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System Settings

27

 WN804 Access Point

Wireless AP Update

The access point firmware (routing software) is stored in flash memory. You might see a 
message at the top of the genie screens when new firmware is available for your product.

You can use the Check button on the Wireless AP Update screen to check if new firmware is 
available, and to update your product. 

To check for new firmware and update your access point:

1.

Select 

Wireless AP Update

2.

Click 

Check

.

The access point finds new firmware information if any is available.

3.

Click 

Yes

.

The access point locates the firmware (the file ends in .img) and begins the update. 

WARNING:

To avoid the risk of corrupting the firmware, do not interrupt the 
upgrade. For example, do not close the browser, click a link, or 
load a new page. Do not turn off the access point.

When the upload is complete, your access point restarts. The upgrade process typically 
takes about 1 minute. Read the new firmware release notes to find out if you need to 
reconfigure the access point after upgrading.

Reboot the Access Point

You can reboot the access point from the Home screen.

To reboot the access point:

1.

Log in to the access point.

The Home screen displays. 

Summary of Contents for WN804

Page 1: ...350 East Plumeria Drive San Jose CA 95134 USA June 2013 202 11236 01 WN804 Access Point User Manual...

Page 2: ...ur product through the NETGEAR website For product updates and web support visit http support netgear com Phone US Canada only 1 888 NETGEAR Phone Other Countries Check the list of phone numbers at ht...

Page 3: ...Option 17 WPS Wizard for WiFi Connections 18 Set Up a Guest Network 19 View Attached Devices 21 Chapter 3 System Settings View Logs of Web Access or Attempted Web Access 23 Manage the Configuration F...

Page 4: ...er 5 Troubleshooting Troubleshoot with the LEDs 39 No LEDs Are Lt on the Access Point 39 The WiFi LED Is Off 39 Login Prompt Does Not Display 39 No WiFi Access to the Internet or LAN 40 Time Out Error...

Page 5: ...1 1 Getting Started This chapter covers the following topics Package Contents Hardware Features Attach the Feet Log In to the Access Point Position the Access Point Connect to the WiFi Network with WP...

Page 6: ...power adapter plug varies by region Category 5 Cat 5 Ethernet cable Installation guide with cabling and access point setup instructions If any parts are incorrect missing or damaged contact your NETG...

Page 7: ...n is ready Solid amber The Ethernet cable connection to the modem has been detected Off No Ethernet cable is connected to the modem WPS Slow blinking The LED lights for 5 seconds if WPS setup fails Bl...

Page 8: ...hown in the following figure Ethernet Power Power Reset button port connetor On Of Figure 3 Access point rear panel Pressing the Reset button restores the factory settings See Factory Default Settings...

Page 9: ...the access point Log In to the Access Point To log in you need to use a computer with a fixed IP address To log in to the access point 1 Prepare a computer with an Ethernet adapter If this computer i...

Page 10: ...your network from anywhere within the operating range of your wireless network However the operating distance or range of your wireless connection can vary significantly depending on the physical plac...

Page 11: ...brick and concrete can also affect your wireless signal Connect to the WiFi Network with WPS The WN804 Access Point supports WPS Wi Fi Protected Setup You can use the WPS button to add WPS capable wir...

Page 12: ...2 2 2 Basic Configuration This chapter covers the following topics Home Screen Specify IP Settings Specify Wireless Settings WPS Wizard for WiFi Connections Set Up a Guest Network View Attached Device...

Page 13: ...rk Set up a guest network to allow visitors to use your access point s Internet connection System Display a menu from which you can access administrative tasks such as backing up the configuration and...

Page 14: ...ally check box The IP Address field and the IP Subnet mask field are populated 3 For a static IP address fill in the IP Address and IP Subnet Mask fields 4 Optional Select the Get DNS Server Address D...

Page 15: ...ctions 2 Make any changes that are needed 3 Click Apply Your settings are saved If you were connected wirelessly to the access point and you changed the SSID or wireless security you are disconnected...

Page 16: ...known as the wireless network name Enter a 32 character maximum name in this field This field is case sensitive Channel The wireless channel the access point uses Select a value from 1 through 13 For...

Page 17: ...ly implemented through software WPA2 PSK uses a passphrase to authenticate and generate the initial data encryption keys Then it dynamically varies the encryption key WPS PSK WPA2 PSK Mixed Mode can p...

Page 18: ...erate button The four key fields are automatically populated with key values Manual Enter the number of hexadecimal digits appropriate to the encryption strength 10 digits for 64 bit and 26 digits for...

Page 19: ...ts WPS button to join the network without entering a password To use the PIN method select the PIN Number radio button enter the client security PIN and click Next Within 2 minutes go to the client de...

Page 20: ...ions with no SSID can adopt the correct SSID for connections to this access point Allow guest to access My Local Network If this check box is selected anyone who connects to this SSID has access to yo...

Page 21: ...the wireless network The following information is displayed number The order in which the device joined the network IP Address The IP address that the access point assigned to this device when it join...

Page 22: ...em Settings This chapter covers the following topics View Logs of Web Access or Attempted Web Access Manage the Configuration File Change the Password Password Recovery Wireless AP Update Reboot the A...

Page 23: ...System Logs The Logs screen shows the following information Date and time The date and time the log entry was recorded Source IP The IP address of the initiating device for this log entry Target addr...

Page 24: ...o back up the access point s configuration settings 1 Select System Backup Settings 2 Click Backup Settings 3 Specify a location to store the cfg file A copy of the current settings is saved Restore C...

Page 25: ...ettings 2 Click the Erase button The factory default settings are restored The user name is admin the password is password and the LAN IP address is 192 168 1 1 DHCP is enabled Change the Password Thi...

Page 26: ...wo security questions and provide answers to them 4 Click Apply Your settings are saved To recover your password 1 Prepare a computer with an Ethernet adapter If this computer is already part of your...

Page 27: ...ware information if any is available 3 Click Yes The access point locates the firmware the file ends in img and begins the update WARNING To avoid the risk of corrupting the firmware do not interrupt...

Page 28: ...System Settings 28 WN804 Access Point 2 In the Wireless AP pane click the Reboot button The access point reboots...

Page 29: ...29 4 4 Advanced Configuration This chapter covers the following topics Advanced Wireless Settings Wireless Distribution System WDS...

Page 30: ...or off in the Advanced Wireless Settings screen or by using the WiFi On Off button on the access point front panel When the wireless radio is off you can still use an Ethernet cable for a LAN connecti...

Page 31: ...Add a new period button 3 Use the radio buttons and check boxes to set up a period during which you want to turn off the wireless signal 4 Click the Apply button The Advanced Wireless Settings screen...

Page 32: ...cess point s wireless settings through WPS 2 Optional Select or clear the Disable Wireless AP s PIN check box The PIN function might temporarily be disabled when the access point detects suspicious at...

Page 33: ...the Attached Devices screen To restrict access based on MAC addresses 1 Select Advanced Setup Wireless Settings 2 Click the Setup Access List button 3 Click Add The Wireless Card Access Setup screen...

Page 34: ...om the table Wireless Distribution System WDS You can set the access point up to be used as a wireless base station or a wireless repeater in a wireless distribution system WDS A WDS lets you expand a...

Page 35: ...DS both access points have to meet the following conditions Both access points have to use the same SSID wireless channel and encryption mode Both access points have to be on the same LAN IP subnet Th...

Page 36: ...ase station it can function as the parent for up to four other access points 7 Click the Apply button Your changes are saved Set Up a Repeater Use a wired Ethernet connection to set up the repeater un...

Page 37: ...check box to prevent wireless clients from associating with the repeater and allowing LAN client associations only You can leave the check box cleared if you prefer wireless clients to be able to asso...

Page 38: ...38 5 5 Troubleshooting This chapter covers the following topics Troubleshoot with the LEDs Login Prompt Does Not Display No WiFi Access to the Internet or LAN Time Out Error for a URL or IP Address...

Page 39: ...ay Quit the browser clear the cache delete the cookies and launch the browser again Check these items The access point is correctly installed LAN connections are OK and it is powered on If DHCP is not...

Page 40: ...for a URL or IP Address If you get a time out error when you enter a URL or IP address a number of things could be causing this Try the following troubleshooting steps Check whether other computers wo...

Page 41: ...41 A A Supplemental Information This appendix covers the following topics Factory Default Settings Technical Specifications...

Page 42: ...the product label Access point mode On Port speed 10 100 Mpbs Local network LAN LAN IP 192 168 0 233 Subnet mask 255 255 255 0 Gateway address 192 168 0 1 DHCP client Disabled Time zone Pacific time T...

Page 43: ...F Operating humidity 90 maximum relative humidity noncondensing Electromagnetic emissions China SRRC Ethernet 10BASE T or 100BASE Tx RJ 45 Wireless Maximum wireless signal rate complies with the IEEE...

Page 44: ...not be used for setting up outdoor radio links in France and in some areas the RF output power may be limited to 10 mW EIRP in the frequency range of 2454 2483 5 MHz For detailed information the end...

Page 45: ...l le canal 1 11 peuvent tre exploit s S lection d autres canaux n est pas possible This device and its antenna s must not be co located or operation in conjunction with any other antenna or transmitte...

Page 46: ...ld appliances to reduce interference in feet and meters Household Appliance Recommended Minimum Distance in feet and meters Microwave ovens 30 feet 9 meters Baby Monitor Analog 20 feet 6 meters Baby M...

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