Nisis Quickpix Qp2 Installation Manual Download Page 6

NISIS Qp2 Digital Camera Installation Guide Rev 1.9 

 

When I try to send a VideoLive Mail 
message using the VideoLive Mail 
application that comes with the NISIS 
Qp1 (and Qp2) Digital Camera, my 
PC locks up. What am I doing wrong? 

Almost certainly the "Send mail with:" parameters you entered when 
setting up VideoLive Mail are incorrect. If you have a normal dial-up 
connection to your Internet Service provider (ISP), you need to select the 
option "Built-in Mail Utility" when asked "Send Mail with:". Then select 
the appropriate Mail server name in the box marked "SMTP Mail 
Server". You may need to contact your ISP for this information. Please 
note that to send and receive mail, usually involves connecting to two 
different mail servers. It is usual to connect to a "POP3" server when 
receiving Emails, and to connect to an "SMTP" server when sending 
Emails, so ensure you ask your ISP for the server name that you connect 
to when you are SENDING Emails. Typical servers names for sending 
Emails are "post.ISPname.co.uk" or "smtp.ISPname.co.uk". 

Can I use the NISIS Qp1 (or Qp2) 
Digital Camera with Windows 95 or 
Windows NT? 

Windows NT does not support the USB interface, so you cannot use the 
NISIS Qp1 or Qp2 Digital Camera, nor, in fact, any other NISIS USB 
products under Windows NT. 
Windows 95 came in two versions. The first version (Windows 95 
OSR1) did not support the USB interface at all. The second version 
(Windows 95 OSR2) partially supported the USB interface, but because 
it does not fully support USB, there are potential problems that can arise 
when connecting a USB peripheral to Windows 95 OSR2 PCs. We have 
therefore decided not to support NISIS USB products under Windows 95 
(both OSR1 and OSR2). Windows 98, Windows ME and Windows 2000 
fully support the USB interface and NISIS supports all products under 
these Operating Systems.  

The LCD display at the back of the 
Qp1 Digital Camera is displaying 
unusual characters. How can I get the 
display to show the normal 
characters? 

Occasionally, PCs and even Digital Cameras can "lock-up" and get 
themselves into unstable situations. With the Qp1 Digital Camera, to 
recover from this situation, just remove the batteries, wait a short while, 
and then replace the batteries. This action is the equivalent to 
"rebooting" your PC if it locks up. 

I am having problems installing the 
Qp1 Digital Camera under Windows 
ME. Can you help, please ? 

The most likely reason for this is that you are not using the latest drivers 
for this device. You can download the latest version of these drivers 
(Version 2.1) from our 

Drivers

 page on the NISIS Web site. 

When I try to install the Video Live 
Mail program, it asks me for a "CD-
Key Number". Where do I find that, 
please ? 

The CD-Key Number for the Video Live Mail Application is printed in 
the front of the Installation CD. The number is VL4444378H611384 

Summary of Contents for Quickpix Qp2

Page 1: ...evice Manager there should be a line that reads Universal Serial Bus controllers 3 Double click on this line At least two devices should be listed 4 One line should end with PCI to USB Universal Host...

Page 2: ...rectly but most others are background tasks such as mouse drivers virus checkers and other communication programs should be shut down temporarily while you install new application programs drivers or...

Page 3: ...battery life Connecting the Qp2 Digital Camera to your PC Ensure you have loaded the Qp2 Digital Camera Drivers BEFOREyou connect your Digital Camera to your PC Hold the camera so the front of the ca...

Page 4: ...Frequently Asked Questions section covering your NISIS product There you will find useful Hints and Tips on how to get the very best out of your new device If you have problems with the installation o...

Page 5: ...stalled camera or TV Tuner Card before you can use the Qp1 or Qp2 cameras We understand that the next version of drivers should correct this problem Although we don t have a release date yet for these...

Page 6: ...t version Windows 95 OSR1 did not support the USB interface at all The second version Windows 95 OSR2 partially supported the USB interface but because it does not fully support USB there are potentia...

Page 7: ...e followed all the suggestions in the FAQ section but still cannot get my camera to work Any more suggestions Have you checked in your system BIOS that your USB ports have been enabled Usually the def...

Page 8: ...round tasks such as mouse drivers virus checkers and other communication programs which can be temp orarily shut down while you install new application programs For more information on this subject cl...

Page 9: ...ial D Tutorial ENGLISH tutorial exe Cool 360 Manual D Cool360 DOCUMENT MANUAL ENGLISH C360 PDF VideoLive Mail Manual D Vlm4 MANUAL VLM_UG_ENU PDF On the Installation CD labelled VIDEO STUDIO Video Stu...

Page 10: ...e understand that the next version of drivers should correct this problem Although we don t have a release date yet for these new drivers as soon as they become available we shall upload them immediat...

Page 11: ...version of Windows You can find the name of your Display adaptor in Windows Device Manager Most Display adaptor manufacturers have web sites from where you can download the latest drivers You can use...

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