NETGEAR Nighthawk CAX30 User Manual Download Page 16

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For information about how to activate your Internet service, see Activate Your Internet
Service on page ?.

Activate Your Internet Service

Before you activate your Internet service, gather the following information:

•

Your cable Internet provider account information

•

Modem router model number, which is CAX30

•

Modem router serial number, which is on the modem router label

•

Modem router MAC address, which is on the modem router label

Your modem router’s serial number and MAC address are on the modem router label.

The following is contact information for cable Internet providers that support your
modem router.

Table 3. Cable Internet provider contact information

Contact Information

Cable Internet Provider

https://www.cox.com/activate
1-800-234-3993

Cox

https://maestro.mediacomcc.com/walledgarden/page/login.jsp
1-855-Mediacom (1-855-633-4226)

Mediacom

https://support.sparklight.com/
1 (877) 692-2253

Sparklight

https://activate.spectrum.net/
1-833-267-6094

Spectrum

http://xfinity.com/activate
https://www.xfinity.com/support/internet/activate-purchased-modem/
1-800-XFINITY (1-800-934-6489)

Xfinity

Note: Your cable Internet provider’s contact information might change. You can find
the contact information in your monthly Internet service billing statement.

User Manual

Hardware Setup

Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30

Summary of Contents for Nighthawk CAX30

Page 1: ...User Manual Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 NETGEAR Inc 350 E Plumeria Drive May 6 2020 San Jose CA 95134 USA ...

Page 2: ...port resources Contact your Internet service provider for technical support Trademarks NETGEAR Inc NETGEAR and the NETGEAR Logo are trademarks of NETGEAR Inc Any non NETGEAR trademarks are used for reference purposes only Compliance For regulatory compliance information visit http www netgear com about regulatory See the regulatory compliance document before connecting the power supply 2 Nighthawk...

Page 3: ...the Network and Access the Modem Router Connect to the Network 26 Wired Connection 26 Using WPS to Connect to the WiFi Network 26 Finding and Selecting the WiFi Network 26 Types of Logins 27 Log In to the Modem Router 27 Chapter 4 Control Access to the Internet Enable access control to allow or block access to the Internet 30 Use keywords to block Internet sites 31 Block services from the Internet...

Page 4: ...le or disable implicit beamforming 59 Enable or disable airtime fairness 59 Ethernet Port Aggregation 60 Set Up Ethernet Port Aggregation 61 View or Change the Modem Router Ethernet Port Aggregation Mode 62 Get Multi Gig Internet With Internet Port Aggregation 63 Chapter 6 Manage Your Router Update the router firmware 66 Check for new firmware and update the router 66 Manually upload firmware to t...

Page 5: ...ws based computers with ReadySHARE Vault 89 Back up Mac computers with Time Machine 89 Set up a USB hard drive on a Mac 90 Prepare to back up a large amount of data 91 Use Time Machine to back up onto a USB hard disk 91 Enable FTP access within your network 93 View network folders on a storage device 93 Add a network folder on a USB storage device 94 Edit a network folder on a USB storage device 9...

Page 6: ...g and Port Triggering Manage Port Forwarding to a Local Server 119 Set Up Port Forwarding to a Local Server 119 Add a Custom Port Forwarding Service 120 Edit a Port Forwarding Service 121 Delete a Port Forwarding Entry 122 Application Example Make a Local Web Server Public 122 How the Router Implements the Port Forwarding Rule 123 Port Triggering 123 Add a Port Triggering Service 124 Enable Port T...

Page 7: ...roubleshoot WiFi connectivity 134 Troubleshoot your network using the ping utility 134 Test the LAN path to your router 134 Test the path from a Windows based computer to a remote device 135 Chapter 12 Supplemental Information Factory Settings 138 Technical Specifications 139 7 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 ...

Page 8: ...g topics Unpack Your Modem Router Front panel LEDs and buttons Rear Panel Position Your Modem Router Install and Activate Your Modem Router For more information about the topics covered in this manual visit the support website at support netgear com 8 ...

Page 9: ...able and power adapter Figure 1 Package contents Front panel LEDs and buttons Status LEDs are located on the front of the modem router The WiFi and WPS buttons are also located on the front User Manual 9 Hardware Setup Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 ...

Page 10: ...uttons You can use the LEDs to verify status and connections The following table lists and describes each LED on the top panel of the modem router User Manual 10 Hardware Setup Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 ...

Page 11: ...upstream channels are locked Blinking white The modem router is scanning for an upstream channel Off No upstream channel is locked Upstream Solid white The modem router is online Blinking white The modem router is synchronizing with the cable provider s cable modem termination system CMTS Slow blinking amber and white The modem router reached the traffic meter limit Off The modem router is offline...

Page 12: ... safe to remove the attached USB device USB port The WiFi and WPS buttons are located on the front of the modem router Table 2 Front panel buttons Description Button Pressing this button for two seconds turns the WiFi radios in the modem router on and off If this LED is lit the WiFi radios are on If this LED is off the WiFi radios are turned off and you cannot use WiFi to connect to the modem rout...

Page 13: ...uter s signal WiFi access points are modem routers repeaters WiFi range extenders and any other device that emits a WiFi signal for network access Position your modem router according to the following guidelines Place your modem router near the center of the area where your computers and other devices operate and within line of sight to your WiFi devices Make sure that the modem router is within r...

Page 14: ...tems such as these Solid metal doors Aluminum studs Fish tanks Mirrors Brick Concrete Install and Activate Your Modem Router The modem router provides a connection between your cable Internet provider s network and your computer router or WiFi router Connect Your Modem Router to a Computer During the installation and activation you must connect the modem router directly to a computer User Manual 1...

Page 15: ...ovider Xfinity recommends connecting your modem router directly to a cable wall outlet 2 Connect the power adapter provided in the package to the modem router and plug the power adapter into an electrical outlet When the startup procedure is complete the Power LED lights solid white If the Power LED does not light press the Power On Off button on the rear panel of the modem router 3 Wait for the m...

Page 16: ...providers that support your modem router Table 3 Cable Internet provider contact information Contact Information Cable Internet Provider https www cox com activate 1 800 234 3993 Cox https maestro mediacomcc com walledgarden page login jsp 1 855 Mediacom 1 855 633 4226 Mediacom https support sparklight com 1 877 692 2253 SparklightTM https activate spectrum net 1 833 267 6094 Spectrum http xfinity...

Page 17: ...ine the accurate Internet speed visit your cable Internet provider s speed test website and perform a speed test If your actual speed is lower than your subscribed speed contact your cable Internet provider Perform a Speed Test To determine the accurate Internet speed visit your cable Internet provider s speed test website and perform a speed test If your actual speed is lower than your subscribed...

Page 18: ...r to detect the Internet connection when you first access the modem router with an Internet browser You can also customize or specify your Internet settings This chapter contains the following sections Specify the Cable Connection Starting Frequency View Modem Router Initialization Manually Set Up the Internet Connection Change the MTU Size 18 ...

Page 19: ... to the modem router network 2 Enter http routerlogin net or 192 168 1 1 A login window opens 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select Cable Connection The page displays the status of all downstream and upstream channels 5 Enter the starting frequency 6...

Page 20: ...ter or mobile device that is connected to the modem router network 2 Enter http routerlogin net or 192 168 1 1 A login window opens 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select Cable Connection The Startup Procedure section displays the initialization progr...

Page 21: ... The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup Internet 5 If your Internet connection requires an account name or host name type it in the Account Name If Required field 6 If your Internet connection requires a domain name type it in the Domain Name If Required field For the other sections in this page the defaul...

Page 22: ... Internet with another the data packets travel through many devices along the way If a device in the data path uses a lower MTU setting than the other devices the data packets must be split or fragmented to accommodate the device with the smallest MTU The best MTU setting for NETGEAR equipment is often the default value In some situations changing the value fixes one problem but causes another Lea...

Page 23: ...he BASIC Home page displays 4 Select ADVANCED Setup WAN Setup 5 In the MTU Size field enter a value from 64 to 1500 6 Click the Apply button Your settings are saved If you suspect an MTU problem a common solution is to change the MTU to 1400 If you are willing to experiment you can gradually reduce the MTU from the maximum value of 1500 until the problem goes away The following table describes com...

Page 24: ...ging Larger packets are fragmented 1472 Used in some DHCP environments 1468 Usable by AOL if you do not send or receive large email attachments for example 1460 User Manual 24 Specify Your Internet Settings Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 ...

Page 25: ...3 Connect to the Network and Access the Modem Router This chapter contains the following sections Connect to the Network Types of Logins Log In to the Modem Router 25 ...

Page 26: ...n Ethernet cable is connected Using WPS to Connect to the WiFi Network You can connect to the modem router s WiFi network with Wi Fi Protected Setup WPS or you can find and select the WiFi network To use WPS to connect to the WiFi network 1 Make sure that the modem router is receiving power its Power LED is lit 2 Check the WPS instructions for your computer or mobile device 3 Press the WPS button ...

Page 27: ...page 49 Modem router login This logs you in to the modem router web pages as admin from an Internet browser Log In to the Modem Router When you connect to the network either with WiFi or with an Ethernet cable you can use a web browser to access the modem router to view or change its settings The first time you access the modem router the modem router automatically checks to see if it can connect ...

Page 28: ...cess the Internet 4 Enter a new password 5 Select security questions and enter the answers 6 Click the Next button 7 Click the Next button The modem router connects to the Internet The BASIC Home page displays the status of the Internet connection User Manual 28 Connect to the Network and Access the Modem Router Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 ...

Page 29: ...m unwanted intrusions from the Internet This chapter contains the following sections Enable access control to allow or block access to the Internet Use keywords to block Internet sites Manage network access control lists Schedule when to block Internet sites and services Set up security event email notifications 29 ...

Page 30: ...t 6 Select an access rule Allow all new devices to connect With this setting a new device can access your network You don t need to enter the its MAC address This is the default setting We recommend that you leave this radio button selected Block all new devices from connecting With this setting a new device cannot access your router s Internet connection but can still access your router s local n...

Page 31: ...ter admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Security Block Sites The Block Sites page displays 5 Select a keyword blocking option Per Schedule Turn on keyword blocking according to a schedule that you set For more info...

Page 32: ...lock all Internet browsing access 7 Click the Add Keyword button The keyword is added to the keyword list The keyword list supports up to 32 entries 8 Click the Apply button Keyword blocking takes effect User Manual 32 Control Access to the Internet Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 ...

Page 33: ...Per Schedule radio button For information about how to specify the schedule see Schedule when to block Internet sites and services on page 36 6 Click the Add button The Block Services Setup page displays 7 To add a service that is in the Service Type menu select the application or service The settings for this service automatically display in the fields 8 To add a service or application that is no...

Page 34: ...me that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Security Block Sites The Block Sites page displays 5 Do one of the following To delete a single word select it and click the Delete Keyword button The keyword is removed from the list To delete all keywords on the list click the Clear List button All keywords are removed from the list...

Page 35: ...f the trusted computer 7 Click the Apply button Your settings are saved Manage network access control lists You can manage network access control lists ACLs that block or allow access to the Internet through your router To manage devices that are allowed or blocked 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A log...

Page 36: ...outerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Security Schedule The Schedule page displays 5 Specify when to block keywords and services Days to Block Select the check b...

Page 37: ...type the email address to which logs and alerts are to be sent This email address is also used for the From address If this field is blank log and alert messages are not sent 7 In the Your Outgoing Mail Server field enter the name of your ISP outgoing SMTP mail server such as mail myISP com You might be able to find this information in the configuration window of your email program If you leave th...

Page 38: ...om the Day menu select the day c From the Time menu select the time and select the am or pm radio button 12 Click the Apply button Your settings are saved Logs are sent automatically according to the schedule that you set If the log fills before the specified time it is sent After the log is sent it is cleared from the router memory If the router cannot email the log and the log buffer fills the r...

Page 39: ...Change the LAN TCP IP settings Specify the IP addresses that the router assigns Disable the DHCP server feature in the router Manage reserved LAN IP addresses Use the WPS Wizard for WiFi connections Specify Basic WiFi Settings Change the WiFi Mode Change the Transmission Power Control Change the WiFi password or the WiFi security Set up a guest WiFi network Control the WiFi radios Set up a WiFi sc...

Page 40: ...umstances Default DMZ Server This feature is sometimes helpful when you are playing online games or videoconferencing but it makes the firewall security less effective Respond to Ping on Internet Port This feature allows your router to be discovered Use this feature only as a diagnostic tool or for a specific reason MTU Size in bytes The normal MTU maximum transmit unit value for most Ethernet net...

Page 41: ...er usually detects and discards incoming traffic from the Internet that is not a response to one of your local computers or a service that you configured on the Port Forwarding Port Triggering page Instead of discarding this traffic you can specify that the router forwards the traffic to one computer on your network This computer is called the default DMZ server To set up a default DMZ server 1 La...

Page 42: ...N Setup page displays 5 In the Device Name field type a new name 6 Click the Apply button Your settings are saved Change the LAN TCP IP settings The router is preconfigured to use private IP addresses on the LAN side and to act as a DHCP server The router s default LAN IP configuration is as follows LAN IP address 192 168 1 1 Subnet mask 255 255 255 0 These addresses are part of the designated pri...

Page 43: ...gh a gateway or router 7 Change the RIP settings Router Information Protocol RIP allows a router to exchange routing information with other routers a Select the RIP direction Both The router broadcasts its routing table periodically and incorporates information that it receives Out Only The router broadcasts its routing table periodically In Only The router incorporates the RIP information that it...

Page 44: ...uter assigns 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVAN...

Page 45: ...puters To disable the DHCP server feature in the router 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive ...

Page 46: ...rd are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup LAN Setup The LAN Setup page displays 5 In the Address Reservation section click the Add button 6 In the IP Address field type the IP address to assign to the computer or server Choose an IP address from the router s LAN subnet such as 192 168 1 x 7 Type the MAC address of the computer or server Tip If the computer is alrea...

Page 47: ...at you want to edit 6 Click the Edit button The Address Reservation page displays 7 Change the settings 8 Click the Apply button Your settings are saved Delete a reserved IP address entry To delete a reserved address entry 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin us...

Page 48: ...t you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED WPS Wizard A note explaining WPS displays 5 Click the Next button The WPS page displays 6 Select a setup method Push button Click the WPS button on this page PIN Number The page adjusts Enter the client security PIN and click the Next button 7 Within two mi...

Page 49: ...browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select Wireless The Wireless Settings pa...

Page 50: ...ed from the network 10 Make sure that you can connect wirelessly to the network with its new settings If you cannot connect wirelessly check the following Is your computer or mobile device connected to another WiFi network in your area Some WiFi devices automatically connect to the first open network without WiFi security that they discover Is your computer or mobile device trying to connect to yo...

Page 51: ...rk in the 5 GHz band of the network but limits 802 11ac and 802 11n devices to functioning at up to 430 Mbps Up to 860 Mbps This mode allows for reduced interference with neighboring WiFi networks This mode allows 802 11ac 802 11n and 802 11a devices to join the selected WiFi network in the 5 GHz band of the network but limits 802 11ac devices to functioning at up to 860 Mbps Up to 1801 Mbps This ...

Page 52: ...wer Control menu 7 Click the Apply button Your settings are saved Change the WiFi password or the WiFi security The WiFi password is different from the admin password that you use to log in to the router Your router comes with preset WPA2 or WPA security We recommend that you use the preset security but you can change the settings Do not disable the preset security To change the WiFi password or t...

Page 53: ...provides a secure connection but some older WiFi devices do not detect WPA2 and support only WPA If your network includes such older devices select WPA PSK TKIP WPA2 PSK AES security WPA PSK TKIP WPA2 PSK AES This type of security enables WiFi devices that support either WPA or WPA2 to join the router s WiFi network However WPA PSK TKIP is less secure than WPA2 PSK AES and limits the speed of WiFi...

Page 54: ...you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select Guest Network The Guest Network Settings page displays 5 Configure the following settings to set up a 2 4 GHz or 5 GHz guest WiFi network Enable Guest Network By default the guest WiFi network is disabled To enable the guest WiFi network for the 2 4 GHz or 5 GHz WiFi ...

Page 55: ... a user must enter this password WPA PSK TKIP WPA2 PSK AES This type of security enables WiFi devices that support either WPA or WPA2 to join the 2 4 GHz band of the guest WiFi network However WPA PSK TKIP is less secure than WPA2 PSK AES and limits the speed of WiFi devices to 54 Mbps To use WPA WPA2 security in the Password Network Key field enter a phrase of 8 to 63 characters To join the 2 4 G...

Page 56: ...n off If you turned on the WiFi radios the WiFi On Off LED and the WPS LED light Enable or disable the WiFi radios If you used the WiFi On Off button to turn off the WiFi radios you can t log in to the router to turn them back on You must press the WiFi On Off button again for two seconds to turn the WiFi radios back on To enable or disable the WiFi radios 1 Launch a web browser from a computer or...

Page 57: ... password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Wireless Settings The Wireless Settings page displays 5 Click the Add a new period button The page adjusts 6 Use the menus radio buttons and check boxes to set up a period during whi...

Page 58: ...iFi settings from another device through WPS 5 Optional Select or clear the Enable Router s PIN check box The PIN function might temporarily be disabled when the router detects suspicious attempts to break into the router s WiFi settings by using the router s PIN through WPS You can manually enable the PIN function by selecting the Enable Router s PIN check box 6 Optional Select or clear the Keep ...

Page 59: ...page displays 5 Scroll down below the WPS Settings section and select or clear the Enable Implicit BEAMFORMING check box Selecting this check box enables implicit beamforming Clearing this check box disables implicit beamforming 6 Click the Apply button Your settings are saved If you connected over WiFi to the network you are disconnected from the network and must reconnect Enable or disable airti...

Page 60: ... Clearing this check box disables airtime fairness 6 Click the Apply button Your settings are saved If you connected over WiFi to the network you are disconnected from the network and must reconnect Ethernet Port Aggregation Ethernet aggregation lets aggregate two Ethernet ports on your router to improve the aggregated file transfer speed To set up Ethernet port aggregation connect a device that s...

Page 61: ...ation on your router or computer see the documentation that came with your router or computer 2 Connect your device to Ethernet ports 4 and 5 on the router 3 Log in to your router and enable Ethernet port aggregation a Launch a web browser from a computer or mobile device that is connected to the router network b Enter http www routerlogin net A login window opens c Enter the router admin user nam...

Page 62: ...button instead Note You must enable static mode before you connect your device to Ethernet ports 4 and 5 on the router f Click the Apply button Your settings are saved View or Change the Modem Router Ethernet Port Aggregation Mode To view or change your modem router s Ethernet port aggregation mode 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 En...

Page 63: ... connect your device to Ethernet ports 4 and 5 on the router Get Multi Gig Internet With Internet Port Aggregation To get multi gig Internet with your router set up Internet port aggregation by aggregating the Internet port and Ethernet port 1 on the router To set up Internet port aggregation you need the following A service provider that offers an Internet speed that s over 1 Gbps A modem that su...

Page 64: ... Select Internet The Internet Setup page displays e In the WAN Preference section select the WAN aggregation 1 Gbps 1 Gbps radio button f Click the Apply button Your settings are saved 3 Connect the Internet port and Ethernet port 1on your router to two Ethernet ports on your modem User Manual 64 Manage Network Settings Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 ...

Page 65: ...ut the router and the Internet and WiFi settings Display the statistics of the Internet port Check the Internet connection status View and manage logs of router activity View devices currently on the network Monitor Internet traffic Manage the router configuration file Remote access Remotely access your router using the Nighthawk app Disable LED blinking or turn off LEDs Set your time zone Set the...

Page 66: ...nnected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Administration Router Update The Router Update page displays 5 Click the Ch...

Page 67: ...puter that is connected to the router network 3 Enter http www routerlogin net A login window opens 4 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 5 Select ADVANCED Administration Router Update The Router Update page display...

Page 68: ...are case sensitive The BASIC Home page displays 4 Select ADVANCED Administration Set Password The Set Password page displays 5 Type the old password in the Old Password field 6 Type the new password in the Set Password and Repeat New Password fields 7 Click the Apply button Your settings are saved Enable admin password recovery The router admin password is used to log in to your router web interfa...

Page 69: ...ver your router admin password To recover your router admin password 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Click the Cancel button If password recovery is enabled you are prompted to enter the serial number of the router The serial number is on the router label 4 Enter the serial numbe...

Page 70: ...ssword are case sensitive The BASIC Home page displays 4 Click the ADVANCED tab The ADVANCED Home page displays The information on this page uses the following color coding A green icon indicates that the Internet connection is fine and no problems exist For a WiFi network the network is enabled and secured A red icon indicates that configuration problems exist for the Internet connection or the c...

Page 71: ...e The time elapsed since the router was last restarted Port The statistics for the WAN Internet port LAN Ethernet ports and WLANs For each port the window displays the following information Status The link status of the port TxPkts The number of packets transmitted on this port since the router was last started RxPkts The number of packets received on this port since the router was last started Co...

Page 72: ...tatus window opens The information that displays depends on the type of Internet connection For example if your Internet connection does not require a login and the router receives an IP address automatically the window displays the following information IP Address The IP address that is assigned to the router Subnet Mask The subnet mask that is assigned to the router Default Gateway The IP addres...

Page 73: ...in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Administration Logs The Logs page displays and shows information such as the following Action The action that occurred such as whether Internet access was blocked or allowed Source IP The IP address of the initiating device for the log entry Target address The name or IP address of the website or news g...

Page 74: ...the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select Attached Devices The following information is displayed Connection Type Wired or the WiFi band for the connection Device Name If the device name is known it is shown here IP Address The IP address that the router assigned to this device when it joined the network This address can c...

Page 75: ... The restriction is applied to incoming traffic only Both Directions The restriction is applied to both incoming and outgoing traffic Select the Connection time control radio button and enter the allowed hours in the Monthly limit field 7 If your ISP charges for extra data volume when you make a new connection enter the extra data volume in MB in the Round up data volume for each connection by fie...

Page 76: ...tings 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Adm...

Page 77: ...the firmware do not interrupt the reset For example do not close the browser click a link or load a new page Do not turn off the router Wait until the router finishes restarting Restore the settings To restore configuration settings that you backed up 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window open...

Page 78: ...from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Remote Management...

Page 79: ...mote access 1 Launch a web browser on a computer that is not on your home network 2 Type your router s WAN IP address into your browser s address or location field followed by a colon and the custom port number For example if your external address is 134 177 0 123 and you use port number 8443 enter http 134 177 0 123 8443 in your browser Remotely access your router using the Nighthawk app You can ...

Page 80: ...up LED Control Settings The LED Control Settings page displays 5 To disable blinking select the Disable blinking on Online LED LAN LED Wireless LED and USB LED when data traffic is detected radio button 6 To turn off all LEDs except the Power LED select the Turn off all LEDs except Power LED radio button 7 Click the Apply button Your settings are saved Set your time zone To set your time zone 1 La...

Page 81: ...outer network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Administration NTP Settings The NTP Settings page displays 5 Select an NTP server radio but...

Page 82: ...orage Media Server The Media Server Settings page displays 5 Specify the settings Enable DLNA Media Server Select this check box to enable this device to act as a media server Rescan media files The router automatically scans for media files whenever new files are added to your ReadySHARE USB storage device Only a shared folder with All no password in Read Access can be scanned for media files To ...

Page 83: ...er applications are available online free of charge If you can detect the IP address you don t need to reset the router to factory default settings Use the Reset button CAUTION This process erases all settings that you configured in the router To reset the router to factory default settings 1 On the back of the router locate the Reset button 2 Using a straightened paper clip press and hold the Res...

Page 84: ...C Home page displays 4 Select ADVANCED Administration Backup Settings The Backup Settings page displays 5 Click the Erase button The configuration is reset to factory default settings When the reset is complete the router restarts This process takes about two minutes WARNING To avoid the risk of corrupting the firmware do not interrupt the reset For example do not close the browser click a link or...

Page 85: ... The chapter contains the following sections USB device requirements Connect a USB storage device to the router Access a storage device connected to the router from a Windows based computer Map a USB device to a Windows network drive Access a storage device that is connected to the router from a Mac Back up Windows based computers with ReadySHARE Vault Back up Mac computers with Time Machine Enabl...

Page 86: ...3 Ext4 HFS HFS Connect a USB storage device to the router ReadySHARE lets you access and share USB storage devices that are connected to a USB port on the router If your USB storage device uses special drivers it is not compatible To connect a USB device 1 Insert your USB storage device into a USB port on the router 2 If your USB storage device uses a power supply connect it You must use the power...

Page 87: ...cally opens and displays the files and folders on the USB storage device Map a USB device to a Windows network drive To map the USB storage device to a Windows network drive 1 Connect a USB storage device to a USB port on your router 2 If your USB storage device uses a power supply connect it You must use the power supply when you connect the USB storage device to the router When you connect the U...

Page 88: ...wer supply connect it You must use the power supply when you connect the USB storage device to the router When you connect the USB storage device to the router s port it might take up to two minutes before it is ready for sharing By default the USB storage device is available to all computers on your local area network LAN 3 On a Mac that is connected to the network select Go Connect to Server The...

Page 89: ...ou connect the USB storage device to the router When you connect the USB storage device to the router s USB port it might take up to two minutes before it is ready for sharing By default the USB storage device is available to all computers on your local area network LAN 3 Download ReadySHARE Vault from netgear com readyshare and install it on each Windows based computer 4 Launch ReadySHARE Vault 5...

Page 90: ... router When you connect the USB HDD to the router s port it might take up to two minutes before it is ready for sharing By default the USB HDD is available to all computers on your local area network LAN 3 On your Mac go to Spotlight or the magnifying glass at the top right of the page and search for Disk Utility 4 Open the Disk Utility select your USB HDD click the Erase tab and click the Erase ...

Page 91: ...es page select Security Privacy The Security Privacy page displays b Click the Advanced button at the bottom of the page If the Advanced button is grayed out click the lock icon so that you can change the settings c Clear the Log out after minutes of inactivity check box d Click the OK button Your settings are saved Use Time Machine to back up onto a USB hard disk You can use Time Machine to back ...

Page 92: ... button A list of USB devices connected to your router displays 8 From the Apple menu select System Preferences The System Preferences window displays 9 Select Time Machine The Time Machine window displays 10 Click the Select Backup Disk button and select your USB HDD from the list 11 Click the Use Disk button Note If you do not see the USB partition that you want in the Time Machine disk list go ...

Page 93: ...rage Advanced Settings page displays 5 Select the FTP check box 6 Click the Apply button Your settings are saved View network folders on a storage device You can view network folders on a storage device that is connected to the router To view network folders 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login wind...

Page 94: ... Space The current utilization of the storage device Add a network folder on a USB storage device You can add network folders on a USB storage device connected to a router USB port To add a network folder 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and passwo...

Page 95: ...admin user is allowed access to the network folder The password for admin is the same one that you use to log in to the router 11 Click the Apply button The folder is added on the USB storage device 12 Click the Close Window button The window closes Edit a network folder on a USB storage device You can edit network folders on a USB storage devices connected to a router USB port To edit a network f...

Page 96: ... a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED USB Functions Rea...

Page 97: ...to access USB devices attached to the router s USB ports when you re not home This chapter contains the following sections Set up and manage Dynamic DNS Set up FTP access through the Internet Your personal FTP server Access USB storage devices through the Internet Remotely access a USB device using ReadyCLOUD 97 ...

Page 98: ...ddress such as 192 168 x x or 10 x x x the Dynamic DNS service does not work because private addresses are not routed on the Internet Set up FTP access through the Internet To set up FTP access 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user...

Page 99: ... Get your NETGEAR Dynamic DNS domain name For more information see Set up a new Dynamic DNS account on page 100 2 Make sure that your Internet connection is working Your router must use a direct Internet connection It cannot connect to a different router to access the Internet 3 Connect a storage device to the router 4 If your USB storage device uses a power supply connect it You must use the powe...

Page 100: ... the Service Provider menu select NETGEAR You can select another service provider 7 Select the No radio button 8 In the Host Name field type the name that you want to use for your URL The host name is sometimes called the domain name Your free URL includes the host name that you specify and ends with mynetgear com For example specify MyName mynetgear com 9 In the Email field type the email address...

Page 101: ... Status Cancel and Apply buttons 8 In the Host Name field type the host name sometimes called the domain name for your account 9 Depending on the type of service specify either the user name of the email address No IP account or DynDNS account In the User Name field type the user name for your account NETGEAR account In the Email field type the email address for your account 10 In the Password 6 3...

Page 102: ...age devices through the Internet You can access USB storage devices through the Internet when you re not home To access devices from a remote computer 1 Launch a web browser on a computer that is not on your home network 2 Connect to your home router To connect with Dynamic DNS type the DNS name To use a Dynamic DNS account you must enter the account information on the Dynamic DNS page See Set up ...

Page 103: ...netgear com The ReadyCLOUD Welcome page displays 3 Click the Sign In link The Sign In page displays 4 Click the Create Account link The Create a MyNETGEAR account page displays 5 Complete the fields to set up your account and click the Create button You are now ready to register your router with your ReadyCLOUD account Register your router with ReadyCLOUD After you create a ReadyCLOUD account you ...

Page 104: ...LOUD page displays 7 Enter your ReadyCLOUD user name and password and click the Register button If you did not yet create a ReadyCLOUD account see Create a ReadyCLOUD account on page 103 The router is registered with ReadyCLOUD Note If the router s Internet connection mode is set to Dial on Demand the router automatically changes the connection mode to Always On This change is required for ReadyCL...

Page 105: ...N This chapter explains how to set up and use VPN access The chapter contains the following sections Set up a VPN connection Specify VPN Service in the Router Install OpenVPN Software Use a VPN Tunnel on Your Windows Computer Use VPN to Access the Router s USB Device and Media Use VPN to Access Your Internet Service at Home 105 ...

Page 106: ...e VPN can use that IP address to connect to your home network Specify VPN Service in the Router You must specify the VPN service settings in the router before you can use a VPN connection To specify the VPN service 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and pa...

Page 107: ... on your Windows computer 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Selec...

Page 108: ... VPN software on your computer click the openVPN install xxx exe file 11 Click the Next button 12 Read the License Agreement and click the I Agree button 13 Leave the check boxes selected as shown and click the Next button User Manual 108 Use VPN to Access Your Network Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 ...

Page 109: ...your device For a client device with Windows 64 bit system the VPN client is installed at C Program files OpenVPN config by default 18 For a client device with Windows modify the VPN interface name to NETGEAR VPN a On your computer go to the Networks page If you are using Windows 10 select Control Panel Network and Sharing Center Change adapter settings b In the local area connection list find the...

Page 110: ...n The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup VPN Service The VPN Service page displays 5 Make sure that the Enable VPN Service check box is selected 6 Specify any VPN service settings on the page For more information see Specify VPN Service in the Router on page 106 7 Click the For non Windows button to download the OpenVPN configura...

Page 111: ... selected 6 Specify any VPN service settings on the page For more information see Specify VPN Service in the Router on page 106 7 Click the For Smart Phone button to download the OpenVPN configuration files 8 On your iOS device download and install the OpenVPN Connect app from the Apple app store 9 On your computer unzip the configuration files that you downloaded and send the files to your iOS de...

Page 112: ...oid device download and install the OpenVPN Connect app from the Google Play Store 9 On your computer unzip the configuration files that you downloaded and send the files to your Android device 10 Open the files on your Android device 11 Open the ovpn file using the OpenVPN Connect app For more information about using OpenVPN on your Android device visit http www vpngate net en howto_openvpn aspx ...

Page 113: ...he OpenVPN application with administrator privileges The OpenVPN icon displays in the Windows taskbar Tip You can create a shortcut to the VPN program then use the shortcut to access the settings and select the run as administrator check box Then every time you use this shortcut OpenVPN automatically runs with administrator privileges 2 Right click the OpenVPN icon 3 Select Connect The VPN connect...

Page 114: ...he Media Devices and Network Infrastructure sections 3 To access the USB device click the ReadySHARE icon 4 To access media on the router s network click the remote router icon Use VPN to Access Your Internet Service at Home When you re away from home and you access the Internet you usually use a local Internet service provider For example at a coffee shop you might be given a code that lets you u...

Page 115: ...ll down to the Clients will use this VPN connection to access section and select the All sites on the Internet Home Network radio button When you access the Internet with the VPN connection instead of using a local Internet service you use the Internet service from your home network 7 Click the Apply button Your settings are saved 8 Click the For Windows or For Non Windows button and download the ...

Page 116: ... your home network not to the Internet service for your home network 7 Click the Apply button Your settings are saved 8 Click For Windows or For Non Windows button and download the configuration files for your VPN clients 9 Unzip the configuration files and copy them to the folder where the VPN client is installed on your device For a client device with Windows 64 bit system the VPN client is inst...

Page 117: ...4 When the VPN connection is established launch your Internet browser User Manual 117 Use VPN to Access Your Network Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 ...

Page 118: ... You can use port forwarding and port triggering to set up rules for Internet traffic You need networking knowledge to set up these features This chapter contains the following sections Manage Port Forwarding to a Local Server Port Triggering 118 ...

Page 119: ...computer a reserved IP address See Manage reserved LAN IP addresses on page 46 4 Launch a web browser from a computer or mobile device that is connected to the router network 5 Enter http www routerlogin net A login window opens 6 Enter the router user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password ar...

Page 120: ...he password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 5 Select ADVANCED Advanced Setup Port Forwarding Port Triggering The Port Forwarding Port Triggering page displays 6 Leave the Port Forwarding radio button selected as the service type 7 Click the Add Custom Service button The Ports Custom Service p...

Page 121: ...ter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Port Forwarding Port Triggering The Port Forwarding Port Triggering page displays 5 Leave the Port F...

Page 122: ... on your local network you can use port forwarding to allow web requests from anyone on the Internet to reach your web server To make a local web server public 1 Assign your web server either a fixed IP address or a dynamic IP address using DHCP address reservation In this example your router always gives your web server an IP address of 192 168 1 33 2 On the Port Forwarding Port Triggering page c...

Page 123: ...iggering is a dynamic extension of port forwarding that is useful in these cases An application must use port forwarding to more than one local computer but not simultaneously An application must open incoming ports that are different from the outgoing port With port triggering the router monitors traffic to the Internet from an outbound trigger port that you specify For outbound traffic from that...

Page 124: ...n the Service Name field type a descriptive service name 8 From the Service User menu select a user option Any the default allows any computer on the Internet to use this service Single address restricts the service to a particular computer 9 From the Service Type menu select TCP or UDP or TCP UDP both If you are not sure select TCP UDP 10 In the Triggering Port field enter the number of the outbo...

Page 125: ...a value up to 9999 minutes This value controls how long the inbound ports stay open when the router detects no activity This value is required because the router cannot detect when the application terminates 8 Click the Apply button Your settings are saved Application Example Port Triggering for Internet Relay Chat Some application servers such as FTP and IRC servers send replies to multiple port ...

Page 126: ...sends a return message to your router using the NAT assigned source port for example port 33333 as the destination port and sends an identify message to your router with destination port 113 6 When your router receives the incoming message to destination port 33333 it checks its session table to see if a session is active for port number 33333 Finding an active session the router restores the orig...

Page 127: ...heck the NETGEAR support site at netgear com support for product and contact information The chapter contains the following sections Quick tips Troubleshoot with the LEDs You cannot log in to the router You cannot access the Internet Troubleshoot Internet browsing Changes are not saved Troubleshoot WiFi connectivity Troubleshoot your network using the ping utility 127 ...

Page 128: ...nected to the router by an Ethernet cable the corresponding numbered router LAN port LEDs light Check the WiFi settings Make sure that the WiFi settings on the WiFi enabled computer or mobile device and the router match exactly The WiFi network name SSID and WiFi security settings of the router and the computer or mobile device must match exactly WiFi passwords are case sensitive If you set up an ...

Page 129: ...troubleshooting Power LED is off or blinking This could occur for a number of reasons Check the following Make sure that the power adapter is securely connected to your router and securely connected to a working power outlet Make sure that you are using the power adapter that NETGEAR supplied for this product If the Power LED blinks slowly and continuously the router firmware is corrupted This can...

Page 130: ...iFi LED stays off check to see if someone pressed the WiFi On Off button on the router This button turns the WiFi radios in the router on and off If someone disabled the WiFi radios by using the router web interface the WiFi LED also stays off The WiFi LED is lit when the WiFi radios are turned on You cannot log in to the router If you are unable to log in to the router from a computer or mobile d...

Page 131: ...ess to 192 168 1 1 Tip If the router is in access point mode or bridge mode and you do not know the IP address that is assigned to it first try to use an IP scanner application to detect the IP address IP scanner applications are available online free of charge If you can detect the IP address you don t need to reset the router to factory default settings If you are attempting to set up your NETGE...

Page 132: ...in the login name and password might be set incorrectly Your ISP might check for your computer s host name Assign the computer host name of your ISP account as the account name on the Internet Setup page If your ISP allows only one Ethernet MAC address to connect to Internet and checks for your computer s MAC address do one of the following Inform your ISP that you bought a new network device and ...

Page 133: ... translates Internet names such as www addresses to numeric IP addresses Typically your ISP provides the addresses of one or two DNS servers for your use If you entered a DNS address during the router s configuration restart your computer Alternatively you can configure your computer manually with a DNS address as explained in the documentation for your computer The router might not be configured ...

Page 134: ...outer and select BASIC Wireless Note Be sure to click the Apply button if you change settings If your WiFi device finds your network but the signal strength is weak check these conditions Is your router too far from your computer or too close Place your computer near the router but at least 6 feet 1 8 meters away and see whether the signal strength improves Are objects between the router and your ...

Page 135: ... your router and computer are connected to a separate Ethernet switch make sure that the link LEDs are lit for the switch ports that are connected to your computer and router Wrong network configuration Verify that the Ethernet card driver software and TCP IP software are both installed and configured on your computer Verify that the IP address for your router and your computer are correct and tha...

Page 136: ...f the remote device Check to see that your cable or DSL modem is connected and functioning If your ISP assigned a host name to your computer enter that host name as the account name on the Internet Setup page Your ISP might be rejecting the Ethernet MAC addresses of all but one of your computers Many broadband ISPs restrict access by allowing traffic only from the MAC address of your broadband mod...

Page 137: ...12 Supplemental Information This appendix covers the following topics Factory Settings Technical Specifications 137 ...

Page 138: ...sword Login password case sensitive 192 168 1 1 LAN IP Local network LAN 255 255 255 0 Subnet mask Enabled DHCP server 192 168 1 2 to 192 168 1 254 DHCP range Configured by the Internet provider DHCP starting IP address 192 168 1 254 DHCP ending IP address Disabled DMZ ISP MSO ToD time of day configuration Time zone ISP MSO ToD time of day server configuration Time zone adjusted for daylight savin...

Page 139: ...olume of network traffic building materials and construction and network overhead lower actual data throughput rate Technical Specifications Table 6 Modem router specifications Description Feature TCP IP DHCP Dynamic DNS UPnP and SMB Data and routing protocols 120V 60 Hz input 12V 3 5A DC output Power adapter North America 10 4 x 8 5 x 4 3 in 264 x 215 x 110 mm Dimensions 2 55 lb 1 16 kg Weight 0 ...

Page 140: ...2 11n 256 QAM IEEE 802 11g IEEE 802 11b 2 4 GHz IEEE 802 11n IEEE 802 11a 5 0 GHz Data encoding standards Limited by the amount of WiFi network traffic generated by each node typically 50 70 nodes Maximum computers per WiFi network 2 4 GHz 2 412 2 462 GHz 5 GHz 5 18 5 24 5 745 5 825 GHz Operating frequency range WPA PSK WPA2 PSK and WPA WPA2 802 11 security User Manual 140 Supplemental Information...

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NETGEAR Nighthawk CAX30, User Manual

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