162
Troubleshooting
Tech
nic
a
l No
tes
Playback
AF-assist illuminator does not
light.
•
Off
is selected for AF assist option in camera
setup menu.
•
AF-assist illuminator turns off automatically in
some modes.
142
37-42
Pictures appear smeared.
Lens is dirty. Clean lens.
154
Colors are unnatural.
White balance does not match light source.
118
Randomly spaced bright pixels
(“noise”) appear in image.
Shutter speed too slow. Noise can be reduced by:
•
Using flash
•
Specifying a lower ISO sensitivity setting
•
Using a scene mode which has noise
reduction ability.
30
123
37-42
Pictures are too dark
(underexposed).
•
Flash is off.
•
Flash window is blocked.
•
Subject is beyond flash range.
•
Adjust exposure compensation.
•
Select
High ISO sensitivity auto
for
ISO
sensitivity
in the shooting menu, or raise the
ISO sensitivity.
•
Subject is backlit. Select
o
(
Backlight
scene
mode) or use fill flash.
30
24
30
120
123
30, 42
Pictures are too bright
(overexposed).
Adjust exposure compensation.
120
Unexpected results when flash
set to
V
(auto with red-eye
reduction).
When
V
(auto with red-eye reduction) or “fill
flash with slow sync and red-eye reduction” of
the
Night portrait
scene mode is applied
during shooting, In-Camera Red-Eye Fix may, in
very rare cases, be applied to areas not affected
by red-eye. Set a flash mode other than
V
(auto with red-eye reduction) and select a
shooting mode other than
Night portrait
scene mode, then shoot.
30, 38
Problem
Cause/Solution
A
File cannot be played back.
•
File was overwritten or renamed by computer
or other make of camera.
•
Time-lapse or interval timer photography in
progress: pictures cannot be played back until
recording is complete.
–
91, 122
Cannot zoom in on picture.
Playback zoom cannot be used with movies,
small pictures, or pictures that have been
cropped to below 320 × 240.
–
Problem
Cause/Solution
A
