26
After-sales service
Our after-sales service is there for you if your appliance needs
to be repaired. We will always find the right solution in order to
avoid unnecessary visits from a service technician.
E number and FD number
When calling us, please give the product number (E no.) and
the production number (FD no.) so that we can provide you with
the correct advice. The rating plate containing these numbers
can be found on the right-hand side of the oven door. You can
make a note of the numbers of your appliance and the
telephone number of the after-sales service in the space below
to save time should it be required.
Please note that there will be a fee for a visit by a service
technician in the event of a malfunction, even during the
warranty period.
Please find the contact data of all countries in the enclosed
customer service list.
To book an engineer visit and product advice
Trust the expertise of the manufacturer, and rest assured that
the repair will be carried out by trained service technicians
using original spare parts for your domestic appliance.
Test dishes
Test dishes tested to standard EN 50304/EN 60350 (2009)
and IEC 60350. Please note the information in the tables about
preheating. The table values do not include Rapid heat up.
E no.
FD no.
After-sales service
O
GB
0844 8928989
Calls from a BT landline will be charged at up to
3 pence per minute. A call set-up fee of up to 6 pence
may apply.
IE
01450 2655
Baking
Shelf height Operating
mode
Temperature
in °C
Baking time in
minutes
Viennese whirls
3
%
140 - 150*
25 - 35
1
3
140 - 150*
20 - 30
1 + 3
3
140 - 150*
20 - 40
1 + 3 + 4
3
130 - 150*
30 - 50
Small cakes (20 per tray)
3
%
160 - 170**
20 - 35
1
3
150 - 160**
20 - 30
1 + 3
3
150 - 160**
25 - 35
1 + 3 + 4
3
150 - 160**
25 - 35
Hot water sponge cake
2
%
160 - 170*
25 - 35
1
3
150 - 160*
25 - 35
Double crust apple pie (tinplate tins next to one another,
figure A)
1
0
170 - 180*
75 - 85
Double crust apple pie (black tins placed diagonally across
from each other, figure B)
1 + 3
3
170 - 180*
65 - 80
* Preheat oven
** Preheat for 10 minutes
