PRO SERIES DVR User’s Guide
127
General Hardware Problem
A few common hardware problem and suggested solutions are presented in the
table below:
Problem
Solution
You turn on the
Digital Video
Recorder
and
nothing happens.
Check the power LED indicator. If it is on (GREEN) then
power is being supplied to the Digital Video Recorder. If
the LED is not on, make sure that the power cord is
securely connected to a live power source. If the Digital
Video Recorder still does not come on, remove the power
supply from its compartment, reinsert it, and try again. If
there is still no power, contact your dealer.
The display screen is
dark
Check the Brightness and Contrast toolbar in single view.
If the controls are turned too far down, the screen will be
dark.
If after trying this, the screen is still blank, try rebooting
the Digital Video Recorder by pressing the
power on
button. If this does not solve the problem, turn the Digital
Video Recorder off, wait five seconds, and then turn it
back on. If the problem persists after trying all of these
suggestions, turn off the
digital video recorder
and consult your dealer or a qualified service technician.
Problem
Solution
The Digital Video
Recorder keeps
making a beeping
noise at regular
intervals.
When the Digital Video Recorder is low on hard disk drive
capacity, it emits an audible warning signal. Turn off the
Digital Video Recorder, and replace the hard drive.
You hear irregular
beeps during
operation of the
Digital Video
Recorder and the
system halts.
The problem is beyond the scope of this manual. Contact
technical support.
Problem
Solution
The mouse does not
work.
Check the connection and if the problem continues,
replace the mouse.
The system cannot
access the Hard Disk
Drive
Check that a hard drive is properly inserted in the drive.
Make sure that the correct hard disk drive is used.
Your screen freezes
up and it does not
respond to any
external input.
Consult a technician or contact your dealer
Problem
Solution
You cannot save data
to a floppy diskette.
Ensure that the disk has been formatted.
The diskette is write-protected. Eject the diskette, slide
the write-protect tab to the closed position, and try again.