Maintenance and Troubleshooting 4-9
Table Section 4-6 Problems and Solutions
Problem
Symptom
Solution
5
.
Replace system board.
Sound/fax/modem
board malfunction
No output from both the 8-bit and
16-bit digitized sounds.
1.
Check interrupts. Refer to
Section 1 for interrupt settings.
2.
Check DMA channels. Refer
to Section 1 for DMA channel
settings.
Keyboard or mouse
malfunction
Monitor has prompt, but cannot
input data.
1
.
Check that
keyboard/mouse is plugged in.
2
.
Check password (see
Section 2).
3
.
Disable password (see
Section 2).
4
.
Replace keyboard (or
mouse).
5
.
Replace system board.
Monitor malfunction
Unable to synchronize display.
1
.
Adjust the monitor's
synchronization controls.
2
.
Check that the monitor's
resolution matches the video
setting or the video driver used
(see Section 1).
3
.
Check that the utility is not
selecting a refresh rate/resolution
that is not supported by the
monitor.
4
.
Check that the driver used
matches the capabilities of the
video controller and WRAM on
the video board.
Wavy display.
1
.
Check that the computer and
monitor are not near motors or
electric fields.
Blank display.
1
.
Check that built-in VGA or
optional video board, if installed,
is enabled (see Section 2).
2
.
Check that the monitor
power ON/OFF switch is ON.
3
.
Check cable connections
between the AC power supply
and monitor.
4
.
Adjust brightness and
contrast controls on the monitor.