NEC POWERMATE 2000 - 01-2001 User Manual Download Page 98 | Manualshive

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Solving System Problems 5-7

Speaker Problems

Check the following problems to see the possible cause and solution.

!

Speaker volume is too low.

Adjust the volume control on the side of the system unit. If the volume
is still too low, adjust the volume through the system software. See
your Windows Multimedia online help.

!

No sound.

If using a headset, check that it is plugged in.

!

Sound is only coming from one speaker.

Balance the speaker output by adjusting the balance in the sound
software. See your Windows Multimedia online help.

How to Clean the Mouse

Under normal conditions, your mouse has a self-cleaning mechanism that
prevents a buildup of dust or lint around the mouse ball and tracking
mechanism. Periodically, however, you might need to clean the mouse
ball.

Use these steps to clean your mouse.

1.

Wake a system in sleep mode, save and close any open applications,
close Windows, and power off your system and any peripherals
attached to it.

2.

Turn the mouse over. Locate the mouse ball cover (see the following
figure).

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Summary of Contents for POWERMATE 2000 - 01-2001

Page 1: ......

Page 2: ...ing each product However actual performance of each such product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NECC To allow for design and specification improvements the...

Page 3: ...o Connectors 1 8 Universal Serial Bus Ports 1 8 Hard Drive 1 8 Anti theft Bracket 1 8 Left Side Features 1 9 PC Card Slots 1 9 System Unit Fans 1 10 Rear Features 1 10 PS 2 Mouse Port 1 11 Kensington Lock Slot 1 11 PS 2 Keyboard Port 1 11 Printer Port 1 11 Serial Port 1 11 LAN Connector 1 11 Optional Modem Connector 1 12 VGA Connector 1 12 DC Power Connector 1 12 Bottom Features 1 13 Memory Socket...

Page 4: ...g the System Configuration Tools and Utilities 3 2 BIOS Setup Utility 3 4 How to Start Setup 3 4 How to Use Setup 3 4 Main Menu 3 6 Advanced Menu 3 12 Security Menu 3 17 Power Menu 3 21 Boot Menu 3 22 Exit Menu 3 24 Hard Drive Security 3 25 Establishing Hard Disk Drive Passwords 3 25 Changing Hard Disk Drive Passwords 3 26 Using Hard Disk Drive Password Protection 3 26 Moving the Hard Drive 3 27 F...

Page 5: ... 3 40 4 Adding Expansion Devices Safety Precautions 4 2 USB Devices 4 3 PC Cards 4 4 Inserting a PC Card 4 4 Removing a PC Card 4 6 Memory Modules 4 7 Checking System Memory 4 8 Installing a SO DIMM Module 4 8 Removing a SO DIMM Module 4 11 Hard Drive 4 12 Removing a Hard Drive 4 12 Installing a Hard Drive 4 14 Parallel Printer 4 15 External Monitor 4 15 Serial Devices 4 15 5 Solving System Proble...

Page 6: ...ors A 11 Checking Your Comfort How Do You Measure Up A 11 Checking Your Chair A 11 Checking Your Keyboard A 12 Checking Your Mouse A 12 Checking Your Monitor A 12 Checking You A 12 B System Specifications System Board B 2 System Processor B 2 Random Access Memory RAM B 2 Cache Memory B 2 Read Only Memory ROM B 2 Calendar Clock B 3 Input Output I O Features B 3 Video Memory B 3 Sound Controller B 4...

Page 7: ...Contents vii Dimensions B 9 System B 9 Keyboard B 9 Power B 9 Operating Environment B 9 Compliance B 10 Index Regulatory Statements ...

Page 8: ...r CD and Intel Pentium III Serial Number Control Utility The chapter also includes information for setting the password jumper Chapter 4 Adding Expansion Devices provides installation procedures for adding expansion devices such as USB devices PC cards memory upgrade modules hard drive external monitor and printer Chapter 5 Solving System Problems contains troubleshooting tips for solving simple p...

Page 9: ...es have the following meanings Warnings alert you to situations that could result in serious personal injury or loss of life Cautions indicate situations that can damage the hardware or software Note Notes give important information about the material being described Names of keyboard keys are printed as they appear on the keyboard for example Ctrl Alt or Enter Text or keystrokes that you enter ap...

Page 10: ... in the Release Notes is the result of extensive product testing Your system also comes with the NEC INFO Center online documentation installed on your hard drive The NEC INFO Center is an online guide to your PowerMate 2000 system It provides information about the system through the following online modules Tour User s Guide Questions Solutions and Services In addition to the documentation that s...

Page 11: ...1 Reviewing System Features Front Features Right Side Features Left Side Features Rear Features Bottom Features Microdesktop Chassis System Overview ...

Page 12: ...dix A Setting Up a Healthy Work Environment This chapter highlights system hardware and software features and describes system security features Front Features The following figures show the features on the front of the system unit and the front of the liquid crystal display LCD panel Brief descriptions of the features follow the figures PowerMate 2000 system A LCD Panel C System Unit B Power Slee...

Page 13: ...kette Drive B CD ROM Drive Lamp G Diskette Eject Button C CD ROM Disc Eject Button H Hard Drive Lamp D CD ROM Disc Emergency Eject I Power Lamp E Diskette Drive Lamp J Sleep Lamp PowerMate 2000 LCD panel features A LCD Panel C Increase Brightness Level Button B Decrease Brightness Level Button ...

Page 14: ...ture if you plan to be away from your system for more than 15 minutes Do not hold the button in any longer than three seconds or you will turn off the system and possibly lose data Press any key or move the mouse to resume system operation at the point where you stopped it Power and sleep lamps The power lamp indicates if system power is on or off The sleep lamp lets you know if the system is oper...

Page 15: ...se brightness button and a decrease brightness button on the panel allows you to increase or decrease the brightness of the display The buttons provide eight levels of brightness The default brightness is maximum Note Powering off the system or unplugging the system from the power outlet changes any new brightness setting to the maximum default brightness Diskette Drive Use the diskette drive to c...

Page 16: ... front of the drive indicates that the drive is reading data Press the tray button to open or close the CD ROM tray for loading or unloading a CD An emergency eject feature allows you to open the tray in case of a power or software malfunction Optional DVD ROM Drive Some systems might come with an optional DVD ROM drive in place of the CD ROM drive Use the DVD ROM drive to read DVD discs as well a...

Page 17: ...e Lock Bracket C Line In Jack G Hard Drive Access Panel D Microphone In Jack Volume Control Use the volume control to adjust the volume of the system s built in speakers or optional headphone set The speakers are located in the base of the LCD panel You can also use the Windows sound software To bring up the Windows volume control double click the speaker icon on the taskbar next to the system clo...

Page 18: ...vice into a port You can connect up to 127 USB devices including a keyboard mouse monitor printer scanner or speaker set Hard Drive The system comes with either a 10 0 gigabyte GB or a 20 GB enhanced intelligent device electronics EIDE hard drive The drive features ultra direct memory access DMA 66 technology for fast data transfer The drive also features Self Monitoring Analysis and Reporting SMA...

Page 19: ...chnology The CardBus technology provides up to 132 MB second of bandwidth The card slots support two Type II cards or one Type III PC card in the bottom slot for extending the system s capabilities Each type of PC card has a different function Using the PC card slots you can add a number of functions to the system with a variety of cards including a modem memory and Small Computer System Interface...

Page 20: ...eyboard printer serial device monitor and LAN or optional modem You ll also find a Kensington lock slot and a DC power connector These features are described in the following sections Depending on your system s configuration an optional mounting bracket might be installed at the rear of the system unit Use the bracket to secure the system to a solid object for example to a wall PowerMate 2000 rear...

Page 21: ...upports a standard PS 2 101 key or 104 key keyboard with a 6 pin mini DIN connector Use this port to connect the PS 2 keyboard shipped with your system Printer Port Use this port to connect a parallel printer with a 25 pin connector to the system unit The port is an enhanced capabilities port ECP It also supports enhanced parallel port EPP bi directional and uni directional protocols Serial Port A...

Page 22: ...an optional NEC MultiSync monitor NEC AccuSync monitor or other VGA compatible monitor with a 15 pin connector You can also attach a projector with a 15 pin connector to this connector The system supports simultaneous use of the LCD panel and an optional monitor connected to the VGA connector DC Power Connector The system operates with DC power supplied from the AC power adapter The adapter plugs ...

Page 23: ...removing the panel PowerMate 2000 bottom features A SO DIMM Socket 1 C SO DIMM Socket 0 B Password Clear Jumper Memory Sockets The system unit comes with either one 128 MB small outline dual inline memory module SO DIMM or two 128 MB SO DIMMs mounted in the system s memory sockets You can increase system memory up to a maximum of 512 MB by using 64 MB 128 MB and 256 MB modules see Adding Memory Mo...

Page 24: ...Jumper Settings and Security Menu in Chapter 3 Microdesktop Chassis The NEC Microdesktop chassis conforms to NEC s Very Small Form Factor and Flat Panel Display Specification The microdesktop has the following features small size chassis that is 85 percent smaller and correspondingly lighter than traditional desktops 15 inch LCD panel with 1024 x 768 pixel maximum resolution eight levels of displa...

Page 25: ...grated audio subsystem The audio chipset gives you a surround sound system for three dimensional sound effects It also provides wavetable synthesis Flashable ROM BIOS The system s ROM BIOS features system setup configuration plug and play support and flash support for economical BIOS upgrades System and Video Memory Your system comes with at least 128 MB of non ECC PC100 SDRAM and supports up to 5...

Page 26: ...ons on the Windows desktop Software available on the system includes the following applications Microsoft Internet Explorer Browser Internet Explorer provides a top notch browser with preloaded links for easy access to the world wide web Also use Internet Explorer to access one of the many new browser based utilities Norton AntiVirus 2000 Software Protect the system from viruses by running Norton ...

Page 27: ...the restore options PowerMate Application and Driver CD Use the PowerMate Application and Driver CD to install drivers for NEC system options that are not part of the factory configuration Also use the PowerMate Application and Driver CD to reinstall NECC supplied software See PowerMate Application and Driver CD in Chapter 3 for information about installing drivers from the CD Security The system ...

Page 28: ...sword protection for the hard drive Hard drive password protection restricts access to the drive if the drive is removed and installed in another system The system does not prompt for hard drive passwords while the drive remains in the current system The passwords are written to the system BIOS and to the hard drive to ensure that the password protection travels with the hard drive in the event it...

Page 29: ...2 Setting Up the System Cable Connections Startup Shutdown Power Saving Operation System Care More Information ...

Page 30: ...nistrator for guidelines on configuring the LAN Connect the system AC adapter power cord to a surge protector recommended or a properly grounded wall outlet and to the DC power connector at the rear of the system unit NECC recommends connecting the AC adapter power cord to a surge protector to protect your system Startup Press the power button to turn on the system unit and LCD panel The power lam...

Page 31: ... system To prevent damage to system components wake a system in sleep mode save and close any open applications exit Windows and power down the system 1 If the system is in sleep mode sleep mode lamp amber move the mouse or press a key to take it out of sleep mode see Power Saving Operation in the next section 2 Save your work and exit all open applications 3 Make sure that the hard drive diskette...

Page 32: ... minutes Take care to press and immediately release the power button to enter the sleep mode Avoid pressing and holding in the power button longer than three seconds or you may turn off power and possibly lose data from any open applications The system also goes into sleep mode when it has been inactive if the power management has been enabled and an inactivity timeout has been enabled To see if p...

Page 33: ...ted power on cycles These subject the system components to temperature variations and stress Disconnect the system from telephone and power lines when an electrical storm threatens If you have a fax modem lightning can travel in on the phone line and damage both the fax modem and the system unit Lightning can also travel in on power lines and damage the LCD panel and system unit Except for USB dev...

Page 34: ...cally using the following procedures For safety power off and unplug your system and any external devices before cleaning them Clean the outside of the system unit and LCD panel but not the screen with a soft clean cloth Remove stubborn stains with a cloth slightly dampened with a mild detergent Never use a strong cleaner or solvent on any part of the system Clean the LCD panel screen with a soft ...

Page 35: ...ode save and close any open applications shut down Windows and turn off the system unit and any external options connected to it 5 Unplug the system AC adapter power cord from the wall outlet or surge suppressor and the AC adapter from the system unit 6 Unplug any external options from the wall outlets or surge suppressor then disconnect them from the system unit 7 Pack the system components in th...

Page 36: ... using your system Quick Reference to Information About Your System Information Where to Find It Accessing the world wide web Chapter 6 Adding expansion devices Chapter 4 Guidelines for using your computer Appendix A Installing the applications provided by NECC PowerMate Application and Driver CD in Chapter 3 Protecting the system from viruses Chapter 1 Setting a password Chapter 3 System specific...

Page 37: ...guration Tools and Utilities BIOS Setup Utility Hard Drive Security FLASH Utility NEC INFO Center NEC Product Recovery CD PowerMate Application and Driver CD System Board Jumper Settings Intel Processor Serial Number Control Utility ...

Page 38: ...Serial Number Control Utility for controlling the reading of the processor serial number See the following table for a quick guide to the utilities tools or procedures required for configuring the system For detailed information about these and other tools see the sections following the table Configuration Tools and Utilities The following table lists ways you can configure the system and the util...

Page 39: ...uct Recovery CD Parallel port enabling configuring BIOS Setup Advanced Menu Password setting or clearing user supervisor or both BIOS Setup Security Menu Jumper settings Plug and Play enabling BIOS Setup Advanced Menu Power management enabling configuring BIOS Setup Power Menu Serial ports enabling BIOS Setup Advanced Menu SO DIMM memory checking BIOS Setup Main Menu Software provided through NECC...

Page 40: ...store your system to the current parameters if you need to have the CMOS battery replaced How to Start Setup To start the BIOS Setup Utility follow these steps 1 Turn on or reboot the system 2 Press F2 at the NEC startup screen You have about five seconds to press F2 Setup s Main Menu window appears How to Use Setup The Setup utility has a Main Menu window and six top level menus with submenus The...

Page 41: ...the keys listed in the legend bar on the bottom of the Setup Menu to make the selections or exit the current menu The following table describes the legend keys Setup Key Functions Key Function F1 Provides help for the parameter field being displayed Esc Exits the menu Up or down arrow keys Moves cursor up and down for item selection Left or right arrow keys Selects next menu keys Changes values En...

Page 42: ...o exit the current window The following subsections describe the six top level menus and their submenus Main Menu Choose the Main Menu by selecting Main in the legend bar on the Main Menu screen Other Main Menu options are available by selecting submenus Use the arrow keys to select one of the Main Menu options and press Enter to select a submenu Items with grayed out text are not available Explan...

Page 43: ...nute and second fields Example 09 30 50 System Date Set system date in this field Press Tab or Enter to move between month date and year fields Example 11 8 2000 Language English US Japanese Selects the display language for the BIOS Legacy Diskette A Disabled 360 KB 5 1 4 1 2 MB 5 1 4 720 KB 3 1 2 1 44 1 25 MB 3 1 2 2 88 MB 3 1 2 Selects the diskette drive type ...

Page 44: ...Each device menu item displays the hard drive or CD ROM identifier if a device is installed If you install a hard drive that does not feature auto IDE type detection or your IDE hard drive was formatted on another system with parameters different from those reported by the drive enter a parameter for each of the fields in the device submenu Bring up a device submenu by pressing Enter The submenus ...

Page 45: ...e results might occur including data loss When set to None informs the system to ignore this drive When set to CD ROM or IDE ATAPI Removable allows the manual entry of all fields described next When set to User allows the manual entry of all fields described next CHS Format label field only Cylinders When Type is Auto value in the Cylinders field is auto detected and field is read only Heads When ...

Page 46: ...uto the value in the LBA Mode field is auto detected and the field is read only 32 Bit I O Disabled Enabled When Enabled allows 32 bit data transfers Transfer Mode Standard Fast PIO1 Fast PIO2 Fast PIO3 Fast PIO4 Fast PIO3 DMA1 Fast PIO4 DMA2 Selects the method for moving data to and from the drive When Type is set to Auto the value in the field is auto detected and the field is read only Ultra DM...

Page 47: ...6 7 sec 21 8 sec 18 5 sec 13 3 sec 10 sec 6 sec 2 sec Selects key repeat rate Keyboard auto repeat delay 1 4 sec 1 2 sec 3 4 sec 1 sec Selects delay before key repeat Legacy USB Support Disabled Enabled Disables or enables legacy USB support Boot Time Diagnostics Screen Disabled Enabled Selecting Enabled displays the diagnostic screen during boot System Memory Displays amount of conventional memor...

Page 48: ...A0200 Processor Serial Number Disabled Enabled Controls detection of the processor serial number Advanced Menu Choose the Advanced Menu by selecting Advanced in the legend bar on the Main Menu screen Other Advanced Menu options are available by selecting submenus Use the arrow keys to select one of the Advanced Menu options and press Enter to select a submenu Items with grayed out text are not ava...

Page 49: ...menus PCI IRQ Line 1 PCI IRQ Line 2 PCI IRQ Line 3 PCI IRQ Line 4 Disabled Auto Select 3 4 5 7 9 10 11 12 14 15 Use Auto Select if there are no ISA or EISA devices installed on the system Select an IRQ 3 15 if installing a PCI device requiring an IRQ and if the IRQ is not already in use by ISA or EISA devices Cache Memory Press Enter to access the following submenus Memory Cache Disabled Enabled S...

Page 50: ...Uncached Write Through Write Protect Write Back Controls caching of system memory above one MB Cache C800 CBFF Cache CC00 CFFF Cache D000 D3FF Cache D400 D7FF Cache D800 DBFF Cache DC00 DFFF Disabled Write Through Write Protect Write Back Setting at Disabled prohibits caching Setting at Write Through permits writes to be cached and sent to main memory at once Setting at Write Protect causes the BI...

Page 51: ...re the port Base I O Address 3F8 2F8 3E8 2E8 Selects the base I O address for serial port A Interrupt IRQ3 IRQ4 Selects the IRQ for serial port A Parallel Port Disabled Enabled Auto Setting at Enabled allows the user to configure the port Setting at Auto enables the BIOS or operating system to configure the port Mode Output Only Bi directional ECP Selects parallel port mode Base I O Address 378 27...

Page 52: ...S if using DOS operating system Select Other if using another operating system such as UNIX or Novell NetWare Local Bus IDE Adapter Disabled Primary Secondary Both Enables the integrated local bus IDE adapter QuickBoot Mode Disabled Enabled When Enabled the BIOS does not test system memory above 1 MB or wait for ready signals allowing a quick boot Sound Enabled Disabled Select Disabled to turn off...

Page 53: ...vice Disabled Enabled Select Enabled to enable the onboard LANDesk Preboot Management Disabled Enabled Select Enabled to enable the Preboot Management function Security Menu Choose the Security Menu by selecting Security in the legend bar on the Main Menu screen Other Security Menu options are available by selecting submenus Use the arrow keys to select one of the Security Menu options and press E...

Page 54: ...tus only user cannot modify User password controls access to the system at boot Set Supervisor Password Press Enter to access Use this field to set or change the supervisor password Press Enter to bring up a dialog box where the password can be entered and confirmed Set User Password Press Enter to access Use this field to set or change the user password Press Enter to bring up a dialog box where ...

Page 55: ...for setting up SmartCard security The Assign Supervisor SmartCard field controls Supervisor access to the BIOS Setup utility and the system A PIN number controls access The Assign User SmartCard field controls user access to the system at boot A PIN number controls access Password on Boot Disabled Enabled When Enabled requires password entry before boot System remains in secure mode until password...

Page 56: ...minder message at bootup Message is daily every Monday or first of every month Assign HDD Password Press Enter to access the Assign HDD Password Mode Controls access to the system s hard drive by assigning master and user passwords See Hard Drive Security later in this chapter for information and procedures for using the HDD password mode CAUTION If the master and user password are set on a hard d...

Page 57: ...nu Item Settings default is bold Power Savings Disabled Customized Maximum Power Savings Maximum Performance Disabled setting turns off Power Management Maximum Power Savings setting conserves the greatest amount of power Maximum Performance setting conserves power but allows best system performance Customized setting allows the user to modify the Auto Suspend Timeout and Hard Disk Timeout fields ...

Page 58: ...ows the user to set the Resume Time field to a time when the system is to wake up Resume Time 00 00 00 When Resume on Time is set to On the user can specify the time the system is to wake up Boot Menu Choose the Boot Menu by selecting Boot in the legend bar on the Main Menu screen Other Boot Menu options are available by selecting submenus Use the arrow keys to select one of the Boot Menu options ...

Page 59: ...f Power On Controls how system responds to a PCI Power Management Enabled wake up 1 through 4 Sets the bootable device order Use the up or down arrow to select a device then press the or key to move the device up or down the list Hard Drive Press Return System attempts to boot from the first hard drive in this list If no operating system found system tries the next drive until operating system is ...

Page 60: ...he Exit Menu by selecting Exit in the legend bar on the Main Menu screen Other Exit Menu options are available by selecting submenus Use the arrow keys to select one of the Exit Menu options and press Enter to select a submenu Explanations of each Exit Menu item are in the following table Exit Menu Items Menu Item Settings default is bold Exit Saving Changes Implements the changes just made and ex...

Page 61: ...rds for the internal hard drive Use the following procedure to establish HDD passwords and to enable HDD password protection If you set the master and user password on a hard drive you can never remove the passwords You can change the passwords If you forget the master password and install the drive in another system you cannot access the data on the hard drive Once you set these passwords NEC Com...

Page 62: ...ard disk drive passwords 1 Boot your system Press F2 when prompted to enter BIOS Setup 2 At the Main Menu screen select the Security Menu 3 Highlight Assign HDD Password and press Enter If you enter the current master password you are prompted to enter a new master password If you enter the current user password you are prompted to enter the new user password If you do not want to establish a new ...

Page 63: ...install the hard drive in another NEC PowerMate system with security enabled you must enter the master password to access the hard drive If the hard drive is installed in another NEC PowerMate 2000 system with security disabled the system prompts you to enter the master password and then a new user password Moving the Hard Drive When a password protected hard drive is moved from its original syste...

Page 64: ...bsite information Update the BIOS from the BIOS FLASH diskette as follows 1 Write down the BIOS Setup parameters currently set on your system 2 Turn off the system 3 Put the FLASH diskette in drive A and turn on the system 4 At the flash upgrade menu choose Update Flash Memory Area from a file 5 When asked for a path filename use the arrow keys to select the bio file and press Enter 6 The utility ...

Page 65: ...uide Questions Look in this module to get answers to frequently asked questions about your system Solutions Go to this module to find solutions to common system problems Services Check this module for a quick reference to the many NECC support services available to you The NEC INFO Center is preinstalled on your system To start the NEC INFO Center double click the NEC INFO Center icon on your Wind...

Page 66: ...ick Control Panel 2 At the Control Panel double click Add Remove Programs 3 Double click NEC INFO Center and follow the prompts To reinstall the NEC INFO Center use the Smart Restore program The Smart Restore program is used in conjunction with the NEC Product Recovery CD See the following section NEC Product Recovery for instructions on using the Smart Restore program ...

Page 67: ...he data on your hard drive Before using the Recovery program we recommend that you try to use the Smart Restore program to reinstall the faulty software or hardware Smart Restore lets you reinstall software without deleting any files See Using the Smart Restore Program later in this document Before using the Recovery program read the following sections carefully Starting the Recovery Program Start...

Page 68: ...very option resets your system to the original factory settings All files that were on the hard drive when you purchased the system are restored All the files you added or created yourself and all changes made to the original files are lost after the recovery process Your hard disk is exactly the same as when it left the factory Before you begin the restoration process back up your data files for ...

Page 69: ...e finished perform the same procedures as when you turned on your computer for the first time Advanced Options The Advanced Options menu lets you choose to reinstall only the Windows operating system or to make changes to Windows Setup The Advanced Options are only for use by an advanced PC user or qualified technician If you are not completely sure that you want to continue choose the Cancel opti...

Page 70: ...ty Inappropriate use of FDisk can result in an irreversible loss of all data on the hard drive Format Hard Drive Performs a quick format of the computer s hard disk Inappropriate use of the Format command can result in an irreversible loss of all the data on the hard drive Master CD Check Checks for errors on the Product Recovery CD If the Master CD Check reports a Master CD error contact NECC Tec...

Page 71: ... indicates a selected program with a green check mark in front of it Deselect a selected program by double clicking it Click on the Select All button if you want to select all of the listed programs To remove a program double click it A red cross in front of the program indicates it has been selected for removal To deselect the program click on it again Hardware Settings Select the Hardware tab on...

Page 72: ...ral equipment that you may purchase for use with your PowerMate system The equipment and the drivers are fully tested by NECC to ensure their compatibility with the PowerMate system If you need drivers for peripheral devices you are adding to your system use this CD The PowerMate Application and Driver CD is easy to use Start the system and then insert the PowerMate Application and Driver CD into ...

Page 73: ... jumper A Password Clear Jumper 4 Remove the jumper from pins 1 and 2 to clear your password 5 Place the jumper back on pins 1 and 2 6 Replace the access panel plug in the AC power adapter and power up the system 7 At the startup screen press F2 to open the BIOS Setup Utility Navigate to the Security Menu and set your new password see Security Menu in this chapter for details on setting a password...

Page 74: ...of the processor serial number You have the option of hiding the system tray icon You can enable or disable the processor serial number at any time However enabling the serial number requires restarting the system The following information describes system requirements installation procedures processor serial number features FAQs technical support System Requirements The Intel Processor Serial Num...

Page 75: ... com pentiumiii Frequently Asked Questions What are the benefits of the processor serial number You can use the processor serial number in applications which benefit from stronger forms of system and user identification Why would I want to turn off my processor serial number Intel believes the processor serial number can provide compelling benefits to users They are developing features in conjunct...

Page 76: ...ch can take advantage of the processor serial number and other new capabilities of the Pentium III processor at http www intel com pentiumiii utility htm How can I tell if my processor serial number is turned on The vast majority of Pentium III processor based systems ship with the processor serial number enabled The control utility allows you to check the status by Viewing the icon itself The dis...

Page 77: ...4 Adding Expansion Devices Safety Precautions USB Devices PC Cards Memory Modules Hard Drive Parallel Printer External Monitor Serial Devices ...

Page 78: ...the panel on the bottom of the system unit wake a system in sleep mode close Windows turn off system power and unplug the system AC power adapter Power is removed only when the AC power adapter is unplugged Static electricity and improper installation procedures can damage computer components Protect computer components by following these safety instructions Electrostatic discharge can damage syst...

Page 79: ...ecting a cable always pull on the cable connector or strain relief loop not on the cable itself USB Devices The two USB ports on the right side of the system unit allow you to connect up to 127 USB devices These devices include hard drives scanners printers digital cameras CD ROM drives modems keyboards mouse speakers telephones game devices and more USB drivers are constantly being developed and ...

Page 80: ...n devices such as Static Random Access Memory SRAM Read Only Memory RAM Flash Memory modem and Small Computer System Interface SCSI Some PC cards are Type II extended cards The extended card has an additional physical component that protrudes beyond the normal card size The extension provides room for additional electronics as well as a location for external connectors Type III cards are thicker t...

Page 81: ...d points toward the PC card slot and that the printed label side is up Inserting a PC card A PC Card C PC Card Eject Button B PC Card Slot 3 Insert a Type II card into either slot or a Type III card in the bottom slot A low tone followed by a high tone lets you know that the card is fully inserted and recognized Other tone sequences such as high then low tones indicate that the card is inserted bu...

Page 82: ... a PC card from its slot in the system unit 1 At the Windows desktop point to My Computer and to Control Panel or select the taskbar PC card icon 2 Select the PC Card you need to remove and select Stop Windows alerts you if any applications are still using the card Close the application s If all applications using the PC card are shut down services for that card are closed A message displays on th...

Page 83: ...IMMs can vary between sockets The speed of the SO DIMMs must match the processor bus speed 133 MHz or higher Single and double sided SO DIMMs are supported For sample memory configurations see the table Sample SO DIMM Upgrade Paths To determine the memory you need to purchase for a memory upgrade see Checking System Memory Sample SO DIMM Upgrade Paths Total System Memory SO DIMM 0 SO DIMM 1 128 MB...

Page 84: ...000 you can also find the amount of memory by pointing to My Computer clicking the right mouse button and selecting the Performance tab Installing a SO DIMM Module Use the following steps to install a SO DIMM memory module To prevent damage to system components and the memory modules wake a system in sleep mode exit Windows power down the system and unplug the AC power adapter power cord from the ...

Page 85: ...LCD panel To prevent damage to the LCD panel be sure to position the unit with the LCD panel facing up Positioning the system for memory upgrade A Memory Module Panel B Screw 6 Remove the screw securing the memory module panel and remove the panel ...

Page 86: ...see the following figure Align the notch in the module with the key in the empty slot Hold the module at a 45 degree angle and insert it into the slot Firmly push the module into the socket Press down on the edge of the module until the plastic retaining clips snap into place Installing the SO DIMM module A SO DIMM Module C Socket Key B Notch D Plastic Retaining Clip 2 9 Install the SO DIMM module...

Page 87: ... Unplug the AC adapter power cord from the power source To prevent damage to the LCD panel position the system as shown in the figure Positioning the system for memory upgrade in the previous section 5 On the bottom of the system unit remove the screw fastening the module panel to the unit Remove the panel see the figure Positioning the system for memory upgrade in the previous section 6 Locate th...

Page 88: ...components wake a system in sleep mode exit Windows power down the system and unplug the AC power adapter power cord from the power source 1 If your system is in sleep mode move the mouse or press a key to take it out of sleep mode 2 Save and exit all your open applications and shut down Windows 3 Shut down the system by pressing and holding in the power button for four seconds or more 4 Unplug th...

Page 89: ... connector seats tightly on the hard drive and requires a firm pull To prevent damage to the hard drive interface cable when unplugging it pull on the cable connector not the cable Use care when removing the drive to avoid damage to the interface cable 8 Grasp the plastic tab attached to the hard drive and carefully pull the drive out of the drive bay The drive seats tightly in the bay and require...

Page 90: ...in the bay To prevent damage to the pins on the hard drive connector when connecting the interface cable carefully align the cable connector with the two rows of pins on the left side of the hard drive connector Do not plug into the four pins on the right side of the drive connector 4 Align the interface cable connector with the pins on the drive connector and carefully plug in the connector Use c...

Page 91: ...e unit The signal cable must have a 15 pin cable connector for connecting to the system unit Power down the system and connect the signal cable to the VGA port on the back of the system unit and the power cable to a grounded wall outlet Turn on the monitor and power up the system unit On power up the LCD panel automatically turns on With this feature you can view your applications with the LCD pan...

Page 92: ...5 Solving System Problems Solutions to Common Problems How to Clean the Mouse ...

Page 93: ...roblems you should note what the system was doing when the problem occurred and what you attempted to do to correct the problem This information is useful if you request assistance System Problems Check the following list to match your problem and see the possible cause and solution No power and power lamp not lit Check that system power is on Check that the AC adapter and power cord are connected...

Page 94: ...is not user replaceable System does not boot from hard drive The system usually tries to start from the diskette drive before it starts from the hard drive Remove the diskette from the diskette drive Run the Setup Utility see Chapter 3 and set the initial Boot parameter to a hard disk device instead of floppy disk device System performance appears sluggish Check that your system is set for optimal...

Page 95: ... the following problems to see the possible cause and solution Diskette won t load Check that a diskette is not in the drive Check that the diskette is being loaded correctly Check that the system power lamp is on and that the power on screen appears Check that the diskette is formatted If not format it See your operating system documentation Check that the diskette size is 1 44 MB If the diskette...

Page 96: ...e right mouse button anywhere on the Windows desktop and a menu appears Click Properties and the Display Properties window appears Keyboard Mouse Problems Check the following problem to see the possible cause and solution Mouse or keyboard does not respond You might have connected the mouse and keyboard after turning on your system Turn the system off make sure the mouse and keyboard are connected...

Page 97: ...hat the disc is inserted in the disc tray with the printed label side up Check that the disc is a data disc not a music disc Clean the non label side of the disc with a soft lint free cloth gently brushing from the center of the disc to the outer edge of the disc Or use a commercial CD disc cleaner Try a different disc to see if the problem is limited to one disc The disc does not eject due to a p...

Page 98: ...aker Balance the speaker output by adjusting the balance in the sound software See your Windows Multimedia online help How to Clean the Mouse Under normal conditions your mouse has a self cleaning mechanism that prevents a buildup of dust or lint around the mouse ball and tracking mechanism Periodically however you might need to clean the mouse ball Use these steps to clean your mouse 1 Wake a sys...

Page 99: ...your palm 5 Clean the mouse as follows Use tap water or tap water and a mild detergent to clean the mouse ball Use a clean lint free cloth to dry the ball Blow into the mouse socket to remove remaining dust or lint Use a Q tip to remove accumulations of dirt 6 Gently put the ball back into the mouse 7 Fit the ball cover back into the mouse and turn the cover clockwise until it locks in place ...

Page 100: ...6 Getting Services and Support NECC Website NECC FTP Site Email Fax Technical Support Service NECC Technical Support Services ...

Page 101: ...m you can access the NECC website You can do this through a commercial online service or through your Internet account The NECC website contains general information about NECC and its products The website also contains press releases reviews and service and support information Look in the Service and Support area for the following information technical documentation including Frequently Asked Ques...

Page 102: ... Technical Support Center offers technical support by Internet email if you have access The Internet email address is tech support nec computers com You can also fax technical questions to the NECC Technical Support Center if you have fax capabilities The fax number is 801 579 1552 When using the email or fax support service please include the following words in the subject field for prompt respon...

Page 103: ...C Technical Support Center toll free at 1 800 632 4525 U S and Canada only for the following support System hardware toll free phone support is limited to the length of the standard warranty Preinstalled software toll free phone support for 90 days from the time of your first call to the NECC Technical Support Center Please have available your system s name model number serial number and as much i...

Page 104: ...ment Making Your Computer Work for You Arrange Your Equipment Adjust Your Chair Adjust Your Input Devices Adjust Your Monitor Vary Your Workday Pre existing Conditions and Psychosocial Factors Checking Your Comfort How Do You Measure Up ...

Page 105: ... may be associated with certain forms of repetitive activities include carpal tunnel syndrome tendinitis tenosynovitis de Quervain s tenosynovitis and trigger finger as well as other nerve tendon and muscle disorders Although some studies have shown an association between increasing hours of keyboard use and the development of some musculoskeletal disorders it is still unclear whether working at a...

Page 106: ...ou use frequently within easy reach Adjust your workstation setup to the proper height as described in this appendix by lowering the table or stand that holds your computer equipment or raising the seat height of your chair To create more desk space you can put your computer base on the floor Adjust your chair Adjust your keyboard and mouse Adjust your monitor ...

Page 107: ...position The backrest of your chair should support the inward curve of your back Use the entire seat and backrest to support your body Tilt the backrest slightly backwards The angle formed by your thighs and back should be 90 or more Your seat depth should allow your lower back to comfortably contact the backrest Make sure that the backs of your lower legs do not press against the front of the cha...

Page 108: ...t Be sure that you have adequate clearance between the top of your thighs and the underside of your workstation Use armrests or forearm supports to support your forearms If adjustable the armrests or forearm supports should initially be lowered while all the other adjustments discussed in this appendix are made Once all these adjustments are completed raise the armrests or adjust the forearm suppo...

Page 109: ...ur wrists straight and use your entire arm when moving a mouse Do not grasp the mouse tightly Grasp the mouse lightly and loosely Adjust the keyboard height so that your elbows are near your body and your forearms are parallel to the floor with your forearms resting on either armrests or forearm supports in the manner described previously If you do not have armrests or forearm supports your upper ...

Page 110: ...your wrists between typing Avoid resting your wrists on sharp edges Type with your wrists straight Instead of twisting your wrists sideways to press hard to reach keys move your whole arm Keep from bending your wrists hands or fingers sideways Press the keys gently do not bang them Keep your shoulders arms hands and fingers relaxed ...

Page 111: ... Adjust the monitor height so that the top of the screen is at or slightly below eye level Your eyes should look slightly downward when viewing the middle of the screen Position your monitor no closer than 12 inches and no farther away than 28 inches from your eyes The optimal distance is between 14 and 18 inches Rest your eyes periodically by focusing on an object at least 20 feet away Blink ofte...

Page 112: ...n anti glare filter Clean your monitor regularly Use a lint free non abrasive cloth and a non alcohol neutral non abrasive cleaning solution or glass cleaner to minimize dust Adjust the monitor s brightness and contrast controls to enhance readability Use a document holder placed close to the screen Position whatever you are looking at most of the time the screen or reference material directly in ...

Page 113: ...equent short breaks that involve walking standing and stretching During these breaks stretch muscles and joints that were in one position for an extended period of time Relax muscles and joints that were active Use a timer or reminder software to remind you to take breaks To enhance blood circulation alter your sitting posture periodically and keep your hands and wrists warm ...

Page 114: ...ands wrists arms shoulders neck back or legs prior musculoskeletal disorders aging fluid retention due to pregnancy poor physical conditioning and dietary habits and other conditions Psychosocial factors associated with these disorders include workplace stress poor job satisfaction lack of support by management and or lack of control over one s work Contact a doctor if you experience pain tenderne...

Page 115: ...djust your monitor so that the top of the screen is at or slightly below eye level Do you periodically rest your eyes by blinking often or looking away from the screen Is your monitor no closer than 12 inches and no farther away than 28 inches from your eyes Do you use a document holder placed close to the screen Checking You Is your work area set up to promote a natural and relaxing working posit...

Page 116: ...Engineering of Visual Display Terminal Workstations ANSI HFS Standard No 100 1988 The Human Factors Society Inc P O Box 1369 Santa Monica California 90406 This appendix was prepared in consultation with Dr David Rempel of the University of California San Francisco Ergonomics Program and Mr M F Schneider of HUMANTECH Inc Ann Arbor Michigan ...

Page 117: ...B System Specifications System Board System Peripherals Dimensions Power Operating Environment Compliance ...

Page 118: ...370 pin Socket 370 Random Access Memory RAM Total system RAM minimum of 128 MB of SDRAM installed in one of two industry standard SO DIMM sockets on system board Total system memory support for up to 512 MB of high speed SDRAM in two memory module sockets on system board SO DIMM speed must match processor bus speed 133 MHz Memory module type gold plated non parity SDRAM modules Expansion supports ...

Page 119: ...ates up to 115 2 KB per second one 9 pin connector Keyboard PS 2 compatible 6 pin connector mini DIN Mouse PS 2 compatible 6 pin connector mini DIN Microphone In supports a microphone or other audio input device for recording audio information in data files or broadcasting audio Line In supports input from an external audio device Headphone supports external headphone set IDE support for Ultra DMA...

Page 120: ... audio controller Plug and Play PCI compatibility Stereo jacks microphone in and line out ACPI compliant Network Board The system comes with a network daughter board installed on the system board Features include Intel 82559 chip 10Base T 100Base TX with Wake On LAN and AOL2 support Graphics Controller Systems come with the AGP graphics controller chip integrated on the Intel 82810E chipset Featur...

Page 121: ...60 degrees from center to right or left side of LCD panel Vertical 40 degrees from center of panel and upwards 50 degrees from center of LCD panel and downwards contrast ratio 200 1 at a 0 degree from normal angle at center luminance brightness 200 candlepower per square meter luminance control 20 100 pixel pitch 0 297 mm horizontal x 0 297 mm vertical The LCD panel supports the following resoluti...

Page 122: ...software 640 x 480 256 High color True color 60 75 85 Hz vertical frequency 800 x 600 256 High color True color 60 75 85 Hz vertical frequency 1024 x 768 256 High color True color 60 75 85 Hz vertical frequency 1280 x 1024 256 High color True color 60 75 Hz vertical frequency 1600 x 1200 256 60 75 Hz vertical frequency Keyboard Systems come with a PS 2 compatible keyboard Function keys Cursor cont...

Page 123: ...256B 16 Sec 20 KB 128B 16 Sec Data transfer rate High density mode 500 250 Kbit sec Normal density mode 250 125 Kbit sec Hard Drive Systems come with a Mobile 10 0 GB or a Mobile 20 0 GB EIDE Ultra DMA 66 hard drive Total capacity formatted 10 GB or 20 GB Sector size 512 bytes Number of discs 3 10 GB or 2 20 GB Number of heads 6 10 GB or 4 20 GB Rotational speed 4200 rpm Seek time average 12 ms Am...

Page 124: ...C non operating 20 C to 60 C Power requirements 5Vdc 5 20mA typical standby mode Use of CD ROM drive controls adjustments or the performance of procedures other than those specified in this document may result in hazardous radiation exposure PC Card Slots Systems come with two CardBus card slots that support Two Type II PC cards or one Type III PC card 32 bit CardBus and 16 bit PC card technology ...

Page 125: ...imately 12 lb Keyboard Height 1 4 in 35 6mm Width 18 0 in 457 2mm Depth 6 7 in 170 2mm Weight 3 5 to 4 lb Power AC Adapter with built in power converter and detachable AC power cord AC power input 100 240 Volt 50 60 Hz 1 4 amps DC power output 19 Vdc 4 74 amps 80 watts Power management full power reduction Operating Environment Temperature 32 F to 95 F 0 C to 35 C Relative humidity 8 to 80 ...

Page 126: ...tic FCC CFR 47 Part 15 Subpart B UL 1950 3rd edition Canadian C UL C22 2 No 950 95 ICES 003 Issue 2 Revision 1 Year 2000 YMARK 2000 NEC Y2KTEST EXE WHQL DMI DMI 2 0 Self Certification Test Suite Energy Star All systems are Energy Star Compliant ...

Page 127: ...ject 5 6 CD ROM drive controls 1 6 problems 5 6 specifications B 8 Chair adjusting A 4 A 11 Chassis features 1 14 Checking system memory 4 8 Cleaning keyboard 2 6 LCD panel 2 6 mouse 5 7 system exterior 2 6 CMOS battery 3 4 Compliance PC99 1 15 Configuration BIOS Setup Utility 3 4 FLASH Utility 3 28 tools and utilities 3 2 Connectors audio 1 8 DC power 1 12 Kensington security lock slot 1 11 keybo...

Page 128: ...4 2 adding memory 4 7 adding monitor 4 15 adding PC cards 4 4 adding printer 4 15 adding serial devices 4 15 adding USB devices 4 3 safety precautions 4 2 Exterior cleaning 2 6 F Fans system 1 10 Features LCD panel 1 14 software 1 16 FLASH diskette 3 28 FLASH ROM specifications B 2 FTP site entering 6 3 H Hard drive activity lamp 1 4 features 1 8 installing 4 14 removing 4 12 security 1 18 securit...

Page 129: ...ced 3 4 3 12 Boot 3 5 3 22 Exit 3 5 3 24 Main 3 4 3 6 Main setup 3 4 Power 3 5 3 21 Security 3 5 3 17 Microdesktop chassis features 1 14 Microsoft Internet Explorer browser 1 16 Modem optional features 1 12 Modules memory 1 13 Monitor adding 4 15 adjusting A 8 A 12 supported resolutions B 6 Mouse adjusting A 6 A 12 cleaning 5 7 problems 5 5 setup 2 2 specifications B 6 Moving preparations 2 7 N NE...

Page 130: ...7 system 5 2 time incorrect 5 3 Processor 1 15 Processor Serial Number Control Utility 3 38 Product ID number locating 3 33 Product Recovery program 3 31 advanced options 3 33 standard system restore 3 32 starting 3 31 tools 3 34 using 3 32 PS 2 keyboard port features 1 11 PS 2 mouse port features 1 11 Q Quick reference system information 2 8 R Recovery boot diskette 3 31 Resolutions LCD panel B 5...

Page 131: ...ndar clock B 3 CD ROM drive B 8 compliance B 10 diskette drive B 7 FLASH ROM B 2 graphics controller B 4 hard drive B 7 I O B 3 keyboard B 6 keyboard dimensions B 9 LCD panel B 5 LCD panel resolutions B 5 mouse B 6 network board B 4 operating environment B 9 PC card slots B 8 PC cards B 8 power B 9 processor B 2 sound controller B 4 speakers B 8 system board B 2 system dimensions B 9 system memory...

Page 132: ...5 3 disk error 5 2 5 4 diskette drive 5 4 keyboard mouse 5 5 LCD panel 5 5 password 5 4 performance problems 5 3 power 5 2 solutions 5 2 speakers 5 7 system problems 5 2 time incorrect 5 3 U Universal serial bus ports features 1 8 Upgrading BIOS 3 28 SO DIMMs 4 7 USB devices adding 4 3 Utility BIOS Setup 3 4 configuration 3 2 V VGA monitor connector 1 12 simultaneous viewing with LCD panel 1 5 Vid...

Page 133: ...able protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interf...

Page 134: ...o electro magnetic compatibility This product satisfied the Class B limits of EN55022 Battery Replacement A lithium battery maintains system configuration information In the event that the battery fails to maintain system configuration information NECC recommends that the battery be replaced For battery replacement information call the NECC Technical Support Center see Chapter 6 for Technical Supp...

Page 135: ...ing the environmentally sound collection recycling and disposal of the batteries Mini PCI FCC Registration Numbers If your system has a built in mini PCI modem the FCC registration number of your system is H8NTAI 34309 ME E REN 0 4 If your system has a built in mini PCI modem LAN the FCC registration number of your system is 2U6MLA 34036 M5 E REN 0 5A ...

Page 136: ......

Page 137: ...ECLARATION OF CONFORMITY We the Responsible Party NEC Computers Inc 15 Business Park Way Sacramento CA 95828 declare that the product NEC PowerMate 2000 is in compliance with FCC CFR47 part 15 for Class B digital devices ...

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