearing the device, and
start recording sleeping data.
If you turned over or accidentally touched the wearable device screen multiple times while
sleeping, the device may exit Sleep mode and record false wake up times, based on the
detected movements.
If there is minimal movement after waking up, the wearable device may remain in Sleep mode,
and fail to record the actual wake up time.
The accuracy of sleep monitoring is closely related to how you wear the watch and your wrist
movement.
Make sure that you keep the wearable device facing upward and wear it slightly back on the
wrist. Do not wear the wearable device too tight or too loose to avoid inaccurate sleep data.
When you do not use your wearable device for a while, turn it to its side and place it on a flat
surface to minimize any inaccurate sleep data recorded. Power off your wearable device if you
do not use it for a long time.
Update my watch
During an update, your watch will automatically disconnect from
Bluetooth, and will reconnect once the update is complete.
8.1 How to update my watch
Method 1: Connect your watch to the phone using the NoiseFit Assist. Open the NoiseFit Assist,
go to setings, select ColorFit Pro 3 Alpha and then click on check for update. Follow the
onscreen instructions to update your watch.
3. Check the network signal quality of the area where the user is located. The call signal may be
poor if the network connection is not stable. Advise the user to try making calls in an open area
with stable network connection.
4. If the issue persists, unpair your watch from the phone, then pair the watch with another
phone, and try again. If issue can be well received, it indicates that there is an issue with your
phone's Bluetooth. It is recommended that you change another phone. If the issue still persists,
this is an issue with your watch's Bluetooth.
Unable to Update
8.2 Takes a long time to update watch
1. Before updating, ensure that your watch battery level is above 70%.
2. The length of time required for an update can vary depending on the network performance.
Ensure that you have a stable 3G/4G or Wi-Fi connection.
3. Over the air (OTA) updates require your phone to have a stable connection with your watch.
The length of time required to finish the update depends on how long it takes to download the
new version and Bluetooth transfer rate.
4. After the update package is transferred through the NoiseFit Assist, the wearable device
needs to decompress and install the package. The update screen will be displayed on the
wearable device. Wait for the device to restart after the installation has been completed
successfully.
Calling Function
Ensure that the watch is connected to the phone or bluetooth using the
NoiseFit Track(If your watch is not connected to Bluetooth then call is not
appear to watch
9.1 If MO/MT Call coming to watch, bluetooth must
be connected to phone (Bluetooth must be on in
phone)
After connecting with bluetooth then if MO/MT coming on phone(Bluetooth must be on in mobile
phone) then watch getting automatic showing to the call is coming
