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Glass:

Use  a  good  quality  glass  cleaner  and  dry  thoroughly  with  a 
paper towel or lint-free cloth. 

NEVER

  use  abrasive  cleansers,  liquid  sprays,  or  any  cleaner 

that could scratch the surface.

Plastic:

Wipe gently with a slightly damp cloth and a mild solution of dish 
soap and warm water.

NEVER

  use  abrasive  cleansers,  liquid  sprays,  or  any  cleaner 

that could scratch the surface.

Vents:

Use  a  vacuum  or  duster  to  remove  dust  and  dirt  from  the 
appliance and vent areas. 

Clean  the  exterior  of  the  fireplace  with  a  slightly  damp  cloth  or 
duster. 

MAINTENANCE

Electrical and Moving Parts:

The fan motors are lubricated at the factory and will not require 
lubrication.

Electrical components are integrated in the fireplace and are not 
serviceable by the consumer.

Storage:

Store appliance in a clean dry place when not in use.

Replacement parts:

Use  only  replacement  parts  supplied  by  the  manufacturer.  Use 
of any other parts, or modifying the fireplace in any way, will void 
all warranties.

No internal parts are replaceable or serviceable.

14

Summary of Contents for EF302B

Page 1: ...ation before plugging in or using this product Failure to do so could result in fire electric shock or serious personal injury Keep this owner s manual for future reference If you sell or give this product away make sure this manual accompanies this product CAUTION DO NOT RETURN Contact our customer service team for help first service2 richenchina com Call 844 377 5786 ...

Page 2: ...fications 4 Before Installation 5 Installation Instruction 6 Operation Instruction 10 5a Manual Control Panel 10 5b Remote Control 12 Care and Maintenance 13 Limited Warranty 15 Troubleshooting Guide 15 Schematic Diagram 17 CONTENT 1 2 3 4 5 6 7 8 9 ...

Page 3: ...y below a fixed socket outlet This appliance must be grounded DO NOT operate any appliance with a damaged cord or plug or after the appliance malfunctions has been dropped or damaged in any manner Discard appliance or return to authorized service facility for examination and or repair This appliance is hot when in use To avoid burns DO NOT let bare skin touch hot surfaces Keep combustible materials...

Page 4: ...O NOT rinse or get wet DO NOT USE this appliance with any solid state speed control devices Risk of electric shock DO NOT OPEN No user serviceable parts inside NEVER modify this appliance Doing so could result in personal injury or property damage Modification of this fireplace completely voids all warranties NEVER leave this appliance unattended To disconnect appliance turn controls to OFF then rem...

Page 5: ...ord away from traffic area and where it will not be tripped over ALWAYS check your appliance cord and plug connections with each use A MAKE SURE the plug fits tight in the outlet Faulty wall outlet connections or loose plugs can cause the outlet to overheat B Appliances draw more current than small appliances Overheating may occur even if it has not occurred with the use of other appliances C During ...

Page 6: ... 7 51 64 198 223 254 509 545 430 556 580 630 4 EF43B inch 27 15 16 26 25 1 16 20 1 16 24 5 8 23 3 16 10 25 32 7 51 64 mm 710 660 636 510 625 254 223 EF44B inch 31 7 8 29 15 16 29 24 24 5 8 23 3 16 10 8 25 32 7 51 64 198 223 254 589 625 610 736 760 EF45B inch mm 35 1 16 33 1 16 32 1 8 27 3 16 27 25 9 16 10 8 25 32 7 51 64 198 223 254 649 685 690 816 840 890 EF302B inch mm 35 1 16 33 1 16 32 1 8 27 ...

Page 7: ...Note Keep the packaging carton poly bag polystyrene etc for future transportation and or storage If the unit needs to be returned please make sure all the spare parts are packed inside door handles are taken off and packed the same as the original packing Check Spare Parts Open the packaging carefully and remove the polystyrene Check the spare part list below to verify all parts have been received ...

Page 8: ...4 INSTALLATION INSTRUCTIONS ALWAYS unplug this fireplace heater before assembly or cleaning or before relocating Failure to do so could result in electric shock fire or personal injury KEEP drapery and other furnishings at least 3ft 0 9m from the front and sides of the electric fireplace AFTER installation ensure that there is 0 004 ventilation area between inside and outside of fireplace mantel 6 POW...

Page 9: ...bustibles sides 0 inch Floor 0 inch Back 0 inch Top shelf or TV 8 inch min Front 36 inch WARNING Risk of Fire Keep electrical cords drapery furnishings or other combustibles at least 3ft 0 9 m from the front of the electric fireplace Electrical Supply Circuit Requirements Plan the location of the appliance so that it will have adequate electric power A 15 AMP 60Hz circuit is required for 120V insta...

Page 10: ... BE PLUGGED VERY TIGHTLY DO NOT plug other appliances onto the same circuit Install the Door Handles Open the door and fix the handles with 2pcs ST4x10 screws on each side Install the Door Handles The product can be built into a framing an existing fireplace opening a custom mantel or a cabinet The opening depth 8 3 16 is suggested for better ventilation It is recommended of the clearance from the t...

Page 11: ...620 198 206 198 198 7 7 8 8 206 206 595 620 25 16 26 655 680 29 31 33 34 760 790 840 870 Note The removable handles on both sides could be removed if the existing opening is found a little bit narrow 9 EF42B inch mm 22 16 24 20 4 21 4 7 8 580 610 515 540 198 206 EF302B inch mm 2 22 4 7 8 840 870 540 565 198 206 1 1 1 33 34 1 4 1 1 7 1 23 24 16 7 6 13 ...

Page 12: ...h WARNING Do not operate the unit if it is damaged or has malfunctioned If you suspect the unit is damaged call a qualified service technician to inspect and replace any part of the electrical system if necessary 5a Manual Control PaneI Note When the heater is first turned on a slight odor may be present This is normal and should not occur again unless the heater is not used for a long period of tim...

Page 13: ...ill illuminate when the heater is turned on The indicator light will go out within 10s Low High Note 1 Heater can be used without flame 2 The heater will work when the temperature set by thermostat is higher than room temperature 3 The Fan works about 10s ahead of the heater and stops about 10s later than the heater 4 The indicator light in the lower fuel bed see the last picture on last page alway...

Page 14: ...n again will turn on the unit to previous settings For the first time use Flame A will be turned on The flame will be cycled from Flame A Flame B Flame C Flame Off POWER NAME FUNCTION BUTTON POWER FLAME LOW HEAT To turn on the heater on half heat setting or turn off the heater HIGH HEAT The flame will be cycled from Flame A Flame B Flame C Flame Off CRACKLING To turn on the crackling and cycle through h...

Page 15: ...ain UNPLUG THE HEATER RIGHT AWAY Have the outlets wiring and breaker box inspected by a professional Make necessary repairs before using the heater 6 CARE AND MAINTENANCE ALWAYS turn the appliance OFF and unplug the power cord from the outlet before cleaning performing maintenance or moving this fireplace Failure to do so could result in electric shock fire or personal injury NEVER immerse in water ...

Page 16: ...ove dust and dirt from the appliance and vent areas Clean the exterior of the fireplace with a slightly damp cloth or duster MAINTENANCE Electrical and Moving Parts The fan motors are lubricated at the factory and will not require lubrication Electrical components are integrated in the fireplace and are not serviceable by the consumer Storage Store appliance in a clean dry place when not in use Repl...

Page 17: ...l warranties and frees the manufacturer from all liability Read and understand all assembly and operating instructions and all safety information and warnings before use The following will void this warranty Damage caused from tampering with modifying or altering the fireplace insert in any manner Damage due to incorrect assembly improper care misuse or abuse Damage from being used with the wrong p...

Page 18: ...if the heater will work continuously b If not unplug the unit and recheck next day to see if it can work properly c If still not the fan assembly need to be checked and please contact service team for a checking instruction 2 Product has been used for some time a Open the top panel to check if the fan can move smoothly or the heater motor is well connected b If yes pull off the CN3 connector plugge...

Page 19: ...k continuously if yes the sensor has malfunctioned if not please contact service team further for help 6 The flame does not show up or flicker or a noise when turn it on Please contact service team for a checking instruction of the flame LED board connector flame motor and spindle 7 The front trim is out of shape the remote is missed or the log is broken Please contact service team for a replacement a...

Page 20: ...Ningbo Richen Electrical Appliance Co Ltd Address No 19 Yongdinghe Road Xiapu Beilun Ningbo PR China 3 EF 42 05 051 A0 ...

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