Tips
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Tips
The following topics provide information on getting the most out of your device and your network
connection.
Gateway Location
Follow these guidelines in placing your device.
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Avoid moisture or extreme temperatures.
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For improved reception, place your gateway near a closed window.
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Place your device within easy reach of a reliable power supply and the computer to which it will
be connected.
Improving Signal Strength
There are several ways you can improve the signal strength.
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Make sure you’re inside a network coverage area.
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Try reorienting your device.
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Move your device and your computer to another location — you may be in or near a structure
that is blocking the signal. Every obstacle (for example, walls, ceilings, furniture) between the
gateway and other wireless devices decreases the signal strength.
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Place your gateway in a centralized location, as high as possible in the room.
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Make sure there’s plenty of space around your gateway to provide the best signal reception.
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Keep your gateway at least 3–6 feet away from electrical devices that generate RF interference
(for example, microwaves, TVs, 2.4 GHz cordless phones, cellular phones, baby monitors,
wireless speakers). If you’re not using these electrical devices, turn them off.
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If possible, place your gateway and your computers and devices so that the signal passes
through open doorways or drywall, as opposed to concrete, brick, metal, walls with insulation,
and so on.
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If you cannot obtain service, contact Sprint — a network or account problem may be preventing
you from obtaining service.
