NETGEAR Nighthawk RAX200 User Manual Download Page 1

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User Manual

Nighthawk Tri-Band AX12
12-Stream AX WiFi Router

Model RAX200

NETGEAR, Inc.
350 E. Plumeria Drive

August 2019

San Jose, CA 95134, USA

202-11959-02

Summary of Contents for Nighthawk RAX200

Page 1: ...User Manual Nighthawk Tri Band AX12 12 Stream AX WiFi Router Model RAX200 NETGEAR Inc 350 E Plumeria Drive August 2019 San Jose CA 95134 USA 202 11959 02 ...

Page 2: ...GEAR support resources Compliance and Conformity For regulatory compliance information including the EU Declaration of Conformity visit https www netgear com about regulatory See the regulatory compliance document before connecting the power supply Trademarks NETGEAR Inc NETGEAR and the NETGEAR Logo are trademarks of NETGEAR Inc Any non NETGEAR trademarks are used for reference purposes only 2 Nig...

Page 3: ...g in to the router 23 Change the language 24 Chapter 3 Specify Your Internet Settings Use the Internet Setup Wizard 26 Manually set up the Internet connection 26 Specify an Internet connection without a login 26 Specify an Internet connection that uses a login 28 Set up the Multi Gig port on your router 30 Get Multi Gig Internet With Internet Port Aggregation 31 Specify IPv6 Internet connections 3...

Page 4: ...TCP IP settings 59 Specify the IP addresses that the router assigns 61 Disable the DHCP server feature in the router 62 Manage reserved LAN IP addresses 63 Reserve an IP address 63 Edit a reserved IP address 64 Delete a reserved IP address entry 64 Use the WPS Wizard for WiFi connections 65 Specify Basic WiFi Settings 66 Change the WiFi mode 67 Change the WiFi mode if AX WiFi is enabled 68 Change ...

Page 5: ... 96 Enable or disable AX WiFi 97 Enable or disable Smart Connect 98 Chapter 7 Manage Your Router Update the router firmware 101 Check for new firmware and update the router 101 Manually upload firmware to the router 102 Change the admin password 103 Enable admin password recovery 103 Recover the admin password 104 View information about the router and the Internet and WiFi settings 105 Display the...

Page 6: ... Use Time Machine to back up onto a USB hard disk 126 Enable FTP access within your network 128 View network folders on a storage device 128 Add a network folder on a USB storage device 129 Edit a network folder on a USB storage device 130 Safely remove a USB storage device 131 Chapter 9 Use Dynamic DNS to Access USB Storage Devices Through the Internet Set up and manage Dynamic DNS 133 Set up FTP...

Page 7: ... Port Forwarding Entry 157 Application Example Make a Local Web Server Public 157 How the Router Implements the Port Forwarding Rule 158 Port Triggering 158 Add a Port Triggering Service 159 Enable Port Triggering 160 Application Example Port Triggering for Internet Relay Chat port triggering 160 Chapter 12 Troubleshooting Quick tips 163 Sequence to restart your network 163 Check the power adapter...

Page 8: ...o your router 169 Test the path from a Windows based computer to a remote device 170 Chapter 13 Supplemental Information Factory settings 173 Technical specifications 174 8 Nighthawk Tri Band AX12 12 Stream AX WiFi Router ...

Page 9: ...ng sections Unpack your router Top panel LEDs and buttons Rear panel Extend the antennas Router label Position your router Cable your router For more information about the topics covered in this manual visit the support website at netgear com support 9 ...

Page 10: ...Unpack your router Your package contains the router the power adapter and an Ethernet cable Figure 1 Package contents User Manual 10 Hardware Setup Nighthawk Tri Band AX12 12 Stream AX WiFi Router ...

Page 11: ... Blinking white The router is not ready firmware is upgrading or the Reset button was pressed Off Power is not supplied to the router Power LED Solid white The Internet connection is ready Blinking white The port is sending or receiving traffic Off No Ethernet cable is connected between the router and the modem Internet LED User Manual 11 Hardware Setup Nighthawk Tri Band AX12 12 Stream AX WiFi Ro...

Page 12: ...r detected a 100 Mbps or 10 Mbps link with a powered on device Blinking amber The port is sending or receiving traffic at 100 Mbps or 10 Mbps Off No device is connected to this Ethernet port Ethernet LEDs for ports 1 5 Solid white A USB device is connected to USB 3 0 port 1 and is ready Blinking white A USB device is plugged in to USB 3 0 port 1 and is trying to connect Off No USB device is connec...

Page 13: ...er WiFi LED Pressing the WPS button lets your WPS enabled device join your router s WiFi network without typing the WiFi password The WPS LED blinks white during the WPS process and then lights solid white when the WPS enabled device connects to your router s WiFi network WPS LED Note If the LED On Off switch on the rear panel is moved to the Off position all the LEDs except the Power LED are turn...

Page 14: ...Reset button is pressed for at least 10 seconds and the Power LED blinks white the router returns to its factory settings For information about the factory settings see Factory settings on page 173 USB 3 0 ports 1 and 2 Use the two USB 3 0 ports to connect USB storage devices to your router Internet port One Gigabit Ethernet RJ 45 WAN port to connect your router to an Internet modem such as a cabl...

Page 15: ...evice such as a Multi Gigabit Ethernet switch that supports Gigabit Ethernet to your router For more information see Set up the Multi Gig port on your router on page 30 Power On Off button Press the Power On Off button to provide power to the router DC power connector Connect the power adapter that came in your product package to the DC power connector Extend the antennas Before you install your r...

Page 16: ...of the area where your computers and other devices operate and within line of sight to your WiFi devices Make sure that the router is within reach of an AC power outlet and near Ethernet cables for wired computers Place the router in an elevated location minimizing the number walls and ceilings between the router and your other devices Place the router away from electrical devices such as these Ce...

Page 17: ...that emit a WiFi signal for network access Cable your router Power on your router and connect it to a modem Figure 6 Cable your router To cable your router 1 Unplug your modem remove and reinsert the backup battery if it uses one and then plug the modem back in 2 Use the Ethernet cable to connect the modem to the yellow Internet port on the router Note If your Internet connection does not require ...

Page 18: ... plug the power adapter into an outlet 4 Press the Power On Off button on the rear panel of the router The router s Power LED lights solid white when the router is ready User Manual 18 Hardware Setup Nighthawk Tri Band AX12 12 Stream AX WiFi Router ...

Page 19: ...Ethernet connection This chapter explains the ways you can connect and how to access the router and log in The chapter contains the following sections Connect to the network Types of logins Install and manage your router with the Nighthawk app Use a web browser to access the router Change the language 19 ...

Page 20: ...he local area network LAN Find and connect to the WiFi network To find and select the WiFi network 1 Make sure that the router is receiving power its Power LED is lit 2 On your computer or WiFi device find and select the WiFi network The WiFi network name is on the router label 3 Join the WiFi network and enter the WiFi password The password is on the router label Your device connects to the WiFi ...

Page 21: ... free NETGEAR account that you need to register your router and manage your subscriptions If you do not own a NETGEAR account you can create one Router login The router login password that you need to log in to the router with the admin user name when you use a web browser to access the router Install and manage your router with the Nighthawk app With the Nighthawk app you can easily install and m...

Page 22: ...e provider ISP typically gives you all the information needed to connect to the Internet For DSL service you might need the following information to set up your router The ISP configuration information for your DSL account ISP login name and password Fixed or static IP address setting special deployment by ISP this setting is rare If you cannot locate this information ask your ISP to provide it Wh...

Page 23: ...nd reopen the browser or clear the browser cache Browse to http www routerlogin net If the computer is set to a static or fixed IP address this setting is uncommon change it to obtain an IP address automatically from the router 6 If the router does not connect to the Internet do the following a Review your settings Make sure that you selected the correct options and typed everything correctly b Co...

Page 24: ...he language that displays when you log in to the router web interface is set to Auto To change the language 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logg...

Page 25: ...y when you first access the router web interface You can also customize and manually specify your Internet settings This chapter contains the following sections Use the Internet Setup Wizard Manually set up the Internet connection Set up the Multi Gig port on your router Get Multi Gig Internet With Internet Port Aggregation Specify IPv6 Internet connections Manage the MTU size 25 ...

Page 26: ...Home page displays 4 Select ADVANCED Setup Wizard The Setup Wizard page displays 5 Select the Yes radio button If you select the No radio button you are taken to the Internet Setup page see Manually set up the Internet connection on page 26 6 Click the Next button The Setup Wizard searches your Internet connection for servers and protocols to determine your Internet configuration Manually set up t...

Page 27: ...t Port Aggregation on page 31 6 In the Does your Internet connection require a login section leave the No radio button selected 7 If your Internet connection requires an account name or host name click the Edit button in the Account Name section and enter the account name 8 If your Internet connection requires a domain name type it in the Domain Name If Required field For the other sections on thi...

Page 28: ... 13 Click the Test button to test your Internet connection If the NETGEAR website does not display within one minute see You cannot access the Internet on page 166 Specify an Internet connection that uses a login To view or change the basic Internet setup 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window ...

Page 29: ... type the password that you use to log in to your Internet service 10 If your ISP requires a service name type it in the Service Name if Required field 11 From the Connection Mode menu select Always On Dial on Demand or Manually Connect 12 To change the number of minutes until the Internet login times out in the Idle Timeout In minutes field type the number of minutes This is how long the router k...

Page 30: ...nternet on page 166 Set up the Multi Gig port on your router The Multi Gig port on your router is an Ethernet port capable of speeds of up to 2 5 Gbps Connect a Multi Gig capable device to the Multi Gig port on your router and enjoy Multi Gig speeds To set up the Multi Gig port on your router 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter ht...

Page 31: ...with your modem 2 Log in to your router and enable Internet port aggregation a Launch a web browser from a computer or mobile device that is connected to the router network b Enter http www routerlogin net A login window opens c Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and passwor...

Page 32: ...ect the IPv6 connection type If you are not sure select Auto Detect so that the router detects the IPv6 type that is in use If your Internet connection does not use PPPoe or DHCP or is not fixed but is IPv6 select Auto Config Your Internet service provider ISP can provide this information 6 Click the Apply button Your settings are saved Requirements for entering IPv6 addresses IPv6 addresses are d...

Page 33: ...e slash is the length of the prefix which is also indicated by the underline _ under the IPv6 address If no address is acquired the field displays Not Available Router s IPv6 Address on LAN This field shows the IPv6 address that is acquired for the router s LAN interface The number after the slash is the length of the prefix which is also indicated by the underline _ under the IPv6 address If no a...

Page 34: ...me and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup IPv6 The IPv6 page displays 5 From the Internet Connection Type menu select 6to4 Tunnel The page adjusts The router automatically detects the information in the Router s IPv6 A...

Page 35: ...h is the default mode the router inspects both TCP and UDP packets Open In open mode the router inspects UDP packets only 10 Click the Apply button Your settings are saved Set up an IPv6 pass through Internet connection In pass through mode the router works as a Layer 2 Ethernet switch with two ports LAN and WAN Ethernet ports for IPv6 packets The router does not process any IPv6 header packets To...

Page 36: ...dvanced Setup IPv6 The IPv6 page displays 5 From the Internet Connection Type menu select Fixed The page adjusts 6 Configure the fixed IPv6 addresses for the WAN connection IPv6 Address Prefix Length The IPv6 address and prefix length of the router WAN interface Default IPv6 Gateway The IPv6 address of the default IPv6 gateway for the router s WAN interface Primary DNS Server The primary DNS serve...

Page 37: ...uter inspects both TCP and UDP packets Open In open mode the router inspects UDP packets only 10 Click the Apply button Your settings are saved Set up an IPv6 DHCP Internet connection To set up an IPv6 Internet connection with a DHCP server 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter t...

Page 38: ...or the IPv4 ISP here For example if your ISP s mail server is mail xxx yyy zzz type xxx yyy zzz as the domain name If your ISP provided a domain name type it in this field For example Earthlink Cable might require a host name of home and Comcast sometimes supplies a domain name 8 Select an IP Address Assignment radio button Use DHCP Server This method passes more information to LAN devices but som...

Page 39: ... by the underline _ under the IPv6 address If no address is acquired the field displays Not Available Router s IPv6 Address on LAN This field shows the IPv6 address that is acquired for the router s LAN interface The number after the slash is the length of the prefix which is also indicated by the underline _ under the IPv6 address If no address is acquired the field displays Not Available 6 In th...

Page 40: ... the IPv6 address of the router s LAN interface If you do not specify an ID here the router generates one automatically from its MAC address 11 Select an IPv6 Filtering radio button Secured In secured mode which is the default mode the router inspects both TCP and UDP packets Open In open mode the router inspects UDP packets only 12 Click the Apply button Your settings are saved Use auto config fo...

Page 41: ...ired field enter a domain name You can type the domain name of your IPv6 ISP Do not enter the domain name for the IPv4 ISP here For example if your ISP s mail server is mail xxx yyy zzz type xxx yyy zzz as the domain name If your ISP provided a domain name type it in this field For example Earthlink Cable might require a host name of home and Comcast sometimes supplies a domain name 8 Select an IP...

Page 42: ...nection Auto Detect mode In IPv6 Auto Detect mode when the router receives option 212 from the DHCPv4 option autodetect selects the IPv6 as 6rd tunnel setting The router uses the 6rd option information to establish the 6rd connection Manual mode Select 6rd Tunnel If the router receives option 212 the fields are automatically completed Otherwise you must enter the 6rd settings To set up an IPv6 6rd...

Page 43: ...ption Enter the IP address of your ISP s primary DNS server If a secondary DNS server address is available enter it also 7 Select an IP Address Assignment radio button Use DHCP Server This method passes more information to LAN devices but some IPv6 systems might not support the DHCPv6 client function Auto Config This is the default setting This setting specifies how the router assigns IPv6 address...

Page 44: ...s not open or displays only part of a web page you might need to change the MTU You use VPN and experience severe performance problems You used a program to optimize MTU for performance reasons and now you are experiencing connectivity or performance problems CAUTION An incorrect MTU setting can cause Internet communication problems For example you might not be able to access certain websites fram...

Page 45: ...e router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup WAN Setup The WAN Setup page displays 5 In the MTU Size field enter a value from 6...

Page 46: ...m unwanted intrusions from the Internet This chapter contains the following sections Enable access control to allow or block access to the Internet Use keywords to block Internet sites Manage network access control lists Schedule when to block Internet sites and services Set up security event email notifications 46 ...

Page 47: ... list 6 Select an access rule Allow all new devices to connect With this setting a new device can access your network You don t need to enter the its MAC address This is the default setting We recommend that you leave this radio button selected Block all new devices from connecting With this setting a new device cannot access your router s Internet connection but can still access your router s loc...

Page 48: ... router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Security Block Sites The Block Sites page displays 5 Select a keyword blocking option Per Schedule Turn on keyword blocking according to a schedule that you set For more ...

Page 49: ...to block all Internet browsing access 7 Click the Add Keyword button The keyword is added to the keyword list The keyword list supports up to 32 entries 8 Click the Apply button Keyword blocking takes effect User Manual 49 Control Access to the Internet Nighthawk Tri Band AX12 12 Stream AX WiFi Router ...

Page 50: ...the Per Schedule radio button For information about how to specify the schedule see Schedule when to block Internet sites and services on page 53 6 Click the Add button The Block Services Setup page displays 7 To add a service that is in the Service Type menu select the application or service The settings for this service automatically display in the fields 8 To add a service or application that i...

Page 51: ...t time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Security Block Sites The Block Sites page displays 5 Do one of the following To delete a single word select it and click the Delete Keyword button The keyword is removed from the list To delete all keywords on the list click the Clear List button All keywords are removed from the ...

Page 52: ...ss of the trusted computer 7 Click the Apply button Your settings are saved Manage network access control lists You can manage network access control lists ACLs that block or allow access to the Internet through your router To manage devices that are allowed or blocked 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A...

Page 53: ...ww routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Security Schedule The Schedule page displays 5 Specify when to block keywords and services Days to Block Select the che...

Page 54: ...to which logs and alerts are to be sent This email address is also used for the From address If this field is blank log and alert messages are not sent 7 In the Sender field enter the email sender s name 8 In the Your Outgoing Mail Server field enter the name of your ISP outgoing SMTP mail server such as mail myISP com You might be able to find this information in the configuration window of your ...

Page 55: ...b From the Day menu select the day c From the Time menu select the time and select the am or pm radio button 13 Click the Apply button Your settings are saved Logs are sent automatically according to the schedule that you set If the log fills before the specified time it is sent After the log is sent it is cleared from the router memory If the router cannot email the log and the log buffer fills t...

Page 56: ...IP addresses that the router assigns Disable the DHCP server feature in the router Manage reserved LAN IP addresses Use the WPS Wizard for WiFi connections Specify Basic WiFi Settings Change the WiFi mode Change the WiFi password or the WiFi security Set up a guest WiFi network Control the WiFi radios Set up a WiFi schedule Specify WPS settings Set up the router as a WiFi access point Set up a bri...

Page 57: ...ult DMZ Server This feature is sometimes helpful when you are playing online games or videoconferencing but it makes the firewall security less effective Respond to Ping on Internet Port This feature allows your router to be discovered Use this feature only as a diagnostic tool or for a specific reason MTU Size in bytes The normal MTU maximum transmit unit value for most Ethernet networks is 1500 ...

Page 58: ...on of the firewall and is exposed to exploits from the Internet If compromised the DMZ server computer can be used to attack other computers on your network The router usually detects and discards incoming traffic from the Internet that is not a response to one of your local computers or a service that you configured on the Port Forwarding Port Triggering page Instead of discarding this traffic yo...

Page 59: ... admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup LAN Setup The LAN Setup page displays 5 In the Device Name field type a new name 6 Click the Apply button Your settings are saved Change the LAN TCP IP settings The router...

Page 60: ... page displays 4 Select ADVANCED Setup LAN Setup The LAN Setup page displays 5 In the IP Address field type the IP address 6 In the IP Subnet Mask field type the subnet mask of the router The IP address and subnet mask identify which addresses are local to a specific device and which must be reached through a gateway or router 7 Change the RIP settings Router Information Protocol RIP allows a rout...

Page 61: ...esses must be part of the same IP address subnet as the router s LAN IP address Using the default addressing scheme define a range between 192 168 1 2 and 192 168 1 254 although you can save part of the range for devices with fixed addresses To specify the pool of IP addresses that the router assigns 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 ...

Page 62: ...outer By default the router acts as a DHCP server The router assigns IP DNS server and default gateway addresses to all computers connected to the LAN The assigned default gateway address is the LAN address of the router You can use another device on your network as the DHCP server or specify the network settings of all your computers To disable the DHCP server feature in the router 1 Launch a web...

Page 63: ... mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup LAN Setup The LAN Setup page displays 5 In t...

Page 64: ...he one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup LAN Setup The LAN Setup page displays 5 Select the radio button next to the reserved address that you want to edit 6 Click the Edit button The Address Reservation page displays 7 Change the settings 8 Click the Apply button Your settings are...

Page 65: ...e device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED WPS Wizard A note explaining WPS displays 5 Click the Ne...

Page 66: ... this problem use a computer with a wired connection to access the router To specify basic WiFi settings 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged ...

Page 67: ... or 6 and 10 9 Click the Apply button Your settings are saved If you connected wirelessly to the network and you changed the SSID you are disconnected from the network 10 Make sure that you can connect wirelessly to the network with its new settings If you cannot connect wirelessly check the following Is your computer or mobile device connected to another WiFi network in your area Some WiFi device...

Page 68: ... devices to join the network but limits 802 11n devices to functioning at up to 600 Mbps Up to 1200 Mbps This mode allows 802 11ax 802 11n 802 11g and 802 11b devices to join the network and allows 802 11n devices to function at up to 1200 Mbps This mode is the default mode 6 In the Wireless Network 5 GHz 1 a n ac ax section select a WiFi mode from the Mode menu Up to 600 Mbps This mode allows 802...

Page 69: ...1200 Mbps Up to 2400 Mbps This mode allows 802 11ax 802 11ac 802 11n and 802 11a devices to join the selected WiFi network in the 5 GHz 2 band of the network and allows 802 11ac devices to function at up to 2400 Mbps This mode is the default mode Up to 4800 Mbps This mode allows 802 11ax 802 11ac 802 11n and 802 11a devices to join the selected WiFi network in the 5 GHz 2 band of the network and a...

Page 70: ...ws for reduced interference with neighboring WiFi networks This mode allows 802 11ax 802 11ac 802 11n and 802 11a devices to join the selected WiFi network in the 5 GHz 1 band of the network but limits 802 11ac devices to functioning at up to 1000 Mbps Up to 2165 Mbps This mode allows 802 11ax 802 11ac 802 11n and 802 11a devices to join the selected WiFi network in the 5 GHz 1 band of the network...

Page 71: ...erent from the admin password that you use to log in to the router Your router comes with preset WPA2 or WPA security We recommend that you use the preset security but you can change the settings Do not disable the preset security To change the WiFi password or the WiFi security 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerl...

Page 72: ... WPA2 PSK AES security WPA PSK TKIP WPA2 PSK AES This type of security enables WiFi devices that support either WPA or WPA2 to join the router s WiFi network However WPA PSK TKIP is less secure than WPA2 PSK AES and limits the speed of WiFi devices to 54 Mbps WPA WPA2 Enterprise This type of security requires that your WiFi network can access a RADIUS server 7 Click the Apply button Your settings ...

Page 73: ...ays 5 Configure the following settings to set up a 2 4 GHz 5 GHz 1 or 5GHz 2 guest WiFi network Enable Guest Network By default the guest WiFi network is disabled To enable the guest WiFi network for the 2 4 GHz 5 GHz 1 or 5GHz 2 WiFi band select the Enable Guest Network check box Enable SSID Broadcast By default the router broadcasts the SSID of the WiFi band so that WiFi stations can detect the ...

Page 74: ... password WPA PSK TKIP WPA2 PSK AES This type of security enables WiFi devices that support either WPA or WPA2 to join the 2 4 GHz band of the guest WiFi network However WPA PSK TKIP is less secure than WPA2 PSK AES and limits the speed of WiFi devices to 54 Mbps To use WPA WPA2 security in the Password Network Key field enter a phrase of 8 to 63 characters To join the 2 4 GHz 5 GHz 1 or 5GHz 2 gu...

Page 75: ... turn off If you turned on the WiFi radios the WiFi On Off LED and the WPS LED light Enable or disable the WiFi radios If you used the WiFi On Off button to turn off the WiFi radios you can t log in to the router to turn them back on You must press the WiFi On Off button again for two seconds to turn the WiFi radios back on To enable or disable the WiFi radios 1 Launch a web browser from a compute...

Page 76: ... and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Wireless Settings The Wireless Settings page displays 5 Click the Add a new period button The page adjusts 6 Use the menus radio buttons and check boxes to set up a period during...

Page 77: ... s WiFi settings from another device through WPS 5 Optional Select or clear the Enable Router s PIN check box The PIN function might temporarily be disabled when the router detects suspicious attempts to break into the router s WiFi settings by using the router s PIN through WPS You can manually enable the PIN function by selecting the Enable Router s PIN check box 6 Optional Select or clear the K...

Page 78: ... Enable AP Mode check box The page adjusts 7 Select an IP address setting Get dynamically from existing router The other router on the network assigns an IP address to this router while it is in AP mode Use fixed IP settings on this device not recommended Use this setting if you want to manually assign a specific IP address to this router while it is in AP mode Using this option effectively requir...

Page 79: ... Internet interface A bridge with a port group prevents packets that are sent between the IPTV device and the router s Internet port from being processed through the router s network address translation NAT service To configure a port group and enable the bridge 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login ...

Page 80: ...he router might require VLAN tags to distinguish between the Internet traffic and the IPTV traffic A bridge with a VLAN tag group prevents packets that are sent between the IPTV device and the router s Internet port from being processed through the router s network address translation NAT service You can add VLAN tag groups to a bridge and assign VLAN IDs and priority values to each VLAN tag group...

Page 81: ...ort or WiFi port You can select more than one port 10 Click the Add button The VLAN tag group is added 11 Click the Apply button Your settings are saved Set up an IPTV port You can set up the router to create an Internet Protocol television IPTV port that can lease an IP address from your IPTV service provider Use this feature only if you subscribe to an IPTV service and your IPTV service requires...

Page 82: ... to an Ethernet port on the router select the Wired Ports check box that corresponds to the Ethernet port on the router to which the device is connected If your device is connected to your router s WiFi network select the Wireless check box that corresponds to the router s WiFi network to which the device is connected Note You must select at least one Wired Ports or Wireless check box You can sele...

Page 83: ... Address and IP Subnet Mask fields specify that this static route applies to all 134 177 x x addresses The Gateway IP Address field specifies that all traffic for these addresses will be forwarded to the ISDN router at 192 168 1 100 A metric value of 1 works because the ISDN router is on the LAN The Private check box is selected only as a precautionary security measure in case RIP is activated Set...

Page 84: ...ter the IP address of the gateway The IP address of the gateway must be on the same LAN segment as the router Metric Enter a number from 1 through 15 This value represents the number of routers between your network and the destination Usually a setting of 2 or 3 works but if this is a direct connection set it to 1 10 Click the Apply button Your settings are saved The static route is added to the t...

Page 85: ...he first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Static Routes The Static Routes page displays 5 In the table select the radio button for the route 6 Click the Delete button The route is removed from the table Enable or disable implicit beamforming Implicit beamforming means that the router can use informat...

Page 86: ...me fairness ensures that all WiFi clients receive equal time on the network Network resources are divided by time so if you have five WiFi clients they each get one fifth of the network time The advantage of this feature is that your slowest WiFi clients don t control network responsiveness This feature is enabled by default but you can disable it To enable or disable airtime fairness 1 Launch a w...

Page 87: ...nable or disable MU MIMO 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 ...

Page 88: ... in a different room with your home entertainment center Cable the router in bridge mode to your Smart TV DVR game console or Blu ray player and use its 802 11ac WiFi connection to the first router To set up the router in bridge mode 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the rout...

Page 89: ...s page 10 Click the Apply button on the main Wireless Settings page Your settings are saved Ethernet Port Aggregation Ethernet aggregation lets aggregate two Ethernet ports on your router to improve the aggregated file transfer speed To set up Ethernet port aggregation connect a device that supports Ethernet port aggregation and 802 3ad to Ethernet aggregate ports 3 and 4 on your router Note that ...

Page 90: ... admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays d Select ADVANCED Advanced Setup Ethernet Port Aggregation The Ethernet Port Aggregation page displays e Select an Ethernet port aggregation mode note that Ethernet port aggregation is disabled b...

Page 91: ...ode Disable This mode is selected by default This mode disables Ethernet port aggregation on your router Ethernet ports 4 and 5 can be used as independent Ethernet ports Enable LACP IEEE 803 3ad The router communicates with the device connected to Ethernet ports 4 and 5 on your router and checks to see if Ethernet port aggregation is supported on the device If Ethernet port aggregation is supporte...

Page 92: ...and VoIP communication By default the router uses Wi Fi Multimedia Quality of Service WMM QoS This chapter contains the following sections Use Dynamic QoS to optimize Internet traffic management Improve network connections with Universal Plug and Play Wi Fi Multimedia Quality of Service Enable or disable AX WiFi Enable or disable Smart Connect 92 ...

Page 93: ... A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select QoS The QoS page displays 5 Select the Enable QoS check box 6 Specify your Internet bandwidth Let Speedtest detect my Internet bandwidth We recomm...

Page 94: ... A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select QoS The QoS page displays If you already enabled Dynamic QoS the Enable QoS check box is selected 5 Select or clear the Automatically update perfo...

Page 95: ...pply button Your settings are saved Improve network connections with Universal Plug and Play Universal Plug and Play UPnP helps devices such as Internet appliances and computers access the network and connect to other devices as needed UPnP devices can automatically discover the services from other registered UPnP devices on the network If you use applications such as multiplayer gaming peer to pe...

Page 96: ...e for the advertisement is measured in hops steps for each UPnP packet sent Hops are the steps a packet takes between routers The number of hops can range from 1 to 255 The default value for the advertisement time to live is 4 hops which should be fine for most home networks If you notice that some devices are not being updated or reached correctly it might be necessary to increase this value 8 Cl...

Page 97: ... one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup QoS Setup The QoS page displays 5 Click the WMM tab 6 Clear the Enable WMM Wi Fi multimedia settings 2 4 GHz b g n ax check box 7 Clear the Enable WMM Wi Fi multimedia settings 5 GHz a n ac ax check box 8 Clear the Enable WMM Wi Fi multimedia ...

Page 98: ... saved Enable or disable Smart Connect Smart Connect selects the fastest WiFi band for your device For Smart Connect to work the 2 4 GHz and 5 GHz bands must use the same WiFi network name SSID and network key password That means that when you connect to the router with WiFi you see only one SSID that connects to both bands Note If you enable Smart Connect and the SSID and passwords for the 2 4 GH...

Page 99: ... Home page displays 4 Select Wireless The Wireless Setup page displays 5 Select or clear the Enable Smart Connect check box Selecting this check box turns on Smart Connect and clearing this check box turns off Smart Connect 6 Click the Apply button Your settings are saved User Manual 99 Optimize Performance Nighthawk Tri Band AX12 12 Stream AX WiFi Router ...

Page 100: ...t the router and the Internet and WiFi settings Display the statistics of the Internet port Check the Internet connection status View and manage logs of router activity View devices currently on the network Monitor Internet traffic Manage the router configuration file Remote access Remotely access your router using the Nighthawk app Disable LED blinking or turn off LEDs Set your time zone Set the ...

Page 101: ...s connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Administration Router Update The Router Update page displays 5 Click th...

Page 102: ...computer that is connected to the router network 3 Enter http www routerlogin net A login window opens 4 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 5 Select ADVANCED Administration Router Update The Router Update page disp...

Page 103: ...ord are case sensitive The BASIC Home page displays 4 Select ADVANCED Administration Set Password The Set Password page displays 5 Type the old password in the Old Password field 6 Type the new password in the Set Password and Repeat New Password fields 7 Click the Apply button Your settings are saved Enable admin password recovery The router admin password is used to log in to your router web int...

Page 104: ...ecover your router admin password To recover your router admin password 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Click the Cancel button If password recovery is enabled you are prompted to enter the serial number of the router The serial number is on the router label 4 Enter the serial nu...

Page 105: ... password are case sensitive The BASIC Home page displays 4 Click the ADVANCED tab The ADVANCED Home page displays The information on this page uses the following color coding A green icon indicates that the Internet connection is fine and no problems exist For a WiFi network the network is enabled and secured A red icon indicates that configuration problems exist for the Internet connection or th...

Page 106: ... Time The time elapsed since the router was last restarted Port The statistics for the WAN Internet port LAN Ethernet ports and WLANs For each port the window displays the following information Status The link status of the port TxPkts The number of packets transmitted on this port since the router was last started RxPkts The number of packets received on this port since the router was last starte...

Page 107: ...on Status window opens The information that displays depends on the type of Internet connection For example if your Internet connection does not require a login and the router receives an IP address automatically the window displays the following information IP Address The IP address that is assigned to the router Subnet Mask The subnet mask that is assigned to the router Default Gateway The IP ad...

Page 108: ...ed in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Administration Logs The Logs page displays and shows information such as the following Action The action that occurred such as whether Internet access was blocked or allowed Source IP The IP address of the initiating device for the log entry Target address The name or IP address of the website or new...

Page 109: ...ied the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select Attached Devices The following information is displayed Connection Type Wired or the WiFi band for the connection Device Name If the device name is known it is shown here IP Address The IP address that the router assigned to this device when it joined the network This address c...

Page 110: ...ly The restriction is applied to incoming traffic only Both Directions The restriction is applied to both incoming and outgoing traffic Select the Connection time control radio button and enter the allowed hours in the Monthly limit field 7 If your ISP charges for extra data volume when you make a new connection enter the extra data volume in MB in the Round up data volume for each connection by f...

Page 111: ...settings 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED ...

Page 112: ...ing the firmware do not interrupt the reset For example do not close the browser click a link or load a new page Do not turn off the router Wait until the router finishes restarting Restore the settings To restore configuration settings that you backed up 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window ...

Page 113: ...ser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Remote Manage...

Page 114: ... remote access 1 Launch a web browser on a computer that is not on your home network 2 Type your router s WAN IP address into your browser s address or location field followed by a colon and the custom port number For example if your external address is 134 177 0 123 and you use port number 8443 enter http 134 177 0 123 8443 in your browser Remotely access your router using the Nighthawk app You c...

Page 115: ...etup LED Control Settings The LED Control Settings page displays 5 To disable blinking select the Disable blinking on Internet LED LAN LED Wireless LED and USB LED when data traffic is detected radio button 6 To turn off all LEDs except the Power LED select the Turn off all LEDs except Power LED radio button 7 Click the Apply button Your settings are saved Set your time zone To set your time zone ...

Page 116: ...e router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Administration NTP Settings The NTP Settings page displays 5 Select an NTP server radio ...

Page 117: ...dia Server The Media Server Settings page displays 5 Specify the settings Enable DLNA Media Server Select this check box to enable this device to act as a media server Rescan media files The router automatically scans for media files whenever new files are added to your ReadySHARE USB storage device Only a shared folder with All no password in Read Access can be scanned for media files To scan for...

Page 118: ...anner applications are available online free of charge If you can detect the IP address you don t need to reset the router to factory default settings Use the Reset button CAUTION This process erases all settings that you configured in the router To reset the router to factory default settings 1 On the back of the router locate the Reset button 2 Using a straightened paper clip press and hold the ...

Page 119: ...ASIC Home page displays 4 Select ADVANCED Administration Backup Settings The Backup Settings page displays 5 Click the Erase button The configuration is reset to factory default settings When the reset is complete the router restarts This process takes about two minutes WARNING To avoid the risk of corrupting the firmware do not interrupt the reset For example do not close the browser click a link...

Page 120: ... The chapter contains the following sections USB device requirements Connect a USB storage device to the router Access a storage device connected to the router from a Windows based computer Map a USB device to a Windows network drive Access a storage device that is connected to the router from a Mac Back up Windows based computers with ReadySHARE Vault Back up Mac computers with Time Machine Enabl...

Page 121: ... Ext3 Ext4 HFS HFS Connect a USB storage device to the router ReadySHARE lets you access and share USB storage devices that are connected to a USB port on the router If your USB storage device uses special drivers it is not compatible To connect a USB device 1 Insert your USB storage device into a USB port on the router 2 If your USB storage device uses a power supply connect it You must use the p...

Page 122: ...matically opens and displays the files and folders on the USB storage device Map a USB device to a Windows network drive To map the USB storage device to a Windows network drive 1 Connect a USB storage device to a USB port on your router 2 If your USB storage device uses a power supply connect it You must use the power supply when you connect the USB storage device to the router When you connect t...

Page 123: ... power supply connect it You must use the power supply when you connect the USB storage device to the router When you connect the USB storage device to the router s port it might take up to two minutes before it is ready for sharing By default the USB storage device is available to all computers on your local area network LAN 3 On a Mac that is connected to the network select Go Connect to Server ...

Page 124: ...n you connect the USB storage device to the router When you connect the USB storage device to the router s USB port it might take up to two minutes before it is ready for sharing By default the USB storage device is available to all computers on your local area network LAN 3 Download ReadySHARE Vault from netgear com readyshare and install it on each Windows based computer 4 Launch ReadySHARE Vaul...

Page 125: ...the router When you connect the USB HDD to the router s port it might take up to two minutes before it is ready for sharing By default the USB HDD is available to all computers on your local area network LAN 3 On your Mac go to Spotlight or the magnifying glass at the top right of the page and search for Disk Utility 4 Open the Disk Utility select your USB HDD click the Erase tab and click the Era...

Page 126: ...nces page select Security Privacy The Security Privacy page displays b Click the Advanced button at the bottom of the page If the Advanced button is grayed out click the lock icon so that you can change the settings c Clear the Log out after minutes of inactivity check box d Click the OK button Your settings are saved Use Time Machine to back up onto a USB hard disk You can use Time Machine to bac...

Page 127: ...ect button A list of USB devices connected to your router displays 8 From the Apple menu select System Preferences The System Preferences window displays 9 Select Time Machine The Time Machine window displays 10 Click the Select Backup Disk button and select your USB HDD from the list 11 Click the Use Disk button Note If you do not see the USB partition that you want in the Time Machine disk list ...

Page 128: ... Storage Advanced Settings page displays 5 Select the FTP check box 6 Click the Apply button Your settings are saved View network folders on a storage device You can view network folders on a storage device that is connected to the router To view network folders 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login ...

Page 129: ...ree Space The current utilization of the storage device Add a network folder on a USB storage device You can add network folders on a USB storage device connected to a router USB port To add a network folder 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and pas...

Page 130: ...he admin user is allowed access to the network folder The password for admin is the same one that you use to log in to the router 11 Click the Apply button The folder is added on the USB storage device 12 Click the Close Window button The window closes Edit a network folder on a USB storage device You can edit network folders on a USB storage devices connected to a router USB port To edit a networ...

Page 131: ...unch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED USB Functions...

Page 132: ...o access USB devices attached to the router s USB ports when you re not home This chapter contains the following sections Set up and manage Dynamic DNS Set up FTP access through the Internet Your personal FTP server Access USB storage devices through the Internet Remotely access a USB device using ReadyCLOUD 132 ...

Page 133: ...P address such as 192 168 x x or 10 x x x the Dynamic DNS service does not work because private addresses are not routed on the Internet Set up FTP access through the Internet To set up FTP access 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The u...

Page 134: ...P 1 Get your NETGEAR Dynamic DNS domain name For more information see Set up a new Dynamic DNS account on page 135 2 Make sure that your Internet connection is working Your router must use a direct Internet connection It cannot connect to a different router to access the Internet 3 Connect a storage device to the router 4 If your USB storage device uses a power supply connect it You must use the p...

Page 135: ...From the Service Provider menu select NETGEAR You can select another service provider 7 Select the No radio button 8 In the Host Name field type the name that you want to use for your URL The host name is sometimes called the domain name Your free URL includes the host name that you specify and ends with mynetgear com For example specify MyName mynetgear com 9 In the Email field type the email add...

Page 136: ...Show Status Cancel and Apply buttons 8 In the Host Name field type the host name sometimes called the domain name for your account 9 Depending on the type of service specify either the user name of the email address No IP account or DynDNS account In the User Name field type the user name for your account NETGEAR account In the Email field type the email address for your account 10 In the Password...

Page 137: ...torage devices through the Internet You can access USB storage devices through the Internet when you re not home To access devices from a remote computer 1 Launch a web browser on a computer that is not on your home network 2 Connect to your home router To connect with Dynamic DNS type the DNS name To use a Dynamic DNS account you must enter the account information on the Dynamic DNS page See Set ...

Page 138: ...oud netgear com The ReadyCLOUD Welcome page displays 3 Click the Sign In link The Sign In page displays 4 Click the Create Account link The Create a MyNETGEAR account page displays 5 Complete the fields to set up your account and click the Create button You are now ready to register your router with your ReadyCLOUD account Register your router with ReadyCLOUD After you create a ReadyCLOUD account ...

Page 139: ...adyCLOUD page displays 7 Enter your ReadyCLOUD user name and password and click the Register button If you did not yet create a ReadyCLOUD account see Create a ReadyCLOUD account on page 138 The router is registered with ReadyCLOUD Note If the router s Internet connection mode is set to Dial on Demand the router automatically changes the connection mode to Always On This change is required for Rea...

Page 140: ...PN This chapter explains how to set up and use VPN access The chapter contains the following sections Set up a VPN connection Specify VPN Service in the Router Install OpenVPN Software Use a VPN Tunnel on Your Windows Computer Use VPN to Access the Router s USB Device and Media Use VPN to Access Your Internet Service at Home 140 ...

Page 141: ...t the VPN can use that IP address to connect to your home network Specify VPN Service in the Router You must specify the VPN service settings in the router before you can use a VPN connection To specify the VPN service 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name an...

Page 142: ...ware on your Windows computer 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 S...

Page 143: ...Open VPN software on your computer click the openVPN install xxx exe file 11 Click the Next button 12 Read the License Agreement and click the I Agree button 13 Leave the check boxes selected as shown and click the Next button User Manual 143 Use VPN to Access Your Network Nighthawk Tri Band AX12 12 Stream AX WiFi Router ...

Page 144: ... on your device For a client device with Windows 64 bit system the VPN client is installed at C Program files OpenVPN config by default 18 For a client device with Windows modify the VPN interface name to NETGEAR VPN a On your computer go to the Networks page If you are using Windows 10 select Control Panel Network and Sharing Center Change adapter settings b In the local area connection list find...

Page 145: ...ed in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup VPN Service The VPN Service page displays 5 Make sure that the Enable VPN Service check box is selected 6 Specify any VPN service settings on the page For more information see Specify VPN Service in the Router on page 141 7 Click the For non Windows button to download the OpenVPN confi...

Page 146: ...x is selected 6 Specify any VPN service settings on the page For more information see Specify VPN Service in the Router on page 141 7 Click the For Smart Phone button to download the OpenVPN configuration files 8 On your iOS device download and install the OpenVPN Connect app from the Apple app store 9 On your computer unzip the configuration files that you downloaded and send the files to your iO...

Page 147: ...Android device download and install the OpenVPN Connect app from the Google Play Store 9 On your computer unzip the configuration files that you downloaded and send the files to your Android device 10 Open the files on your Android device 11 Open the ovpn file using the OpenVPN Connect app For more information about using OpenVPN on your Android device visit http www vpngate net en howto_openvpn a...

Page 148: ...ch the OpenVPN application with administrator privileges The OpenVPN icon displays in the Windows taskbar Tip You can create a shortcut to the VPN program then use the shortcut to access the settings and select the run as administrator check box Then every time you use this shortcut OpenVPN automatically runs with administrator privileges 2 Right click the OpenVPN icon 3 Select Connect The VPN con...

Page 149: ...in the Media Devices and Network Infrastructure sections 3 To access the USB device click the ReadySHARE icon 4 To access media on the router s network click the remote router icon Use VPN to Access Your Internet Service at Home When you re away from home and you access the Internet you usually use a local Internet service provider For example at a coffee shop you might be given a code that lets y...

Page 150: ...Scroll down to the Clients will use this VPN connection to access section and select the All sites on the Internet Home Network radio button When you access the Internet with the VPN connection instead of using a local Internet service you use the Internet service from your home network 7 Click the Apply button Your settings are saved 8 Click the For Windows or For Non Windows button and download ...

Page 151: ...y to your home network not to the Internet service for your home network 7 Click the Apply button Your settings are saved 8 Click For Windows or For Non Windows button and download the configuration files for your VPN clients 9 Unzip the configuration files and copy them to the folder where the VPN client is installed on your device For a client device with Windows 64 bit system the VPN client is ...

Page 152: ...4 When the VPN connection is established launch your Internet browser User Manual 152 Use VPN to Access Your Network Nighthawk Tri Band AX12 12 Stream AX WiFi Router ...

Page 153: ... You can use port forwarding and port triggering to set up rules for Internet traffic You need networking knowledge to set up these features This chapter contains the following sections Manage Port Forwarding to a Local Server Port Triggering 153 ...

Page 154: ...ver computer a reserved IP address See Manage reserved LAN IP addresses on page 63 4 Launch a web browser from a computer or mobile device that is connected to the router network 5 Enter http www routerlogin net A login window opens 6 Enter the router user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and passwor...

Page 155: ...in The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 5 Select ADVANCED Advanced Setup Port Forwarding Port Triggering The Port Forwarding Port Triggering page displays 6 Leave the Port Forwarding radio button selected as the service type 7 Click the Add Custom Service button The Ports Custom Servi...

Page 156: ...2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Port Forwarding Port Triggering The Port Forwarding Port Triggering page displays 5 Leave the Po...

Page 157: ...rver on your local network you can use port forwarding to allow web requests from anyone on the Internet to reach your web server To make a local web server public 1 Assign your web server either a fixed IP address or a dynamic IP address using DHCP address reservation In this example your router always gives your web server an IP address of 192 168 1 33 2 On the Port Forwarding Port Triggering pa...

Page 158: ...t triggering is a dynamic extension of port forwarding that is useful in these cases An application must use port forwarding to more than one local computer but not simultaneously An application must open incoming ports that are different from the outgoing port With port triggering the router monitors traffic to the Internet from an outbound trigger port that you specify For outbound traffic from ...

Page 159: ... 7 In the Service Name field type a descriptive service name 8 From the Service User menu select a user option Any the default allows any computer on the Internet to use this service Single address restricts the service to a particular computer 9 From the Service Type menu select TCP or UDP or TCP UDP both If you are not sure select TCP UDP 10 In the Triggering Port field enter the number of the o...

Page 160: ...ter a value up to 9999 minutes This value controls how long the inbound ports stay open when the router detects no activity This value is required because the router cannot detect when the application terminates 8 Click the Apply button Your settings are saved Application Example Port Triggering for Internet Relay Chat Some application servers such as FTP and IRC servers send replies to multiple p...

Page 161: ...ver sends a return message to your router using the NAT assigned source port for example port 33333 as the destination port and sends an identify message to your router with destination port 113 6 When your router receives the incoming message to destination port 33333 it checks its session table to see if a session is active for port number 33333 Finding an active session the router restores the ...

Page 162: ...heck the NETGEAR support site at netgear com support for product and contact information The chapter contains the following sections Quick tips Troubleshoot with the LEDs You cannot log in to the router You cannot access the Internet Troubleshoot Internet browsing Changes are not saved Troubleshoot WiFi connectivity Troubleshoot your network using the ping utility 162 ...

Page 163: ...e connected to the router by an Ethernet cable the corresponding numbered router LAN port LEDs light Check the WiFi settings Make sure that the WiFi settings on the WiFi enabled computer or mobile device and the router match exactly The WiFi network name SSID and WiFi security settings of the router and the computer or mobile device must match exactly WiFi passwords are case sensitive If you set u...

Page 164: ... for troubleshooting Power LED is off or blinking This could occur for a number of reasons Check the following Make sure that the power adapter is securely connected to your router and securely connected to a working power outlet Make sure that you are using the power adapter that NETGEAR supplied for this product If the Power LED blinks slowly and continuously the router firmware is corrupted Thi...

Page 165: ...f the WiFi LED stays off check to see if someone pressed the WiFi On Off button on the router This button turns the WiFi radios in the router on and off If someone disabled the WiFi radios by using the router web interface the WiFi LED also stays off The WiFi LED is lit when the WiFi radios are turned on You cannot log in to the router If you are unable to log in to the router from a computer or m...

Page 166: ...address to 192 168 1 1 Tip If the router is in access point mode or bridge mode and you do not know the IP address that is assigned to it first try to use an IP scanner application to detect the IP address IP scanner applications are available online free of charge If you can detect the IP address you don t need to reset the router to factory default settings If you are attempting to set up your N...

Page 167: ... login the login name and password might be set incorrectly Your ISP might check for your computer s host name Assign the computer host name of your ISP account as the account name on the Internet Setup page If your ISP allows only one Ethernet MAC address to connect to Internet and checks for your computer s MAC address do one of the following Inform your ISP that you bought a new network device ...

Page 168: ...that translates Internet names such as www addresses to numeric IP addresses Typically your ISP provides the addresses of one or two DNS servers for your use If you entered a DNS address during the router s configuration restart your computer Alternatively you can configure your computer manually with a DNS address as explained in the documentation for your computer The router might not be configu...

Page 169: ...he router and select BASIC Wireless Note Be sure to click the Apply button if you change settings If your WiFi device finds your network but the signal strength is weak check these conditions Is your router too far from your computer or too close Place your computer near the router but at least 6 feet 1 8 meters away and see whether the signal strength improves Are objects between the router and y...

Page 170: ...s If your router and computer are connected to a separate Ethernet switch make sure that the link LEDs are lit for the switch ports that are connected to your computer and router Wrong network configuration Verify that the Ethernet card driver software and TCP IP software are both installed and configured on your computer Verify that the IP address for your router and your computer are correct and...

Page 171: ...ss of the remote device Check to see that your cable or DSL modem is connected and functioning If your ISP assigned a host name to your computer enter that host name as the account name on the Internet Setup page Your ISP might be rejecting the Ethernet MAC addresses of all but one of your computers Many broadband ISPs restrict access by allowing traffic only from the MAC address of your broadband...

Page 172: ...13 Supplemental Information This chapter includes technical information about your router The chapter contains the following topics Factory settings Technical specifications 172 ...

Page 173: ... or www routerlogin net User login URL Router login admin User name case sensitive password Login password case sensitive Use default hardware address WAN MAC address Internet connection 1500 WAN MTU size 192 168 1 1 LAN IP Local network LAN 255 255 255 0 Subnet mask Enabled DHCP server 192 168 1 2 to 192 168 1 254 DHCP range Depends on your router s SKU Time zone 192 168 1 2 DHCP starting IP addr...

Page 174: ...struction and network overhead lower actual data throughput rate Technical specifications Table 4 Router specifications Description Feature TCP IP RIP 1 RIP 2 DHCP PPPoE PPTP Dynamic DNS UPnP SMB and L2TP Data and routing protocols North America 100 240V 50 60 Hz input UK Australia 220 240V 50 60 Hz input Europe 200 240V 50 60 Hz input All regions output 19V 3 16 ADC output Power adapter Folded si...

Page 175: ...tes IEEE 802 11ax 2 4GHz 1024 QAM support IEEE 802 11ax 5 0GHz 160MHz 1024 QAM support Data encoding standards Limited by the amount of WiFi network traffic generated by each node typically 50 70 nodes Maximum computers per wireless network WPA2 PSK and WPA WPA2 802 11 security 2 Maximum wireless signal rate derived from IEEE 802 11 specifications Actual data throughput and wireless coverage will ...

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