NEFF T29TA79N0A, User Instructions

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Trouble shooting
en
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Trouble shooting
Trouble s hooting
DO NOT MODIFY THIS APPLIANCE.
Only authorized personnel from the Service Centre are
qualified to work on the appliance.
Sometimes certain faults detected can be easily
resolved. Before calling the Technical Assistance
Service, bear in mind the following advice:
Any of the following are considered to be abnormal
operation and may require servicing:
■
Yellow tipping of the cooktop burner flame.
■
Sooting up of cooking utensils.
■
Burners not lighting properly.
Gas valves, which are difficult to turn in case the
appliance fails to operate correctly, contact the
authorised service provider in your area.
Fault Possible cause Remedial action
Electrical operation is gener-
ally impaired.
Defective circuit breaker. Check inside the fuse box to see if any of the fuses are
damaged. Replace if necessary.
The circuit breaker or one of the residual-current circuit
breakers has been triggered.
Check the control panel to see if the automatic circuit
breaker or a fault current switch has failed.
Automatic ignition is not work-
ing.
There may be remnants of food or cleaning agent resi-
dues trapped between the ignition plugs and the burners.
The spaces in between the ignition plugs and the burners
must be clean.
The burners are wet. Carefully dry the burner caps.
The burner caps have not been fitted correctly. Make sure that the caps have been fitted correctly.
The appliance is not earthed or has not been connected
correctly, or the earth cable is damaged.
Contact an electrician.
Automatic ignition is not work-
ing and the ”‚ or ”ƒ symbol
appears in the display.
The electronics have overheated. Switch the burners off or use only the lowest heat setting
until the electronics have cooled down sufficiently.
The burner flame is uneven. The burner parts have not been fitted correctly. Fit the burner parts to the relative burner correctly.
The burner slots are dirty. Clean the burner slots.
The gas does not appear to be
flowing correctly or there is no
gas being produced at all.
The gas supply has been shut off by the intermediate
valves.
Open the intermediate valves.
If gas is supplied by a gas cylinder, check that this is not
empty.
Replace the gas cylinder.
There is a smell of gas in the
kitchen.
The gas tap is open. Close the gas tap.
The gas cylinder has not been connected correctly. Make sure that the gas cylinder has been connected cor-
rectly.
Gas may be leaking. Close the central tap in the gas line, ventilate the room
and immediately call an authorised installer, who can
inspect the gas system and issue an installation certifi-
cate. Do not use the appliance until you are sure that gas
is not leaking from the system or the appliance.
The burner switches off as
soon as the control knob is
released.
The control knob was not held down for long enough. If the burner is switched on, hold the control knob down
for a few seconds longer.
The burner slots are dirty. Clean the burner slots.
”„ , ”… , ”† , ”‡ , ”ˆ ,
”‰ , ”Š appear in the dis-
play.
Electronics fault. Disconnect the hob from the power supply. Wait a few
seconds and then reconnect it. If the indicator remains lit,
contact the after-sales service.
The heat setting indicator in
the display continually devi-
ates from the heat setting that
was selected using the control
knob.
Incorrect calibration of the electronics. Carry out the calibration in accordance with the installa-
tion instructions.