3
) If there is no beep, the connecters on the PCB board might be
l o o s e n , p l e a s e c o n t a c t s e r v i c e t e a m f o r a c h e c k i n g
instruction.
4
) If there is a beep and the control panel can be used but the
remote is not working, the remote is not working either close
or far, please contact service team for help.
2. My old unit no longer works, it cannot power on.
1) Check the power cord to see if it is good.
2) If the power cord is good, check the wires behind the rocker
switch to see if they are burned.
3) If the wires are good, too, the PCB board might have
malfunctioned and need to be replaced. Please contact service
team for a replacement and instruction.
3. The heater does not work, it turns on for several seconds then
shuts off itself.
1) New product:
a.
Turn the thermostat to 9 to see if the heater will work
continuously.
b.
If not, unplug the unit and recheck next day to see if it
can work properly.
c.
If still not, the fan assembly need to be checked and
please contact service team for a checking instruction.
2)
Product has been used for some time:
a.
Open the top panel to check if the fan can move
smoothly or the heater motor is well connected.
b.
If yes, pull off the CN3 connector plugged on the PCB
board. If the heater works, the button panel should be
replaced.
c.
If the heater still does not work after unplugging the CN3
connector, please contact service team for a further
solution.
4. There is no air coming out when turn the heater on.
1) New product:
a.
Confirm if there's hot air blowing from the air outlet or
something turning red inside when the heater is turned
on. If yes, the fan is got stuck or the heat motor is not at
the right position.
b.
If not, checking the heater connectors on PCB board
would be needed. Unplug and replug all connecters to
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