65
7
7.
Troubleshooting
F i n d a n d f i x c o m m o n i s s u e s
This chapter gives information about troubleshooting your C3000 WiFi Cable Modem Router.
For the common problems listed, go to the section indicated.
•
Have I connected the modem router correctly?
Go to
Basic Functions
on page
65.
•
I cannot access the modem router configuration with my browser.
Go to
Cannot Log In to the Modem Router
on page
66.
•
I have configured the modem router but I cannot access the Internet.
Go to
Troubleshoot the ISP Connection
on page
67.
•
I cannot remember the configuration password of the modem router or I want to clear the
configuration and start over again.
Go to
Factory Default Settings
on page
71.
Tip:
NETGEAR provides helpful articles, documentation, and the latest
software updates at
support.netgear.com
.
Basic Functions
After you have turned on power to the modem router, do the following:
1.
Check to see that the Power LED is on.
2.
Check that the numbered Ethernet LEDs come on momentarily.
3.
After a few seconds, check that the local port link LEDs are lit for any local ports that are
connected.
If any of these conditions does not occur, refer to the appropriate following section.