Why is the download or upload speed slow?
Data transfer speed depends on signal strength and interfering radio sources like
electrical generators or other mobile router WiFi devices. Review the following
possibilities:
•
Check your signal strength and network type (for example, LTE 4G is generally faster
than 3G).
•
Check WiFi interference by powering the mobile router off and on to find a better
WiFi channel.
•
Switch WiFi channel from 2.4 GHz to 5 GHz.
•
If the Telstra network signal is low, consider using external antennas or cradle the
mobile router with built-in high-gain antennas.
What do I do if I forget my admin login
password?
The default admin login password is
admin
, and the mobile router web page URL is
http://m.home or http://192.168.1.1.
If you changed the admin login password and can’t remember the password that you
created, you must set the mobile router back to factory defaults. For information about
how to reset to factory default settings, see Factory Reset on page 79.
The LCD is not lit. How do I know if the
mobile router is still powered on?
The LCD dims to save energy. The LED continues to blink slowly to indicate that the
mobile router is still powered on. To wake the LCD, tap the
Power
button.
How do I find my computer’s IP address?
The steps for finding your computer’s IP address depend on the operating system. If
your device runs an operating system not listed here, see the appropriate operating
system documentation.
User Manual
87
Frequently Asked Questions
Nighthawk M2 Model MR2100
