Neue IDSH604W, User Manual

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Problem and alarm code Possible cause and solution
Rattling/knocking sounds from inside the appli-
ance. • The tableware is not properly arranged in the baskets. Refer
to basket loading leaflet.
• Make sure that the spray arms can rotate freely.
The appliance trips the circuit-beaker. • The amperage is insufficient to supply simultaneously all the
appliances in use. Check the socket amperage and the ca-
pacity of the meter or turn off one of the appliances in use.
• Internal electrical fault of the appliance. Contact an Author-
ised Service Centre.
Refer to "Before first use", "Daily
use", or "Hints and tips" for other
possible causes.
Once you have checked the appliance, deactivate and
activate the appliance. If the problem occurs again,
contact an Authorised Service Centre.
For alarm codes not described in the table, contact an
Authorised Service Centre.
The washing and drying results are not satisfactory
Problem Possible cause and solution
Poor washing results. • Refer to "Daily use", "Hints and tips" and basket loading leaflet.
• Use more intensive washing programmes.
• Clean spray arm jets and filter. Refer to "Care and Cleaning".
Poor drying results.
• Tableware has been left for too long inside a closed appliance.
• There is no rinse aid or the dosage of rinse aid is not enough. Set the
rinse aid dispenser to a higher level.
• Plastic items may need to be towel dried.
• For the best drying performance activate AirDry.
• We recommend to always use rinse aid, even in combination with multi-
tablets.
There are whitish streaks or bluish lay-
ers on glasses and dishes. • The release quantity of rinse aid is too much. Adjust the rinse aid level
to a lower level.
• The quantity of detergent is too much.
There are stains and dry water drops
on glasses and dishes. • The released quantity of rinse aid is not sufficient. Adjust the rinse aid
level to a higher level.
• The quality of the rinse aid can be the cause.
The dishes are wet. • For the best drying performance activate AirDry.
• The programme does not have a drying phase or has a drying phase
with low temperature.
• The rinse aid dispenser is empty.
• The quality of the rinse aid can be the cause.
• The quality of the multi-tablets can be the cause. Try a different brand
or activate the rinse aid dispenser and use rinse aid and multi-tablets
together.
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