NEC N8104-209, User Manual

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E-17
4. Trouble Shooting
4.1. Unable to Start the System
Check the adapter installation
□ Make sure the adapter is mounted proper slot
Check the slot is conformed to mount the adapter. Refer to the User’s Guide of the server.
If the adapter in not seat proper slot, Seat the adapter to proper slot.
□
Make sure the adapter is connected to PCI-Express ® slot firmly
Check the adapter is connected firmly. If it is not so , Re-install the adapter
Check the screw(or clip) on the server for bracket fixing is not loose
□
Make sure equipments on the Server has no failures.
Make sure that the PCI-Express® slot does not broke, or foreign substance has not entered.
If it is so, Please contact to reseller, sales agents or service representative
□
Verify that your server is using the Latest BIOS
Check the version of the system BIOS.
If the version is not proper, Update the system BIOS to latest version.
Check the adapter
□
Make sure the adapter is not broken
Check the component on the adapter.
If it has broken, Please contact to reseller, sales agents or service representative
□ Make sure the adapter has not entered foreign substance
Check the component on the adapter.
If it has foreign substance, Please contact to reseller, sales agents or service representative
□
Make sure a foreign substance has adhered to the connector of a board.
Check the PCI-Express® connector on the adapter.
If a foreign substance has adhered to the PCI-Express® connector, wipe off with soft cloth etc.
□ Verify firmware version of the board.
Check the version to see if it needs updating.
You can confirm the version by running SPP (Standard Program Package) on the Starter Pack
Update the firmware even when adding boards or replacing them with maintenance parts.