Express5800/320Lb System Release Notes 11
Description: The Stratus ftServer Provider Manager service hung on
starting.
2. Event Source: Service Control Manager
Event ID: 7022
Description: The Stratus ftServer Storage Manager service hung on
starting.
3. Event Source: Service Control Manager
Event ID: 7031
Description: The Stratus ftServer Maintenance and Diagnostics (MAD)
service terminated unexpectedly. It has done this 3 time(s). The
following corrective action will be taken in 0 milliseconds: Run the
configured recovery program.
4. Event Source: Service Control Manager
Event ID: 7032
Description: The Service Control Manager tried to take a corrective
action (Run the configured recovery program) after the unexpected
termination of the Stratus ftServer Maintenance and Diagnostics (MAD)
service, but this action failed with the following error:
The system cannot find the file specified.
-Services
Start [Start]-[Administrative Tools]-[Services].
Confirm the status of the following services.
Name Status
Stratus ftServer Maintenance and Diagnostics(MAD)
Stratus ftServer Provider Manager
starting
Stratus ftServer Storage Manager
starting
If the all status are same as above and the duplication of the modules has been
stopped, follow the steps shown below to restart the duplication.
<Procedure to recover>
1. Apply “ft control software Ver.3.0 Update module No.001 FD” referring
to “Step 7: Update Software” of User’s Guide (Setup).
2. Confirm that it has been applied normally seeing “Procedure to confirm
update module application”.
3. Perform “recovery.bat” in C:\ProgramFiles\Stratus\Utility(when a system
drive is “C”).
After the steps show above has finished, the duplication of each module
will be restarted.
<Procedure to confirm update module application>
- Confirm dependencies of services
