Troubleshooting
5-1
Chapter 5
Troubleshooting
5-
The following topics can help you troubleshoot your Express5800/320Ma system:
•
“MTBF Statistics” on page 5-1
•
“Taking Components Offline and Bringing Them Online” on page 5-2
•
“Hard Disks” on page 5-2
•
“Determining That a Component Has Failed” on page 5-5
•
“Locating Components” on page 5-6
•
“When Windows Does Not Respond” on page 5-9
•
“Delayed System Restart” on page 5-9
•
“Unresponsive Mouse and Keyboard” on page 5-10
•
“Remote Event Notification and Service” on page 5-10
•
“Making Dump Files” on page 5-11
•
“Online Diagnostic Codes” on page 5-13
•
“Disaster Recovery” on page 5-14
MTBF Statistics
The fault-tolerant services software automatically maintains
mean-time-between-failure (MTBF) statistics for many system components.
Administrators can view this information in ftSMC at any time and can reconfigure the
MTBF parameters that affect how the fault-tolerant services respond to component
problems.
The system stores the current MTBF values associated with each device in Windows
registry keys. Whenever any of the MTBF values change, the registry reflects the
change. Therefore, when the driver stops and restarts, or the system restarts, the
system retains the current MTBF information.
For procedures explaining how to set these settings, see the online ftSMC snap-in help.
Summary of Contents for Express5800/320Ma
Page 1: ...NEC Solutions America Inc NR014W Express5800 320Ma System Administrator s Guide ...
Page 10: ...Tables x Express5800 320Ma System Administrator s Guide ...
Page 14: ...Preface xiv Express5800 320Ma System Administrator s Guide ...
Page 22: ...Windows Documentation 1 8 Express5800 320Ma System Administrator s Guide ...
Page 50: ...Performing ftSMC Tasks 3 14 Express5800 320Ma System Administrator s Guide ...
Page 78: ...Finding a Physical Disk 4 28 Express5800 320Ma System Administrator s Guide ...
Page 100: ...Security Configuration Wizard A 6 Express5800 320Ma System Administrator s Guide ...
Page 122: ...Index Index 8 Express5800 320Ma System Administrator s Guide ...