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Care and maintenance

Looking after your appliance

Care and maintenance

31

If you require any technical guidance or find that your product is not operating as intended, a simple solution can often be found in the 

Troubleshooting

 section of these instructions, 

or online at 

www.newworldassist.co.uk

 If you still require further assistance, call one of our experts on 

0333 305 2263

.

Detergent drawer

Detergents may form sediments in your detergent 
drawer or in the housing of the detergent drawer over 
time. To clean the sediment, pull out the detergent 
drawer from time to time. To pull out the detergent 
drawer:

• Pull the detergent drawer to the end. (1)

• Keep on pulling by depressing on the section shown 

below in the detergent drawer and keep pulling and 
then remove the detergent drawer. (2)

• Clean the detergent drawer with a soft brush like an 

old toothbrush and flush with clean water.

• Collect residues in the housing of the detergent 

drawer without dropping them inside the machine.

• Assemble the detergent drawer after drying it using a 

towel or dry cloth.

• 

Do not wash your detergent drawer in a dishwasher!

Liquid Detergent Apparatus 

Take out the liquid detergent level apparatus for 
cleaning and maintenance purposes as shown in the 
picture and clean away detergent residues. Put the 
apparatus back into its place. Make sure no residues are 
left inside.

Siphon plug

Pull out the detergent drawer. Remove the siphon plug 
and clean any residues away. Fit the cleaned siphon 
plug in its location. Check it is placed properly. (3)

Cabinet

Clean the exterior surface of the cabinet of your 
machine with lukewarm water and a cleaning 
substance that will not damage the cabinet. After rinsing 
with clean water, wipe it with a soft and dry cloth.

Note: 

To get the best out of your machine. We 

recomend that you periodically run a wash cycle with 
limescale remover, especially in hard water areas.

Note: 

After each wash leave the door of the machine 

open to help air the drawer and reduce any mould build 
up;

Note:

 Wipe the door seal ideally after each wash;

Note: 

Undertake a maintenance wash every 4-6 weeks 

with the drum empty. This wash should be undertaken 
with lime scale and detergent remover;

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Summary of Contents for NWDHT1014DG

Page 1: ...Instruction manual Washing Machine NWDHT1014W NWDHT1014DG ...

Page 2: ...u ll soon be enjoying your new washing machine It all begins here with your instructions Don t worry there s nothing too technical coming up Just simple step by step guidance to get you up and running quickly Sound good Then let s get started Help and Guidance We re here to help you get the most from your washing machine Should you require any guidance a simple solution can often be found online a...

Page 3: ...ng 34 35 Error Signals 36 Technical Specifications 37 Help and assistance 38 Disposal 39 Guarantee 40 7 Safety information Safety information 6 Getting to know your washing machine Ready Let s begin 10 Accessories 12 Installing your washing machine Installation requirements 14 Unpacking 14 Connections electrical water gas 15 Functions Functions 18 Using your washing machine First use of washing ma...

Page 4: ......

Page 5: ...1 Safety information ...

Page 6: ...he machine during the operation Take care that power voltage and frequency shall be identical to those of washing machine Do not use any socket with rated current less than that of washing machine Never pull out the power plug with wet hands To ensure your safety the power cord plug must be inserted into an earthed three pole socket Check carefully and make sure that your socket is properly and re...

Page 7: ...h the porthole door during the washing cycle it will get hot Never force the machine door open while the machine is running Do not open the door if water is visible through the porthole Do not wash foam rubber or sponge like materials on a hot wash The machine can reach high temperatures while running Do not touch the drain hose or waste water during draining Keep your pet away from your machine D...

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Page 9: ...Getting to know your washing machine 2 ...

Page 10: ...ns or online at www newworldassist co uk If you still require further assistance call one of our experts on 0333 305 2263 Ready Let s begin Please read these instructions carefully They contain important information which will help you get the best from your washing machine and ensure safe and correct installation and operation If you require any further assistance our technical experts are happy ...

Page 11: ...ntended a simple solution can often be found in the Troubleshooting section of these instructions or online at www newworldassist co uk If you still require further assistance call one of our experts on 0333 305 2263 1 Detergent drawer 2 Top panel 3 Programme knob 4 Start Pause button 5 Door 6 Filter 1 2 3 4 8 9 5 7 7 7 7 10 6 7 Packing bolt x 4 8 Power lead 9 Drain hose 10 Water inlet Front Back ...

Page 12: ...tion can often be found in the Troubleshooting section of these instructions or online at www newworldassist co uk If you still require further assistance call one of our experts on 0333 305 2263 Model Capacity Spin Speed Energy class NWDHT1014W 10kg 1400rpm A NWDHT1014DG 10kg 1400rpm A Accessories This machine includes the below accessories please install these parts before operating plastic hole...

Page 13: ...Installing your washing machine 3 ...

Page 14: ...ts Important The packing bolts are designed to support the internal components during transit these MUST be removed before use a Loosen the screws by rotating counter clockwise with a suitable wrench 1 2 b Remove the bolts by pulling them 3 c When the transport bolts have been removed insert the plastic transport screw taps found in the accessories bag into the holes 4 Adjusting the feet a For you...

Page 15: ...quired to install this washing machine MUST be carried out by a qualified electrician THIS APPLIANCE MUST BE EARTHED Before making any electrical connections ensure that The power socket is suitable for the maximum power of the washing machine fuses in the power circuit must be 13 amp The supply voltage should be the same as that indicated in the technical specifications and the appliance rating p...

Page 16: ... experts on 0333 305 2263 Plug replacement UK Ireland only Should you need to replace the plug the wires in the power cable are coloured in the following way Blue Neutral N Brown Live L Green Yellow Earth E The green yellow wire must be connected to the terminal in the plug that is marked with the letter E or by the earth symbol The blue wire must be connected to the terminal that is marked with t...

Page 17: ...Functions 4 ...

Page 18: ...tions or online at www newworldassist co uk If you still require further assistance call one of our experts on 0333 305 2263 Programme selection knob For you to select different washing programme Auxiliary functions setting Press the button repeatedly to set the Extra Rinse Temperature speed and so on Start Pause Press the button to start or pause the wash cycle Start Pause Temperature Selection S...

Page 19: ...splay flashes continuously the extra function you have selected will be activated If an extra function symbol on electronic display blinks the extra function you have selected will not be activated Reason for non activation The extra function you want to use in the washing programme you have selected is not applicable Your machine has passed over the stage during which the extra function you would...

Page 20: ...le for 1 to 23 hours To use the delay function Press the delay key once 01h will be displayed will light up on the electronic display Press the delay key until you reach the time after which you want the machine to start the washing cycle If you have skipped the delay time you would like to set you can keep pressing the delay key until you reach that time again To use the time delay function you n...

Page 21: ...oting section of these instructions or online at www newworldassist co uk If you still require further assistance call one of our experts on 0333 305 2263 Start Pause button By pressing on the Start Pause button you may start the programme you have selected or suspend a running programme If you switch your machine to the standby mode the Start Pause led on the electronic display will blink ...

Page 22: ...g when the programme dial is turned to the CANCEL position and another programme is selected the previously selected programme continues from where it was left To deactivate the child lock press and hold buttons 2 and 3 simultaneously for at least 3 seconds until the CL symbol on the electronic display disappears Cancelling Programme If you want to cancel any programme running 1 Turn the programme...

Page 23: ...dditional rinse to any type of laundry after the washing cycle Allergy Safe 60 50 40 30 C 212 2 5 0 Baby laundry Spin Drain C 17 10 0 You can use this programme for any type of laundry if you want an additional rinsing step after the washing cycle You can use the drain program to drain the water accumulated inside the machine adding or removing laundry To enable the drain program turn the program ...

Page 24: ...e is the factory default 60 C 40 C are energy label declaration programmes Due to the short washing time of this programme we recommend that less detergent is used The programme may last longer than 15 minutes if your machine detects an uneven load You can open the door of your machine 2 minutes after the completion of a washing operation The 2 minute period is not included in the programme durati...

Page 25: ...Using your washing machine 5 ...

Page 26: ... will wash degree of contamination and the programme you have chosen Do not exceed maximum dry loading capacity indicated in the programme table for washing programmes You can take the following table of weights as an example Put each item of laundry separately Ensure that no laundry is stuck between the cover and bellow seal when closing the door of your machine Push the door of your machine unti...

Page 27: ...e amount of your laundry increase Put the softener in the softener compartment in the detergent drawer Do not exceed the MAX level Otherwise softener will flow into washing water through flushing Softeners with high density are required to be thinned to a degree before being put in the drawer Because high density softener will clog the flush and avoid the flow of the softener You can use your liqu...

Page 28: ... solution can often be found in the Troubleshooting section of these instructions or online at www newworldassist co uk If you still require further assistance call one of our experts on 0333 305 2263 1 Open the door and Load the laundry 7 Select the desired programme 5 Plug the power supply 2 Measure out the detergent 3 Close the door 4 Turn on the water tap 8 Press the start pause Quick start ...

Page 29: ...Care and maintenance 6 ...

Page 30: ...you clean the filters you can fit them the same way as you have removed them Pump filter The pump filter system elongates the life of your pump which is used to drain the dirty water It prevents dirt entering the pump Cleaning of your pump filter every 2 3 months is recommended To clean your pump filter To open the pump cover you can use the powder detergent spade or liquid detergent level plate c...

Page 31: ... the detergent drawer after drying it using a towel or dry cloth Do not wash your detergent drawer in a dishwasher Liquid Detergent Apparatus Take out the liquid detergent level apparatus for cleaning and maintenance purposes as shown in the picture and clean away detergent residues Put the apparatus back into its place Make sure no residues are left inside Siphon plug Pull out the detergent drawe...

Page 32: ...ctions or online at www newworldassist co uk If you still require further assistance call one of our experts on 0333 305 2263 Drum Do not leave metallic objects such as needles paper clips coins etc in your machine These objects lead to stains in the drum To clean such rust stains use a non chlorine cleaning agent and follow the instructions of manufacturers of the cleaning agent Never use wire wo...

Page 33: ...Product support 7 ...

Page 34: ...e water Water tap is closed Open water tap The water inlet hose may be bent Check the water inlet hose The water inlet hose is obstructed Clean the filters of water inlet hose The valve inlet filter is obstructed Clean the valve inlet filters The door is not shut properly Shut the door properly You should hear the click Your machine is not draining water The drain hose is obstructed or bent Check ...

Page 35: ...of detergent specified by the detergent manufacturer Distribution of the clothes in your machine is not well balanced Spread the clothes inside the machine in an orderly and well balanced manner The water is drained from the machine as soon as it is filled The end of the water drain hose is in a position too low according to the machine Position the water drain at an appropriate height No water is...

Page 36: ...e nearest authorised service agent immediately The water level in your machine is below heater The pressure of your water supply may be low or water supply may be blocked Turn on the tap fully The water supply may be interrupted If the problem persists your machine will automatically stop after a while Unplug your machine turn off the tap and contact the nearest authorised service agent immediatel...

Page 37: ... you still require further assistance call one of our experts on 0333 305 2263 Technical Specifications Model Item NWDHT1014W NWDHT1014DG Power supply 220 240 V 50Hz 220 240 V 50Hz Max working current 10 amp 10 amp Water pressure Maximum 1Mpa Minumum 0 01 MPa Maximum 1Mpa Minumum 0 01 MPa Maximum power 2200 watt 2200 watt Maximum wash ing load dry 10 kg 10 kg Spinning speed 1400 rpm 1400 rpm Washi...

Page 38: ... require further assistance call one of our experts on 0333 3052263 To help give us give you a fast and efficient service please have the following information ready Model Ref Serial number Date of purchase Local call rates applies Lines open 9am 5pm Monday to Friday Calls to New World enquiry lines may attract a charge and set up fee from residential lines depending on your call plan tariff Mobil...

Page 39: ...icates that this product may not be treated as household waste Instead it should be handed over to the applicable collection point for the recycling of electrical and electronic equipment By ensuring this product is disposed of correctly you will help prevent potential negative consequences for the environment and human health which could otherwise be caused by inappropriate waste handling of this...

Page 40: ... consumable items The product must be correctly installed and operated in accordance with the instructions contained in the manual It must be used solely for domestic purposes The guarantee will be rendered invalid if the product is re sold or has been damaged by inexpert repair Specifications are subject to change without notice New World disclaim any liability for loss or damage arising from the...

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Page 44: ...Contact www newworldassist co uk Helpline 0333 305 2263 52292989 ...

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