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1.5 If on inspection of the returned equipment we
determine that the fault was caused by a Non Covered
Event, you will be charged for the original equipment
(or if the original equipment has already been paid
for, you will not be entitled to a refund) and the
replacement equipment, unless:
a)
you have not used the replacement equipment;
b)
and you return it to us in its unopened packaging,
in which case, you will not be charged for the
replacement equipment.
1.6 The repair or replacement of equipment may result in
loss of data (such as loss of telephone numbers stored
on your handset).
1.7 Goods presented for repair may be replaced by
refurbished goods of the same type rather than being
repaired. Refurbished parts may be used to repair the
goods. If your equipment is replaced with refurbished
equipment, the warranty applies in relation to that
refurbished equipment from the remainder of the
original Warranty Period or thirty days, whichever is
longer.
1.8 The benefits given to you by this warranty are in
addition to other rights and remedies you may have at
law.
1.9 Our goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You
are entitled to a replacement or refund for a major
failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not
amount to a major failure.
1.10 This warranty is given by iiNet Limited (ACN 068 628
937) of 1/502 Hay Street, Subiaco, WA, 6008.
You can contact us on 13 22 58 or via email to
[email protected] if you have any questions
regarding this warranty.
1.11 Latest Warranty Information:
http://www.iinet.net.au/
about/legal/pdf/general-equipment-warranty.pdf
2
Warranty Period
Purchase: 24 Months
Rental: For the lifetime of the Rental Contract
2.1 You must notify us of the fault with your equipment
within the applicable Warranty Period (beginning from
the date you purchased the equipment)
2.2 We will repair, replace or provide credit for faulty
equipment provided by us at no cost to you, if you
notify us of the fault within the applicable Warranty
Period.
2.3 However, we will charge you for the repair or
replacement of faulty equipment, if the fault was
caused by a Non Covered Event.
2.4 If we decide to repair the equipment, you must give
us sufficient information to assess the fault, including
allowing us to test your personal computer.