NTI XTENDEX KVM EXTENDER
8
Problem
Cause
Solution
PS/2 mouse cursor appears
on the screen, but the mouse
does not work
•
Mouse cable is loose or
disconnected.
•
Mouse and Keyboard cables are
reversed.
•
Mouse is not compatible.
•
Remote Connections didn’t
initialize.
•
Check for quality cable connections to mouse at
Remote Unit end.
•
See instructions on page 3 & 4 for proper cable
ends to connect with the keyboard and mouse.
•
Try a different model of mouse.
•
Switch the Remote Unit OFF and then ON again.
System does not detect the
mouse
•
Wrong cable is connected to CPU
from Local Unit.
•
Mouse cable is loose at CPU or
Local Unit.
•
Keyboard Cable is not properly
connected (SUN computers).
•
See instructions on page 3&4 for proper cable
ends to connect with the keyboard and mouse.
•
Reseat cable connections and reboot CPU.
•
Reseat cable connections and reboot CPU.
Note: CAT5 connection cable used between NTI XTENDEX Series Local and Remote or any XTENDEX Series products
should not be run underground, outdoors or between buildings.
WARNING: Outdoor or underground runs of CAT5 cable could be dangerous and will void the warranty.
WARRANTY INFORMATION
The warranty period on this product (parts and labor) is one (1) year from the date of purchase. Please contact Network
Technologies Inc at
(800) 742-8324
(800-RGB-TECH) or
(330) 562-7070
or visit our website at
http://www.networktechinc.com
for information regarding repairs and/or returns. A return authorization number is required for all repairs/returns.
ST-C5KVM
ST-C5KVM
REMOTE UNIT
LOCAL UNIT
Manual 056 Rev 7/24/06
SERIAL NO:___________
DATE:________________
INSPECTED BY:____________
SERIAL NO:___________
DATE:________________
INSPECTED BY:____________
!
