NEFF T16BT71N0K/03, Instruction Manual

Page: 47 / 68

Trouble shooting
en
47
■
Abrasive sponges
■
High-pressure cleaners or steam jet cleaners
Ground-in dirt can be best removed with a glass
scraper, available from retailers. Please note the
manufacturer's instructions.
You can also obtain a suitable glass scraper from our
after-sales service or from the e-Shop.
Using special sponges to clean glass ceramic achieves
great cleaning results.
Hob surround
To prevent damage to the hob surround, observe the
following instructions:
■
Use only hot soapy water.
■
Wash new sponge cloths thoroughly before use.
■
Do not use any sharp or abrasive agents.
■
Do not use the glass scraper.
Twist knob
It is recommended that the touch knob is wiped with
lukewarm soapy water only. Do not use harsh or
abrasive agents. The twist knob will be damaged if
cleaned in the dishwasher or immersed in soapy water.
3
Trouble shooting
Trouble shooting
Faults often have simple explanations. Please read the
notes in the table before calling the after-sales service.
The electronics of your hob are underneath the control
panel. For various reasons, the temperature in this area
may rise sharply.
In order that the electronics do not overheat, the
hotplates are switched off as and when necessary. The
”ƒ , ”… , or ”† display appears alternately with the • or
œ residual heat indicator.
E-report in the displays
When an error message with "E" appears in the display,
e.g. E0111, switch the appliance off and on again.
If it was a one-off error, the display goes out. If the error
message appears again, call the after-sales service and
quote the exact error message.
Display Fault Measure
None The power supply has been disconnected. Check the household fuse for the appliance. Check whether there is a
power cut by trying other electronic appliances.
All displays flash The touch control is wet or an object is resting
on it.
Dry the control or remove the object.
”ƒ
Several hotplates have been used over a pro-
longed period at high power settings. To pro-
tect the electronics, the hotplate has been
switched off.
Wait a while. Touch any touch control. When ”ƒ goes out, the electronics
have cooled down sufficiently. You can continue cooking.
”… Despite the switch-off by ”ƒ , the electronics
have become hot again. All hotplates have
therefore been switched off.
Wait a while. Touch any touch control. When ”… goes out, you can con-
tinue cooking.
Ӡ and the heat setting
flash alternately. An
audible signal can be
heard
Warning: There is a hot pan in the area of the
control panel. There is a risk that the electron-
ics will overheat.
Remove the pan. The fault display goes out shortly afterwards. You can
continue cooking.
Ӡ
and audible signal
There is a hot pan in the area of the control
panel. To protect the electronics, the hotplate
has been switched off.
Remove the pan. Wait a while. Touch any control. When
Ӡ
goes out, you
can continue cooking.
”‰
The hotplate was in operation for too long and
has switched itself off.
You can switch the hotplate back on again immediately.
š“ The hotplates do
not heat up
Demo mode is switched on Switching off the demo mode: Disconnect the appliance for 30 seconds
from the power supply (switch off the household fuse or the circuit breaker
in the fuse box). Touch any touch control after 3 minutes. The demo mode
is switched off.