Service
Annual service
It is important to perform an annual service on the unit to ensure it will continue to perform optimally
with low energy consumption and long service life.
You are recommended to take out a service agreement with the installer, as certain elements of the
service require an authorised technician.
Internal cleaning
For hygienic reasons, it is important that the unit undergoes annual internal cleaning. This will prevent
the formation of fungus and bacteria which impair the internal air quality.
• Wipe down the internal plate parts and pipes with a damp cloth and a mild soap solution.
• Check and clean the evaporator coil.
• Check and clean the counterflow heat exchanger. If necessary, it may be removed and rinsed with a
shower head.
• Clean the condensate trays with a damp cloth and a mild soap solution.
• Check the condensate outlet to make sure the water can exit freely.
Check the air intake and outlet
It is important for operation of the unit that air can freely move through the air intake and outlet.
If roof stacks have been fitted to the air intake and outlet, check that they are not blocked with birds'
nests, leaves or other dirt which can hamper air passage.
If, instead of roof stacks, grilles have been mounted in facades or eaves, check that they are not
clogged with leaves or dirt. Grilles are particularly likely to become clogged.
Check ventilation ducts
It is important for operation of the unit that there is free air passage through the ventilation ducts.
After some years of operation, dirt will attach itself to ventilation ducts or tubes, and accumulations
may lead to higher pressure drop in the ducts, leading to higher power consumption. It is therefore
important to clean out the ducts when too much dirt has collected.
After attending to the inlet and outlet valves, it will be advisable to have them adjusted again, to
ensure optimum operation of the ventilation system.
However, it will not be necessary to clean ducts more than every few years.
The heat pump
The heat pump must be inspected in accordance with applicable laws and regulations, such that it is
kept in good condition and meets safety and environmental requirements.
The installer is obliged to inform the owner/user about applicable laws and regulations.
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