43
6
6.
Troubleshooting
This chapter gives information about troubleshooting your NETGEAR Wireless Cable Gateway
CG3100Dv3. For the common problems listed, go to the section indicated.
•
Have I connected the gateway correctly?
Go to
Basic Functions
on page
43.
•
I cannot access the gateway configuration with my browser.
Go to
Connecting to the Gateway’s Main Menu
on page
44.
•
I have configured the gateway but I cannot access the Internet.
Go to
Troubleshooting the ISP Connection
on page
45.
•
I cannot remember the gateway’s configuration password or I want to clear the
configuration and start over again.
Go to
Factory Default Settings
in Appendix
A.
Tip:
NETGEAR provides helpful articles, documentation, and the latest
software updates at
http://www.netgear.com/support
.
Basic Functions
After you have turned on power to the gateway, you should do the following:
1.
Check to see that the Power LED is on.
2.
Check that the numbered Ethernet LEDs come on momentarily.
3.
After a few seconds, check that the local port link LEDs are lit for any local ports that are
connected.
If any of these conditions does not occur, refer to the appropriate following section.
