Certified Alarm Co. (256) 383-1225 by: Jerry W. Sharp © 2012 by Certified Alarm Co. of Ala. Inc. 4/19/2012
Auto Attendant Greetings
(All recordings or mode changes must be from the System Administrators phone)
Recording the Day/Night/Override Greeting
*
•
Presses the VMsg Soft Key, when prompted enter your security
code.
•
Press
72
(
SA
) for the
S
ystem
A
dministrator menu.
•
Press the
Instr
Soft Key, for the Instruction Menu Messages.
•
Enter mailbox number for the Day Greeting
001
*
,
Night Greeting
002
*
,
Lunch/Out of Office
003
*
or the Override Mailbox
004
*
.
•
Follow the prompts to
Lstn
(Listen),
Rec
(Record) or
Erase
the
greeting.
•
To record or change the greeting press the
Rec
. Soft Key.
•
Press the
Done
Soft Key or the
#
Key when finished recording.
•
Press the
Lstn
Soft Key to review,
•
Press
Rec
Soft Key to re-record, or press the
Exit
Soft Key to quit
*
Default Mailbox Numbers, Note any changes or additions.
Day
MB
001
MB
005
Night
MB
002
MB
006
Lunch/Out
MB
003
MB
007
Override
MB
004
MB
008
Activating the Override Greeting
(Used for Holiday Greetings or unexpected Weather Closings)
•
Press the
VMsg
Soft Key, when prompted enter your security code.
•
Press
726
(
SAO
) for the
S
ystem
A
dministrator, Answering Schedule
O
verride menu.
•
Enter the Table Number
1.
•
The Display/Prompts gives the information about the Answering
Schedule Override, you may turn the mailbox
On
/
OFF
or change the
Mail box number (
MBOX,
usually
004
).
•
To turn On, press the
On
Soft Key. (be sure the greeting for the
override mailbox is recorded)
•
Press the
Exit
Soft Key and Hang Up.
•
This Override greeting will answer until you renter the System
Administrator Override menu and press the
Off
Soft Key.
*
When recording the Day/Night greeting, it will be easier to change the greetings if
you use extension numbers (Press 102 for Sales) instead of menu numbers
(Press 1 for Sales). Any valid extension number, Mailbox number or Group
number can be used, see your installer for a list of numbers.
Having your greetings written down before you start will help. Remember KISS
(
K
eep
i
t
S
hort and
S
imple)
Page 14
Soft Keys
(button function displayed on bottom line of the display)
•
Each display telephone provides interactive Soft Keys for intuitive
feature access. It is no longer necessary to remember feature codes
to access the telephone advanced features because
the function of
the Soft Keys change as the user processes calls.
Programmable Function Keys
(See page 10 for instructions)
•
Usually programmed for your Extension number, CO Lines, Direct
Station Select (DSS*), Park, Page, Record Buttons etc.
*DSS button (
D
irect
S
tation
S
elect) = one of the programmable button programmed to call
another extension and see busy status
Non Programmable Keys
•
Call Indicator Lamp= Blinks with new voice mail message(s).
•
Exit = Cancel and returns to main screen
•
Help = Press Help then press a programmable key(s) to display
current key programming.
•
Flash = Used to disconnect calls and get dial tone for the next call
•
Transfer = Transfer to stations without a DSS button (page 5)
•
Mute = Turns the phones mic on/off, usually left off (page 5)
•
DND = Sets up do not disturb if pressed during a call.
•
Clear/Back = Press this key to cancel the current action or delete a
character
•
Hold
= Place callers on Hold (page 5)
•
Speaker = Press to answer or place calls handsfree.
Volume Adjustments
To adjust Ring Volume
(see page 11 to change the ring tone)
•
While the phone is ringing. (internal or external)
•
Press the up or down Cursor key to adjust ring volume.
•
Or
press the
Menu
key. Default is Menu
10 Volume Preference
•
Press “
Enter
”
•
Use the Left or Right cursor keys to select “Ring” or “Off Hook Ring”
•
Press “
Enter
”
•
Adjust the volume with the
Up or Down
cursor key.
•
Exit/Save by lifting Handset.
To adjust Handset or Speakerphone receive volume
•
While on a call using either the Handset or Speakerphone.
•
Press the up or down Cursor key to adjust caller’s volume.
Page 3
