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Maestria / Gran Maestria service manual
36
T R O U B L E S H O O T I N G
7 Test coffee prepa-
ration (set dials of
Espresso and
Lungo push/turn
controls to posi-
tion 3 each)
7.1 Coffee capsule
cannot be inserted
in brewing unit?
YES - check brewing unit
NO - continue
Replace damaged parts
7.2 Lever cannot be
closed correctly?
YES
- check lever
- check brewing unit
NO - start coffee preparation
Replace damaged parts
7.3 Coffee capsule not
perforated?
YES
- check brewing unit
- check pump pressure
NO - continue
Replace damaged parts.
Check pump.
7.4 Coffee flows in cap-
sule container and
drip tray?
YES - check brewing unit
NO - continue
7.5 Coffee temperature
too low (below
83 °C)?
YES
- check for calcification
- check flow meter
- check temperature sensor
- check electronics
NO - continue
Descale coffee machine (see
user manual).
Clean or replace flow meter.
Replace damaged parts.
7.6 Coffee temperature
too high (over
89 °C)?
YES
- check temperature sensor
- check electronics
NO - continue
Replace damaged parts.
7.7 Fill capacity not
correct?
YES
- check water circuit (leakages)
- check flow meter
- check push/turn control
modules
- check electronics
NO - continue
Clean or replace flow meter.
Replace damaged parts.
7.8 Coffee capsule not
ejected?
YES - check brewing unit
NO - continue
8 Test automatic
shut off (see “Spe-
cial settings” on
page 28)
8.1 Middle LED does
not light up
orange?
YES
- check push/turn control
modules
- check wiring
- check electronics
NO - continue
Replace damaged parts
8.2 Coffee machine
does not switch
off?
YES
- check push/turn control
modules
- check electronics
Continue
9 Descale coffee
machine
(if necessary)
9.1 Coffee machine
calcified?
YES - Descale coffee machine
(see user manual)
NO - continue
Inform customer to descale
coffee machine according to
user manual and to use the
specified descaling product.
10 Empty coffee
machine (evapo-
rate residual
water)
10.1 Coffee machine
cannot be emp-
tied?
YES
- check push/turn control
modules
- check electronics
NO - continue
11 Final cleaning
Clean coffee machine
12 Perform safety
inspection (see
“Function tests”
on page 116
12.1 Safety inspection
not passed?
YES - check wiring and assem-
bly
NO - continue
Repeat safety inspection after
resolving problem(s).
12.2 No errors found
according to check
list?
YES - For further investigation
please contact the
Nespresso
Service Division
End of check list
Check
Error symptoms
Measure /
repair work
Further measures /
repair work