Neopost SI60 User Manual Download Page 51

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4103241J-51/A

4103980D/A

28/05/2001

Trouble shooting

TROUBLE SHOOTING

In the event of an incident, the machine tries to eject
the document, in order to be able to start up again
immediately.

In any case, consult the help via "?".

Jam in the inserting
area (if the fault
occurs frequently).

Error in the job
selection.

Job ill suited to the
documents handled.

Envelopes or docu-
ments are not up to
specifications or out
of shape.

Select the appro-
priate job.

Check and/or
adjust:
- the fold dimen-

sions,

- the alignment of the

documents from
feeders B and C,

- the inserting posi-

tion.

If required, straighten
manually the docu-
ment (envelope)
shape.

display / symptom possible cause

solution

Continued

Summary of Contents for SI60

Page 1: ...ail etc The information provided in this manual will help you to optimize the functioning and output of your machine Following are the folder inserter main characteristics one or two automatic feeders...

Page 2: ...mensions an adjustment assistance in the form of a simple and interactive control panel the automatic detection of double documents on the automatic feeders the automatic detection of double documents...

Page 3: ...re and marketing of franking systems post office scales as well as the supply of other related services Documenthandlingandparcelsendingincludingtheengineering manufacture and marketing of equipment s...

Page 4: ...on of the internal wiring a two pole protection is required against 5 Amp current surges This equipment is in accordance with standard EN55022 Class A EN55024 and FCC part 15 INSTALLATION The equipmen...

Page 5: ...N AND PUTTING INTO SERVICE 21 1 1 Installation of the feeders 21 1 2 Removal of the feeders 23 1 3 Filling the tank 23 1 4 Putting into service 23 1 4 1User mode access 25 1 4 2Language selection 25 1...

Page 6: ...s 35 2 4 Detection of double documents 36 2 4 1General remarks 36 2 4 2Enabling and disabling the double document detection 36 3 DOCUMENT FEEDING 37 3 1 Document feeding in the manual mode feeder A 37...

Page 7: ...7 4103241J 7 A 4103980D A 28 05 2001 3 CLEANING 69 3 1 Cleaning of the rollers 69 3 1 1Cleaning Procedure 71 3 1 2Drying 76 3 2 Cleaning of the casing 77 SPECIFICATIONS 78...

Page 8: ...J 8 A 4103980D A 28 05 2001 Symbolsused Indicates an essential piece of information that should not be overlooked Signals a delicate issue Indicates an interesting idea or a tip Illustration through a...

Page 9: ...9 4103241J 9 A 4103980D A 28 05 2001 SECTION A GENERAL PRESENTATION 1 MACHINE 11 2 CONTROL PANEL 12 3 OPENING THE MACHINE 16 4 INSIDE VIEW 17...

Page 10: ...10 4103241J 10 A 4103980D A 28 05 2001 General presentation 20 22 4 21 5 detail of the rear view 6 7 8 9 10 11 12 13 14 15 16 17 18 19...

Page 11: ...document feeder sheet by sheet 8 Feeder D optional feeder for inserts and reply envelopes 9 Feeder F feeder for inserts and reply envelopes 10 Right door for access to feeder F 11 Insert guide locking...

Page 12: ...0D A 28 05 2001 General presentation MENU START STOP Selector switches Start stop switch for the automatic cycle Display unit Main screen return key Previous screen return key Selection confirming key...

Page 13: ...menu screen is one of the guide screens When the machine remains unused for a long period the standby screen appears as follows To return to the initial screen press any key Standby screen LOGO or OK...

Page 14: ...1 Cnt down 35 X 2 1 1 1 T14 CURRENT CYCLE E A B C D F Screen for cycle in progress A feederunused feederused X 2 1 number of sheet to be taken feeder being used feeder being used envelope feeder being...

Page 15: ...reen in the event of a jam the area concerned appearsblinking feeder affected by the fault displays the help empty feeder double document detectionofdoubledocumentforthefeederconcerned jam the documen...

Page 16: ...1 General presentation 3 OPENING THE MACHINE A Press machine opening button 16 B Lift the top of the machine including the feeders fastened to it C After the operation within the machine push down the...

Page 17: ...17 A 4103980D A 28 05 2001 General presentation 12345 12345 1234567 1234567 1234567 1234 1234 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 Moistening tank 4 INSIDE VIEW Gra...

Page 18: ...18 4103241J 18 A 4103980D A 28 05 2001...

Page 19: ...b 31 2 1 6 Creation of a job 32 2 1 7 Counters 32 2 1 8 Countdown counter 33 2 2 Supervisor mode 34 2 2 1 Length of flap moistening 34 2 2 2 Adjustment of the document alignment feeders B and C 35 2 3...

Page 20: ...20 4103241J 20 A 4103980D A 28 05 2001...

Page 21: ...G INTO SERVICE 1 1 Installation of the feeders It is to be noted that the procedure is roughly the same regardless of the feeder selected the example below represents feeder C Switch the machine off I...

Page 22: ...22 4103241J 22 A 4103980D A 28 05 2001 Installation and putting into service plug in the connector flip up the feeder and lower it connector...

Page 23: ...to take it out of the notches see previous figures and remove it 1 3 Filling the tank Open the machine and the left hand door in order to have access to the tank and fill it with the container provide...

Page 24: ...tthetopofthescreen atime fillingbarscrolls Thenacountdown starts at the bottom of the screen When key ESC is pressed during the countdown the machine prompts you to select one of the following options...

Page 25: ...ction To modify the display language turn off the machine then turn it on after a few seconds During the countdown press key ESC Select LANGUAGE and validate using key OK Select a language in the list...

Page 26: ...s from feeders B and C activation of double document detecting function In order to avoid that the machine goes wrong unexpectedly this modeisprotectedbyanaccesscodethatyourresellermayprovide you In o...

Page 27: ...achine as jobs corresponding to each use Fill the feeder s concerned depending on the job to be carried out see Document feeding You may use the machine as follows In the user mode which provides a wi...

Page 28: ...a new job Check the counters or OK to confirm SELECT A JOB CREATE A JOB READ COUNTERS MAIN MENU Press START to start INVOICES 2 1 1 Quick access job If the name of the quick access job corresponds to...

Page 29: ...eneral menu by pushing on ESC 2 1 2 Selection of a stored job Choose SELECT A JOB and confirm with OK Using selection keys and scroll through the numbers and namesofthejobsandselectthejobrequired Conf...

Page 30: ...via OK When key is pressed a short description of the job is displayed 165 mm C5 297 mm A4 B C D F JOB DESCRIPTION INVOICES C o u n t d o w n No M u l t i s h e e t s No F e e d B C S u c c e s s i v...

Page 31: ...1 4 Starting the job Load the appropriate feeders with your documents and follow the directions displayed on the control panel screen 2 1 5 Modification of a job Select MODIFY THE JOB and confirm via...

Page 32: ...o create a new job At every step of the creation you may get back by pressing key ESC in order to make different selections Attheendofthecreationprocedure themachineoffersyoutorun a test cycle Ifthejo...

Page 33: ...e documents provided that the number of documents to be processed has been previously set To select the quantity use keys and and confirm with OK The Unlimited Quantity selection is designed for conti...

Page 34: ...e envelopes with special flaps may be processed in different jobs ACTIONS Inadequate moistening area flap not moistened on the sides increase the moistening area bring closer the beginning of the mois...

Page 35: ...based on both their dimensions and the envelope size 2 3 1 Position of the address Iftheaddressisnotproperlypositionedwithrespecttotheenvelope window itspositionmaybeadjustedusingtheappropriatemenu Th...

Page 36: ...cations of admissible documents and their storage requirements 2 4 2 Enabling and disabling the double docu ment detection Doubledocumentdetectionmaybeenabledordisabledseparately foreachdocumentfeeder...

Page 37: ...the document into the feeder entry the machine will start immediately 5 5 3 2 Documentfeedingintheautomaticmode feeders B and C Avoid mixing in the same feeder documents of different qualities In cas...

Page 38: ...e address side facing up and the top of the page to the right Jog the document stack using guides 5 and lock it in position by setting button 22 again to the vertical position Rotate the pressure unit...

Page 39: ...er with the flap at the top and facing towards the inside of the machine 20 17 19 3 3 Envelope feeding feeder E Release the envelope guides 19 by rotating the button 17 to the horizontal position Draw...

Page 40: ...the envelope stack without pressing it too tightly If so should you have to use one more time the same model of envelopes you would not need to adjust the guides again Bringtheguides 19 closetotheenv...

Page 41: ...towards you its left top Using selector switch 25 select the envelope left hand or insert right hand position 24 25 23 23 24 Release the guides by pressing on control 24 and draw them apart by pulling...

Page 42: ...05 2001 Document feeding Push the stack of inserts or reply envelopes to the left side against the wall Push the guide control 24 against the inserts or reply envelopes without pressing them too much...

Page 43: ...el of inserts or reply envelopes you would not need to adjust the guides again Special cases Reply envelopes with no window Flap sealed at the top or at the bottom which faces towards the inside of th...

Page 44: ...ding 3 5 Feeding of inserts and reply envelopes feeder D Release guides 5 by rotating button 11 to the horizontal position Draw guides 5 apart Decollate the inserts or reply envelopes and jog the side...

Page 45: ...241J 45 A 4103980D A 28 05 2001 Document feeding Placetheinserts orreplyenvelopes intheverticalposition into the feeder Bring guides 5 close to the inserts or reply envelopes without pressing them too...

Page 46: ...inst the inserts or reply envelopes Whenever you carry out a feeding operation make sure that the guides are properly adjusted i e that the guides are close to the stack of inserts or reply envelopes...

Page 47: ...bottom and facing towards the inside or towards the outside of the machine Reply envelopes with a window Flap sealed at the top and facing towards the inside of the machine or Pre folded insert Outer...

Page 48: ...48 4103241J 48 A 4103980D A 28 05 2001...

Page 49: ...ND RECOMMENDATIONS 1 TROUBLE SHOOTING 51 2 JAM CLEARING 59 2 1 Document Path 59 2 2 Envelope path 61 2 3 Insert path 63 2 4 Inserting area 66 3 CLEANING 69 3 1 Cleaning of the rollers 69 3 1 1 Cleanin...

Page 50: ...50 4103241J 50 A 4103980D A 28 05 2001...

Page 51: ...e inserting area if the fault occurs frequently Error in the job selection Job ill suited to the documentshandled Envelopes or docu ments are not up to specifications or out of shape Select the appro...

Page 52: ...whether for insertion or folding are dirty Insertpathunlocked Document path unlocked Envelopes inserts reply envelopes fed in the wrong direc tion D o c u m e n t s envelopes insertsnot up to specifi...

Page 53: ...cessed docu ments The lower roller is wet Stacker full Document not properlyinserted The guides are not properly adjusted Documents insertsor envelopes not up to specifications or out of shape See sec...

Page 54: ...are not up to specifica tions areoutofshape or are of different qualities D o c u m e n t s envelopes insertsare not up to specifica tions areoutofshape or are of different qualities See section C Cle...

Page 55: ...properly closed The documents are not up to the specificationsorare out of shape Therollersoffeeders B and C are dirty Adjust the position of the address See section B Posi tionoftheaddress See sectio...

Page 56: ...not up torequirements Themoisteningarea is too small The document is not properlyinserted Moisteningareatoo wide The exit roller is wet SeesectionB Filling the tank See section C Specifications See s...

Page 57: ...cations or out of shape Rollersofdocument insert envelope feeder are dirty The feeder is empty The water tank is empty The backup battery is used up See section C Cleaning of the rollers See section B...

Page 58: ...suited to the job The feeder is disconnected A processing error appears Switch the machine off and on If the fault persists youmayoperatethe machinewithoutthe double document detection Call the after...

Page 59: ...the area concerned is indicated for servicing operations when depressing the key a help message appears to describe the actions to be undertaken Follow the instructions displayed on the control scree...

Page 60: ...1 Jam clearing Document lower path In case of jam in the document lower path follow the below procedure Lift the envelope feeder 18 Unplug the connector Remove the envelope feeder document remove the...

Page 61: ...es In case of jam in the upper path of the envelopes follow the below procedure Lift the envelope feeder 18 Unplug the connector Remove the envelope feeder 18 connector access door Open the access doo...

Page 62: ...ector again and put the feeder back in its place Lower path of the envelopes Incaseofajamoccurringinthelowerpathoftheenvelopes follow the procedure below open the machine lower the flap remove the jam...

Page 63: ...until the jammed insert is visible and remove it If it is not possible to move forward the insert by rotating the knurled knobs unlock the insert path by turning the control 3 to the left This will l...

Page 64: ...nserts in feeder D In case of a jam occurring in the upper path of inserts in feeder D follow the procedure below Lift the feeder 8 Unplug the connector Remove the feeder 8 connector Remove the jammed...

Page 65: ...ly envelopes in feeder F follow the procedure below Open the right hand door Lower the pressure unit with the stack of inserts or reply envelopes by pressing the appropriate control Remove the insert...

Page 66: ...ollow the procedure below Open the machine Remove the jammed document or envelope 2 4 Inserting area remove the jammed document small bar document enveloppe When a document is jammed on the small bar...

Page 67: ...olding pocket If the fault signal does not go off make sure that there is no document in the document path 2 1 to reinstall the small bar insert first the bar in its recess and fit the bar control in...

Page 68: ...clearing Folding pocket In case of a jam occurring in the folding pocket follow the procedure below Open the left hand door Depress the pocket opening control Remove the jammed document Close the left...

Page 69: ...o clean your machine you will have to stop it for a while in particular for the drying of the rollers which requires at least 10 minutes During a cleaning operation we recommend you to clean the whole...

Page 70: ...s go through the ma chine with difficulty Dummy double documents in feeder D or F Jams during insertion folding significantly askew Letter not sealed properly Presence of water on the letter Action Pr...

Page 71: ...inordertohaveaccess to the cleaning menu Be sure to check feeder F It is essential to remove all the documents from the feeders including the envelopes prior to starting up a cleaning operation otherw...

Page 72: ...e front of the feeder Select the feeder to be cleaned on the control panel using the arrows et Press on START STOP When the machine stops remove the cleaning sheet by pulling it towards the outside of...

Page 73: ...cle with the rod badly positioned may affect the proper functioning of the machine Feeder E PROCEDURE 2 FEEDER D E OR F This procedure is designed to clean simultaneously all the rollers of the select...

Page 74: ...its length Press the pressure unit button 23 and insert the cleaning sheet into the feeder with the rod and the 1 3 fold on the top making sure that its left edge is against the wall Insert the rod t...

Page 75: ...machine then proceed to clean anotherfeeder PROCEDURE 3 FOLDING ROLLERS Openthemachineandsimultaneouslyrubthethreefoldingrollers and the two inserting rollers with a cloth impregnated with a multi pur...

Page 76: ...with a dry cloth 3 1 2 Drying After cleaning the machine we recommend you to wait for 10 minutes at least to let the rollers dry completely Production can be resumed after this 10 minute period It is...

Page 77: ...4103241J 77 A 4103980D A 28 05 2001 Cleaning 77 3 2 Cleaning of the casing Clean the casing of the machine with a damp cloth and a slightly soapy solution...

Page 78: ...ocopy offset recycled 60 to 120 g m 16 to 32 lb Stapled documents allowed Max number of sheets 5 sheets up to 120 g m 32lb ofcoatedpaperorup to 80g m 20 lb for other qualities Documents Automatic feed...

Page 79: ...6 x 9 other countries C5 162 x 229 mm Height of the flap 30to48mm 1 18 to1 90 Shape of the flap roundedtrapezoid Opening of the throat in center 9 to 28 mm 35 to 1 10 Grammage of the envelopes 75 to...

Page 80: ...70g m 24to45lb used simultaneously with feeder D Other applications 80 to 250 g m 24 to 65 lb Shaped inserts A4 documents or letter folded in 2 or 3 documents of 14 folded in 4 Width of the folded doc...

Page 81: ...commended clearance for the document in the envelope 5 mm min 20 min Capacity of insert feeder D Reply envelopes and inserts 250 Capacity of insert feeder F Reply envelopes and shaped inserts 100 Simp...

Page 82: ...rammage and max number of sheets in multiple insertion up to 3 sheets of 80 g m 24 lb folded in 2 or in 3 depending on the quality of the document or up to 2 sheets of 80 g m 24 lb folded in 2 or in 3...

Page 83: ...th the letter stacker 860 mm 33 86 Depth 525 mm 20 67 Height with manual feeding and feeder B 472 mm 18 58 Height with manual feeding and feeder B and C 565 mm 22 24 Weight Empty weight with all optio...

Page 84: ...voltage 50 Hz version 230 V 10 10 60 Hz version 120 V 6 10 Averagepowerrequirement in operation 330 W Power requirement in standby 25 W Ambient temperature in operation 15 C 35 C Max ambient air humid...

Page 85: ...4103980D A 28 05 2001 SI60 FOLDER INSERTER USER S GUIDE 4103240H 01 A...

Page 86: ...4103980D A 28 05 2001 20 22 4 21 5 detail of the rear view 6 7 8 9 10 11 12 13 14 15 16 17 18 19 4103240H 02 A...

Page 87: ...4103980D A 28 05 2001 Issue 28 05 2001 4103980D A 4103240H 04 A...

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