1. Failure Information
Installation Guide (Windows Server 2016)
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Chapter 2 Maintenance
1.
Failure Information
If the server does not work normally, you can collect failure information by using the following way.
The failure information to be described is to be collected only at the request of your sales representative.
Important Do not reset during dumping memory or restarting the server even if the
message of virtual memory shortage appears.
1.1
Collecting Event Logs
To collect the various event logs of the server, follow the steps below.
Tips
If a STOP error, system error, or stall occurs, restart the system and then follow
the steps below.
1.
Right-click the left bottom of screen, and click
Event Viewer
from the menu displayed.