183
Troubleshooting
T
e
ch
n
ical
No
te
s an
d I
n
de
x
Flash does not fire.
•
The flash mode is set to
c
(off).
•
Scene mode with which the flash does not
function is selected.
•
On
is selected for
Blink proof
in smart
portrait mode.
•
Another function that restricts flash is
enabled.
Optical zoom cannot be used.
Optical zoom cannot be used while recording
movies.
Digital zoom cannot be used.
•
Digital zoom
is set to
Off
in the setup menu.
•
Digital zoom is not available in the following
situations.
-
Subject tracking
is selected for the touch
shooting setting.
- When
Scene auto selector
,
Portrait
,
Night portrait
, or
Pet portrait
scene
mode is selected.
- When shooting in smart portrait mode
- When
Continuous
is set to
Multi-shot
1
6
.
Image mode
not available.
Another function that restricts the
Image mode
option is enabled.
No sound when shutter is
released.
•
Off
is selected for
Sound settings
>
Shutter
sound
in setup menu. No sound is heard with
some shooting modes and settings, even
when
On
is selected.
•
The speaker is being blocked. Do not cover
the speaker.
AF-assist illuminator does not
light up.
Off
is selected for the
AF assist
option in the
setup menu. AF-assist illuminator may not light
up depending on the position of the focus area
or the current scene mode, even when
Auto
is
selected.
Pictures appear smeared.
Lens is dirty. Clean lens.
Colors are unnatural.
White balance does not match light source.
Randomly spaced bright pixels
(“noise”) appear in image.
Shutter speed too slow or ISO sensitivity is high
as the subject is dark. Noise can be reduced by:
•
Using flash.
•
Specifying a lower ISO sensitivity setting.
Problem
Cause/Solution
A
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