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6

6.   

Share USB Storage Devices 

Attached to the Router

This chapter describes how to access and configure a USB storage drive attached to your router. 
The USB port on the router can be used only to connect USB storage devices like flash drives or 
hard drives, or a printer. Do not connect computers, USB modems, CD drives, or DVD drives to 
the router USB port.

Note:

NETGEAR recommends that you connect a USB storage device to 
the USB 3.0-Storage port and connect a printer to the USB 2.0-Printer 
port.

This chapter contains the following sections:

•

USB Storage Device Requirements 

•

Access a USB Storage Device on the Network 

•

Back Up Windows Computers with ReadySHARE Vault 

•

Back Up Mac Computers with Time Machine 

•

Control Access to the USB Drive 

 

•

Use FTP Within the Network 

•

View or Change Network Folders on a USB Drive 

•

Add a Network Folder on a USB Drive 

•

Edit a Network Folder on a USB Drive 

•

Safely Remove a USB Drive 

For more information about ReadySHARE features, visit 

www.netgear.com/readyshare

. 

Summary of Contents for R6400

Page 1: ...350 East Plumeria Drive San Jose CA 95134 USA August 2015 202 11508 02 AC1750 Smart WiFi Router Model R6400 User Manual ...

Page 2: ...h the NETGEAR website For product updates and web support visit http support netgear com Phone US Canada only 1 888 NETGEAR Phone Other Countries Check the list of phone numbers at http support netgear com general contact default aspx Trademarks NETGEAR Inc NETGEAR and the NETGEAR Logo are trademarks of NETGEAR Inc Any non NETGEAR trademarks are used for reference purposes only Compliance For regu...

Page 3: ...net Setup Wizard 22 Manually Set Up the Internet Connection 23 Specify an Internet Connection That Does Not Use a Login 23 Specify an Internet Connection That Uses a Login 25 Specify IPv6 Internet Connections 27 Requirements for Entering IPv6 Addresses 28 Use Auto Detect for an IPv6 Internet Connection 28 Use Auto Config for an IPV6 Internet Connection 29 Set Up an IPv6 6rd Tunnel Internet Connect...

Page 4: ...Block Services from the Internet 62 Schedule When to Block Internet Sites and Services 64 Avoid Blocking on a Trusted Computer 65 Set Up Security Event Email Notifications 65 Chapter 6 Share USB Storage Devices Attached to the Router USB Storage Device Requirements 68 Access a USB Storage Device on the Network 69 Back Up Windows Computers with ReadySHARE Vault 72 Back Up Mac Computers with Time Ma...

Page 5: ... 103 Use the Scan Feature of a Multifunction USB Printer 103 Change NETGEAR USB Control Center Settings 104 Chapter 10 Specify Network Settings Disable LED Blinking or Turn Off LEDs 107 View the WAN Settings 107 Set Up a Default DMZ Server 109 Change the Router s Device Name 110 Change the LAN TCP IP Settings 110 Specify the IP Addresses That the Router Assigns 112 Disable the DHCP Server Feature ...

Page 6: ...6 Erase the Current Configuration Settings 146 Remote Management 147 Remotely Access Your Router Using the genie App 148 Chapter 12 Use VPN to Access Your Network Set Up a VPN Connection 150 Specify VPN Service in the Router 151 Install OpenVPN Software on Your Computer 151 Use a VPN Tunnel 153 Use VPN to Access the Router s USB Drive and Media 155 Use VPN to Access Your Internet Service at Home 1...

Page 7: ...ed On 169 Power LED Is Off or Blinking 169 Power LED Stays Amber 169 LEDs Never Turn Off 170 Internet or Ethernet Port LEDs Are Off 170 WiFi LED Is Off 170 Cannot Log In to the Router 170 Cannot Access the Internet 171 Troubleshoot PPPoE 172 Troubleshoot Internet Browsing 173 Changes Not Saved 173 Wireless Connectivity 174 Troubleshoot Your Network Using the Ping Utility 174 Test the LAN Path to Y...

Page 8: ...t across your network is easy whether it s accessing stored photos and music to wirelessly printing Stream your stored media files anywhere on the network to DLNA screens Share your music to Airplay compatible devices from the USB hard drive connected to the router Use the free NETGEAR ReadySHARE Vault app to back up your Windows computers to a connect USB hard drive This chapter contains the foll...

Page 9: ...WiFi Router Ethernet cable Power adapter Figure 1 Package contents Extend the Antennas The router comes with three antennas To extend the antennas Position the antennas for the best WiFi performance NETGEAR recommends that the center antenna be vertical and that you aim the others outward at 45 degree angles as shown ...

Page 10: ...on is ready Solid amber The router detected an Ethernet cable connection to the modem Off No Ethernet cable is connected between the router and the modem 2 4 GHz WiFi Solid white The 2 4 GHz WiFi radio is operating Blinking The router is sending or receiving WiFi traffic Off The 2 4 GHz WiFi radio is off 5 GHz WiFi Solid white The 5 GHz WiFi radio is operating Blinking The router is sending or rec...

Page 11: ... device is plugged in and is trying to connect Off No USB device is connected or someone clicked the Safely Remove Hardware button and it is now safe to remove the attached USB device Ethernet ports 1 4 The LED color indicates the speed white for Gigabit Ethernet connections and amber for 100 Mbps or 10 Mbps Ethernet connections Solid A powered on device is connected to the Ethernet port Blinking ...

Page 12: ...r computers and other devices operate and within line of sight to your wireless devices Make sure that the router is within reach of an AC power outlet and near Ethernet cables for wired computers Place the router in an elevated location minimizing the number walls and ceilings between the router and your other devices Place the router away from electrical devices such as these Ceiling fans Home s...

Page 13: ...or your Internet service If your modem uses a battery backup remove the battery 2 Plug in and turn on your modem If your modem uses a battery backup replace the battery 3 Connect your modem to the Internet port of your router with the yellow Ethernet cable that came with your router 4 Connect the power adapter to your router and plug the power adapter into an outlet 5 Press the Power On Off button...

Page 14: ...Network and Access the Router This chapter contains the following sections Connect to the Network Types of Logins Use an Internet Browser to Access the Router Change the Language Access the Router with the NETGEAR genie App ...

Page 15: ...ght display on your computer screen to notify you that an Ethernet cable is connected WiFi Connection You can connect to the router s WiFi network with Wi Fi Protected Setup WPS or you can find and select the WiFi network To use WPS to connect to the WiFi network 1 Make sure that the router is receiving power its Power LED is lit 2 Check the WPS instructions for your computer or wireless device 3 ...

Page 16: ...ique wireless network name SSID and password for wireless access This information is on the router label Router login This logs you in to the router interface as admin from an Internet browser Use an Internet Browser to Access the Router When you connect to the network either with WiFi or with an Ethernet cable you can use an Internet browser to access the router to view or change its settings The...

Page 17: ...r router automatically logs you in NETGEAR genie runs on any device with a web browser Installation and basic setup takes about 15 minutes to complete To use NETGEAR genie to set up your router 1 Turn the router on by pressing the On Off button 2 Make sure that your computer or wireless device is connected to the router with an Ethernet cable wired or wirelessly with the preset security settings l...

Page 18: ... about how to set up your router with an existing router or gateway see Set Up the Router with an Existing Router or Gateway on page 126 If you already used the NETGEAR genie type http www routerlogin net in the address field for your browser to display the NETGEAR genie page 4 Follow the onscreen instructions NETGEAR genie guides you through connecting the router to the Internet 5 If the browser ...

Page 19: ...ww routerlogin net or http www routerlogin com A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays Change the Language By default the language is set as Auto To change the language 1 Launch an Internet browser from a computer or wireless device that is conne...

Page 20: ... with the following Automatically repair common wireless network problems Easily manage router features like Parental Controls guest access Internet traffic meter speed test and more To use the genie app to access the router 1 Visit the NETGEAR genie web page at www NETGEAR com genie 2 Follow the onscreen instructions to install the app on your smartphone tablet or computer 3 Launch the genie app ...

Page 21: ...the Internet connection when you first access the router with an Internet browser You can also customize or specify your Internet settings This chapter contains the following sections Use the Internet Setup Wizard Manually Set Up the Internet Connection Specify IPv6 Internet Connections Change the MTU Size Enable the Bridge or Add a VLAN Tag Group ...

Page 22: ...n Internet browser from a computer or wireless device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup Wizard 5 Select the Yes radio butto...

Page 23: ...Internet connection settings Specify an Internet Connection That Does Not Use a Login To specify the Internet connection settings 1 Launch an Internet browser from a computer or wireless device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login window opens 3 Enter the router user name and password The user name is admin The default password is pas...

Page 24: ... Get Dynamically from ISP Your ISP uses DHCP to assign your IP address Your ISP automatically assigns these addresses Use Static IP Address Enter the IP address IP subnet mask and the gateway IP address that your ISP assigned The gateway is the ISP router to which your router connects 9 Select a Domain Name Server DNS Address radio button Get Automatically from ISP Your ISP uses DHCP to assign you...

Page 25: ...ection If the NETGEAR website does not display within one minute see Chapter 14 Troubleshooting Specify an Internet Connection That Uses a Login To view or change the basic Internet setup 1 Launch an Internet browser from a computer or wireless device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login window opens 3 Enter the router user name and p...

Page 26: ...mically from ISP Your ISP uses DHCP to assign your IP address Your ISP automatically assigns these addresses Use Static IP Address Enter the IP address IP subnet mask and the gateway IP address that your ISP assigned The gateway is the ISP router to which your router connects 13 Select a Domain Name Server DNS Address radio button Get Automatically from ISP Your ISP uses DHCP to assign your DNS se...

Page 27: ...der ISP can provide this information If your ISP did not provide details select IPv6 Tunnel If you are not sure select Auto Detect so that the router detects the IPv6 type that is in use If your Internet connection does not use PPPoE or DHCP or is not fixed but is IPv6 select Auto Config Your Internet service provider ISP can provide this information For more information about IPv6 Internet connec...

Page 28: ... Launch an Internet browser from a computer or wireless device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup IPv6 The IPv6 pag...

Page 29: ...s setting specifies how the router assigns IPv6 addresses to the devices on your home network the LAN 7 Optional Select the Use This Interface ID check box and specify the interface ID to be used for the IPv6 address of the router s LAN interface If you do not specify an ID here the router generates one automatically from its MAC address 8 Click the Apply button Your settings are saved Use Auto Co...

Page 30: ...n Name Server DNS Address radio button Get Automatically from ISP Your ISP uses DHCP to assign your DNS servers Your ISP automatically assigns this address Use These DNS Servers If you know that your ISP requires specific servers select this option Enter the IP address of your ISP s primary DNS server If a secondary DNS server address is available enter it also 7 Optional In the DHCP User Class If...

Page 31: ...v6 The 6rd mechanism relies upon an algorithmic mapping between the IPv6 and IPv4 addresses that are assigned for use within the service provider s network This mapping allows for automatic determination of IPv4 tunnel endpoints from IPv6 prefixes allowing stateless operation of 6rd With a 6rd tunnel configuration the router follows the RFC5969 standard supporting two ways to establish a 6rd tunne...

Page 32: ...s If no address is acquired the field displays Not Available MTU size in bytes The normal MTU maximum transmit unit value for most Ethernet networks is 1500 bytes or 1492 bytes for PPPoE connections Change the MTU only if you are sure that it is necessary for your ISP connection See Change the MTU Size on page 40 6 Select an IPv6 Domain Name Server DNS Address radio button Get Automatically from I...

Page 33: ...e relay router is the router to which your router creates a 6to4 tunnel Make sure that the IPv4 Internet connection is working before you apply the 6to4 tunnel settings for the IPv6 connection To set up an IPv6 Internet connection by using a 6to4 tunnel 1 Launch an Internet browser from a computer or wireless device that is connected to the network 2 Type http www routerlogin net or http www route...

Page 34: ... Server DNS Address radio button Get Automatically from ISP Your ISP uses DHCP to assign your DNS servers Your ISP automatically assigns this address Use These DNS Servers If you know that your ISP requires specific servers select this option Enter the IP address of your ISP s primary DNS server If a secondary DNS server address is available enter it also 8 Select an IP Address Assignment radio bu...

Page 35: ...min The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup IPv6 The IPv6 page displays 5 In the Internet Connection Type menu select Pass Through The page adjusts but no additional fields display 6 Click the Apply button Your settings are saved Set Up an IPv6 Fixed Internet Connection To set up a fixed IPv6 Inter...

Page 36: ...cify the DNS servers the router uses the DNS servers that are configured for the IPv4 Internet connection on the Internet Setup page See Manually Set Up the Internet Connection on page 23 7 Select an IP Address Assignment radio button Use DHCP Server This method passes more information to LAN devices but some IPv6 systems might not support the DHCv6 client function Auto Config This is the default ...

Page 37: ...utomatically detects the information in the following fields Router s IPv6 Address on WAN This field shows the IPv6 address that is acquired for the router s WAN or Internet interface The number after the slash is the length of the prefix which is also indicated by the underline _ under the IPv6 address If no address is acquired the field displays Not Available Router s IPv6 Address on LAN This fi...

Page 38: ...radio button Use DHCP Server This method passes more information to LAN devices but some IPv6 systems might not support the DHCv6 client function Auto Config This is the default setting This setting specifies how the router assigns IPv6 addresses to the devices on your home network the LAN 10 Optional Select the Use This Interface ID check box and specify the interface ID that you want to be used ...

Page 39: ...tects the information in Router s IPv6 Address on WAN field Go to Step 10 Note If you do not see the Use the same Login information as IPv4 PPPoE check box make sure that PPPoE is selected from the Internet Service Provider menu on the Internet Setup page For more information see Specify an Internet Connection That Uses a Login on page 25 The Router s IPv6 Address on WAN field shows the IPv6 addre...

Page 40: ...ns this address Use These DNS Servers If you know that your ISP requires specific servers select this option Enter the IP address of your ISP s primary DNS server If a secondary DNS server address is available enter it also 11 Select an IP Address Assignment radio button Use DHCP Server This method passes more information to LAN devices but some IPv6 systems might not support the DHCv6 client func...

Page 41: ...s DSL service You use VPN and experience severe performance problems You used a program to optimize MTU for performance reasons and now you are experiencing connectivity or performance problems Note An incorrect MTU setting can cause Internet communication problems For example you might not be able to access certain websites frames within websites secure login pages or FTP or POP servers To change...

Page 42: ...achments for example 1436 Used in PPTP environments or with VPN 1400 Maximum size for AOL DSL 576 Typical value to connect to dial up ISPs Enable the Bridge or Add a VLAN Tag Group Some devices such as an IPTV cannot work behind a router s Network Address Translation NAT or firewall Based on what your Internet service provider ISP requires to allow the device to connect to the ISP s network direct...

Page 43: ...nnected If your device is connected to your router s WiFi network select a Wireless check box that corresponds to the router s WiFi network to which the device is connected Note You must select at least one Wired Ports or Wireless check box You can select more than one check box 8 Click the Apply button Your settings are saved Add VLAN Tag Groups You can add VLAN tag groups to the bridge and assig...

Page 44: ...o 10 characters 9 In the VLAN ID field enter a value from 1 to 4094 This value is provided by your Internet service provider 10 In the Priority field enter a value from 0 to 7 This value is provided by your Internet service provider 11 Select a Wired Ports check box or a Wireless check box If your device is connected to an Ethernet port on the router select a Wired Ports check box that corresponds...

Page 45: ... sections Prioritize Internet Traffic with Quality of Service Optimize Internet Gaming with Upstream QoS Add Upstream QoS Rules Optimize Video Streaming with Downstream QoS Improve Network Connections with Universal Plug and Play Wi Fi Multimedia Quality of Service ...

Page 46: ...priority to gaming and streaming video from the Internet Figure 6 You can prioritize downstream traffic upstream traffic or both Optimize Internet Gaming with Upstream QoS Upstream Quality of Service QoS assigns a high priority to Internet traffic from your Xbox gaming system Figure 7 Upstream QoS assigns a high priority to gaming traffic from your Xbox ...

Page 47: ...se sensitive The BASIC Home page displays 4 Select ADVANCED Setup QoS Setup Upstream QoS 5 Select the Enable Upstream QoS Optimized for Gaming check box 6 Specify the maximum uplink bandwidth for your Internet connection If you know what your uplink bandwidth is type it in the Uplink bandwidth Maximum field If you are not sure click the Speed Test button Speedtest verifies the upstream speed of yo...

Page 48: ...oS handling Set Up QoS for Applications and Online Gaming To create a QoS policy for applications and online games 1 Launch an Internet browser from a computer or wireless device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user ...

Page 49: ...11 From the Priority menu select the priority for Internet access for this traffic relative to other applications and traffic The options are Low Normal High and Highest 12 Click the Apply button The rule is saved Set Up QoS for a Router LAN Port To create a QoS policy for a device connected to one of the router s LAN ports 1 Launch an Internet browser from a computer or wireless device that is co...

Page 50: ...lications The options are Low Normal High and Highest 12 Click the Apply button The rule is saved in the QoS Policy menu Set Up QoS for a MAC Address To create a QoS policy for traffic from a specific MAC address 1 Launch an Internet browser from a computer or wireless device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login window opens 3 Enter t...

Page 51: ...ighest This is the priority for Internet access for this device s traffic relative to other applications and traffic The options are Low Normal High and Highest 10 Click the Apply button This rule is saved Edit an Upstream QoS Policy To edit a QoS policy 1 Launch an Internet browser from a computer or wireless device that is connected to the network 2 Type http www routerlogin net or http www rout...

Page 52: ...mputer or wireless device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup QoS Setup Upstream QoS The Upstream QoS page displays 5 Click t...

Page 53: ...video When downstream QoS assigns a high priority to streaming video it also assigns a lower priority to the rest of your Internet traffic That means other tasks like downloading content from the Internet take longer To enable downstream QoS 1 Launch an Internet browser from a computer or wireless device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A...

Page 54: ... Downstream QoS Rules by Keyword To add a downstream QoS rule by keyword 1 Launch an Internet browser from a computer or wireless device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The B...

Page 55: ...s 4 Select ADVANCED Setup QoS Setup Downstream QoS The Downstream QoS page displays 5 Select the Enable Downstream QoS Improved Video Streaming check box 6 In the Add Rules section select the by Device radio button The page adjusts 7 In the MAC Device list select a radio button for a device 8 Click the Add button The router assigns a high a priority to streaming traffic that goes from the Internet...

Page 56: ...ntrol points receive current device status at the expense of more network traffic Longer durations can compromise the freshness of the device status but can significantly reduce network traffic 7 Type the advertisement time to live in hops The time to live for the advertisement is measured in hops steps for each UPnP packet sent Hops are the steps a packet takes between routers The number of hops ...

Page 57: ...lower priority than voice and video To disable WMM QoS 1 Launch an Internet browser from a computer or wireless device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page dis...

Page 58: ...ed intrusions from the Internet This chapter includes the following sections Set Up Parental Controls Block Access to Your Network Use Keywords to Block Internet Sites Block Services from the Internet Schedule When to Block Internet Sites and Services Avoid Blocking on a Trusted Computer Set Up Security Event Email Notifications ...

Page 59: ...se sensitive The BASIC Home page displays 4 Select Parental Controls The Parental Controls website opens 5 Click the button for the genie app or version that you want to download and use 6 Follow the onscreen instructions to download and install the genie app 7 Open the genie app and select Parental Controls Live Parental Controls automatically starts 8 Click the Next button read the note and clic...

Page 60: ...assword are case sensitive The BASIC Home page displays 4 Select ADVANCED Security Access Control The Access Control page displays 5 Select the Turn on Access Control check box You must select this check box before you can specify an access rule and use the Allow and Block buttons When this check box is cleared all devices are allowed to connect even if the device is in the blocked list 6 To speci...

Page 61: ...uter or wireless device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Security Block Sites 5 Select one of the keyword blocking options Per S...

Page 62: ...at is connected to the network 2 Type http routerlogin net or http routerlogin com A login window opens 3 Enter the router user name and password The user name is admin The default password is admin The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Security Block Sites 5 Do one of the following To delete a single word select it and click the Delete Keywor...

Page 63: ...on For information about how to specify the schedule see Schedule When to Block Internet Sites and Services on page 64 6 Click the Add button 7 To add a service that is in the Service Type menu select the application or service The settings for this service automatically display in the fields 8 To add a service or application that is not the menu select User Defined and do the following a If you k...

Page 64: ...omputer or wireless device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Security Schedule The Schedule page displays 5 Specify when to block...

Page 65: ...ome page displays 4 Select ADVANCED Security Block Sites The Block Sites page displays 5 Scroll down and select the Allow trusted IP address to visit blocked sites check box 6 In the Trusted IP Address field enter the IP address of the trusted computer 7 Click the Apply button Your changes are saved Set Up Security Event Email Notifications The router can email you its logs of router activity The ...

Page 66: ...outgoing email server requires authentication select the My Mail Server requires authentication check box a In the User Name field type the user name for the outgoing email server b In the Password field type the password for the outgoing email server 9 To send alerts immediately select the Send Alerts Immediately check box 10 To send logs based on a schedule specify these settings From Send logs ...

Page 67: ...ect a USB storage device to the USB 3 0 Storage port and connect a printer to the USB 2 0 Printer port This chapter contains the following sections USB Storage Device Requirements Access a USB Storage Device on the Network Back Up Windows Computers with ReadySHARE Vault Back Up Mac Computers with Time Machine Control Access to the USB Drive Use FTP Within the Network View or Change Network Folders...

Page 68: ...ives that the router supports visit http kbserver netgear com readyshare Some USB external hard drives and flash drives require you to load the drivers onto the computer before the computer can access the USB device Such USB devices do not work with the router The router supports the following file system types for full read write access FAT16 FAT32 NTFS NTFS with compression format enabled Ext2 E...

Page 69: ...u connect the USB device to the router When you connect the USB device to the router USB port it might take up to two minutes before it is ready for sharing By default the USB device is available to all computers on your local area network LAN To access the USB device from a Mac 1 Connect your USB storage device to the USB port on the router If your USB device uses a power supply you must use it w...

Page 70: ...st use it when you connect the USB device to the router When you connect the USB storage device to the router s USB port it might take up to two minutes before it is ready for sharing By default the USB drive is available to all computers on your local area network LAN 2 Select Start Run 3 Enter readyshare in the dialog box 4 Click the OK button A window automatically opens and displays the files ...

Page 71: ...art WiFi Router 5 Right click the USB storage device and select Map network drive The Map Network Drive page displays 6 Select the drive letter to map to the network folder 7 Click the Finish button The USB device is mapped to the drive letter that you specified ...

Page 72: ...d the genie app visit www netgear com genie 3 Download ReadySHARE Vault from www netgear com readyshare and install it on each Windows computer 4 Launch ReadySHARE Vault 5 Use the dashboard or the Backup tab to set up and run your backup Back Up Mac Computers with Time Machine You can use Time Machine to back up your Mac computers onto a USB hard disk drive HDD that is connected to one of the rout...

Page 73: ...rade the operating system of the Mac computer 2 Verify and repair the backup disk and the local disk 3 Verify and repair the permissions on the local disk 4 Set Energy Saver a From the Apple menu select System Preferences The System Preference window displays b Select Energy Saver The Energy Saver page displays c Click the Power Adapter tab d Select the Wake for Wi Fi network access check box e Cl...

Page 74: ... minutes before it is ready for sharing By default the USB drive is available to all computers on your local area network LAN 4 On your Mac computer that is connected to the router s network launch Finder and select Go Connect to Server The Connect to Server window displays 5 Type smb routerlogin net and click the Connect button 6 When prompted select the Registered User radio button 7 Enter admin...

Page 75: ... window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED USB Functions ReadySHARE Storage 5 Specify access to the USB storage device Network Device Name This is the name used to access the USB device connected to the router The default is readyshare Wo...

Page 76: ...ou select this check box remote users can access the USB drive through FTP over the Internet This feature supports both downloading and uploading of files 6 If you changed the settings click the Apply button Your changes are saved Use FTP Within the Network File Transfer Protocol FTP lets you send and receive large files faster To set up FTP access 1 Launch an Internet browser from a computer or w...

Page 77: ...ou can view or change the network folders on the USB storage device To view or change network folders 1 Launch an Internet browser from a computer or wireless device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and pass...

Page 78: ...tting Read Access and Write Access Show the permissions and access controls on the network folder All no password the default allows all users to access the network folder The password for admin is the same one that you use to log in to the router Folder Name Full path of the network folder Volume Name Volume name from the storage device either USB drive or HDD Total Space and Free Space Show the ...

Page 79: ...ht be blocking pop ups If it is change the browser settings to allow pop ups 6 In the USB Device menu select the USB drive 7 Click the Browse button and in the Folder field select the folder 8 In the Share Name field type the name of the share 9 In the Read Access menu and the Write Access menu select the settings that you want The user name account name for All no password is guest The password f...

Page 80: ...ww routerlogin net or http www routerlogin com A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED USB Functions ReadySHARE Storage 5 Click the Edit button The Edit Network Folder page displays the same settings shown in the Add a Network F...

Page 81: ... from a computer or wireless device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED USB Functions ReadySHARE Storage 5 Click the Safely Remove ...

Page 82: ...er when you re not home This chapter includes the following sections Access the USB Drive Through the Internet Dynamic DNS Your Personal FTP Server Set Up Your Personal FTP Server Remotely Access a USB Device Using ReadyCLOUD For information about how to connect the USB drive and to specify its settings see Chapter 6 Share USB Storage Devices Attached to the Router ...

Page 83: ...amic DNS page See Dynamic DNS on page 85 To connect without Dynamic DNS type the router s Internet port IP address You can view the router s Internet IP address on the BASIC Home page You can use FTP to share files on a USB drive connected to the router Set Up FTP Access Through the Internet To set up FTP access 1 Launch an Internet browser from a computer or wireless device that is connected to t...

Page 84: ...ton Your changes are saved 7 To limit access to the admin user click the Edit button 8 In the Read Access menu select admin 9 In the Write Access menu select admin 10 Click the Apply button Your changes are saved Access the USB Drive Through the Internet with FTP You must first set up FTP through Internet access as described in tAccess the USB Drive Through the Internet with FTP on page 84 ...

Page 85: ...n numbers called IP addresses to identify each Internet account Most ISPs use dynamically assigned IP addresses This means that the IP address can change at any time You can use the IP address to access your network remotely but most people don t know what their IP addresses are or when this number changes To make it easier to connect you can get a free account with a Dynamic DNS service that lets...

Page 86: ...tunnel for a secure connection Set Up a New Dynamic DNS Account To set up Dynamic DNS and register for a free NETGEAR account 1 Launch an Internet browser from a computer or wireless device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login window opens 3 Enter the router user name and password The user name is admin The default password is passwor...

Page 87: ...ddress that you want to use for your account 10 In the Password 6 32 characters field type the password for your account 11 Click the Register button 12 Follow the onscreen instructions to register for your NETGEAR Dynamic DNS service 13 To check that Dynamic DNS is enabled in the router click the Show Status button A message displays the Dynamic DNS status Specify a DNS Account If you already use...

Page 88: ...io button The page adjusts and displays the Show Status Cancel and Apply buttons 8 In the Host Name field type the host name sometimes called the domain name for your account 9 For a No IP or Dyn account in the User Name field enter the user name for your account 10 For a NETGEAR account at No IP in the Email field type the email address for your account 11 In the Password 6 32 characters field ty...

Page 89: ... 5 Change your DDNS account settings as necessary 6 Click the Apply button Your changes are saved Set Up Your Personal FTP Server To set up your personal account and use FTP 1 Get your free NETGEAR Dynamic DNS domain name See Your Personal FTP Server on page 85 2 Make sure that your Internet connection is working Your router must use a direct Internet connection It cannot connect to a different ro...

Page 90: ...setting up ReadyCLOUD see the ReadyCLOUD for Routers User Manual which is available online at http downloadcenter netgear com Create a ReadyCLOUD Account To create a ReadyCLOUD account 6 Launch a web browser from a computer or WiFi device 7 Visit http readycloud netgear com The ReadyCLOUD Welcome page displays 8 Click the Sign In link The Sign In page displays 9 Click the Create Account link 10 Co...

Page 91: ...B storage device to the router When you connect the USB storage device to the router s USB port it might take up to two minutes before it is ready for sharing By default the USB storage device is available to all computers on your local area network LAN 3 Launch an web browser from a computer or WiFi device that is connected to the network 4 Type http www routerlogin net A login window opens 5 Ent...

Page 92: ...ection mode is set to Dial on Demand the router automatically changes the connection mode to Always On This change is required for ReadyCLOUD to remotely access the USB storage device The router is registered with ReadyCLOUD 9 After registration visit http readycloud netgear com 10 Click the Sign In link enter your ReadyCLOUD user name and password and click the Sign In button The ReadyCLOUD page ...

Page 93: ...8 8 Use the Router as a Media Server This chapter contains the following sections Specify ReadyDLNA Media Server Settings Play Music from a USB Drive with iTunes Server Play Media from a USB Drive on TiVo ...

Page 94: ...ssword are case sensitive The BASIC Home page displays 4 Select ADVANCED USB Functions ReadySHARE Storage The USB Storage Advanced Settings page displays 5 Select the Media Server tab The Media Server Settings page displays 6 Specify the settings Enable Media Server Select this check box to enable this device to act as a media server Enable TiVo support Select this check box if you want to play Re...

Page 95: ...onnect to the WiFi network 2 Download the Remote app from the Apple App Store 3 Launch the Remote app from your iPhone or iPad The Remote page displays 4 Click the Add a Device button A passcode displays 5 Specify the router settings a Launch an Internet browser from a computer or wireless device that is connected to the network b Type http www routerlogin net or http www routerlogin com A login w...

Page 96: ...our router The TiVo must be on the same network as the router This feature supports the following file formats Video See and play mpeg1 and mpeg2 files Music See and play MP3 files Pictures View images in jpg format You can use the TiVo Series 2 and up Home Media Option to play photos and music on your Windows or Mac computer in your TiVo user interface To set up the router to work with TiVo 1 Lau...

Page 97: ...tings page displays 5 Select the Media Server tab The Media Server Settings page displays 6 Make sure that the Enable TiVo support check box is selected To play videos 1 On the TiVo select TiVo Central My Shows 2 At the bottom of the page select the R6400 To play music or view photos 1 On the TiVo select TiVo Central Music Photos Showcases ...

Page 98: ...uter as a Media Server 98 AC1750 Smart WiFi Router 2 Select an item to play or watch To copy TiVo files to a computer Use the TiVo Desktop accessory available at https www3 tivo com store accessories software do ...

Page 99: ...R recommends that you connect a printer to the USB 2 0 Printer port on the rear panel of the router This chapter contains the following sections Install the Printer Driver and Cable the Printer Download the ReadySHARE Printer Utility Install the ReadySHARE Printer Utility Use the Shared Printer View or Change the Status of a Printer Use the Scan Feature of a Multifunction USB Printer Change NETGEA...

Page 100: ...r contact the printer manufacturer 2 Use a USB printer cable to connect the USB printer to the router USB port USB port Download the ReadySHARE Printer Utility The utility works on Windows and Mac computers To download the utility 1 Visit www netgear com readyshare 2 Scroll down to the Print From the Comfort of Your Home Network section at the bottom of the page 3 Click one of the following links ...

Page 101: ...l it the utility displays as NETGEAR USB Control Center on your computer To install the utility 1 Double click the ReadySHARE Printer utility setup file that you downloaded The InstallShield wizard displays 2 Follow the wizard instructions to install NETGEAR USB Control Center After the InstallShield Wizard completes the installation the NETGEAR USB Control Center prompts you to select a language ...

Page 102: ...ters on the network can use the printer 6 To exit the utility select System Exit Use the Shared Printer For each computer after you click the Connect and Disconnect buttons once the utility automatically manages the printing queue and handling By default the utility starts automatically whenever you log on to Windows and runs in the background To manually connect and print 1 Click the NETGEAR USB ...

Page 103: ...the network Connected Your computer is connected to the printer and will be released when your print job is done Manually Connected by Only the connected computer can use the printer Waiting to Connect Your computer is not connected to the shared printer yet 2 To print from your computer when the status shows Manually connected by to another computer click the Disconnect button The printer is rele...

Page 104: ...age displays so that you can use the USB printer for scanning Change NETGEAR USB Control Center Settings You can stop the NETGEAR USB Control Center from starting automatically when you log in to Windows You can also change the language and specify the time out to release the printer connection To turn off automatic NETGEAR USB Control Center startup 1 Select Tools Configuration 2 Clear the Automa...

Page 105: ... a language 3 Click the OK button The next time NETGEAR USB Control Center starts the language changes To specify the time out 1 Select Tools Configuration 2 In the Timeout field type the number of minutes The time out is the number of minutes that a computer holds its connection to the printer when the connection isn t being used 3 Click the OK button Your change is saved ...

Page 106: ... the Router Assigns Disable the DHCP Server Feature in the Router Manage Reserves LAN IP Addresses Use the WPS Wizard for WiFi Connections Specify Basic WiFi Settings Change the WiFi Security Option Set Up a Guest Network How the Router Manages WiFi Clients Control the Wireless Radios Set Up a Wireless Schedule Specify WPS Settings Set Up the Router with an Existing Router or Gateway Use the Route...

Page 107: ...lays 4 Select ADVANCED Advanced Setup LED Control Settings By default the Enable blinking on Internet LED LAN LED Wireless LED and USB LED when data traffic is detected radio button is selected which allows standard LED behavior For information about standard LED behavior see Table 1 LED and button descriptions on page 10 5 To disable blinking select the Disable blinking on Internet LED LAN LED Wi...

Page 108: ...ne games or videoconferencing but it makes the firewall security less effective See Set Up a Default DMZ Server on page 109 Respond to Ping on Internet Port This feature allows your router to be discovered Use this feature only as a diagnostic tool or for a specific reason Disable IGMP Proxying IGMP proxying allows a computer on the local area network LAN to receive the multicast traffic it is int...

Page 109: ...ed as the default DMZ server WARNING DMZ servers pose a security risk A computer designated as the default DMZ server loses much of the protection of the firewall and is exposed to exploits from the Internet If compromised the DMZ server computer can be used to attack other computers on your network The router usually detects and discards incoming traffic from the Internet that is not a response t...

Page 110: ...nd password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup LAN Setup The LAN Setup page displays 5 In the Device Name field type a new name 6 Click the Apply button Your change is saved Change the LAN TCP IP Settings The router is preconfigured to use private IP addresses on the LAN side and to act as a DHCP server The router s default LAN IP configuration is as follows LA...

Page 111: ...ess 6 In the IP Subnet Mask field type the subnet mask of the router The IP address and subnet mask identify which addresses are local to a specific device and which must be reached through a gateway or router 7 Change the RIP settings Router Information Protocol RIP allows a router to exchange routing information with other routers a In the RIP Direction menu select one of the following Both The ...

Page 112: ... Protocol DHCP server The router assigns IP DNS server and default gateway addresses to all computers connected to the LAN The assigned default gateway address is the LAN address of the router These addresses must be part of the same IP address subnet as the router s LAN IP address Using the default addressing scheme define a range between 192 168 1 2 and 192 168 1 254 although you can save part o...

Page 113: ... as the router 7 Click the Apply button Your settings are saved The router delivers the following parameters to any LAN device that requests DHCP An IP address from the range that you defined Subnet mask Gateway IP address the router s LAN IP address DNS server IP address the router s LAN IP address Disable the DHCP Server Feature in the Router By default the router acts as a DHCP server The route...

Page 114: ... that they can access the router Manage Reserves LAN IP Addresses When you specify a reserved IP address for a computer on the LAN that computer always receives the same IP address each time it accesses the router s DHCP server Assign reserved IP addresses to computers or servers that require permanent IP settings Reserve an IP Address To reserve an IP address 1 Launch an Internet browser from a c...

Page 115: ... an Internet browser from a computer or wireless device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup LAN Setup The LAN Setup page disp...

Page 116: ...a computer or wireless device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED WPS Wizard A page displays information about WPS 5 Click the Next...

Page 117: ...r preset security settings make a note of the new settings and store it in a safe place where you can easily find it If you use a wireless computer to change the SSID or other wireless security settings you are disconnected when you click the Apply button To avoid this problem use a computer with a wired connection to access the router To specify basic wireless settings 1 Launch an Internet browse...

Page 118: ... write down the new name and keep it in a safe place 8 To change the wireless channel select a number in the Channel menu In some regions not all channels are available Do not change the channel unless you experience interference shown by lost connections or slow data transfers If this happens experiment with different channels to see which is the best When you use multiple access points it is bet...

Page 119: ...sword that you enter to connect to your network is unique to your router and is on the router label NETGEAR recommends that you use the preset security but you can change the settings NETGEAR recommends that you do not disable security To change the WPA settings 1 Launch an Internet browser from a computer or wireless device that is connected to the network 2 Type http www routerlogin net or http ...

Page 120: ...twork allows visitors at your home to use the Internet without using your wireless security key You can add a guest network to each wireless network 2 4 GHz b g n and 5 0 GHz a n To set up a guest network 1 Launch an Internet browser from a computer or wireless device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login window opens 3 Enter the route...

Page 121: ...s selected anyone who connects to this SSID can access your local network not just the Internet 6 Give the guest network a name The guest network name is case sensitive and can be up to 32 characters You then manually configure the wireless devices in your network to use the guest network name in addition to the main SSID 7 Select a radio button for a security option The WPA2 options use the newes...

Page 122: ...login com A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Wireless Settings The Wireless Settings page displays 5 Scroll down below the WPS Settings section of the page and clear the Enable AIRTIME FAIRNESS check box 6 Cl...

Page 123: ...r and enable or disable the wireless radios If you are close to the router it might be easier to press its WiFi On Off button If you are away from the router or you already logged in it might be easier to enable or disable the radios You can also turn them off and on based on a schedule See Set Up a Wireless Schedule on page 124 Use the WiFi On Off Button To turn the wireless radios off and on wit...

Page 124: ... the WiFi feature of the router 6 Click the Apply button If you turned off both wireless radios the WiFi On Off LED and the WPS LED turn off If you turned on the wireless radios the WiFi On Off LED and the WPS LED light Set Up a Wireless Schedule You can turn off the WiFi signal from your router at times when you do not need a wireless connection For example you might turn it off for the weekend i...

Page 125: ...period during which you want to turn off the wireless signal 7 Click the Apply button The Advanced Wireless Settings page displays 8 Select the Turn off wireless signal by schedule check box to activate the schedule 9 Click the Apply button Your settings are saved Specify WPS Settings Wi Fi Protected Setup WPS lets you join the WiFi network without typing the WiFi password To specify WPS Settings ...

Page 126: ...er the router wireless settings change to an automatically generated random SSID and security key 7 Click the Apply button Your changes are saved Set Up the Router with an Existing Router or Gateway If you already use a router or gateway for your Internet connection you can connect your new router to your existing router or gateway and set up the router in one of the following modes router mode or...

Page 127: ...o not see the NETGEAR genie page type http www routerlogin net or http www routerlogin com When prompted enter admin for the user name and password for the password If this is not the first time that you are setting up the Internet connection for your router run the Setup Wizard again For more information see Use the Internet Setup Wizard on page 22 3 Select the Help Me Choose radio button or Let ...

Page 128: ... 1 Use an Ethernet cable to connect the Internet port of this router to a LAN port on your existing router or gateway Cable this port to a LAN port on another router 2 Launch an Internet browser from a computer or wireless device that is connected to the network 3 Type http www routerlogin net or http www routerlogin com A login window opens 4 Enter the router user name and password The user name ...

Page 129: ...work NETGEAR recommends that you use different wireless settings on each router You can also turn off the wireless radio on the other router or gateway and use the R6400 router only for wireless client access 8 Click the Apply button The IP address of the router changes and you are disconnected 9 To reconnect close and restart your browser and type http wwwrouterlogin net Set Up the Router in Brid...

Page 130: ...e the router in bridge mode to your Smart TV DVR game console or Blu ray player and use its 802 11ac WiFi connection to the first router To set up bridge mode 1 Make a note of the WiFi settings of the other router to which this router will connect You must know the SSID WiFi security mode wireless password and operating frequency either 2 4 GHz or 5 GHz 2 Launch an Internet browser from a computer...

Page 131: ...wireless network frequency 2 4 GHz or 5 GHz For 802 11ac mode select 5 GHz b In the Name SSID field enter the wireless network name SSID c In the Security Options section select a radio button d If prompted type the WiFi password network key that you use to connect wirelessly to the other router 9 Click the Apply button The settings for the other router are saved and the Advanced Wireless Settings...

Page 132: ...s the following sections Update the Router Firmware Change the admin Password Recover the admin Password View Router Status View and Manage Logs of Router Activity Monitor Internet Traffic Create Custom Static Routes View Devices Currently on the Network Manage the Router Configuration File Remote Management Remotely Access Your Router Using the genie App ...

Page 133: ...NCED Administration Router Update The Router Update page displays 5 Click the Check button The router finds new firmware information if any is available and displays a message asking if you want to download and install it 6 Click the Yes button The router locates and downloads the firmware and begins the update WARNING To avoid the risk of corrupting the firmware do not interrupt the upgrade For e...

Page 134: ...ame and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Administration Set Password 5 Type the old password and type the new password twice 6 To be able to recover the password select the Enable Password Recovery check box NETGEAR recommends that you enable password recovery 7 Click the Ap...

Page 135: ...y check box 6 Select two security questions and provide answers to them 7 Click the Apply button Your changes are saved To recover your password 1 In the address field of your browser type www routerlogin net A login window opens 2 Click the Cancel button If password recovery is enabled you are prompted to enter the serial number of the router The serial number is on the product label 3 Enter the ...

Page 136: ...ns 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Click the ADVANCED tab Display Internet Port Statistics To display Internet port statistics 1 Launch an Internet browser from a computer or wireless device that is connected to the network 2 Type http www routerlogin net o...

Page 137: ...s received on this port since reset or manual clear Collisions The number of collisions on this port since reset or manual clear Tx B s The current transmission outbound bandwidth used on the WAN and LAN ports Rx B s The current reception inbound bandwidth used on the WAN and LAN ports Up Time The time elapsed since this port acquired the link Poll Interval The interval at which the statistics are...

Page 138: ...to the router Default Gateway The IP address for the default gateway that the router communicates with DHCP Server The IP address for the Dynamic Host Configuration Protocol server that provides the TCP IP configuration for all the computers that are connected to the router DNS Server The IP address of the Domain Name Service server that provides translation of network names to IP addresses Lease ...

Page 139: ...ogin net or http www routerlogin com A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Administration Logs The Logs page shows the following information Date and time The date and time the log entry was recorded Source IP The IP address o...

Page 140: ... opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Traffic Meter Scroll to view more settings 5 Select the Enable Traffic Meter check box 6 To control the volume of Internet traffic use either the traffic volume control feature or the con...

Page 141: ... click the Traffic Status button ata traffic on your router and to change the poll interval click the Traffic Status button Create Custom Static Routes Typically you do not need to add static routes unless your network includes multiple routers or multiple IP subnets As an example of when a static route is needed consider the following case Your main Internet access is through a cable modem to an ...

Page 142: ...A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Static Routes The Static Routes page displays 5 Click the Add button 6 In the Route Name field type a name for this static route for identification purposes only 7 Select th...

Page 143: ...ess field of the web browser A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Static Routes The Static Routes page displays 5 In the table select the radio button for the route 6 Click the Edit button The Static Routes pag...

Page 144: ... that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select Attached Devices The Wired Devices section lists devices that are connected to the router with Ethernet...

Page 145: ...r restore it or reset it to the factory default settings Back Up Settings To back up the router s configuration settings 1 Launch an Internet browser from a computer or wireless device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login window opens 3 Enter the router user name and password The user name is admin The default password is password The...

Page 146: ... 6 Click the Restore button The file is uploaded to the router and the router reboots WARNING Do not interrupt the reboot process Erase the Current Configuration Settings You can erase the current configuration and restore the factory default settings You might want to do this if you move the router to a different network See Factory Settings on page 178 To erase the configuration settings 1 Launc...

Page 147: ...d for the user name admin to a secure password The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters numbers and symbols It can be up to 30 characters See Change the admin Password on page 133 To set up remote management 1 Launch an Internet browser from a computer or wireless device that is connected to the network 2 Type http www routerlog...

Page 148: ...on service port The default is 8080 which is a common alternate for HTTP 8 Click the Apply button Your changes take effect To use remote access 1 Launch an Internet browser on a computer that is not on your home network 2 Type your router s WAN IP address into your browser s address or location field followed by a colon and the custom port number For example if your external address is 134 177 0 1...

Page 149: ...This chapter includes the following sections Set Up a VPN Connection Specify VPN Service in the Router Install OpenVPN Software on Your Computer Use VPN to Access the Router s USB Drive and Media Use VPN to Access Your Internet Service at Home ...

Page 150: ... the router and enable VPN and you must install and run VPN client software on the computer Note The router currently does not support iOS and Android VPN client software VPN uses DDNS or a static IP address to connect with your router To use a DDNS service register for an account with a host name sometimes called a domain name You use the host name to access your network The router supports these...

Page 151: ...uses the UDP service type and uses port 12974 If you want to customize the service type and port NETGEAR recommends that you change these settings before you install the OpenVPN software 6 To change the service type scroll down and select the TCP radio button 7 To change the port scroll down to the Service Port field and type the port number that you want to use 8 Click the Apply button Your chang...

Page 152: ...er click the openVPN install xxx exe file 5 Click the Next button 6 Read the License Agreement and click the I Agree button 7 Leave the check boxes selected as shown and click the Next button 8 To specify the destination folder click the Browse button and select a destination folder 9 Click the Install button ...

Page 153: ... NETGEAR VPN If you do not change the VPN interface name the VPN tunnel connection will fail Use a VPN Tunnel After you set up the router to use VPN and install the OpenVPN application on your computer you can open a VPN tunnel from your computer to your router over the Internet For the VPN tunnel to work the local LAN IP address of the remote R6400 router must use a different LAN IP scheme from t...

Page 154: ...PN program then use the shortcut to access the settings and select the run as administrator check box Then every time you use this shortcut OpenVPN automatically runs with administrator privileges 2 Right click the OpenVPN icon 3 Select Connect The VPN connection is established You can do the following Launch an Internet browser and log in to your router Use Windows File Manager to access the rout...

Page 155: ...hen you re away from home and you access the Internet you usually use a local Internet service provider For example at a coffee shop you might be given a code that lets you use the coffee shop s Internet service account to surf the web The router lets you use a VPN connection to access your own Internet service when you re away from home You might want to do this if you travel to a geographic loca...

Page 156: ...ws button and download the configuration files for your VPN clients 9 Unzip the configuration files and copy them to the folder where the VPN client is installed on your device For a client device with Windows 64 bit system the VPN client is installed at C Program files OpenVPN config by default Block VPN Client Internet Access in the Router By default the router is set up to allow VPN connections...

Page 157: ...guration files for your VPN clients 9 Unzip the configuration files and copy them to the folder where the VPN client is installed on your device For a client device with Windows 64 bit system the VPN client is installed at C Program files OpenVPN config by default Use a VPN Tunnel to Access Your Internet Service at Home To access your Internet service 1 Set up the router to allow VPN access to you...

Page 158: ... can use port forwarding and port triggering to set up rules for Internet traffic You need networking knowledge to set up these features This chapter includes the following sections Set Up Port Forwarding to a Local Server Set Up Port Triggering ...

Page 159: ... provide the service The server computer must always use the same IP address To specify this setting use the reserved IP address feature See Manage Reserves LAN IP Addresses on page 114 3 Launch an Internet browser from a computer or wireless device that is connected to the network 4 Type http www routerlogin net or http www routerlogin com A login window opens 5 Enter the router user name and pas...

Page 160: ... A login window opens 4 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 5 Select ADVANCED Advanced Setup Port Forwarding Port Triggering The Port Forwarding Port Triggering page displays 6 Leave the Port Forwarding radio button selected as the service type 7 Click the Add Cust...

Page 161: ...mputer or wireless device that is connected to the network 2 Enter http www routerlogin net or http www routerlogin com in the address field of the web browser A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Port Forwardi...

Page 162: ...er public 1 Assign your web server either a fixed IP address or a dynamic IP address using DHCP address reservation In this example your router always gives your web server an IP address of 192 168 1 33 2 In the Port Forwarding Port Triggering page configure the router to forward the HTTP service to the local address of your web server at 192 168 1 33 HTTP port 80 is the standard protocol for web ...

Page 163: ...ith port triggering the router monitors traffic to the Internet from an outbound trigger port that you specify For outbound traffic from that port the router saves the IP address of the computer that sent the traffic The router temporarily opens the incoming port or ports that you specify in your rule and forwards that incoming traffic to that destination Port forwarding creates a static mapping o...

Page 164: ...Internet to use this service Single address restricts the service to a particular computer 9 Select the service type either TCP or UDP or TCP UDP both If you are not sure select TCP UDP 10 In the Triggering Port field enter the number of the outbound traffic port that will open the inbound ports 11 Enter the inbound connection port information in the Connection Type Starting Port and Ending Port f...

Page 165: ... activity This value is required because the router cannot detect when the application terminates Application Example Port Triggering for Internet Relay Chat Some application servers such as FTP and IRC servers send replies to multiple port numbers Using port triggering you can tell the router to open more incoming ports when a particular outgoing port starts a session An example is Internet Relay...

Page 166: ...e to your router using the NAT assigned source port for example port 33333 as the destination port and sends an identify message to your router with destination port 113 6 When your router receives the incoming message to destination port 33333 it checks its session table to see if a session is active for port number 33333 Finding an active session the router restores the original address informat...

Page 167: ...t find the solution here check the NETGEAR support site at http support netgear com for product and contact information This chapter contains the following sections Quick Tips Troubleshoot with the LEDs Cannot Log In to the Router Cannot Access the Internet Changes Not Saved Wireless Connectivity Troubleshoot Your Network Using the Ping Utility ...

Page 168: ...nnected to the router by an Ethernet cable the corresponding numbered router LAN port LED lights Wireless Settings Make sure that the wireless settings in the computer and router match exactly The wireless network name SSID and wireless security settings of the router and wireless computer must match exactly If you set up an access list you must add each wireless computer s MAC address to the rout...

Page 169: ... connected to your router and securely connected to a working power outlet Check that you are using the power adapter that NETGEAR supplied for this product If the Power LED blinks slowly and continuously the router firmware is corrupted This can happen if a firmware upgrade is interrupted or if the router detects a problem with the firmware If the error persists this indicates a hardware problem ...

Page 170: ...orrect cable When connecting the router s Internet port to a cable or DSL modem use the cable that was supplied with the cable or DSL modem This cable can be a standard straight through Ethernet cable or an Ethernet crossover cable WiFi LED Is Off If the WiFi LED stays off check to see if the WiFi On Off button on the router was pressed This button turns the wireless radios in the router on and of...

Page 171: ...L or cable data into Ethernet networking information NETGEAR does not support such a configuration Cannot Access the Internet If you can access your router but not the Internet check to see if the router can obtain an IP address from your Internet service provider ISP Unless your ISP provides a fixed IP address your router requests an IP address from the ISP You can determine whether the request w...

Page 172: ... and verify the DNS address You can configure your computer manually with DNS addresses as explained in your operating system documentation Your computer might not be set up with the router as router its TCP IP gateway If your computer obtains its information from the router by DHCP reboot the computer and verify the gateway address You might be running login software that is no longer needed If y...

Page 173: ...names such as www addresses to numeric IP addresses Typically your ISP provides the addresses of one or two DNS servers for your use If you entered a DNS address during the router s configuration restart your computer Alternatively you can configure your computer manually with a DNS address as explained in the documentation for your computer The router might not be configured as the default gatewa...

Page 174: ...uter to a LAN port on the router Then log in to the router and select BASIC Wireless Note Be sure to click the Apply button if you change settings If your wireless device finds your network but the signal strength is weak check these conditions Is your router too far from your computer or too close Place your computer near the router but at least 6 feet 1 8 meters away and see whether the signal s...

Page 175: ...rts that are connected to your computer and router Wrong network configuration Verify that the Ethernet card driver software and TCP IP software are both installed and configured on your computer Verify that the IP address for your router and your computer are correct and that the addresses are on the same subnet Test the Path from Your Computer to a Remote Device After verifying that the LAN path...

Page 176: ... modem is connected and functioning If your ISP assigned a host name to your computer enter that host name as the account name in the Internet Setup page Your ISP might be rejecting the Ethernet MAC addresses of all but one of your computers Many broadband ISPs restrict access by allowing traffic only from the MAC address of your broadband modem Some ISPs additionally restrict access to the MAC ad...

Page 177: ...177 A A Supplemental Information This appendix covers the following topics Factory Settings Technical Specifications ...

Page 178: ... sensitive admin Login password case sensitive password Internet connection WAN MAC address Use default hardware address WAN MTU size 1500 Port speed AutoSensing Local network LAN LAN IP 192 168 1 1 Subnet mask 255 255 255 0 DHCP server Enabled DHCP range 192 168 1 2 to 192 168 1 254 DHCP starting IP address 192 168 1 2 DHCP ending IP address 192 168 1 254 DMZ Disabled Time zone GMT for WW except ...

Page 179: ...y region RF channel 6 until region selected Operating mode Up to 450 Mbps at 2 4 GHz 1300 Mbps at 5 GHz Maximum wireless signal rate derived from IEEE Standard 802 11 specifications Actual throughput can vary Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead lower actual data throughput rate Table 3 Factory def...

Page 180: ...gnetic emissions FCC Part 15 Class B EN 55 022 CISPR 22 Class B C Tick N10947 LAN 10BASE T or 100BASE TX or 1000BASE T RJ 45 WAN 10BASE T or 100BASE TX or 1000BASE T RJ 45 Wireless Maximum wireless signal rate complies with the IEEE 802 11 standard Radio data rates Auto Rate Sensing Data encoding standards IEEE 802 11ac 2 0 IEEE 802 11n version 2 0 IEEE 802 11n 256QAM IEEE 802 11g IEEE 802 11b 2 4...

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