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1.5  If on inspection of the returned equipment we 

determine that the fault was caused by a Non Covered 
Event, you will be charged for the original equipment 
(or if the original equipment has already been paid 
for, you will not be entitled to a refund) and the 
replacement equipment, unless:

a)  

you have not used the replacement equipment; 

b)  

and you return it to us in its unopened packaging, 
in which case, you will not be charged for the 
replacement equipment.

1.6  The repair or replacement of equipment may result in 

loss of data (such as loss of telephone numbers stored 
on your handset).

1.7  Goods presented for repair may be replaced by 

refurbished goods of the same type rather than being 
repaired. Refurbished parts may be used to repair the 
goods. If your equipment is replaced with refurbished 
equipment, the warranty applies in relation to that 
refurbished equipment from the remainder of the 
original Warranty Period or thirty days, whichever is 
longer.

1.8  The benefits given to you by this warranty are in 

addition to other rights and remedies you may have at 
law.

1.9  Our goods come with guarantees that cannot be 

excluded under the Australian Consumer Law.  You 
are entitled to a replacement or refund for a major 
failure and compensation for any other reasonably 
foreseeable loss or damage.  You are also entitled to 

have the goods repaired or replaced if the goods fail 
to be of acceptable quality and the failure does not 
amount to a major failure.

1.10  This warranty is given by iiNet Limited (ACN 068 628 

937) of 1/502 Hay Street, Subiaco, WA, 6008.  
You can contact us on 13 22 58 or via email to 
[email protected] if you have any questions 
regarding this warranty.

1.11  Latest Warranty Information: 

http://www.iinet.net.au/

about/legal/pdf/general-equipment-warranty.pdf

Warranty Period

 

Purchase: 24 Months

 

Rental: For the lifetime of the Rental Contract

2.1  You must notify us of the fault with your equipment 

within the applicable Warranty Period (beginning from 
the date you purchased the equipment)

2.2  We will repair, replace or provide credit for faulty 

equipment provided by us at no cost to you, if you 
notify us of the fault within the applicable Warranty 
Period.

2.3  However, we will charge you for the repair or 

replacement of faulty equipment, if the fault was 
caused by a Non Covered Event. 

2.4  If we decide to repair the equipment, you must give 

us sufficient information to assess the fault, including 
allowing us to test your personal computer.

Summary of Contents for NB16WV-02

Page 1: ...Netcomm NB16WV 02 Quick Setup Guide iinet net au nb n i i n e t n e t a u n b n i i n e t n e t a u n b n i i n e t n e t a u n b n...

Page 2: ...Welcome This Netcomm NB16WV 02 modem router has everything you ll need to get online with ADSL broadband or fibre internet...

Page 3: ...on which type of internet you have ADSL Broadband or Naked DSL See page 6 NBN Fibre See page 10 Netphone See page 18 Need some Wi Fi tips To learn how to customise your Netcomm s default Wi Fi network...

Page 4: ...e 20 Hold for 10 seconds to factory reset Ethernet Ports Plug in computers or laptops with Ethernet cable WAN Port For use with NBN Fibre or other fibre services ADSL Port For use with ADSL or Naked D...

Page 5: ...ashes during data transfer WAN Ethernet Shows active connection to fibre unit VoIP Netphone Shows VoIP service is configured Flashes during connection attempt Wi Fi Shows Wi Fi is enabled Flashes when...

Page 6: ...ADSL and you need to plug the modem and a handset for Home Phone into the same wall socket Phone Cable Power Button Power Cable Power Socket Phone Socket Line Filter Cable Phone Handset Plug into your...

Page 7: ...l outlet and make sure it s turned on You can then turn your modem on using the Power button on the back panel 5 You can connect multiple Wi Fi enabled computers tablets or smartphones to one of your...

Page 8: ...om the WAN Interfaces drop down menu and then fill in the following details WAN Type PPP over Ethernet Username Your full ADSL Naked username include any domain com au Password Your ADSL Naked passwor...

Page 9: ...9 If you ever need to run the Startup Wizard again you can select Startup Wizard from the Toolbox drop down menu in Advanced view...

Page 10: ...Some homes may have internal smart wiring allowing your NBN Connection box to be plugged into a smart panel in one room and your Netcomm to be plugged into the corresponding smart socket in another ro...

Page 11: ...re it s turned on You can then turn your modem on using the Power button on the back panel 5 You can connect multiple Wi Fi enabled computers tablets or smartphones to one of your modem s default Wi F...

Page 12: ...arted with the wizard 4 Select WAN from the WAN Interfaces drop down menu and then fill in the following details WAN Type Dynamic IP Address Host Name Leave Blank ISP Registered MAC Address Leave Blan...

Page 13: ...witch to the 2 4GHz one 3 We recommend that you leave the default Wi Fi details unchanged once you ve connected a device to your Wi Fi network it should remember your Wi Fi details for you You can get...

Page 14: ...e select WPA2 PSK If you have older Wi Fi devices you may need to select WPA PSK instead 5 You can customise your Wi Fi password Security Key or just leave it as the default If you do set a custom pas...

Page 15: ...d admin If you wish to keep the default password just type and retype admin in the Password boxes If you do set a custom password you should write it down and keep it somewhere safe IMPORTANT If you p...

Page 16: ...16 All done...

Page 17: ...lease turn to page 18 for setup instructions Once you re online you ll find some helpful guides on our website covering everything from email setup and account management to service troubleshooting Yo...

Page 18: ...r web browser and go to http 10 1 1 1 2 Log in with the default username admin and the default password admin 3 Click VoIP Settings in the top menu bar and select Configurations and then Service Domai...

Page 19: ...s Wait 2 5 minutes and then try to make a call using a handset that s plugged in to the grey Phone port on the back panel of your modem If you can t make a call please double check your settings If yo...

Page 20: ...one are not WPS enabled 1 Take your WPS enabled Wi Fi device to the same room as the modem Your default Wi Fi details are on the Wireless Security card in the box or you can learn how to customise you...

Page 21: ...ailable connections and click Connect 3 Enter your Wi Fi password and then click OK WINDOWS 8 1 In Desktop view click the Network icon in the bottom right hand corner of the screen 2 Select your Wi Fi...

Page 22: ...onnect 4 Enter your Wi Fi password and then click Connect ANDROID OS Android OS may vary Consult your device s user guide if these steps don t work for you 1 Tap the Apps icon on the home screen and t...

Page 23: ...t your Wi Fi network from the list of available connections 4 Enter your Wi Fi password and then click Join iPHONE iPAD iOS 1 Tap the Settings icon on the home screen and then select Wi Fi 2 Make sure...

Page 24: ...will be sent replacement equipment and a return freight bag in which to return the faulty equipment 1 3 If the faulty equipment is not returned to us with all cables accessories and components within...

Page 25: ...under the Australian Consumer Law You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage You are also entitled to have the...

Page 26: ...26...

Page 27: ...27...

Page 28: ...friendly staff for a hand iiNet Support Available 24 7 13 22 58 support iinet net au iiNet Business Support 6am to 6pm WST Mon Fri 13 24 49 bizsupport iinet net au Westnet Support Available 24 7 1300...

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