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NETGEAR Nighthawk R7100LG User Manual Download Page 153

13

Use VPN to Access Your Network

You can use OpenVPN software to remotely access your router using virtual private networking (VPN). This
chapter explains how to set up and use VPN access.

The chapter includes the following sections:

•

Set Up a VPN Connection

 on page 154

•

Specify VPN Service in the Modem Router

 on page 154

•

Install OpenVPN Software

 on page 155

•

Use a VPN Tunnel on Your Windows Computer

 on page 160

•

Use VPN to Access the Modem Router’s USB Device and Media

 on page 162

•

Use a VPN Tunnel to Access Your Internet Service at Home

 on page 164

•

Change VPN Pass-Through Settings

 on page 164

153

Summary of Contents for Nighthawk R7100LG

Page 1: ...Nighthawk AC1900 WiFi LTE Modem Router User Manual Model R7100LG July 2016 202 11616 01 350 E Plumeria Drive San Jose CA 95134 USA ...

Page 2: ...onformity For the current EU Declaration of Conformity visit http kb netgear com app answers detail a_id 11621 Compliance For regulatory compliance information visit http www netgear com about regulatory See the regulatory compliance document before connecting the power supply Trademarks NETGEAR Inc NETGEAR and the NETGEAR Logo are trademarks of NETGEAR Inc Any non_NETGEAR trademarks are used for ...

Page 3: ... NETGEAR genie Apps 24 Chapter 3 Specify Your Internet Settings Use the Internet Setup Wizard 26 Manually Set Up the Internet Connection 26 Specify an Internet Connection Without a Login 27 Specify an Internet Connection That Uses a Login 28 Change the Internet Connection Mode 30 Set Up Failover Mode 31 Specify IPv6 Internet Connections 32 Requirements for Entering IPv6 Addresses 33 Use Auto Confi...

Page 4: ...5 Edit a Reserved IP Address 65 Delete a Reserved IP Address Entry 66 Use the WPS Wizard for WiFi Connections 66 Specify Basic WiFi Settings 67 Change the WiFi Mbps Settings 69 Change the WiFi Password or Security Level 70 Set Up a Guest WiFi Network 71 Control the WiFi Radios 72 Use the WiFi On Off Button 73 Enable or Disable the WiFi Radios 73 Set Up a WiFi Schedule 74 Specify WPS Settings 75 Us...

Page 5: ...104 Use Remote Access 105 Remotely Access Your Router Using the genie App 105 Manage SMS Messages 105 View the SMS Message Inbox 106 Compose a New SMS Message 106 Forward an SMS Message 107 Reply to an SMS Message 107 Delete SMS Messages 108 View Draft SMS Messages 108 Edit and Send Draft SMS Messages 109 View Sent SMS Messages 109 Resend an Unsent SMS Message 110 Chapter 8 Share USB Storage Devic...

Page 6: ...er s iTunes Server With iTunes 132 Set Up the Router s iTunes Server With the Remote App 133 Play Media From a USB Device on TiVo 135 Set Up the Modem Router to Work With TiVo 135 Play Videos on TiVo 136 Play Music or View Photos on TiVo 136 Chapter 11 Share a USB Printer Install the Printer Driver and Cable the Printer 138 Download the ReadySHARE Printer Utility 138 Install the ReadySHARE Printer...

Page 7: ... Block VPN Client Internet Access in the Router 163 Use a VPN Tunnel to Access Your Internet Service at Home 164 Change VPN Pass Through Settings 164 Chapter 14 Troubleshooting Quick Tips 167 Sequence to Restart Your Network 167 Check Ethernet Cable Connections 167 WiFi Settings 167 Network Settings 167 Troubleshoot With the LEDs 167 Standard LED Behavior When the Router Is Powered On 168 Power LE...

Page 8: ...age 9 Rear Panel on page 11 Turn the LEDs On or Off on page 13 Attach the Antennas on page 14 Insert a Micro SIM Card on page 15 Cable Your Modem Router on page 15 Position Your Modem Router on page 16 For more information about the topics covered in this manual visit the support website at support netgear com 8 ...

Page 9: ... three antennas the power adapter and a yellow Ethernet cable Figure 1 Package contents Front View The status LEDs are located on the top of the modem router The USB port is located on the front of the modem router Figure 2 Front view Hardware Setup 9 Nighthawk AC1900 WiFi LTE Modem Router ...

Page 10: ...LED behavior if the modem router is connected to a 4G network Solid blue Signal strength is good or fair Solid green Signal strength is weak Blinking blue or green Data activity is occurring The following is the LED behavior if the modem router is connected to a 3G network Solid amber Signal strength is good or fair Solid red Signal strength is weak Blinking amber or red Data activity is occurring...

Page 11: ...ernet port Blinking The port is sending or receiving traffic Off No device is connected to this Ethernet port Ethernet ports 1 4 Pressing this button for two seconds turns the 2 4 GHz and 5 GHz WiFi radios on and off If this LED is lit the WiFi radios are on If this LED is off the WiFi radios are turned off and you cannot use WiFi to connect to the modem router WiFi On Off button with LED This but...

Page 12: ...bout the factory settings see Factory Settings on page 176 Ethernet ports ports Four Gigabit Ethernet RJ 45 LAN ports to connect the modem router to LAN devices Internet port One Gigabit Ethernet RJ 45 WAN port to connect the modem router to a cable modem USB port One USB 2 0 port to connect a storage device Power On Off button Press the Power On Off button to provide power to the modem router DC ...

Page 13: ...turn the LEDs on or off Push the LED On Off button on the rear panel to the On or Off position The Power LED stays lit even if the LED On Off switch is in the Off position Hardware Setup 13 Nighthawk AC1900 WiFi LTE Modem Router ...

Page 14: ...tennas 1 Align the antennas with the antenna posts on the router 2 Attach the antennas on the threaded antenna posts 3 Position the antennas for the best WiFi performance We recommend that you position the antennas as shown Hardware Setup 14 Nighthawk AC1900 WiFi LTE Modem Router ...

Page 15: ... or DSL modem For more information see Cable Your Modem Router To cable your modem router 1 Unplug your modem s power leaving the modem connected to the wall jack for your Internet service If your modem uses a battery backup remove the battery 2 Plug in and turn on your modem If your modem uses a battery backup put the battery back in 3 Connect your modem to the Internet port of your modem router ...

Page 16: ... points are routers repeaters WiFi range extenders and any other device that emits a WiFi signal for network access Position your modem router according to the following guidelines Place your modem router near the center of the area where your computers and other devices operate and within line of sight to your WiFi devices Make sure that the modem router is within reach of an AC power outlet and ...

Page 17: ... phone Place the modem router away from large metal surfaces large glass surfaces insulated walls and items such as these Solid metal door Aluminum studs Fish tanks Mirrors Brick Concrete Hardware Setup 17 Nighthawk AC1900 WiFi LTE Modem Router ...

Page 18: ...you can connect and how to access the modem router and log in The chapter contains the following sections Connect to the Network on page 19 Types of Logins on page 20 Use a Web Browser to Access the Modem Router on page 20 Automatic Internet Setup on page 21 Automatic Internet Setup With Two Routers on page 22 Access the Modem Router With NETGEAR genie Apps on page 24 18 ...

Page 19: ...em router s WiFi network with Wi Fi Protected Setup WPS or you can find and select the WiFi network To use WPS to connect to the WiFi network 1 Make sure that the router is receiving power its Power LED is lit 2 Check the WPS instructions for your WiFi enabled computer or mobile device 3 Press the WPS button on the router 4 Within two minutes on your WiFi enabled computer or mobile device press it...

Page 20: ... the modem router Router login This logs you in to the modem router interface from a web browser as admin Use a Web Browser to Access the Modem Router When you connect to the network either with WiFi or with an Ethernet cable you can use a web browser to access the router to view or change its settings When you access the modem router the software automatically checks to see if your modem router c...

Page 21: ...service you might need the following information to set up your router The ISP configuration information for your DSL account ISP login name and password Fixed or static IP address setting special deployment by ISP this setting is rare If you cannot locate this information ask your ISP to provide it When your Internet connection is working you no longer need to launch the ISP login program on your...

Page 22: ... to verify that you are using the correct configuration information c Read You Cannot Access the Internet on page 170 If problems persist register your product and contact NETGEAR technical support When the router connects to the Internet you are prompted to download and install the free NETGEAR Desktop genie app and the free ReadySHARE Vault app Automatic Internet Setup With Two Routers You can l...

Page 23: ...n Help Me Choose If you select this radio button the NETGEAR installation assistant asks you a few questions to determine if you should set the router in router mode or access point mode We recommend that you select the Help Me Choose radio button Let Me Choose If you select this radio button you must select the Router Mode radio button or the Access Point Mode radio button You can change the mode...

Page 24: ...lowing Automatically repair common WiFi network problems Easily manage router features like Live Parental Controls guest access Internet traffic meter speed test and more To use the genie app to access the modem router 1 Visit the NETGEAR genie web page at www NETGEAR com genie 2 Follow the onscreen instructions to download and install the app on your smartphone tablet or computer 3 Launch the gen...

Page 25: ...cess the modem router with a web browser You can also customize or specify your Internet settings This chapter contains the following sections Use the Internet Setup Wizard on page 26 Manually Set Up the Internet Connection on page 26 Change the Internet Connection Mode on page 30 Set Up Failover Mode on page 31 Specify IPv6 Internet Connections on page 32 Change the MTU Size on page 45 25 ...

Page 26: ...net connection using a mobile WAN connection select the Yes Mobile wan radio button 6 If you want to set up your Internet connection using an Ethernet WAN connection select the Yes Ethernet wan radion button 7 If you want to set up your Internet connection manually select the No radio button You are taken to the Internet Setup page see Manually Set Up the Internet Connection on page 26 8 Click the...

Page 27: ...radio button selected 6 If your Internet connection requires an account name or host name type it in the Account Name If Required field 7 If your Internet connection requires a domain name type it in the Domain Name If Required field For the other sections on this page the default settings usually work but you can change them 8 Select an Internet IP Address radio button Get Dynamically from ISP Yo...

Page 28: ...ows Use This MAC Address Enter the MAC address that you want to use 11 Click the Apply button Your settings are saved 12 Click the Test button to test your Internet connection If the NETGEAR website does not display within one minute see You Cannot Access the Internet on page 170 Specify an Internet Connection That Uses a Login To view or change the basic Internet setup 1 Launch a web browser from...

Page 29: ...ter keeps the Internet connection active when no one on the network is using the Internet connection A value of 0 zero means never log out 12 Select an Internet IP Address radio button Get Dynamically from ISP Your ISP uses DHCP to assign your IP address Your ISP automatically assigns these addresses Use Static IP Address Enter the IP address IP subnet mask and the gateway IP address that your ISP...

Page 30: ...he modem router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup Broadband Settings The Broadband Settings page displays 5 Select one of the following options from the Internet Connection Mode menu Use WAN Ethernet with mobile as back up in case of failure The modem rout...

Page 31: ...dem router 2 Test your modem router to see if it can connect to the Internet using a WAN Ethernet connection only a Launch a web browser from a computer or mobile device that is connected to the network b Enter http www routerlogin net A login window opens c Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sen...

Page 32: ...ANCED Setup Broadband Settings The Broadband Settings page displays c In the Internet Connection Mode menu select Use WAN Ethernet with mobile as back up in case of failure The modem router will connect to the Internet using the WAN Ethernet connection If the WAN Ethernet connection fails the modem router will connect to the Internet using the mobile broadband connection d Optional Enter a new pin...

Page 33: ...IPv6 Internet Connection on page 35 Use Auto Config for an IPv6 Internet Connection on page 34 Set Up an IPv6 6rd Internet Connection on page 36 Set Up an IPv6 6to4 Tunnel Internet Connection on page 38 Set Up an IPv6 Pass Through Internet Connection on page 39 Set Up an IPv6 Fixed Internet Connection on page 40 Set Up an IPv6 DHCP Internet Connection on page 42 Set Up an IPv6 PPPoE Internet Conne...

Page 34: ...eld shows the IPv6 address that is acquired for the modem router s WAN or Internet interface The number after the slash is the length of the prefix which is also indicated by the underline _ under the IPv6 address If no address is acquired the field displays Not Available Router s IPv6 Address on LAN This field shows the IPv6 address that is acquired for the modem router s LAN interface The number...

Page 35: ... 9 Optional Select the Use This Interface ID check box and specify the interface ID to be used for the IPv6 address of the modem router s LAN interface If you do not specify an ID here the modem router generates one automatically from its MAC address 10 Click the Apply button Your settings are saved Use Auto Detect for an IPv6 Internet Connection To set up an IPv6 Internet connection through autod...

Page 36: ...t function Auto Config This is the default setting This setting specifies how the modem router assigns IPv6 addresses to the devices on your home network the LAN 7 Optional Select the Use This Interface ID check box and specify the interface ID to be used for the IPv6 address of the modem router s LAN interface If you do not specify an ID here the modem router generates one automatically from its ...

Page 37: ...is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup IPv6 The Basic Settings page displays 5 From the Internet Connection Type menu select 6rd Tunnel The page adjusts The modem router automactially detects the information in the following sections 6rd IPv6 Rapid Development Configuration The modem rout...

Page 38: ...dresses to the devices on your home network the LAN 8 Optional Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the modem router s LAN interface If you do not specify an ID here the modem router generates one automatically from its MAC address 9 Click the Apply button Your settings are saved Set Up an IPv6 6to4 Tunnel Internet...

Page 39: ...n IP Address Assignment radio button Use DHCP Server This method passes more information to LAN devices but some IPv6 systems might not support the DHCPv6 client function Auto Config This is the default setting This setting specifies how the modem router assigns IPv6 addresses to the devices on your home network the LAN 8 Optional Select the Use This Interface ID check box and specify the interfac...

Page 40: ...ype menu select Pass Through The page adjusts but no additional fields display 6 Click the Apply button Your settings are saved Set Up an IPv6 Fixed Internet Connection To set up a fixed IPv6 Internet connection 1 Launch a web browser from a WiFi enabled computer or mobile device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the modem router user na...

Page 41: ...gured for the IPv4 Internet connection on the Internet Setup page See Manually Set Up the Internet Connection on page 26 Note 7 Select an IP Address Assignment radio button Use DHCP Server This method passes more information to LAN devices but some IPv6 systems might not support the DHCPv6 client function Auto Config This is the default setting This setting specifies how the modem router assigns I...

Page 42: ...ld shows the IPv6 address that is acquired for the modem router s WAN or Internet interface The number after the slash is the length of the prefix which is also indicated by the underline _ under the IPv6 address If no address is acquired the field displays Not Available Router s IPv6 Address on LAN This field shows the IPv6 address that is acquired for the modem router s LAN interface The number ...

Page 43: ...work the LAN 9 Optional Select the Use This Interface ID check box and specify the interface ID to be used for the IPv6 address of the modem router s LAN interface If you do not specify an ID here the modem router generates one automatically from its MAC address 10 Click the Apply button Your settings are saved Set Up an IPv6 PPPoE Internet Connection To set up a PPPoE IPv6 Internet connection 1 L...

Page 44: ...for the ISP connection This is usually the name that you use in your email address For example if your main mail account is JerAB ISP com you would type JerAB in this field Some ISPs like Mindspring Earthlink and T DSL require that you use your full email address when you log in If your ISP requires your full email address type it in this field 7 In the Password field enter the password for the IS...

Page 45: ...est MTU The best MTU setting for NETGEAR equipment is often the default value In some situations changing the value fixes one problem but causes another Leave the MTU unchanged unless one of these situations occurs You experience problems connecting to your ISP or other Internet service and the technical support of either the ISP or NETGEAR recommends changing the MTU setting These web based appli...

Page 46: ...m goes away The following table describes common MTU sizes and applications Table 2 Common MTU sizes Application MTU The largest Ethernet packet size This setting is typical for connections that do not use PPPoE or VPN and is the default value for NETGEAR modem routers adapters and switches 1500 Used in PPPoE environments 1492 Maximum size to use for pinging Larger packets are fragmented 1472 Used...

Page 47: ...hapter includes the following sections Set Up Parental Controls on page 48 Allow or Block Access to Your Network on page 49 Use Keywords to Block Internet Sites on page 50 Manage Network Access Control Lists on page 53 Schedule When to Block Internet Sites and Services on page 54 Set Up Security Event Email Notifications on page 55 Set Up IP MAC Binding on page 57 47 ...

Page 48: ... the onscreen instructions to download and install the genie app 7 Open the genie app and select Parental Controls After installation Parental Controls automatically starts 8 Click the Next button read the note and click the Next button again Because Parental Controls uses free OpenDNS accounts you are prompted to log in or create a free account 9 Select a radio button as follows If you already ow...

Page 49: ...list 6 Select an access rule Allow all new devices to connect With this setting if you add a new device it can access your network You don t need to enter its MAC address on this page We recommend that you leave this radio button selected Block all new devices from connecting With this setting if you add a new device before it can access your network you must enter its MAC address for an Ethernet ...

Page 50: ... to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Security Block Sites 5 Select a keyword blocking option Per Schedule Turn on keyword blocking according to a schedule that you set See Sche...

Page 51: ...vices 1 Launch a web browser from a WiFi enabled computer or mobile device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Security Block Services 5 Specify when to block...

Page 52: ... application ask user groups or newsgroups or search on the Internet 9 Select a filtering option Only This IP Address Block services for a single computer IP Address Range Block services for a range of computers with consecutive IP addresses on your network All lP Addresses Block services for all computers on your network 10 Click the Add button Your settings are saved Delete Keywords From the Blo...

Page 53: ...computer or mobile device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Security Block Sites The Block Sites page displays 5 Scroll down and select the Allow trusted IP...

Page 54: ... effect Schedule When to Block Internet Sites and Services When you schedule blocking the same schedule is used to block sites and to block services For information about how to specify what you want the router to block see Use Keywords to Block Internet Sites on page 50 and Block Services From the Internet on page 51 To schedule blocking 1 Launch a web browser from a WiFi enabled computer or mobi...

Page 55: ...ylight savings time check box 8 Click the Apply button Your settings are saved Set Up Security Event Email Notifications The router can email you its logs of modem router activity The log records router activity and security events such as attempts to access blocked sites or services To set up email notifications 1 Launch a web browser from a WiFi enabled computer or mobile device that is connecte...

Page 56: ...umber in the field 8 In the Send to This E mail Address field type the email address to which logs and alerts are to be sent This email address is also used for the From address If this field is blank log and alert messages are not sent 9 If your outgoing email server requires authentication select the My Mail Server requires authentication check box and do the following a In the User Name field t...

Page 57: ...ed computer or mobile device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Security ARP Protection IPMAC Binding The ARP Protection IPMAC Binding page displays By defau...

Page 58: ...P Settings on page 61 Specify the IP Addresses That the Modem Router Assigns on page 63 Disable the DHCP Server Feature in the Modem Router on page 64 Manage Reserved LAN IP Addresses on page 65 Use the WPS Wizard for WiFi Connections on page 66 Specify Basic WiFi Settings on page 67 Change the WiFi Mbps Settings on page 69 Change the WiFi Password or Security Level on page 70 Set Up a Guest WiFi ...

Page 59: ...circumstances Default DMZ Server This feature is sometimes helpful when you are playing online games or videoconferencing but it makes the firewall security less effective See Set Up a Default DMZ Server on page 60 Respond to Ping on Internet Port This feature allows your modem router to be discovered Use this feature only as a diagnostic tool or for a specific reason Disable IGMP Proxying IGMP pr...

Page 60: ...ed to exploits from the Internet If compromised the DMZ server computer can be used to attack other computers on your network The modem router usually detects and discards incoming traffic from the Internet that is not a response to one of your local computers or a service that you configured on the Port Forwarding Port Triggering page Instead of discarding this traffic you can specify that the ro...

Page 61: ...figured to use private IP addresses on the LAN side and to act as a DHCP server The modem router s default LAN IP configuration is as follows LAN IP address 192 168 1 1 Subnet mask 255 255 255 0 These addresses are part of the designated private address range for use in private networks and are suitable for most applications If your network requires a different IP addressing scheme you can change ...

Page 62: ...outers a Select the RIP direction Both The router broadcasts its routing table periodically and incorporates information that it receives Out Only The router broadcasts its routing table periodically In Only The router incorporates the RIP information that it receives b Select the RIP version Disabled This is the default setting RIP 1 This format is universally supported It is adequate for most ne...

Page 63: ...cheme define a range between 192 168 1 2 and 192 168 1 254 although you can save part of the range for devices with fixed addresses To specify the pool of IP addresses that the modem router assigns 1 Launch a web browser from a computer or mobile device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the modem router user name and password The user nam...

Page 64: ...nected to the LAN The assigned default gateway address is the LAN address of the modem router You can use another device on your network as the DHCP server or specify the network settings of all your computers To disable the DHCP server feature in the modem router 1 Launch a web browser from a computer or mobile device that is connected to the network 2 Type http www routerlogin net A login window...

Page 65: ...servation section click the Add button 6 In the IP Address field type the IP address to assign to the computer or server Choose an IP address from the modem router s LAN subnet such as 192 168 1 x 7 Type the MAC address of the computer or server If the computer is already on your network you can copy its MAC address from the Attached Devices page and paste it here Tip 8 Click the Apply button The ...

Page 66: ...Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup LAN Setup The LAN Setup page displays 5 Select the radio button next to the reserved address 6 Click the Delete button The address is removed Use the WPS Wizard for WiFi Connections The WPS Wizard he...

Page 67: ... the factory You can find the preset SSID and password on the label on the router The preset SSID and password are uniquely generated for every device to protect and maximize your WiFi security Note We recommend that you do not change your preset security settings If you change your preset security settings make a note of the new settings and store it in a safe place where you can easily find it I...

Page 68: ...t is case sensitive The default SSID is randomly generated and is on the label on the touer If you change the name make sure to write down the new name and keep it in a safe place 8 To change the WiFi channel select a number from the Channel menu In some regions not all channels are available Do not change the channel unless you experience interference shown by lost connections or slow data transf...

Page 69: ...lection in your computer or mobile device to match the current settings for your network Change the WiFi Mbps Settings The data rate for high speed transmissions is commonly identified as megabits per second Mbps By default the router is set to operate with up to 600 Mbps in the 2 4 GHz WiFi band and up to 1 733 Mbps in the 5 GHz WiFi band You can select slower settings To change the WiFi Mbps set...

Page 70: ...settings are Up to 600 Mbps and Up to 289 Mbps 7 Click the Apply button Your settings are saved Change the WiFi Password or Security Level Your router comes with preset WPA2 or WPA security The password that you enter to connect to your network is unique to your router and is on the label on the router We recommend that you use the preset security but you can change the settings Do not disable sec...

Page 71: ... it in a secure place for future reference 8 Click the Apply button Your settings are saved Set Up a Guest WiFi Network Guest networks allow visitors at your home to use the Internet without using your WiFi security key You can add a guest network for the 2 4 GHz WiFi band and the 5 0 GHz WiFi band To set up a guest network 1 Launch a web browser from a computer or mobile device that is connected ...

Page 72: ...e The guest network name is case sensitive and can be up to 32 characters You then manually configure the WiFi enabled devices in your network to use the guest network name in addition to the main SSID 8 For the WiFi channel and mode leave the default settings selected 9 Select a security option The WPA2 options use the newest standard for the strongest security WPA2 is the default setting 10 Clic...

Page 73: ...nds If you turned off the WiFi radios the WiFi On Off LED and the WPS LED turn off If you turned on the WiFi radios the WiFi On Off LED and the WPS LED light Enable or Disable the WiFi Radios If you used the WiFi On Off button to turn off the WiFi radios you can t log in to the modem router to turn them back on You must press the WiFi On Off button again for two seconds to turn the WiFi radios bac...

Page 74: ... on the WiFi radios the WiFi On Off LED and the WPS LED light Set Up a WiFi Schedule You can turn off the WiFi signal from your modem router at times when you do not need a WiFi connection For example you might turn it off for the weekend if you leave town To set up the WiFi schedule 1 Launch a web browser from a computer or mobile device that is connected to the network 2 Enter http www routerlog...

Page 75: ...tup WPS lets you join the WiFi network without typing the WiFi password To specify WPS settings 1 Launch a web browser from a computer or mobile device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Ho...

Page 76: ... to a LAN port in the other router 2 Launch a web browser from a computer or WiFi device that is connected to the network 3 Type http www routerlogin net A login window opens 4 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 5 Select ADVANCED Advanced Setup Wireless AP The Wir...

Page 77: ...the modem router s Ethernet LAN port or WiFi network include an IPTV device your ISP might require you to set up a bridge for a port group for the modem router s Internet interface A bridge with a port group prevents packets that are sent between the IPTV device and the modem router s Internet port from being processed through the modem router s network address translation NAT service To configure...

Page 78: ...P might require you to set up a bridge for a VLAN tag group for the modem router s Internet interface If you are subscribed to IPTV service the modem router might require VLAN tags to distinguish between the Internet traffic and the IPTV traffic A bridge with a VLAN tag group prevents packets that are sent between the IPTV device and the modem router s Internet port from being processed through th...

Page 79: ...elect the By VLAN tag group radio button 7 Click the Add button The Add VLAN Rule page displays 8 Specify the settings as described in the following table Description Field Enter a name for the VLAN tag group The name can be up to 10 characters Name Enter a value from 1 to 4094 VLAN ID Network Settings 79 Nighthawk AC1900 WiFi LTE Modem Router ...

Page 80: ...rvice and your IPTV service requires an intranet address Some IPTV ports cannot work behind NAT because the IPTV port requires an IP address within the Internet service provider s network intranet address You can set up a bridge connection from the WAN to one of the LAN ports When IPTV is connected through WiFi the home router also must support the bridging of the WAN port to the WiFi network name...

Page 81: ...the modem router to which the device is connected If your device is connected to your modem router s WiFi network select the Wireless check box that corresponds to the modem router s WiFi network to which the device is connected You must select at least one Wired Ports or Wireless check box You can select more than one check box Note 8 Click the Apply button Your settings are saved Network Setting...

Page 82: ...o streaming and VoIP communication By default the router uses Wi Fi Multimedia Quality of Service WMM QoS This chapter contains the following sections Use Dynamic QoS to Optimize Internet Traffic Management on page 83 Improve Network Connections With Universal Plug and Play on page 85 Wi Fi Multimedia Quality of Service on page 86 82 ...

Page 83: ...net traffic by prioritizing competing demands Enable Dynamic QoS Because not everyone uses Dynamic QoS it is disabled by default To enable Dynamic QoS 1 Launch a web browser from a computer or mobile device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the modem router user name and password The user name is admin The default password is password Th...

Page 84: ...atabase You can turn off this feature and manually update the database To enable or disable the automatic Dynamic QoS database update 1 Launch a web browser from a computer or mobile device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the modem router user name and password The user name is admin The default password is password The user name and p...

Page 85: ... UPnP helps devices such as Internet appliances and computers access the network and connect to other devices as needed UPnP devices can automatically discover the services from other registered UPnP devices on the network If you use applications such as multiplayer gaming peer to peer connections or real time communications such as instant messaging or remote assistance a feature in Windows XP en...

Page 86: ...device that is accessing the router and which ports internal and external that device opened The UPnP Portmap Table also displays what type of port is open and whether that port is still active for each IP address To refresh the information in the UPnP Portmap Table click the Refresh button Wi Fi Multimedia Quality of Service Wi Fi Multimedia Quality of Service WMM QoS prioritizes WiFi voice and v...

Page 87: ...i multimedia settings 2 4 GHz b g n check box 7 Clear the Enable WMM Wi Fi multimedia settings 5 GHz a n ac check box 8 Click the Apply button Your settings are saved Optimize Performance 87 Nighthawk AC1900 WiFi LTE Modem Router ...

Page 88: ...91 Configure the APN Settings on page 92 Set the SIM PIN Code on page 93 Display Internet Port Statistics on page 94 Check the Internet Connection Status on page 95 Check the Mobile Broadband Connection Status on page 96 View the Mobile Broadband Settings on page 98 View and Manage Logs of Router Activity on page 98 View Devices Currently on the Network on page 99 Monitor Internet Traffic on page ...

Page 89: ...itive The BASIC Home page displays 4 Select ADVANCED Administration Router Update The Router Update page displays 5 Click the Check button The modem router finds new firmware information if any is available and displays a message asking if you want to download and install it 6 Click the Yes button The modem router locates and downloads the firmware and begins the update WARNING To avoid the risk o...

Page 90: ...ype the new password twice 6 To be able to recover the password select the Enable Password Recovery check box We recommend that you enable password recovery 7 Click the Apply button Your settings are saved Set Up Password Recovery We recommend that you enable password recovery if you change the password for the router user name admin Then you can recover the password if it is forgotten This recove...

Page 91: ...em router The serial number is on the label on the router 4 Enter the serial number of the modem router 5 Click the Continue button A window opens requesting the answers to your security questions 6 Enter the saved answers to your security questions 7 Click the Continue button A window opens and displays your recovered password 8 Click the Login again button A login window opens 9 With your recove...

Page 92: ...r does not detect your mobile broadband s service provider s network log in to the modem router and check the APN details Contact your mobile broadband s service provider for the correct APN details To view or change the mobile broadband settings 1 Launch a web browser from a computer or mobile device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the...

Page 93: ...able the SIM PIN code if you install the SIM in another device and turn the device on the device prompts you to enter the code Your mobile operator provides you with a unique SIM PIN to make sure that only you or people you trust can use your SIM Enable or Disable SIM PIN Code To enable or disable the SIM PIN code 1 Launch a web browser from a computer or mobile device that is connected to the net...

Page 94: ... 5 In the Curent PIN Code field enter the current PIN code 6 In the New PIN Code field enter the new PIN code 7 In the Confirm new PIN code field enter the new PIN code again 8 Click the Apply button Your settings are saved Display Internet Port Statistics To display Internet port statistics 1 Launch a web browser from a computer or mobile device that is connected to the network 2 Enter http www r...

Page 95: ...th used on the WAN and LAN ports Up Time The time elapsed since this port acquired the link Poll Interval The interval at which the statistics are updated on this page 6 To change the polling frequency enter a time in seconds in the Poll Interval field and click the Set Interval button To stop the polling entirely click the Stop button Check the Internet Connection Status If the modem router is co...

Page 96: ... connected to the modem router DNS Server The IP address of the Domain Name Service server that provides translation of network names to IP addresses Lease Obtained The date and time when the lease was obtained Lease Expires The date and time that the lease expires 6 To return the status of all items to 0 click the Release button 7 To refresh the screen click the Renew button 8 To exit the screen ...

Page 97: ...ion Network mode The current network that the modem router is connected to Band The current radio interference LAC The local area code Cell ID The ID of the cell tower the modem router is connected to SIM Status The status of your SIM IMEI The International Mobile Equipment Identity IMSI The International Mobile Subscriber Identity System Uptime The amount of time since the modem router booted Roa...

Page 98: ...sword The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select the ADVANCED Setup Mobile Broadband Settings The Mobile Broadband Settings page displays View and Manage Logs of Router Activity The log is a detailed record of the websites you accessed or attempted to access and other router actions Up to 256 entries a...

Page 99: ...boxes in the Include in Log section 6 To refresh the log screen click the Refresh button 7 To clear the log entries click the Clear Log button 8 To email the log immediately click the Send Log button 9 Click the Apply button Your settings are saved View Devices Currently on the Network You can view all computers or devices that are currently connected to your network To view devices on the network...

Page 100: ...or each device does not change 5 To update this page click the Refresh button Monitor Internet Traffic Traffic metering allows you to monitor the volume of Internet traffic that passes through the modem router Internet port You can set limits for traffic volume To monitor Internet traffic 1 Launch a web browser from a computer or mobile device that is connected to the network 2 Enter http www rout...

Page 101: ...ied to both incoming and outgoing traffic Select the Connection time control radio button and enter the allowed hours in the Monthly limit field 7 If your ISP charges for extra data volume when you make a new connection enter the extra data volume in MB in the Round up data volume for each connection by field 8 In the Traffic Counter section set the traffic counter to begin at a specific time and ...

Page 102: ...in the modem router in a configuration file You can back up save this file to your computer restore it or reset it to the factory default settings Back Up Settings To back up the modem router s configuration settings 1 Launch a web browser from a computer or mobile device that is connected to the network 2 Enter http www routerlogin net in the address field A login window opens 3 Enter the modem r...

Page 103: ...on The factory default settings are restored The user name is admin the password is password and the LAN IP address is 192 168 1 1 DHCP is enabled Restore Configuration Settings To restore configuration settings that you backed up 1 Launch a web browser from a computer or mobile device that is connected to the network 2 Enter http www routerlogin net in the address field A login window opens 3 Ent...

Page 104: ...emote management 1 Launch a web browser from a computer or mobile device that is connected to the network 2 Enter http www routerlogin net in the address field A login window opens 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Remote ...

Page 105: ... example if your external address is 134 177 0 123 and you use port number 8080 enter http 134 177 0 123 8080 in your browser Remotely Access Your Router Using the genie App You can use the genie app to remotely access your router and change its settings Before you can use remote access with the genie app you must update your router s firmware and download the latest genie app for your computer or...

Page 106: ...er from a computer or mobile device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup SMS Message Your inbox displays 5 Click the New button The page ad...

Page 107: ...r the receipient of the SMS message 9 In the Message field enter your message 10 To erase any information you entered in the Message field click the Clear button 11 To forward you message click the Send button Your message is sent Reply to an SMS Message To reply to an SMS message in your inbox 1 Launch a web browser from a computer or mobile device that is connected to the network 2 Type http www...

Page 108: ... Your inbox displays 5 Select Inbox Outbox or Draft from the menu Inbox is automatically selected 6 To delete the SMS message select it and click the Delete button The selected SMS message is deleted 7 To delete all messages in your inbox or outbox click the Delete All button All SMS messages are deleted View Draft SMS Messages Draft SMS messages are saved in the draft folder To view draft SMS mes...

Page 109: ...From the menu select Draft The draft SMS messages that you saved display 6 Select the draft SMS message that you want to edit The page adjusts 7 Edit the SMS message 8 Click the Send button Your SMS message is sent View Sent SMS Messages To view the SMS messages that you sent 1 Launch a web browser from a computer or mobile device that is connected to the network 2 Type http www routerlogin net A ...

Page 110: ... opens 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup SMS Message Your inbox displays 5 From the menu select Outbox 6 Select the message that you want to resend and click the Resend button Your message is sent Manage Your Network 110 N...

Page 111: ...vice Requirements on page 112 Connect a USB Storage Device to the Modem Router on page 112 Access a Storage Device Connected to the Router From a Windows Computer on page 113 Map a USB Device to a Windows Network Drive on page 113 Access a Storage Device That Is Connected to the Router From a Mac on page 114 Back Up Windows Computers With ReadySHARE Vault on page 114 Back Up Mac Computers With Tim...

Page 112: ...h USB storage devices do not work with the modem router The modem router supports the following file system types for full read write access FAT16 FAT32 NTFS NTFS with compression format enabled Ext2 Ext3 Ext4 HFS HFS Connect a USB Storage Device to the Modem Router ReadySHARE lets you access and share USB and eSATA storage devices that are connected to the appropriate modem router port If your US...

Page 113: ... router s port it might take up to two minutes before it is ready for sharing By default the USb storage device is available to all computers on your local area network LAN 2 Select Start Run 3 Enter readyshare in the dialog box 4 Click the OK button A window automatically opens and displays the files and folders on the USB storage device Map a USB Device to a Windows Network Drive To map the USB ...

Page 114: ...ight take up to two minutes before it is ready for sharing By default the device is available to all computers on your local area network LAN 2 On a Mac that is connected to the network select Go Connect to Server 3 In the Server Address field enter smb readyshare 4 When prompted select the Guest radio button If you set up access control on the modem router and you allowed your Mac to access the n...

Page 115: ...d storage device from your Mac with a wired or WiFi connection to your modem router Set Up a USB Hard Drive on a Mac We recommend that you use a new USB HDD or format your old USB HDD to do the Time Machine backup for the first time Use a blank partition to prevent some issues during backup using Time Machine The modem router supports GUID or MBR partitions To format your USB hard disk drive and s...

Page 116: ...s window select Security Privacy The Security Privacy page displays b Click the Advanced button at the bottom of the page If the Advanced button is grayed out click the lock icon so that you can change the settings c Clear the Log out after minutes of inactivity check box d Click the OK button Your settings are saved Use Time Machine to Back Up Onto a USB Hard Disk You can use Time Machine to back...

Page 117: ...ect Backup Disk button and select your USB HDD from the list 11 Click the Use Disk button If you do not see the USB partition that you want in the Time Machine disk list go to Mac Finder and click that USB partition It displays in the Time Machine list Note 12 When prompted select the Registered User radio button 13 Enter admin for the name and password for the password and click the Connect butto...

Page 118: ...ge displays 5 Scroll down to the Available Networks Folder section and adjust the following settings Share Name If only one USB device is connected the default share name is USB_Storage You can click the name or you can type it in the address field of your web browser If Not Shared is shown the default share was deleted and no other share for the root folder exists Click the link to change this se...

Page 119: ...wser might be blocking pop ups If it is change the browser settings to allow pop ups 7 Complete the fields The user name account name for All no password is guest The password for admin is the same one that is used to log in to the modem router By default it is password 8 Click the Apply button The folder is added on the USB storage device Edit a Network Folder on a USB Storage Device You can edit...

Page 120: ...y 1 Launch a web browser from a computer or mobile device that is connected to the network 2 Enterhttp www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED USB Functions ReadySHARE Storage The USB Storage Advanced Setting...

Page 121: ... the following sections Set Up and Manage Dynamic DNS on page 122 Set Up FTP Access Through the Internet on page 122 Your Personal FTP Server on page 123 Access USB Storage Devices Through the Internet on page 127 Remotely Access a USB Device Using ReadyCLOUD on page 127 For information about how to connect the device and specify its settings see SHARE USB STORAGE DEVICES ATTACHED TO THE ROUTER RE...

Page 122: ...Dynamic DNS service does not work because private addresses are not routed on the Internet Set Up FTP Access Through the Internet To set up FTP access 1 Launch a web browser from a computer or moblile device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the modem router user name and password The user name is admin The default password is password T...

Page 123: ...word might not be secure You can use DDNS with a VPN tunnel for a secure connection Note Set Up Your Personal FTP Server To set up your personal account and use FTP 1 Get your NETGEAR Dynamic DNS domain name For more information see Your Personal FTP Server on page 123 2 Make sure that your Internet connection is working Your router must use a direct Internet connection It cannot connect to a diff...

Page 124: ...ynamic DNS and register for a free NETGEAR account 1 Launch a web browser from a computer or mobile device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced ...

Page 125: ... DNS if you already created an account 1 Launch a web browser from a computer or mobile device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Dynami...

Page 126: ...gs You can change the settings for your Dynamic DNS account To change your settings 1 Launch a web browser from a computer or mobile device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page dis...

Page 127: ...ter Remotely Access a USB Device Using ReadyCLOUD NETGEAR ReadyCLOUD for modem routers lets you remotely access files stored on a USB storage device that is connected to the modem router Before you can use ReadyCLOUD you must create a ReadyCLOUD account and register your modem router A ReadyCLOUD app is also available for Windows computers Android mobile devices and iOS mobile devices For more inf...

Page 128: ...en you connect the USB storage device to the modem router When you connect the USB storage device to the modem router s USB port it might take up to two minutes before it is ready for sharing By default the USB storage device is available to all computers on your local area network LAN 3 Launch a web browser from a computer or mobile device that is connected to the network 4 Enter http www routerl...

Page 129: ...uter automatically changes the connection mode to Always On This change is required for ReadyCLOUD to remotely access the USB storage device Note 9 After registration visit readycloud netgear com 10 Click the Sign In link enter your ReadyCLOUD user name and password and click the Sign In button The ReadyCLOUD page displays the modem router that you registered and the contents of the USB storage de...

Page 130: ...erver You can set up the router to play music from iTunes Server and media from TiVo This chapter contains the following sections Specify ReadyDLNA Media Server Settings on page 131 Play Music From a Storage Device With iTunes Server on page 131 Play Media From a USB Device on TiVo on page 135 130 ...

Page 131: ...ns ReadySHARE Storage The USB Storage Advanced Settings page displays 5 Click the Media Server tab 6 Specify the settings Enable DLNA Media Server Select this check box to enable this device to act as a media server Enable TiVo support Select this check box if you want to play ReadyNAS media on your TiVo device See Play Media From a USB Device on TiVo on page 135 Media Server Device Name Specify t...

Page 132: ...age device uses a power supply connect it You must use the power supply when you connect the USB storage device to the modem router When you connect the USB storage device to the modem router s USB port it might take up to two minutes before it is ready for sharing By default the USB storage device is available to all computers on your local area network LAN 3 Launch a web browser from a computer ...

Page 133: ...iTunes Server With the Remote App You can play music from a USB device that is connected to your modem router on your iPhone or iPad using the Apple Remote app To set up the modem router s iTunes server to play music on your iPhone or iPad 1 Connect a USB storage device to a USB port on your modem router 2 If your USB storage device uses a power supply connect it You must use the power supply when...

Page 134: ...n window opens c Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays d Select ADVANCED USB Functions ReadySHARE Storage The USB Storage Advanced Settings page displays e Click the Media Server tab The Media Server Settings page displays f Select the Enable iTunes Server Musi...

Page 135: ...an use the TiVo Series 2 and later Home Media Option to play photos and music on your Windows or Mac computer in your TiVo user interface Set Up the Modem Router to Work With TiVo To set up the modem router to work with TiVo 1 Launch a web browser from a computer or mobile device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the modem router user na...

Page 136: ...e bottom of the list and select the modem router model Play Music or View Photos on TiVo To play music or view photos 1 On the TiVo select TiVo Central Music Photos Showcases 2 Select an item to play or watch Use the Modem Router as a Media Server 136 Nighthawk AC1900 WiFi LTE Modem Router ...

Page 137: ...ySHARE Printer User Manual which is available at http downloadcenter netgear com This chapter contains the following sections Install the Printer Driver and Cable the Printer on page 138 Download the ReadySHARE Printer Utility on page 138 Install the ReadySHARE Printer Utility on page 139 Print Using the NETGEAR USB Control Center on page 140 View or Change the Status of a Printer on page 141 Use ...

Page 138: ...connect the USB printer to a modem router USB port Download the ReadySHARE Printer Utility The utility works on Windows and Mac computers To download the utility 1 Visit NETGEAR com readyshare 2 Click the PRINT Learn how you can print wirelessly from many devices link 3 Click one of the following links to download the ReadySHARE Printer utility setup file Download PC installer and get started This...

Page 139: ...ty setup file that you downloaded 3 Follow the wizard instructions to install the NETGEAR USB Control Center 4 Select a language from the menu and click the OK button The USB printer connected to the router displays in the NETGEAR USB Control Center window Some firewall software such as Comodo blocks the NETGEAR USB Control Center from accessing the USB printer If you do not see the USB printer di...

Page 140: ...er Now only the computer that you are using can use this printer 3 Use the print feature in your application to print your document The NETGEAR USB Control Center automatically connects your computer to the USB printer and prints the document If another computer is already connected to the printer your print job goes into a queue to wait to be printed 4 If your document does not print use the NETG...

Page 141: ...lays that another user wants to connect to the printer b On the other user s computer click the Accept button The printer is released from the connection and the status changes to Available 3 To print from your computer when the status shows Waiting to Connect do the following a Click the Connect button The printer status changes to Manually connected by Mycomputer Now only your computer can use t...

Page 142: ...p 1 Click the NETGEAR USB Control Center icon The NETGEAR USB Control Center page displays 2 Select Tools Configuration The Control Center Configuration page displays 3 Clear the Automatically execute when logging on Windows check box 4 Click the OK button Your settings are saved Change the Language for the NETGEAR USB Control Center To change the language 1 Click the NETGEAR USB Control Center ic...

Page 143: ...the Timeout field type the number of minutes The time out is the number of minutes that a computer holds its connection to the printer when the connection isn t being used 4 Click the OK button Your settings are saved Share a USB Printer 143 Nighthawk AC1900 WiFi LTE Modem Router ...

Page 144: ...use port forwarding and port triggering to set up rules for Internet traffic You need networking knowledge to set up these features This chapter includes the following sections Port Forwarding to a Local Server on page 145 Port Triggering on page 149 144 ...

Page 145: ...our network that will provide the service You can usually find this information by contacting the publisher of the application or user groups or news groups The server computer must always use the same IP address 3 Assign the server computer a reserved IP address See Manage Reserved LAN IP Addresses on page 65 4 Launch a web browser from a computer or mobile device that is connected to the network...

Page 146: ...is connected to the network 3 Enter http www routerlogin net A login window opens 4 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 5 Select ADVANCED Advanced Setup Port Forwarding Port Triggering The Port Forwarding Port Triggering page displays 6 Leave the Port Forward...

Page 147: ...network 2 Enter http www routerlogin net A login window opens 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Port Forwarding Port Triggering The Port Forwarding Port Triggering page displays 5 Leave the Port Forwarding radio button sel...

Page 148: ... web server at 192 168 1 33 HTTP port 80 is the standard protocol for web servers 3 Optional Register a host name with a Dynamic DNS service and specify that name on the Dynamic DNS page of the router Dynamic DNS makes it much easier to access a server from the Internet because you can type the name in the Internet browser Otherwise you must know the IP address that the ISP assigned which typicall...

Page 149: ...nation Port forwarding creates a static mapping of a port number or range of ports to a single local computer Port triggering can dynamically open ports to any computer when needed and close the ports when they are no longer needed If you use applications such as multiplayer gaming peer to peer connections real time communications such as instant messaging or remote assistance a feature in Windows...

Page 150: ...er of the outbound traffic port that will open the inbound ports 11 In the ConnectionType Starting Port and Ending Port fields enter the inbound connection information 12 Click the Apply button The service is now in the Portmap Table You must enable port triggering before the router uses port triggering See Enable Port Triggering on page 150 Enable Port Triggering To enable port triggering 1 Launc...

Page 151: ...lication servers such as FTP and IRC servers send replies to multiple port numbers Using port triggering you can tell the modem router to open more incoming ports when a particular outgoing port starts a session An example is Internet Relay Chat IRC Your computer connects to an IRC server at destination port 6667 The IRC server not only responds to your originating source port but also sends an id...

Page 152: ...outer receives the incoming message to destination port 33333 it checks its session table to see if a session is active for port number 33333 Finding an active session the modem router restores the original address information replaced by NAT and sends this reply message to your computer 7 When your modem router receives the incoming message to destination port 113 it checks its session table and ...

Page 153: ... includes the following sections Set Up a VPN Connection on page 154 Specify VPN Service in the Modem Router on page 154 Install OpenVPN Software on page 155 Use a VPN Tunnel on Your Windows Computer on page 160 Use VPN to Access the Modem Router s USB Device and Media on page 162 Use a VPN Tunnel to Access Your Internet Service at Home on page 164 Change VPN Pass Through Settings on page 164 153 ...

Page 154: ...st name to access your network The modem router supports these accounts NETGEAR No IP and Dyn If your Internet service provider ISP assigned a static WAN IP address such as 50 196 x x or 10 x x x that never changes to your Internet account the VPN can use that IP address to connect to your home network Specify VPN Service in the Modem Router You must specify the VPN service settings in the router ...

Page 155: ...ter You must install this software on each Windows computer that you plan to use for VPN connections to your modem router To install VPN client software on your Windows computer 1 Launch a web browser from a computer or mobile device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the modem router user name and password The user name is admin The defa...

Page 156: ...click the openVPN install xxx exe file 11 Click the Next button 12 Read the License Agreement and click the I Agree button 13 Leave the check boxes selected as shown and click the Next button Use VPN to Access Your Network 156 Nighthawk AC1900 WiFi LTE Modem Router ...

Page 157: ...ent is installed at C Program files OpenVPN config by default 18 For a client device with Windows modify the VPN interface name to NETGEAR VPN a On your computer go to the Networks page If you are using Windows 10 select Control Panel Network and Sharing Center Change adapter settings b In the local area connection list find the local area connection with the device name TAP Windows Adapter c Sele...

Page 158: ...PN Service in the Modem Router on page 154 7 Click the For non Windows button to download the OpenVPN configuration files 8 Visit https tunnelblick net index html to download the OpenVPN client utility for Mac OS X 9 Download and install the file 10 Unzip the configuration files that you downloaded and copy them to the folder where the VPN client is installed on your device The client utility must...

Page 159: ...en howto_openvpn aspx ios Install OpenVPN Software on an Android Device You must install this software on each Android device that you plan to use for VPN connections to your modem router To install VPN client software on an Android device 1 Launch a web browser from a computer or mobile device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the modem...

Page 160: ...N tunnel to work the local LAN IP address of the remote modem router must use a different LAN IP scheme from that of the local LAN where your VPN client computer is connected If both networks use the same LAN IP scheme when the VPN tunnel is established you cannot access your home router or your home network with the OpenVPN software The default LAN IP address scheme for the modem router is 192 x ...

Page 161: ...as administrator check box Then every time you use this shortcut OpenVPN automatically runs with administrator privileges Tip 2 Right click the OpenVPN icon 3 Select Connect The VPN connection is established You can do the following Launch a web browser and log in to your modem router Use Windows file manager to access the modem router s USB device and download files Use VPN to Access Your Network...

Page 162: ...astructure sections 3 To access the USB device click the ReadySHARE icon 4 To access media on the modem router s network click the remote modem router icon Use VPN to Access Your Internet Service at Home When you re away from home and you access the Internet you usually use a local Internet service provider For example at a coffee shop you might be given a code that lets you use the coffee shop s ...

Page 163: ...io button When you access the Internet with the VPN connection instead of using a local Internet service you use the Internet service from your home network 7 Click the Apply button Your settings are saved 8 Click the For Windows or For Non Windows button and download the configuration files for your VPN clients 9 Unzip the configuration files and copy them to the folder where the VPN client is in...

Page 164: ... Home To access your Internet service 1 Set up the router to allow VPN access to your Internet service See Set Up VPN Client Internet Access in the Modem Router on page 163 2 On your computer launch the OpenVPN application The OpenVPN icon displays in the Windows taskbar 3 Right click the icon and select Connect 4 When the VPN connection is established launch your Internet browser Change VPN Pass ...

Page 165: ... ADVANCED Setup WAN Setup 5 To disable VPN pass through for one or more protocols select the corresponding Disable radio buttons in the VPN Pass Through section By default VPN pass through is enabled for all protocols for which the modem router supports pass through IPSec PPTP and L2TP 6 Click the Apply button Your settings are saved Use VPN to Access Your Network 165 Nighthawk AC1900 WiFi LTE Mod...

Page 166: ...ear com for product and contact information The chapter contains the following sections Quick Tips on page 167 Troubleshoot With the LEDs on page 167 You Cannot Log In to the Modem Router on page 169 You Cannot Access the Internet on page 170 Troubleshoot Internet Browsing on page 171 Changes Are Not Saved on page 171 Troubleshoot WiFi Connectivity on page 172 Troubleshoot Your Network Using the P...

Page 167: ... name SSID and WiFi security settings of the modem router and WiFi computer must match exactly If you set up an access list on the Advanced Wireless Settings page you must add each WiFi computer s MAC address to the modem router s access list Network Settings Make sure that the network settings of the computer are correct Wired computers and computers that are connected over WiFi must use network ...

Page 168: ... For recovery instructions or help with a hardware problem contact technical support at netgear com support Power LED Stays Amber When the modem router is turned on the Power LED lights amber for up to two minutes and then turns white If the LED does not turn white this indicates a problem with the modem router If the Power LED is still amber three minutes after you turn on power to the modem rout...

Page 169: ...r computer is on the same subnet as the modem router If you are using the recommended addressing scheme your computer s address is in the range of 192 168 1 2 to 192 168 1 254 If your computer s IP address is shown as 169 254 x x recent versions of Windows and Mac OS generate and assign an IP address if the computer cannot reach a DHCP server These autogenerated addresses are in the range of 169 2...

Page 170: ...ort If 0 0 0 0 is shown your modem router did not obtain an IP address from your ISP If your modem router cannot obtain an IP address from the ISP you might need to force your cable or DSL modem to recognize your new modem router by restarting your network For more information see Sequence to Restart Your Network on page 167 If your modem router is still unable to obtain an IP address from the ISP...

Page 171: ...e Internet it might be for the following reasons The traffic meter is enabled and the limit was reached By configuring the traffic meter not to block Internet access when the traffic limit is reached you can resume Internet access If your ISP sets a usage limit they might charge you for the overage Your computer might not recognize any DNS server addresses A DNS server is a host on the Internet th...

Page 172: ... log in to the modem router and select BASIC Wireless Be sure to click the Apply button if you change settings Note If your WiFi device finds your network but the signal strength is weak check these conditions Is your modem router too far from your computer or too close Place your computer near the modem router but at least 6 feet 1 8 meters away and see whether the signal strength improves Are ob...

Page 173: ... In the Windows Run window type ping n 10 IP address where IP address is the IP address of a remote device such as your ISP DNS server If the path is functioning correctly messages display that are similar to those shown in Test the LAN Path to Your Router on page 172 3 If you do not receive replies check the following Check to see that IP address of your modem router is listed as the default gate...

Page 174: ...that modem If your ISP does this configure your modem router to clone or spoof the MAC address from the authorized computer Troubleshooting 174 Nighthawk AC1900 WiFi LTE Modem Router ...

Page 175: ... Supplemental Information This chapter includes technical information about your modem router The chapter covers the following topics Factory Settings on page 176 Technical Specifications on page 177 175 ...

Page 176: ... password Login password case sensitive Use default hardware address WAN MAC address Internet connection 1500 WAN MTU size AutoSensing Port speed 192 168 1 1 LAN IP Local network LAN 255 255 255 0 Subnet mask Enabled DHCP server 192 168 1 2 to 192 168 1 254 DHCP range GMT Greenwich Mean Time Dublin Edinburgh Lisbon London Time zone 192 168 1 2 DHCP starting IP address 192 168 1 254 DHCP ending IP ...

Page 177: ...put can vary Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead lower actual data throughput rate Technical Specifications Table 4 R7100LG router specifications Description Feature TCP IP RIP 1 RIP 2 DHCP PPPoE PPTP Dynamic DNS UPnP and SMB Data and routing protocols All regions output 12V 5A DC output Power ada...

Page 178: ... 4 0 EN 61000 4 8 2010 IEC 61000 4 8 2009 ED 2 0 EN 61000 4 11 2004 IEC 61000 4 11 2004 ED 2 0 EN 301 893 V1 8 1 2015 03 EN 3008 328 V1 9 1 2015 02 EN 300 328 V1 9 1 2015 02 EN 301 893 V1 8 1 2015 03 EN 301 489 1 V1 9 2 2011 09 EN 301 489 7 V1 3 1 2005 11 EN 301 489 17 V2 2 1 2012 09 EN 301 489 24 V1 5 1 2010 10 EN 301 489 24 V1 5 1 2010 10 EN 55024 2010 EN 50385 2002 IEC 60950 1 2005 ed 2 A1 2009...

Page 179: ...EE Standard 802 11 specifications Actual throughput can vary Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead lower actual data throughput rate 3 NETGEAR makes no express or implied representations or warranties about this product s compatibility with any future standards 802 11ac 1300 Mbps is approximately 4x...

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