193
Troubleshooting
Flash does not
fire.
•
A shooting mode where the flash cannot fire is selected.
•
A function that restricts the flash is enabled.
Digital zoom
cannot be used.
•
Digital zoom
is set to
Off
in the setup menu.
•
Digital zoom cannot be used with certain shooting modes
or when using certain settings in other functions.
Image size
not
available.
•
A function that restricts the
Image size
option is enabled.
•
When the scene mode is set to
Easy panorama
, the image
size is fixed.
No sound when
the shutter is
released.
Off
is selected for
Shutter sound
in
Sound settings
in the
setup menu. No sound is produced with some shooting
modes and settings, even when
On
is selected.
AF-assist
illuminator does
not light.
Off
is selected for the
AF assist
option in the setup menu. AF-
assist illuminator may not light depending on the position of
the focus area or the current scene mode, even when
Auto
is
selected.
Images appear
smeared.
The lens is dirty. Clean the lens.
Colors are
unnatural.
White balance or hue is not adjusted properly.
Randomly
spaced bright
pixels (“noise”)
appear in
image.
The subject is dark and the shutter speed is too slow or ISO
sensitivity is too high. Noise can be reduced by:
•
Using the flash
•
Specifying a lower ISO sensitivity setting
Bright spots
appear in
image.
When shooting at a slow shutter speed in multiple exposure
mode, noise (bright spots) may appear in saved images.
–
Images are too
dark
(underexposed).
•
The flash window is blocked.
•
The subject is beyond the range of the flash.
•
Adjust exposure compensation.
•
Increase ISO sensitivity.
•
The subject is backlit. Use the flash or the
Backlighting
scene mode.
Images are too
bright
(overexposed).
Adjust exposure compensation.
Problem
Cause/Solution
A