Certified Alarm Co. (256) 383-1225 by: Jerry W. Sharp © 2012 by Certified Alarm Co. of Ala. Inc. 4/19/2012
Voice Mail and Auto Attendant
(InMail required for Voice Mail)
Automated Attendant
automatically answers the incoming outside caller.
After listening to a customized message (Day, Night or Holiday), an
outside caller can dial directly to an extension or department.
Voice Mail,
answers your phone and gives the caller the option to leave
you a message or dial another extension.
Voice Mail Setup
(Must complete all 3 steps)
1. Record your Greeting
•
Press the
VM:XX
Soft Key
•
Press the
Greet
Soft Key.
•
Press the
Gr1
(
gr
eeting 1) Soft Key. (you may record the other
greetings later)
•
Press the
Rec
Soft Key.
•
Follow the prompts to record your greeting.
•
Press
LSTN
(Listen),
REC
(Record over)
Del
(Delete)
Back
(Previous Menu) or
#
to exit.
2. Record Your Name
•
Press the
VM:XX
Soft Key
•
Press
R N
(
7 6
) to
r
ecord your
n
ame.
•
Press the
Rec
Soft Key.
•
Follow the prompts to record your name.
•
Press
LSTN
(Listen),
REC
(Record over)
Del
(Delete)
Back
(Previous Menu) or
#
to exit.
3. Enter your Password
*
(Security Code)
•
Press the
VM:XX
Soft Key
•
Press
O P
(
6 7
) for Mail Box
Op
tions.
•
Press the
Code
Soft Key.
•
Follow the prompts; enter your 4 digit Password.
(you must use this
each time you access your mail box, do not forget it!. There is no way to
retrieve it.)
•
Press
OK
to save or
Clear
to start over.
*
Without a password callers may be able to listen and delete
your voice mail messages.
Page 12
Transferring Calls
To transfer a call to another extension
•
With the call in progress, press the
DSS
button, and hang-up (Blind
transfer) or wait for the user to answer and announce the caller, then
hang-up (announced transfer)
•
If no DSS button is available, press the
Trf
Soft Key or
Transfer
button then dial the 3-digit Extension Number, and hang-up (Blind
transfer) or wait for the user to answer and announce the caller, then
hang-up (announced transfer)
•
If there is no answer, the caller will go to VoiceMail if transferred or
to cancel and get the caller back press the blinking green outside line
button.
To transfer directly to Voicemail
•
With the call in progress, press the
DSS
button.
(you can transfer to a
busy extension)
if no DSS button press the
Trf
Soft Key or
Transfer
button then dial the 3-digit Extension Number.
•
Dial
8
and
Hang-up
to complete the transfer to Voicemail.
Placing callers on hold
To Place a caller on Hold
(call can be picked up from any phone)
•
With the call in progress, press
Hold
•
To return to the call at your extension, or any other extension. Press
the blinking Green Line button (Hold button on inside ICM callers) on
your phone, Blinking red on all other phones.
•
Calls will recall to your extension if not answered within the
programmed recall time limit,
To place caller on Exclusive Hold
*
(call can only be picked up from this phone)
•
With the call in progress, press the
Exclusive Hold
*
button
•
To return to the call at
your extension only
. Press the blinking
Green button on your phone, Steady red on all others.
•
Calls will recall to your extension if not answered within the
programmed recall time limit.
Mute
(Microphone Key)
•
The Mute button will disable the Handset, Headset or Speakerphone
Microphone
while in use; the Mute button is on to indicate your
Handset, Headset or Speakerphone mic. is disabled (off). Press the
button to toggle on/off. This button is usually left off.
(* Requires a programmable function button programmed as Exclusive Hold. To program
function key. Press speaker, dial 751, press unused function button, and dial 45)
Page 5
