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N-150 2-Port Wireless Router WNR500 User Manual

Configuring Basic Connectivity

1-14

v1.0, November 2011

Summary of Contents for WNR500

Page 1: ...202 10962 01 December 2011 v1 0 NETGEAR Inc 350 E Plumeria Drive San Jose CA 95134 USA N 150 2 Port Wireless Router WNR500 User Manual...

Page 2: ...t out in the BMPT AmtsblVfg 243 1991 and Vfg 46 1992 The operation of some equipment for example test transmitters in accordance with the regulations may however be subject to certain restrictions Ple...

Page 3: ...ential Requirements of the R TTE Directive of the European Union 1999 5 EC This equipment meets the following conformance standards EN300 328 2 4Ghz EN301 489 17 EN301 893 5Ghz EN60950 1 For complete...

Page 4: ...at this Radiolan is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Espa ol Spanish Por medio de la presente NETGEAR Inc declara que el Radiolan cump...

Page 5: ...om hogy a Radiolan megfelel a vonatkoz alapvet k vetelm nyeknek s az 1999 5 EC ir nyelv egy b el r sainak Polski Polish Niniejszym NETGEAR Inc o wiadcza e Radiolan jest zgodny z zasadniczymi wymogami...

Page 6: ...n against harmful interference in a residential installation This equipment uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harm...

Page 7: ...Control Council for Interference VCCI Statement This equipment is in the Class B category information equipment to be used in a residential area or an adjacent area thereto and conforms to the standa...

Page 8: ...Choosing Appropriate Wireless Security 2 1 Recording Wireless N 150 Settings Setup Information 2 5 Changing Wireless Security Settings 2 6 Viewing Wireless N 150 Settings 2 6 Configuring WEP Wireless...

Page 9: ...ettings Using the LAN IP Setup Options 4 1 Configuring a Device Name 4 2 Configuring LAN TCP IP Setup Parameters 4 2 Using the Router as a DHCP Server 4 3 Using Address Reservation 4 4 Using a Dynamic...

Page 10: ...Using Universal Plug and Play 5 12 Optimizing Wireless Performance 5 14 Changing the MTU Size 5 15 Quality of Service 5 16 Using WMM QoS for Wireless Multimedia Applications 5 16 Configuring QoS for I...

Page 11: ...g PPPoE 7 5 Troubleshooting Internet Browsing 7 6 Troubleshooting Your Network Using the Ping Utility 7 7 Testing the LAN Path to Your Router 7 7 Testing the Path from Your Computer to a Remote Device...

Page 12: ...on how to log in to the router for further configuration This chapter includes the following sections Logging In To Your Wireless Router on page 1 1 Configuring Your Internet Settings Using the Setup...

Page 13: ...nformation about how to change the password see Changing the Administrator Password on page 2 15 Figure 1 1 Tip You can connect to the wireless router by typing either of these URLs in the address fie...

Page 14: ...atus screen To automatically update to the new firmware click Yes to allow the router to download and install the new firmware file from NETGEAR The update process typically takes about 1 minute When...

Page 15: ...view support information or the documentation for the wireless router If you do not click Logout the wireless router will wait for 5 minutes after no activity before it automatically logs you out Sele...

Page 16: ...language other than the default that language as well as English is stored in memory The additional language stored is the most recently selected For example if you select Deutsch German and English w...

Page 17: ...o verify the Internet connection settings 1 Select Setup Wizard from the top of the main menu 2 Click Next to proceed Enter your ISP settings as needed 3 At the end of the Setup Wizard click Test to v...

Page 18: ...DHCP request from your router In most cases this setting is not required but some ISPs require it for access to ISP services such as mail or news servers Domain Name The domain name is provided by yo...

Page 19: ...on determines the Ethernet MAC address that the router will use on the Internet port Typically you would leave Use Default Address selected However some ISPs especially cable modem providers register...

Page 20: ...ernet Connection Require A Login If you usually use a login program such as WinPOET to access the Internet your Internet connection requires a login After you select Yes the Basic Settings screen disp...

Page 21: ...L2TP Layer 2 Tunneling Protocol used in Russian DSL services Login and Password This is the user name and password provided by your ISP This name and password are used to log in to the ISP server Ser...

Page 22: ...DNS addresses to the router during login select Use These DNS Servers and enter the IP address of your ISP s primary DNS server If a secondary DNS server address is available enter it also Setting Up...

Page 23: ...SID field you can enter a value of up to 32 alphanumeric characters The default SSID is NETGEAR 5 For the remaining settings accept the defaults The default channel is Auto It should not be necessary...

Page 24: ...mputer to have the same SSID and channel that you specified in the router and disable encryption Check that your computer has a wireless link and can obtain an IP address by DHCP from the router Once...

Page 25: ...N 150 2 Port Wireless Router WNR500 User Manual Configuring Basic Connectivity 1 14 v1 0 November 2011...

Page 26: ...21 Backing Up Your Configuration on page 2 23 Understanding Your Firewall on page 2 23 Choosing Appropriate Wireless Security Unlike wired networks wireless networks allow anyone with a compatible ad...

Page 27: ...slow computer To configure the wireless network you can Manually specify your SSID and your wireless security settings The WNR500 router provides two screens for configuring the wireless settings Wir...

Page 28: ...ons Security Type Description None No wireless security Recommended only for troubleshooting wireless connectivity Do not run an unsecured wireless network unless it is your intention to provide free...

Page 29: ...age 2 12 Restrict access based on MAC address You can restrict access to only trusted computers so that unknown computers cannot wirelessly connect to the WNR500 router MAC address filtering adds an o...

Page 30: ...Authentication is used circle one Shared Key or Auto WEP Encryption Key Size Choose one 64 bit or 128 bit Again the encryption key size must be the same for the wireless adapters and the wireless rou...

Page 31: ...r devices in the network will not connect unless they are also set to WPA2 PSK and are configured with the correct passphrase Use the procedures described in the following sections to specify the WNR5...

Page 32: ...access other wireless clients including clients under the same SSID Ethernet clients or clients associated with this device Name SSID The SSID is also known as the wireless network name Enter a value...

Page 33: ...l not interfere with neighboring wireless networks Up to 150 Mbps Performance Mode Maximum Nx speeds up to 150 Mbps Using channel expansion to achieve the 150 Mbps data rate the WNR500 will use the ch...

Page 34: ...refer to your wireless adapter s documentation to see what method to use Open System With Open System authentication and 64 or 128 bit WEP data encryption the WNR500 router does perform data encrypti...

Page 35: ...s to activate 5 Click Apply to save your settings Configuring WPA PSK and WPA2 PSK Wireless Security Wi Fi Protected Access with Pre Shared Key WPA PSK and WPA2 PSK data encryption provides extremely...

Page 36: ...r the security type The third option WPA PSK TKIP WP2 PSK AES is the most flexible since it allows clients using either WPA PSK or WPA2 PSK 3 In the Passphrase field enter a word or group of 8 63 prin...

Page 37: ...ge 1 1 2 Select Wireless Settings under Advanced in the main menu The advanced Wireless Settings screen displays The available settings in this screen are Enable Wireless Router Radio If you disable t...

Page 38: ...connect a wireless client securely and easily to the router Look for the symbol on your client device WPS automatically configures the network name SSID and wireless security settings for the router i...

Page 39: ...have 2 minutes to enable WPS on the device you are trying to connect to the router 5 In the wireless client follow its specific networking instructions to enable WPS to allow it to connect to the rout...

Page 40: ...wireless client follow its specific networking instructions to enter the router s security PIN and to establish a wireless connection with the router Using the Wireless Client s Security PIN 1 Log in...

Page 41: ...s Router s PIN The PIN is displayed so that you can use it to configure the router through WPS Wi Fi Protected Setup It is also displayed on the router s label Enable WPS ADD DESCRIPTION Disable Route...

Page 42: ...on page 2 15 2 For information about how to view a list of all devices connected to your router including wireless and Ethernet connected see Viewing a List of Attached Devices on page 6 7 Adding Addi...

Page 43: ...wireless device attempting a connection and allows only connections to computers identified on the trusted computers list The Wireless Card Access List displays a list of wireless computers that you a...

Page 44: ...4 If the computer you want appears in the Available Wireless Cards list you can select the radio button of that computer to capture its MAC address otherwise you can manually enter a name and the MAC...

Page 45: ...you lose your wireless connection when you click Apply You must then access the wireless router from a wired computer or from a wireless computer that is on the access control list to make any further...

Page 46: ...intenance select Set Password to display the Set Password screen 2 To change the password first enter the old password then enter the new password twice 3 Click Apply Adding Guest Networks Adding a gu...

Page 47: ...s Access Point broadcasts its name SSID to all Wireless Stations Stations can adopt the correct SSID for connections to this Access Point Allow Guest to access MY Local Network If selected any user wh...

Page 48: ...termine whether or not it will be allowed to pass through By default the firewall allows any outbound traffic and prohibits any inbound traffic except for responses to your outbound traffic However yo...

Page 49: ...ing as described in Allowing Inbound Connections to Your Network on page 5 1 Allow certain games and applications to function correctly Some games and applications need to allow additional inbound tra...

Page 50: ...Router WNR500 provides you with Web content filtering options plus browser activity reporting and instant alerts through e mail Parents and network administrators can establish restricted access poli...

Page 51: ...word and then set a schedule in the Schedule screen 3 Add a keyword or domain by entering it in the keyword field and clicking Add Keyword The keyword or domain name then appears the Block sites conta...

Page 52: ...When a computer on your network sends a request for service to a server computer on the Internet the requested service is identified by a service or port number This number appears as the destination...

Page 53: ...tocols are defined by the Internet Engineering Task Force IETF and published in RFC1700 Assigned Numbers Service numbers for other applications are typically chosen from the range 1024 to 65535 by the...

Page 54: ...ddresses or all computers on your network Scheduling Blocking The WNR500 router allows you to specify when blocking is enforced To schedule blocking 1 Select Schedule under Content Filtering in the ma...

Page 55: ...tically Adjust for Daylight Savings Time If your region supports daylight savings time select this check box The router will automatically adjust the time at the start and end of the daylight savings...

Page 56: ...l Alert and Web Access Log Notifications To receive logs and alerts by e mail you must provide your e mail account information To configure e mail alert and web access log notifications Table 3 1 Log...

Page 57: ...nd alert messages will not be sent by e mail b Enter the e mail address to which logs and alerts are sent in the Send To This E mail Address field This e mail address will also be used as the From add...

Page 58: ...hen the log is sent daily or weekly If you select the Weekly Daily or Hourly option and the log fills up before the specified period the log is automatically e mailed to the specified e mail address A...

Page 59: ...ngs It contains the following sections Using the LAN IP Setup Options Using a Dynamic DNS Service on page 4 5 Configuring the WAN Setup Options on page 4 7 Configuring Static Routes on page 4 10 Wirel...

Page 60: ...The Device Name field cannot be blank The default name is WNR500 Configuring LAN TCP IP Setup Parameters These are advanced settings that you might configure if you are a network administrator and you...

Page 61: ...set to Both or Out Only the router broadcasts its routing table periodically RIP Version This controls the format and the broadcasting method of the RIP packets sent by the router It recognizes both...

Page 62: ...N IP address Secondary DNS server if you entered a secondary DNS address in the Basic Settings screen To use another device on your network as the DHCP server or to manually specify the network settin...

Page 63: ...ards traffic directed at your domain to your frequently changing IP address Your router contains a client that can connect to the Dynamic DNS service provided by DynDNS org You must first visit their...

Page 64: ...3 Select the name of your Dynamic DNS service provider 4 Enter the host name or domain name that your Dynamic DNS service provider gave you 5 Enter the user name for your Dynamic DNS account This is...

Page 65: ...do not need it Change the Maximum Transmit Unit MTU size Disable DIP ALG Some SIP applications have their own way to work around the NAT firewall issue and the SIP ALG would conflict with those soluti...

Page 66: ...c from the Internet is usually discarded by the router unless the traffic is a response to one of your local computers or a service that you have configured in the Port Forwarding Port Triggering scre...

Page 67: ...the NAT firewall issue and the SIP ALG would conflict with those solutions In most cases you do not have to disable the SIP ALG However if your SIP applications cannot work with the router you can di...

Page 68: ...8 1 100 Your company s network address is 134 177 0 0 When you first configured your router two implicit static routes were created A default route was created with your ISP as the gateway and a secon...

Page 69: ...Private check box if you want to limit access to the LAN only If Private is selected the static route is not reported in RIP 5 Select the Active check box to make this route effective 6 In the Destin...

Page 70: ...entered into the table Wireless Repeating Function The wireless repeating function extends the wireless network through several APs without connection of the wired backbone network Configuring the Wi...

Page 71: ...0 User Manual Customizing Your Network Settings 4 13 v1 0 November 2011 2 Select Wireless Settings under Setup in the main menu The Wireless Settings screen displays Set the SSID channel and wireless...

Page 72: ...t the Wireless Basic Station radio button The available settings in this screen are Disable Wireless Clients Association If checked the wireless basic station does not transmit any signals to clients...

Page 73: ...nfiguring the Repeater To configure a router as the repeater 1 Log in to the router as described in Logging In To Your Wireless Router on page 1 1 2 Select Wireless Settings under Setup in the main me...

Page 74: ...basic station does not transmit any signals to clients that are directly connected to it Repeater IP Address Set the repeater s IP address to an IP address that is different from the Wireless basic s...

Page 75: ...ality of Service on page 5 16 Overview of Home and Small Office Networking Technologies on page 5 22 Allowing Inbound Connections to Your Network By default the WNR500 router blocks any inbound traffi...

Page 76: ...with the following address and port information The source address is your computer s IP address The source port number is 5678 the browser session The destination address is the IP address of www ex...

Page 77: ...rowser session that made the initial request Your router then sends this reply message to your computer which displays the Web page from www example com 6 When you finish your browser session your rou...

Page 78: ...assigned source port as in the previous example let s say port 33333 as the destination port The IRC server also sends an identify message to your router with destination port 113 6 Upon receiving th...

Page 79: ...address of your router The remote computer composes a Web page request message with the following destination information The destination address is the IP address of www example com which is the add...

Page 80: ...rwarding to Local Servers Using the port forwarding feature you can allow certain types of incoming traffic to reach servers on your local network For example you might make a local Web server FTP ser...

Page 81: ...Server IP Address fields enter the last digit of the IP address of your local computer that will provide this service 4 To the right of Server IP Address click Add The service appears in the list in...

Page 82: ...umber If the application uses only a single port enter the same port number in the Ending Port field If the application uses a range of ports enter the ending port number of the range in the Ending Po...

Page 83: ...with a Dynamic DNS service and configure your router to use the name as described in Using a Dynamic DNS Service on page 4 5 To access your Web server from the Internet a remote user must know the IP...

Page 84: ...port triggering 1 Select Port Forwarding Port Triggering under Advanced in the main menu The Forwarding Port Triggering screen displays see Figure 5 1 on page 5 7 2 Select the Port Triggering radio b...

Page 85: ...ing Services screen displays 6 In the Service Name field enter a descriptive service name 7 In the Service User field select Any the default to allow this service to be used by any computer on the Int...

Page 86: ...as Internet appliances and computers to access the network and connect to other devices as needed UPnP devices can automatically discover the services from other registered UPnP devices on the network...

Page 87: ...ic Longer durations might compromise the freshness of the device status but can significantly reduce network traffic Advertisement Time To Live The time to live for the advertisement is measured in ho...

Page 88: ...ent carefully For best results place your router Near the center of the area in which your computers will operate In an elevated location such as a high shelf where the wirelessly connected computers...

Page 89: ...n the data path has a lower MTU setting than the other devices the data packets must be split or fragmented to accommodate the one with the smallest MTU The best MTU setting for NETGEAR equipment is o...

Page 90: ...on Using WMM QoS for Wireless Multimedia Applications The WNR500 router supports Wi Fi Multimedia Quality of Service WMM QoS to prioritize wireless voice and video traffic over the wireless link WMM Q...

Page 91: ...ou must create a policy for the type of traffic and add the policy to the QoS Policy table in the QoS Setup screen To create a QoS policy From the main menu of the browser interface under Advanced sel...

Page 92: ...al Fine Tuning Your Network 5 18 v1 0 November 2011 2 Click Setup QoS rule The QoS Priority Rules screen displays For convenience the QoS Policy table lists many common applications and online games t...

Page 93: ...in the Applications drop down list 5 From the Applications list you can select an existing item or you can scroll to the bottom of the list and select Add a New Application or Add a New Game a If you...

Page 94: ...to one of the router s LAN ports 1 From the main menu under Advanced select QoS Setup The QoS Setup screen displays as shown in Figure 5 8 on page 5 17 2 Click Add Priority Rule 3 From the Priority C...

Page 95: ...Device List select it The information from the MAC Device List is used to populate the policy name MAC Address and Device Name fields If the device does not appear in the MAC Device List click Refresh...

Page 96: ...metrical meaning they have a lower data rate to the Internet upstream than from the Internet downstream Keep in mind that when you connect to another site that also has an asymmetrical connection the...

Page 97: ...thernet can extend up to 100 meters with twisted pair wiring of Cat 5e or better A wired connection is not susceptible to interference and eavesdropping would require a physical connection to your net...

Page 98: ...using various networking technologies Table 5 2 Theoretical Transfer Time for 1 Gigabyte Network Connection Theoretical Raw Transfer Time Gigabit wired Ethernet 8 seconds RangeMax NEXT Wireless N 26...

Page 99: ...2 Port Wireless Router WNR500 This chapter includes the following sections Viewing Wireless Router Status Information on page 6 2 Viewing a List of Attached Devices on page 6 7 Managing the Configurat...

Page 100: ...l Using Network Monitoring Tools 6 2 v1 0 November 2011 Viewing Wireless Router Status Information To view router status and usage information 1 Select Router Status under Maintenance in the main menu...

Page 101: ...ess on the WAN If set to DHCP Client the router is configured to obtain an IP address dynamically from the ISP IP Subnet Mask The IP subnet mask being used by the Internet WAN port of the router For a...

Page 102: ...ed Click the link to the online document Wireless Networking Basics in Appendix B for the frequencies used on each channel Mode Indicates the wireless communication mode Up to 54 Mbps Up to 65 Mbps Up...

Page 103: ...ure 6 2 Table 6 2 Connection Status Settings Item Description IP Address The IP address that is assigned to the router Subnet Mask The subnet mask that is assigned to the router Default Gateway The IP...

Page 104: ...The statistics for the WAN Internet and LAN Ethernet ports For each port the screen displays the following Status The link status of the port TxPkts The number of packets transmitted on this port sin...

Page 105: ...ame if available and the Ethernet MAC address To force the router to look for attached devices click Refresh Managing the Configuration File The configuration settings of the WNR500 router are stored...

Page 106: ...der some circumstances for example if you move the router to a different network or if you have forgotten the password you might want to erase the configuration and restore the factory default setting...

Page 107: ...rmware every time you log in you can use Router Upgrade under Maintenance in the main menu See Checking for New Firmware in the Router Upgrade Screen Check for and update your firmware manually You ca...

Page 108: ...sage displays and the router returns to the Firmware Update screen 3 To update your firmware click Yes and follow the prompts When the upload is complete your router automatically restarts The update...

Page 109: ...ersion of your router If the version on the NETGEAR website is more recent download the file from the WNR500 support page to your computer 4 Log in to your router and select Router Upgrade under Maint...

Page 110: ...uter for remote management 1 Select the Turn Remote Management On check box 2 Under Allow Remote Access By specify what external IP addresses will be allowed to access the router s remote management F...

Page 111: ...f Internet traffic passing through your router s Internet port With the Traffic Meter utility you can set limits for traffic volume set a monthly limit and get a live update of traffic usage To monito...

Page 112: ...g traffic 4 You can limit the amount of data traffic allowed per month By specifying how many Mbytes per month are allowed By specifying how many hours of traffic are allowed 5 Set the Traffic Counter...

Page 113: ...nternet Service Connection on page 7 4 Troubleshooting Your Network Using the Ping Utility on page 7 7 Problems with Date and Time on page 7 9 Problems with Wireless Adapter Connections on page 7 9 Re...

Page 114: ...dress to the router s wireless card access list Make sure that the network settings of the computer are correct LAN connected computers must be configured to obtain an IP address automatically using D...

Page 115: ...power outlet Check that you are using the power adapter supplied by NETGEAR for this product If the error persists you have a hardware problem and should contact Technical Support The Power Test ligh...

Page 116: ...you are using Internet Explorer click Refresh to be sure the Java applet is loaded Try closing the browser and reopening it again If you are attempting to set up your NETGEAR router as an additional...

Page 117: ...Port Wireless Router WNR500 Installation Guide Your service provider might require a login Ask your service provider whether they require a PPP over Ethernet PPPoE login see Troubleshooting PPPoE on...

Page 118: ...es of one or two DNS servers for your use If you entered a DNS address during the wireless router s configuration restart your computer Alternatively you can configure your computer manually with a DN...

Page 119: ...n ping the router from your computer to verify that the LAN path to your router is set up correctly To ping the router from a running Windows PC 1 From the Windows toolbar click Start and then select...

Page 120: ...previous section are displayed If you do not receive replies Check that your computer has the IP address of your router listed as the default gateway If the IP configuration of your computer is assig...

Page 121: ...box Problems with Wireless Adapter Connections If your wireless adapter is unable to connect check its connection settings To check the adapter s connection settings 1 Open the adapter setup utility t...

Page 122: ...tructed by objects between the router and your adapter See Optimizing Wireless Performance on page 5 14 Restoring the Default Configuration and Password This section explains how to restore the factor...

Page 123: ...ng and become solid green The factory default settings will be restored so that you can access the router from your Web browser using the factory defaults If the wireless router fails to restart or th...

Page 124: ...terlogin net or http www routerlogin com Login Name case sensitive printed on product label admin Login Password case sensitive printed on product label password Internet Connection WAN MAC Address De...

Page 125: ...de Up to 150 Mbps Data Rate Best Output Power Full Firewall Inbound communications coming in from the Internet Disabled bars all unsolicited requests except for traffic on port 80 the http port Outbou...

Page 126: ...ic DNS and UPnP Power Adapter AC plug is localized 110V 240V 50 60 Hz input All regions output 5V DC 1 0A output Physical Dimensions 126 x 105 x 30 mm 4 96 x 3 7 x 1 2 in Weight 0 123 kg 0 27 lb Envir...

Page 127: ...ents Document Link TCP IP Networking Basics http documentation netgear com reference enu tcpip index htm Wireless Networking Basics http documentation netgear com reference enu wireless index htm Prep...

Page 128: ...er 3 8 automatic logout 1 4 B backing up configuration file 6 8 backing up transfer time 5 24 basic settings 2 6 blocking access 3 1 inbound traffic 5 1 broadband Internet 5 22 broadcast status 6 4 C...

Page 129: ...tic emissions A 3 e mailing logs 3 7 encryption 2 1 encryption keys 2 10 environmental specifications A 3 erasing configuration 6 8 Ethernet MAC address 6 7 F factory default settings listed A 1 resto...

Page 130: ...ime stamping entries 3 6 viewing 3 6 M MAC addresses attached devices 6 7 current 6 3 entering 1 8 QoS for 5 17 5 21 restricting access by 2 18 spoofing 7 5 mail server outgoing 3 8 managing router re...

Page 131: ...reserved IP adresses 4 4 restarting network 7 1 restoring configuration 6 8 default factory settings 7 10 restoring firmware 7 3 restricting access by MAC address 2 18 RIP Router Information Protocol...

Page 132: ...6 V version firmware 6 3 6 9 RIP Router Information Protocol 4 3 viewing advanced wireless settings 2 12 attached devices 6 7 basic security settings 2 6 logs 3 6 status 6 2 W WAN setup 4 7 WEP encry...

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