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Express5800/320Lb System Release Notes  3 

 

Do not perform Device Manager "Scan for Hardware Changes" while 
performing a backup, otherwise the backup may fail. 

 

The keyboard and mouse may not respond during a BIOS online update.  
Once the BIOS is completely updated, keyboard/mouse functionality is 
restored. 

 

When removing the USB diskette drive from the system, use “Add/ 
Remove Hardware” in the Control Panel. If the USB diskette drive is not 
cleanly removed, the keyboard and/or mouse may not respond.  If the 
keyboard and/or mouse no longer respond, remove the USB keyboard 
from the system and reconnect it.  Keyboard and mouse functionality 
will be restored. 

 

When the system is connected to a UPS for planned shutdowns and 
reboots, it is possible that the active PCI module and the active Power 
Switch LED will switch between modules.  This is due to slight timing 
differences in the boot sequences and may cause a different PCI module 
to be considered “primary” each time the system is power cycled. 

 

When adding a new (i.e.. no operating system signature) hard disk drive 
to the system, add the hard disk drive while the operating system is up 
and running.   If the new hard disk drive is introduced into the system  
when the system is not at the operating system level, the PCI modules 
may not duplex.  If such a condition occurs,  remove the new disk and 
re-insert it.  The disk will be recognized and the PCI modules will 
duplex.

 

 

Determining a defective disk (i.e.. ascertaining the physical location), 
requires the following information. 

⎯ 

Port Number:

  The port number can be determined from ESMPRO's 

DataViewer. SCSI Enclosure (ID:10/40/120) for PCI module #1 and 
SCSI Enclosure (ID:11/40/120) for PCI module #2. 

⎯ 

Target Number:

  The Target Number can be determined from 

VERITAS Enterprise Administrator  Check each disks' Properties.  
Each disk will have a Port Number and a Target Number.  The Port 
Number will correspond with the PCI module determined in above 
under Port Number. The Target Number corresponds as follows: 

Target

 

 Disk 

Slot

 

   0 

 

    1 

   1 

 

    2 

   2 

 

    3 

Summary of Contents for Express5800/320Lc

Page 1: ...System Release Notes Express5800 320Lc System Release Notes PN 455 01816 000 ...

Page 2: ...rol Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC Solutions America Inc To allow for design and specification improvements the information in this document is subject to change at any time without notice Reproduction of this document or portions thereof wi...

Page 3: ...tes also provide additional valuable information about your system that was not included in the user s guide at the time of its release Please read these notes in their entirety CONTENTS Introduction 2 Operating System 2 Advisories 2 EXPRESSBUILDER 2 System Hardware 2 Windows Server 2003 4 Other System Software 4 Precautions 5 Notes 15 ...

Page 4: ...ific to the operating system supported The appropriate EXPRESSBUILDER is shipped for the configured operating system If an operating system is not configured use the EXPRESSBUIDER appropriate for your installation EXPRESSBUILDER 3 011 versions support Windows Server 2003 Enterprise Edition System Hardware The following advisories apply to system hardware SCSI disk LED s are green when the OS is re...

Page 5: ...ifferent PCI module to be considered primary each time the system is power cycled When adding a new i e no operating system signature hard disk drive to the system add the hard disk drive while the operating system is up and running If the new hard disk drive is introduced into the system when the system is not at the operating system level the PCI modules may not duplex If such a condition occurs...

Page 6: ...ng components are installed CPUs DIMMs PCI option cards The Express5800 320Lc 320Lc R may appear to hang with a blank screen when shutting down prior to a restart This behavior has typically been noted when a USB to PS2 converter is used for the mouse and or keyboard with or without a KVM switch As a workaround for this situation remove and replace the keyboard mouse USB cable in the USB port Syst...

Page 7: ...module from the main chassis and pack each module This does not mean that you need to prepare boxes for each module One box may contain one or more modules If you plan to relocate the server later it is recommended that you keep the packaging box and reuse it when relocating the server c If you relocate a 320Lc R rack mount model remove all modules from the main chassis before moving the main chas...

Page 8: ...s operating system 3 POWER switch lamp during auto operation with UPS When a UPS regulates the power supply of the server automatically the POWER switch which becomes lit may differ from before shutdown This is due to the AC ON timing of each module This will not affect any functions or any operations of the NEC Express5800 ft series system POWER switch including POWER lamp ...

Page 9: ...xpress5800 ft series server is powered up completely mouse devices and keyboards will work properly please wait for approximately 30 sec in such a case Note This problem may occur if the FR management number of the 8 port SSU is 1 2 or earlier This problem will not occur on devices where the FR management number is 1 3 or later The FR management number is written on the FR management label See bel...

Page 10: ...f the User s Guide regarding how to identify the faulty HDD 1 2 General Description NAMES AND FUNCTIONS OF COMPONENTS LEDs Hard Disk LED 2 3 Windows Setup and Operation DISK OPERATIONS Replacing Failed Hard Disk Drives How to Locate Failed Disks Refer to the following chapter of the User s Guide regarding the re mirroring procedure 1 3 Windows Setup and Operation DISK OPERATIONS Replacing Failed H...

Page 11: ...please follow the steps shown below 1 Check Enable automatic module start in the ft server utility and click Apply 2 When the HDD has been mirrored open the ft server utility and stop the PCI module of which status LED 2 is lit in green 3 Remove the stopped PCI module once and insert it back after waiting a little 4 After the HDD mirroring has been completed the status LED2 on both PCI modules wil...

Page 12: ...able when the server is set up Event logs 1 2 3 are registered Please recover after applying the update module referring to Procedure to recover because the system becomes the following in case of un application Status of the duplications stopped Status of Status LED Module Status LEDs 1 and 2 PCI module Group 1 Green Red PCI module Group 2 Green Red CPU module 1 off Amber CPU module 2 Red off Not...

Page 13: ... service but this action failed with the following error The system cannot find the file specified Services Start Start Administrative Tools Services Confirm the status of the following services Name Status Stratus ftServer Maintenance and Diagnostics MAD Stratus ftServer Provider Manager starting Stratus ftServer Storage Manager starting If the all status are same as above and the duplication of ...

Page 14: ...tus Utility recovery bat when a system drive is C 12 Cautions for using the Windows Server 2003 Recovery Console Windows Server 2003 Recovery Console cannot execute the copy command to the following hard disk Access is denied message will appear Dynamic disk When you are executing the copy command to the disk shown above in the Windows Server 2003 Recovery Console you must make the following setti...

Page 15: ...s in the User s Guide Setup TROUBLESHOOTING System Repair following chapters Preparation Starting up Recovery Console 2 Log on to the Recovery Console and execute the following command The default is FALSE set AllowRemovableMedia TRUE Remarks The copy command can be executed to the dynamic disk on the Windows Server 2003 Recovery Console after the setting shown above is made As the default the Win...

Page 16: ...SystemDrive SystemRoot only FD Floppy disk CD CD ROM 13 The abnormal status of the PCI module status LED If BMC firmware is updated by BMC firmware update utility the PCI module status LED 1 2 and BMC status LED may not light correctly even if the update has been completed properly The LED status may not return to the previous status after BMC firmware update Normal Abnormal status of Status LED N...

Page 17: ...ir combination of CPU module and PCI module This function makes it possible that the system can reboot with the other mirrored DISK when the above STOP error possibly caused by temporary errors on the primary DISK occurs Therefore please wait for the boot monitoring time out period 10 minutes as default if you see this error Note Please refer to the Boot Pair Change Sequence example Figure 1 on pa...

Page 18: ... Error on OS disk PCI module 1 PCI module 2 CPU module 1 CPU module 2 PCI module 1 PCI module 2 CPU module 1 CPU module 2 Mirror resync 10 min later Boot pair change OS reboot Normal oparation OS boot INACCESSIBLE BOOT DEVICE occurs Mirror resynchronization when no fatal error on DISK Figure 1 Image of boot pair change example Selected module as primary module ...

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