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This service and reference manual contains technical information necessary for servicing and repairing the 

Ready ES Pro

 series systems. The manual includes system setup information, procedures for installing options, 

and troubleshooting. The manual is written for NECCSD-trained customer engineers, system analysts, service 
center personnel, and dealers.

The manual is organized as follows:

Section 1 — Technical Information

, provides an overview of the computer features, hardware design, 

interface ports, and internal devices.

Section 2 — Setup Utility

, includes procedures for configuring the system through the Setup utility program

Section 3 — Option Installation

, provides installation procedures for adding optional expansion boards, 

diskette and hard disk storage devices, system memory, and processor updates.

Section 4 — Maintenance and Troubleshooting

, includes recommended maintenance information, lists 

possible computer problems and their solutions, and has battery replacement procedures.

Section 5 — Disassembly and Reassembly

, includes computer disassembly and reassembly procedures.

Appendix A — System Specifications

, provides a list of the system specifications including dimensions, 

weight, environment, safety compliance, power consumption, and memory.

Appendix B — Connector Pin Assignments

, provides a list of the system boards’ internal and external 

connector pin assignments.

Appendix C — System Resources

, includes information on system board jumpers, IRQ settings and the 

BIOS update utility.

 

 

Summary of Contents for READY ES PRO

Page 1: ...n Installation provides installation procedures for adding optional expansion boards diskette and hard disk storage devices system memory and processor updates Section 4 Maintenance and Troubleshootin...

Page 2: ...o use the processor s power the system features an optimized 64 bit memory interface and provides support for secondary cache to compliment the processor s internal caches High performance features in...

Page 3: ...ntegrated input output I O interface that offers the highest performance local bus available for the Pentium processor The PCI bus supports burst modes that send large chunks of data across the bus al...

Page 4: ...nfiguration of installed boards and assigns available system resources to the devices On completion of Plug and Play POST the operating system checks to see if there are any additional resources requi...

Page 5: ...RQ System Resource NMI I O channel check 00 Reserved internal timer 01 Reserved keyboard buffer full 02 Reserved cascade interrupt form slave PIC 03 COM2 04 COM1 05 LPT2 Plug and Play option Audio Use...

Page 6: ...l port uses a fast 16550 UART which supports transfer rates up to 19 2 kilobytes KB per second This port allows the installation of high speed serial devices for faster data transfer rates The two USB...

Page 7: ...mpatible with Sound Blaster Pro Sound Blaster 2 0 Ad Lib MPU 401 and Microsoft Windows Sound System for PC sound applications Stereo jacks microphone in line in line out 16 bit stereo FM music synthes...

Page 8: ...Control ITU T V 42 MNP1 4 Fax maximum speed ITU T V 17 14 400 bps V 29 V 27ter V 21 Ch 2 Group 3 Firmware VoiceView support ADPCM voice operation DTMF tone detection generation Ethernet Network Board...

Page 9: ...speeds depending on whether the CD contains music or data The reader is fully compatible with Kodak Multisession Photo CDs and standard CDs The reader is connected to the secondary IDE PCI port on the...

Page 10: ...or goes and in what position it was installed Precautions Take care when working inside the system and when handling computer components Avoid electric shock or personal injury by observing the follow...

Page 11: ...scribe how to remove the system unit cover WARNING Before removing the system unit cover turn off the power and unplug the system power cable Power is removed only when the power cable is unplugged Tu...

Page 12: ...ace the system unit cover use the following procedure With the cover about an inch away from the front of the system unit carefully align the top and bottom cover tabs into the slots and tabs in the s...

Page 13: ...boards Plug and Play allows the installation of a board in an expansion slot without changing the hardware settings There are no system resource conflicts to resolve Plug and Play automatically confi...

Page 14: ...emove the screw securing an expansion slot cover and remove the cover Save the screw for installing the board Be sure to save the slot cover for future use Figure 5 Removing the Slot Cover Hold the bo...

Page 15: ...to the support bracket Pull the board out of the connector Gently rock the board from side to side to release it from its connector Figure 7 Removing a Board Replace the system unit cover DIMM Upgrad...

Page 16: ...identify DIMM sockets NOTE If any cables block access to the DIMM sockets label and disconnect them If any boards block access to the sockets remove them Locate the two DIMM sockets J5F2 Bank 0 and J5...

Page 17: ......

Page 18: ...ctronic supply stores or a cardboard box Repeat steps 2 through 4 if you need to remove another DIMM DIMM Installation Use the following procedure to install a DIMM Remove the system unit cover Locate...

Page 19: ...rocessor in the system Remove the system unit cover Locate the processor socket on the system board Figure 10 Locating the Processor Socket If there are expansion boards obstructing your view of the s...

Page 20: ...an go without forcing CAUTION Before picking up the processor reduce static discharge by touching the system s metal chassis Lift the processor out of the socket Processor Installation Use the followi...

Page 21: ...processor in the socket Replace the heatsink by positioning the clamp openings over the socket tabs Figure 14 Replacing the Heatsink Be sure the jumper settings are set correctly for the upgrade proc...

Page 22: ...inch slot contains the standard IDE hard disk 1 inch high thin height The rear internal 3 1 2 inch slot is available for a second hard disk drive three 5 1 4 inch accessible device slots 1 6 inch high...

Page 23: ...device on the IDE channel The standard IDE hard disk is set as the master device on the primary IDE connector The standard CD ROM reader is the master device on the secondary IDE connector Installatio...

Page 24: ...th pin 1 the notched end on the drive connector Figure 3 17 shows the optional three connector diskette drive signal cable Figure 17 Optional Diskette Drive Signal Cable IDE Signal Cables Each system...

Page 25: ...to the standard storage devices System power cables vary in length and provide connector sizes to accommodate a variety of supported storage configurations Power cable connectors are keyed to fit onl...

Page 26: ...shown in Figure 3 20 Locate an available power connector coming from the power supply Connect the appropriate power cable to the power connector on the IDE device Figure 20 Connecting IDE Device Cable...

Page 27: ...following procedure to install a 3 1 2 inch device Follow the preinstallation instructions that came with the device such as setting jumpers and switches Remove the system unit cover To access the rea...

Page 28: ...e hard disk in the hard disk drive slot Align the four holes on the bottom of the hard disk with the holes in the system unit Secure the hard disk with the four screws that come with the hard disk Fig...

Page 29: ...ot cover and the two rails to a device slot in the system If you are installing a hard disk in the 5 1 4 inch slot keep the slot cover handy Otherwise store the slot cover Replace the cover if you rem...

Page 30: ...tabs from inside the panel and pushing the panel out Figure 26 Locating the Blank Panel Tabs Insert the connector end of the device into the device slot in the system unit and secure the device with...

Page 31: ...are as follows NEC CS500 monitor NEC C700 monitor parallel printer serial devices For other external devices see the instructions that come with the option NEC CS500 Monitor Some systems ship with th...

Page 32: ...operly grounded power outlet Reconnect the system unit power cable to the system unit Power on the monitor Power on the system unit NEC C700 Monitor Some systems ship with the NEC C700 monitor without...

Page 33: ...nter cable to the printer port on the rear of the system unit Secure the cable with the screws provided Connect the other end to the printer Turn on the printer and the computer Figure 30 Connecting a...

Page 34: ...Turn on the serial device and the computer Figure 31 Connecting an RS 232C Cable...

Page 35: ...2 8692 To order spare parts Dealers Call 1 888 632 8692 To order spare parts Customers Call 1 800 233 6321 To contact Customer Service about service and contract warranty issues Call 1 888 632 9128 To...

Page 36: ...nts specific to each product Order information from FaxFlash as follows Be sure that your fax machine or fax modem is on Have ready the document number for the document you want if you already know th...

Page 37: ...ts 1 Flow control Xon Xoff select Hardware if using 14 4 Kbps or higher Following the Hyper Terminal instructions enter the BBS phone number 1 978 635 4706 Your business phone system and or location m...

Page 38: ...r through your Internet account NECCSD s Home Page contains general information about current products You can also use the Internet to access the NECCSD FTP file transfer protocol site to download va...

Page 39: ...clean for about 30 seconds Keyboard Cleaning As necessary inspect and clean the inside of the keyboard as follows Remove the eight screws holding the keyboard enclosure together NOTE The keyboard and...

Page 40: ...and Solving Problems One beep indicates that the system has completed its power on self test POST test If intermittent beeping occurs power off the system and try again If the beeping persists see Ta...

Page 41: ...and correct the parameters 2 Replace the CMOS battery if the date and time must be set each time the computer is powered on Computer halts during loading sequence 1 Power the computer off Check for p...

Page 42: ...r malfunction Unable to synchronize display 1 Adjust the monitor s synchronization controls 2 Check that the monitor s resolution matches the video setting or the video driver used 3 Check that the ut...

Page 43: ...ghtened paper clip into the emergency eject hole until the tray opens Cannot access CD ROM reader 1 Check that the CD ROM driver software is loaded and not corrupted 2 Check signal and power connectio...

Page 44: ...e memory refresh circuitry on the system board is faulty 2 Parity Error Parity error in the first 64 KB of memory 3 Base 64 KB Memory Failure Memory failure in the first 64 KB 4 Timer Not Operational...

Page 45: ...an equivalent type recommended by the manufacturer when replacing the battery Lithium acts as a catalyst when exposed to water and causes spontaneous combustion on contact Discard used batteries acco...

Page 46: ...general rules Disconnect all peripherals When handling boards or chips touch the system unit frame to discharge static Do not disassemble parts other than those specified in the procedure All screws...

Page 47: ...lled expansion board s per the following steps Remove the system unit cover as previously described Disconnect any cables leading from the expansion board s Remove the screw from the expansion slot br...

Page 48: ...panel as previously described Remove the blank panel from the selected slot by pressing the panel tabs from inside the front panel and pushing the blank panel out see Figure 5 3 Figure 3 Removing the...

Page 49: ...embly Card Guide and Fan Assembly Removal Remove the card guide and fan assembly per Figure 5 5 and the following steps Remove the system unit cover and front panel assembly as previously described Un...

Page 50: ...ng hole Remove the lamp assembly from the system unit Figure 6 Locating the System Lamps Suspend Switch Removal Remove the suspend switch per Figure 5 7 and the following steps Remove the system unit...

Page 51: ...escribed Label and unplug all signal and power cables from any device s in the 5 1 4 inch device cage Also unplug the audio cable from the CD ROM reader If removing a device from the top 5 1 4 inch sl...

Page 52: ...bottom 5 1 4 inch slot remove the two screws that secure the device to the front of the system unit Slide the device out from the front of the system unit Remove the four screws two to a side securin...

Page 53: ...e as follows Remove the system unit cover and front panel as previously described Unplug the diskette drive power cable and signal cable from the diskette drive NOTE When reinstalling the diskette dri...

Page 54: ...d Remove the two screws securing the power on switch and cable to the front of the system unit free the switch from the system unit and let it dangle out of the way while removing the power supply Fig...

Page 55: ...tem board per the following steps Remove the following components as previously described system unit cover expansion boards Remove and label all cables connected to the system board Appendix B provid...

Page 56: ...2 Internal power cable and switch 158 050906 001 3 Suspend button cable assembly 158 050895 004 4 Reset button cable assembly 158 050685 031 5 LED power cable 158 052170 001 6 Hard drive LED cable 158...

Page 57: ...assembly 146807 32 PCB card edge guide 158 052127 012 33 I O plate 158 030782 017 34 Microsoft Sidewinder game pad 230 00013 35 Heatsink clip 146468 36 Heatsink 146824 01 37a 166 MHz MMX CPU 081704 0...

Page 58: ...Illistrated Parts Breakdown Description Part Number Ready ES Pro Series User s Guide 102038 Ready ES Pro Series System Upgrade and Reference Guide 102037 Ready ES Pro Series Service and Reference Manu...

Page 59: ...Figure 5 15 Illustrated Parts Breakdown 980428mc...

Page 60: ...2 KB of pipeline burst cache ZIF Socket integrated 321 pin type 7 ZIF socket supports next generation processor Random Access Memory RAM Standard RAM 32 MB of SDRAM installed in one of two industry st...

Page 61: ...nd 9 pin connector Universal Serial Bus USB two USB ports support two USB peripherals directly to the system with appropriate connector each port supports up to 127 daisy chained devices supports 12 m...

Page 62: ...rate Cursor Control Keys standard Mouse Microsoft IntelliMouse PS 2 compatible six pin connector Storage Devices Accessible Devices 3 1 2 inch 1 44 MB diskette drive CD ROM reader Device Slots Six dev...

Page 63: ...0 by 600 pixels 256 64 000 16 8 million colors 640 by 480 pixels 16 256 64 000 16 8 million colors Graphics Support with 4 MB video memory 1280 by 1024 pixels 256 colors 1024 by 768 pixels 256 64 000...

Page 64: ...bus interface DMA Interrupt I O address Power down mode dual master clock input Sound Retreival System SRS for 3D sound effects Complies with General MIDI system level 1 Wavetable synthesis to genera...

Page 65: ...ports MIDI device or gaming device Dimensions Height 14 in 35 56 cm Width 8 in 20 32 cm Depth 16 in 40 64 cm Weight The following weight is an average Weight depends upon the system configuration Syst...

Page 66: ......

Page 67: ...ngs IRQ0 timer IRQ1 keyboard IRQ2 programmable interrupt controller IRQ3 COM2 IRQ4 COM1 IRQ5 LPT2 IRQ6 diskette drive IRQ7 LPT1 IRQ8 real time clock IRQ9 user available IRQ10 user available IRQ11 Wind...

Page 68: ...vailable Checking Jumper Settings The following procedure explains how to locate and if necessary change jumper settings when upgrading the processor See this section to also view factory jumper setti...

Page 69: ...Freq Freq Freq Freq Ratio 5 6 1 2 5 6 66 MHz 33 MHz 8 33 MHz 3 233 MHz processor Host Bus PCI Bus ISA Bus Bus Processor J9C1 C J9C1 D Freq Freq Freq Freq Ratio 5 6 1 2 4 5 66 MHz 33 MHz 8 33 MHz 3 5...

Page 70: ...e system and monitor power cables and any external options Power on the monitor and system Run Setup to set a new password see Section 2 Security Menu BIOS Update Utility The system BIOS resides on a...

Page 71: ...arameters currently set on the system Turn off the system Insert the flash diskette in drive A and turn on the system The update proceeds automatically and shows a BIOS Update successfully completed m...

Page 72: ...14 Configuration jumpers C 2 Configurations 1 1 setup 2 1 Connectors B 1 DIMM sockets B 10 diskette drive B 8 IDE interface B 9 ISA expansion bus B 11 keyboard B 6 mouse B 6 PCI expansion bus B 13 pow...

Page 73: ...pansion boards 5 3 front panel 5 4 power supply 5 13 speaker assembly 5 6 suspend switch 5 8 system board 5 14 system lamp 5 7 system unit cover 5 2 Disasssembly illustrated parts breakdown 5 15 E Exp...

Page 74: ...resources C 2 Interrupts C 2 IRQs C 2 J Jumper settings clearing password C 4 system board C 2 K Keyboard cleaning 4 6 M Maintenance 4 5 keyboard cleaning 4 6 mouse cleaning 4 6 system cleaning 4 5 M...

Page 75: ...oval 3 3 device slots 3 17 expansion board removal 3 8 external options 3 28 precautions 3 2 P Power management 1 10 Power supply 1 10 R Reassembly 5 1 Removing expansion board 3 8 Repair 5 1 disassem...

Page 76: ...ice preparation 3 18 device slots 3 17 A 3 System board 1 1 connectors B 1 jumpers C 2 System cleaning 4 5 System configurations 1 1 System resources C 2 T Troubleshooting 4 8 problems and solutions 4...

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