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Contents
vi
Express5800/320Ma: System Administrator’s Guide
Finding a Physical Disk
4-25
Finding an Internal Physical Disk
4-25
Finding an External Physical Disk
4-27
5. Troubleshooting
5-1
MTBF Statistics
5-1
Clearing the MTBF
5-2
Changing the MTBF Threshold
5-2
Taking Components Offline and Bringing Them Online
5-2
Hard Disks
5-2
Recovering a Disk
5-2
Replacing a Failed Disk in Windows Disk Management
5-3
Replacing a Failed Disk with an Uninitialized Disk
5-4
Replacing a Failed Disk with an Initialized Disk
5-4
Hardware Installation Wizard
5-5
Determining That a Component Has Failed
5-5
Using LEDs to Troubleshoot Hardware
5-5
Using ftSMC to Troubleshoot Hardware
5-5
Locating Components
5-6
Device IDs and Device Paths
5-6
Diagrams of Component Locations
5-8
System Elements and Internal Storage Disk Locations 5-8
When Windows Does Not Respond
5-9
Delayed System Restart
5-9
Unresponsive Mouse and Keyboard
5-10
Remote Event Notification and Service
5-10
Remote Reporting of Events
5-10
Autonomous Call Home
5-10
System Inventory Reports
5-10
SNMP Traps
5-10
Event-Log Entries
5-11
Remote Service
5-11
Making Dump Files
5-11
Using the Dump Button
5-12
System Memory Dumps
5-12
Dump and Go
5-13
Online Diagnostic Codes
5-13
Disaster Recovery
5-14
Safe Mode
5-14
Booting From a Spare System Disk
5-14
WinPE
5-15
Windows Hotfixes Distributed by
NEC Solutions (America), Inc.
5-15
Summary of Contents for Express5800/320Ma
Page 1: ...NEC Solutions America Inc NR014W Express5800 320Ma System Administrator s Guide ...
Page 10: ...Tables x Express5800 320Ma System Administrator s Guide ...
Page 14: ...Preface xiv Express5800 320Ma System Administrator s Guide ...
Page 22: ...Windows Documentation 1 8 Express5800 320Ma System Administrator s Guide ...
Page 50: ...Performing ftSMC Tasks 3 14 Express5800 320Ma System Administrator s Guide ...
Page 78: ...Finding a Physical Disk 4 28 Express5800 320Ma System Administrator s Guide ...
Page 100: ...Security Configuration Wizard A 6 Express5800 320Ma System Administrator s Guide ...
Page 122: ...Index Index 8 Express5800 320Ma System Administrator s Guide ...