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Problem Solving 5-21

STATUS LED

Error Message

Color

Stat

e

Suspected

module

Description

Procedure

CPU0 FAN Alm 01

Amber Blink CPU module #1

Cooling fan1 alarm

CPU0 FAN Alm 03

Amber Blink CPU module #1

Cooling fan2 alarm

CPU0 FAN Alm 04

Amber Blink CPU module #1

Cooling fan3 alarm

Check to see if dust is
accumulated on the
internal fans. Check also if
the fan cables are
connected securely. If not
solved by the above,
contact your sales agent.

CPU0 offline

Green

Blink CPU module #1

PCI module logically isolated

Start the PCI module by ft
sever utility or dismount
and remount that module.
If not solved by the above,
contact your sales agent.

CPU0 removed

Green

Blink CPU module #1

PCI module detached

Dismount and remount the
PCI module. If not solved
by the above, contact your
sales agent.

CPU0 Temp Alm 00

Amber Blink CPU module #1

Temperature alarm (lower limit)

CPU0 Temp Alm 02

Amber

Lit

CPU module #1

Fatal temperature alarm (lower
limit)

CPU0 Temp Alm 07

Amber Blink CPU module #1

Temperature alarm (upper limit)

CPU0 Temp Alm 09

Amber

Lit

CPU module #1

Fatal temperature alarm (upper
limit)

Check to see if dust is
accumulated on the
internal fans. Check also if
the fan cables are
connected securely. If not
solved by the above,
contact your sales agent.

CPU0 VccpAlm 00

Amber Blink CPU module #1

CPU operating voltage alarm
(lower limit) (VCCP)

CPU0 VccpAlm 02

Amber

Lit

CPU module #1

Fatal CPU operating voltage
alarm (lower limit) (VCCP)

CPU0 VccpAlm 07

Amber Blink CPU module #1

CPU operating voltage alarm
(upper limit) (VCCP)

CPU0 VccpAlm 09

Amber

Lit

CPU module #1

Fatal CPU operating voltage
alarm (upper limit) (VCCP)

CPU0 Vtt Alm 00

Amber Blink CPU module #1

1.25-V power voltage alarm
(lower limit)

CPU0 Vtt Alm 02

Amber

Lit

CPU module #1

Fatal 1.25-V power voltage
alarm (lower limit)

CPU0 Vtt Alm 07

Amber Blink CPU module #1

1.25-V power voltage alarm
(upper limit)

CPU0 Vtt Alm 09

Amber

Lit

CPU module #1

Fatal 1.25-V power voltage
alarm (upper limit)

Contact your sales agent.

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Summary of Contents for EXPRESS 320Lb

Page 1: ... U s e r s G u i d e EXPRESS5800 320Lb 320Lb R ...

Page 2: ...NEC ...

Page 3: ...ata and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC Solutions America Inc To allow for design and specification improvements the information in this document is subject to change at any time without notice Reproduction of this document o...

Page 4: ......

Page 5: ... Model 1 15 PCI Module LEDs 1 16 POWER LED 1 16 BMC Status LED 1 16 PCI Module Status LEDs 1 and 2 and Disk Access LED 1 18 CPU Module LEDs 1 19 CPU Module Status LEDs 1 and 2 1 19 PCI Board Slot Status LEDs 1 20 Hard Disk LED 1 20 LAN Connector LEDs 1 21 System Components and Module Set 1 22 CPU Modules 1 22 PCI modules 1 22 Storage Bays 1 23 PCI Adapter Cards 1 24 Floppy Disk Drive 1 25 Optional...

Page 6: ...ehavior at Occurrence of Error 2 17 POST Error Messages 2 17 Forced Shutdown and Clear 2 18 Forced Shutdown 2 18 3 Configuring Your System Configuring Your System 3 2 BIOS Setup Utility 3 3 Using the BIOS Setup Utility 3 3 BIOS Setup Configuration Settings 3 4 Main Menu 3 5 Advanced Menu 3 6 Advanced Submenu 3 7 Processor Information Submenu 3 7 Memory Information Submenu 3 8 Peripheral Configurat...

Page 7: ... Opening and Closing the Front Bezel 4 6 Tower Model 4 6 Rack mount Model 4 7 Detach 4 7 Attach 4 7 Replacing CPU Modules 4 8 Removing a CPU Module 4 8 Installing a CPU Module 4 9 Replacing or Adding Processors 4 11 Installing a Processor 4 11 Removing a Processor 4 16 Replacing or Adding DIMMs 4 19 Installing DIMMs 4 20 Removing DIMMs 4 21 Replacing a PCI Module 4 22 Removing a PCI Module 4 22 In...

Page 8: ...racters are Distorted or Incorrect 5 10 Diskette Drive Activity LED Does Not Light 5 11 CD ROM Drive Activity Light Does Not Light 5 12 Problems with Application Software 5 12 Bootable CD ROM Is Not Detected 5 12 Problems with the Network 5 13 PCI Installation Tips 5 13 Error Messages and Beep Codes 5 14 MWA ESMPRO Error Messages 5 14 POST Error Codes and Messages 5 26 How to Identify BIOS and BMC...

Page 9: ...s you how to configure the system and provides instructions for running the BIOS Setup Utility and the Fast Util Configuration Utility which is used to configure SCSI devices in your system This chapter also provides information on system board jumper settings Chapter 4 CRU Replacement and Server Upgrades provides you with instructions on how you can access remove and install Customer Replaceable ...

Page 10: ...loss of life CAUTION Cautions indicate situations that can damage the system hardware or software Note Notes give important information about the material being described Names of keyboard keys are printed as they appear on the keyboard For example Ctrl Alt or Enter Text or keystrokes that you enter appear as boldface type For example type abc123 and press ENTER File names are printed in uppercase...

Page 11: ...to be included in your user s guide at the time it was developed and released Getting Started Sheet The Getting Started Sheet provides several easy to follow steps to become familiar with your server documentation and to complete your installation successfully EXPRESSBUILDER User s Guide The EXPRESSBUILDER User s Guide contains the instructions needed for reloading the operating system OS and inst...

Page 12: ...n personal injury and or equipment damage Under no circumstances should you attempt to disassemble a power supply The power supply has no user replaceable parts Inside the power supply are hazardous voltages that can cause serious personal injury A defective power supply must be returned to your dealer Never connect the ground wire to a gas pipe There is a risk of a gas explosion The equipment wei...

Page 13: ... authorities if you are unsure of the type of power cord to use in your country The voltage change occurs via a switch in the power supply Safety Notices for Users Outside of the U S A and Canada PELV Protected Extra Low Voltage Integrity To ensure the extra low voltage integrity of the equipment connect only equipment with mains protected electrically compatible circuits to the external ports Rem...

Page 14: ...s moisture there is also a risk of heat or fire Use only the supplied power cords If the rated current of the power cord is exceeded there is a risk of a fire Also observe the following prohibitions to prevent damage to cords Do not pull on the cord Do not pinch the cord Do not bend the cord Keep chemicals away from the cord Do not twist the cord Do not place any object on the cord Do not bundle s...

Page 15: ...rnal device or connecting disconnecting any interface cable to from the server If the server is powered off but its power cord is plugged to a power source touching an internal device cable or connector may cause an electric shock or a fire Unless described herein never attempt to disassemble repair or alter the equipment There is a risk of an electric shock or fire as well as malfunction You may ...

Page 16: ... the equipment into from the rack Elevated Operating Ambient Temperature If installed in a closed or multi unit rack assembly the operating ambient temperature of the rack environment may be greater than the room ambient environment Therefore consideration should be given to installing the equipment in an environment compatible with the a maximum rated ambient temperature of 35 C Refer to Chapter ...

Page 17: ...ystem warm or cool to room temperature before using it Keep the system away from magnetic forces Keep the system dry Do not wash the system with a wet cloth or pour fluid into it Protect the system from being bumped or dropped Check the system for condensation If condensation exists allow it to evaporate before powering on the system Keep the system away from dust sand and dirt ...

Page 18: ...rview Overview Fault Tolerant Hardware System Chassis PCI Module LEDs CPU Module LEDs PCI Board Slot Status LEDs Hard Disk LED LAN Connector LEDs System Components and Module Set Optional Components System Features ...

Page 19: ...t technology The server is conveniently housed and available as a tower based system see Figure 1 1 or as a rack mount system see Figure 1 2 in a relatively small form factor fits into a standard EIA 19 inch rack assembly The combination of mirrored computing performance memory capacity and integrated I O provides a high performance environment for many applications including network servers The s...

Page 20: ...array management features Video Graphics Array VGA controller with 2 MB of video memory occupies one PCI slot per PCI module SCSI disk adapter providing Ultra 160 SCSI interface for the hot swap hard disk drives Embedded single channel enhanced IDE adapter providing interface for a peripheral device CD ROM drive Integrated Network Interface Controller NIC supporting 10Base T 100Base TX 1000Base T ...

Page 21: ...ant Hardware The hardware architecture of the system provides fault tolerance transparency If a hardware component fails the application program continues processing and is never aware that a failure occurred To provide system redundancy this system uses dual hardware technology That means that all major components are mirrored within a single hardware chassis There are two CPU modules and each CP...

Page 22: ...scribe the system chassis external view internal view and the system board set Front View Bezel Installed Figure 1 3 shows the front chassis features and controls visible with the front bezel installed B 2 1 B 2 1 2 1 2 1 1 2 3 5 6 7 8 9 10 4 3 5 6 7 8 10 9 5 6 7 8 9 10 5 6 7 8 10 9 Tower Model Rack mount Model 1 2 ...

Page 23: ...heels for moving a tower model unit 5 BMC status LED See LEDs in this chapter for details 6 PCI module status LED 1 See LEDs in this chapter for details 7 PCI module status LED 2 See LEDs in this chapter for details 8 DISK ACCESS LED See LEDs in this chapter for details 9 CPU module status LED 1 See LEDs in this chapter for details 10 CPU module status LED 2 See LEDs in this chapter for details Fi...

Page 24: ...ystem Overview 1 7 Front View Bezel removed Figure 1 4 shows the front chassis features and controls visible with the front bezel removed 1 2 3 4 5 6 7 8 9 1 2 3 4 5 7 8 9 6 Tower Model Rack mount Model ...

Page 25: ...t and will not respond until a failure in the primary PCI module causes the secondary PCI module to assume primary functionality 6 CD ROM drive Used for reading data from CD ROMs Although there are two CD ROM drives only the one on the active primary PCI module can be used the module with the lit POWER Switch LED 7 3 5 inch disk bay Slots for adding hard disks On a tower model they are called Slot...

Page 26: ...m Overview 1 9 Rear View Figure 1 5 shows the rear chassis features and controls visible 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Tower Model Rack mount Model ...

Page 27: ... LEDs in this chapter for details 9 PCI module status LED 2 See LEDs in this chapter for details 10 PCI board slot status LED Slot1 See LEDs in this chapter for details 11 PCI board slot status LED Slot2 See LEDs in this chapter for details 12 PCI board slot status LED Slot3 See LEDs in this chapter for details 13 LINK ACT LED LAN connector 2 See LEDs in this chapter for details 14 LAN connector 2...

Page 28: ...le Both CPU modules in the server are identical 1 2 3 4 5 6 7 8 9 10 1 1 Module handle 2 Cooling fans 3 CPU module board 4 CPU socket 2 additional 5 AC inlet in the back 6 Backboard connector in the back 7 CPU socket 1 standard 8 DIMMs 9 Power unit 10 Power backboard Figure 1 6 CPU Module ...

Page 29: ...ule Board 1 Cooling fan connector 2 LED connector 3 Power connector 4 CPU socket 2 5 CPU socket 1 6 DIMM sockets Slots 1 to 6 from top to bottom Add memory modules in pairs 1 and 2 3 and 4 5 and 6 This section only describes connectors that are used for replacing parts or upgrading Other connectors have been setup before shipment Figure 1 7 CPU Module Board ...

Page 30: ...ents of the PCI module Both PCI modules in the server are identical 1 2 3 4 5 6 7 8 1 Cooling fans 2 Power unit 3 AC inlet in the rear 4 Backboard connector in the rear 5 PCI module board 6 Video board 7 PCI riser card 8 PCI board retention bracket Figure 1 8 PCI Module ...

Page 31: ...of the PCI module board 1 2 3 4 5 6 7 8 9 1 SCSI connector external 2 Configuration jumper pin 3 Battery lithium battery 4 Cooling fan 1 connector 5 Power connector 6 IDE connector 7 Power switch connector 8 9 LED connector SCSI connector internal Figure 1 9 PCI Module Board 8 ...

Page 32: ... 1 10 shows the location of the clock board I O interface board and the back panel in the rack mount model In the tower model these components are located at the lower rear of the plug in modules Figure 1 10 Chassis Board Layout Clock board Interface board Back panel ...

Page 33: ...nings Tips To determine the cause of trouble use ESMPRO or the Off line Maintenance Utility to view the error log When you want to restart the server perform a shutdown if the OS allows you to shut down the system If not perform a reset or forced shutdown or you can restart the server by unplug and plugging the power cord Table 1 1 BMC Status LED LED indications Description Action Green BMC operat...

Page 34: ...nal fans and confirm that the fan cables are connected firmly If the message does not disappear contact your sales agent BMC is being dumped Wait for a while it will go off soon PCI module may be connected incorrectly Check if PCI module is connected correctly Look for loose screws Red in one module BMC may be out of order BMC firmware may need reprogramming Contact your sales agent Red in both mo...

Page 35: ...isk In this case Status LED 2 and Disk access LED on the other PCI module stay in amber Check the condition of hard disk mirrors Remount the hard disks If the problem persists contact your sales agent Off Off AC power is not supplied to the PCI modules Remount the PCI module Check the condition of power unit Check if the power cord is connected correctly Check the condition of breaker and UPS If t...

Page 36: ...emount the CPU module Check the condition of power unit Check if the power cord is connected correctly Check the condition of breaker and UPS If the problem persists contact your sales agent Off Amber The CPU module is mounted correctly and operates in simplex mode Start the other CPU module to use ft series features If the problem persists contact your sales agent Green The CPU module is performi...

Page 37: ... PCI module Red Although the PCI board is mounted it may be offline or not be working Remount the PCI board correctly Remount the PCI module correctly If the problem persists contact your sales agent Hard Disk LED A hard disk LED shows the status of hard disks that are mounted in the 3 5 inch device bay Combined the two hard disk LEDs on PCI modules 1 and 2 show the status of the hard disks Refer ...

Page 38: ...or 2 1000 100 10 Amber Operating as 100BASE TX Operating as 1000BASE T Off Operating as 10BASE T Operating as 10BASE T LINK ACT LED The LINK ACT LED shows the status of a standard network port It is green if power is supplied to the main unit and hub and they are connected correctly LINK It blinks green while the network port sends or receives data ACT When the LED does not illuminate during LINK ...

Page 39: ...ns that provide cooling for the CPU module The system runs identical applications in both CPU modules in lockstep Thus if one CPU module fails the second CPU module takes over the processing without any interruption to the current application running on the system Note that this type of failure is transparent to the user In simplex mode the system is operating with only one CPU module and one PCI ...

Page 40: ...t PCI module Group 1 and are physically numbered 4 6 bottom to top in the right PCI module Group 2 as seen from the front of the tower system The disk drives SCSI ID numbers are 0 1 2 bottom to top for each group of logical disk drives and the first mirrored pairs are physical drives 1 and 4 that contain the boot software as shown below See Figure 1 4 for the location of hard disk drives in the PC...

Page 41: ...Storage bays The storage bays can contain any combination of disk drive carriers and dummy disk drive carriers as long as equivalent drives are mirrored DO NOT remove dummy disk drive carriers from unused slots They are present to direct airflow around the devices PCI Adapter Cards For fault tolerant systems the 32 64 bit PCI adapter cards must be installed in the PCI modules as redundant pairs Th...

Page 42: ...the primary PCI module during Windows 2000 operating system boot up B will be assigned to the floppy disk drive for the standby PCI module Only the floppy disk drive of the primary PCI module will be recognized by the Windows 2000 operating system The floppy disk drive of the secondary PCI module will not be recognized Only one floppy disk drive is recognized at any given time Ex Primary PCI modul...

Page 43: ...IF socket on the board The processor features a 512 KB cache An optional second Xeon processor enhances performance and allows Symmetric Multiprocessing SMP System Memory Up to 3 GB of Synchronous Dynamic Random Access Memory SDRAM can be configured on the CPU board located in the CPU module The CPU board contains six 168 pin DIMM sockets allowing for system memory expansion within a CPU module Se...

Page 44: ...includes a 10BASE T 100BASE network controller and a 10BASE T 100BASE TX 1000BASE T network controller As a PCI bus master the controller can burst data at up to 132 MB sec The controller contains two receive and transmit FIFO buffers that prevent data overruns or underruns while waiting for access to the PCI bus The controller has the following 32 bit PCI bus master interface for 10BASE T 100BASE...

Page 45: ...00 Hz Peripheral Controller The Super I O integrated peripheral controller supports two enhanced serial ports UARTs and an integrated Real Time Clock RTC module The I O panel board provides the connector interface for each serial port Serial Ports The serial ports UART1 and UART 2 provide data rates up to 1 5 Mbaud and 13 IRQ channel options When disabled serial port interrupts are available to ad...

Page 46: ...oltage conditions or fan failure To enable accurate monitoring the BMC maintains the nonvolatile Sensor Data Record SDR from which sensor information can be retrieved The BMC provides an ISA host interface to SDR sensor information so that software running on the server can poll and retrieve the server s current status The BMC performs the following Monitors server board temperature and voltage Mo...

Page 47: ...1 30 System Overview The external device I O connectors located on each PCI module see Figure 1 6 provide support for two LAN ports and a SCSI connector for connecting external SCSI devices ...

Page 48: ...2 Setting Up the System Overview Selecting a Site Unpacking the System Installation Connections Connecting the Power Cord s Basic Operation Power ON Power OFF POST Check Forced Shutdown and Clear ...

Page 49: ...through a properly grounded outlet CAUTION The power plugs must be plugged into the same common ground power outlets Clean dust free and well ventilated Front and rear ventilating openings kept free of obstructions Away from sources of heat vibration or physical shock Isolated from strong electromagnetic fields and electrical noise produced by electrical devices such as air conditioners large fans...

Page 50: ... possible photograph it for reference After removing the contents of the containers keep the cartons and the packing materials If the contents appear damaged when you unpack the boxes file a damage claim with the carrier immediately IMPORTANT Accessories Keep the accessories in a safe place You will need them when you perform setup addition of options or replacement of failed components Make backu...

Page 51: ...ely near a heater air conditioner or refrigerator A location that is subject to intense vibration Use the server in a room where temperature can be kept between 15 and 25ºC 100V 120 V parallel bi polar power outlet with grounding A room that can maintain the following conditions during operation Temperature 10 to 35ºC Humidity 20 to 80 non condensing Wall outlet within the reach of supplied power ...

Page 52: ...es agent to request proper shield construction A location where the power cord of the server must be connected to an AC outlet that shares the outlet of another device using large power consumption A location that is close to equipment that causes power noises e g sparks caused by power on off using a relay If you must install the server close to such equipment request your sales agent for separat...

Page 53: ...tall the CPU and PCI modules Note the following before installing these module Confirm the server is immobilized Place removed modules to the side of the server Do not place modules on top of the server It takes at least two people to install the modules install them slowly and carefully If the modules do not install smoothly remove them and try again Install the CPU modules in the right two slots...

Page 54: ...sk of personal injury users should not attempt to install the server into the rack assembly The server should be installed in the rack only by trained maintenance personnel 100V 120 V parallel bi polar power outlet with grounding Space 40 cm or more on top 1 m or more on the front and rear and 60 cm or more on the right and left Room that can maintain the following conditions during operation Temp...

Page 55: ...r in the locations as listed below Otherwise the server may malfunction A location where temperatures change widely near a heater air conditioner or refrigerator A location that is subject to intense vibration A location where corrosive gas sodium chloride sulfur dioxide hydrogen sulfide nitrogen dioxide or ozone is generated or a location that is close to chemicals or exposed to chemicals A locat...

Page 56: ...nect peripheral devices to the server The server is provided with connectors for wide variety of peripheral devices on its front and rear The figure below illustrates available peripheral devices for the server in the standard configuration and locations of the connectors for the devices After connecting the peripheral devices connect the provided power cords to the server then plug the power cord...

Page 57: ...cables The serial port connectors are reserved for maintenance A tower model is shown in the following illustration However connections are the same for a rack mount model except that its modules are mounted horizontally IMPORTANT Place the USB floppy disk drive on top of the tower cabinet However to place it on a rack mount model put a distance of one unit between the disk drive and the module IM...

Page 58: ...all outlet in your region obtain a suitable power cord that meets the following criteria The power cord must be rated for the available AC voltage and have a current rating that is at least 125 of the current rating of the server The power cord connector that plugs into the wall outlet must be terminated in a grounding type male plug designed for use in your region It must have certification marks...

Page 59: ...er has a cover like detachable bezel You need to open the front bezel to access the POWER switch CD ROM drive or hard disk IMPORTANT Without using the security key you cannot open or detach the front bezel It is not recommended to use the server with its bezel detached Tower Model Insert the security key into the slot and turn it to release the lock Hold the handle on the left side of the bezel an...

Page 60: ...elease Figure 2 4 Unlocking the Front Bezel Rack mount Model 2 Hold the right side of the front bezel lightly and pull it open 3 Detach the bezel from the main unit by sliding it to the left a little to disengage the tabs from the frame See Figure 2 5 Tabs Frame Figure 2 5 Opening the Front Bezel Rack mount Model Attach To attach the front bezel engage the tabs on the frame on the left side of the...

Page 61: ...k mount model 3 Each PCI module includes a power button however only one of the power buttons will be lit Press the lit POWER button located on the PCI module See Figure 2 6 The logo appears on the display screen POWER button LEDs Press only the lit POWER button Figure 2 6 PCI Module Power Button Location IMPORTANT Do not turn off the power before the logo appears While the logo is displayed on th...

Page 62: ...ystem board of the server When you power on the server POST will start automatically to check the system board ECC memory modules CPU modules PCI modules keyboard mouse etc POST displays startup messages for various BIOS setup utilities According to the factory default settings the logo appears on the display while POST is being performed To view POST s details press Esc You don t always need to c...

Page 63: ...p of the BIOS setup utility SETUP Press F2 to enter SETUP You will need to start it when you want modify the configuration for using the server Unless this message appears together with an error message you don t need to start the utility to modify the configuration If you wait for a few seconds POST will go on automatically To start the SETUP utility press F2 while the above message is displayed ...

Page 64: ... up Behavior at Occurrence of Error If POST or OS startup does not finish normally the server will reboot itself automatically At the time of reboot it will select the other CPU PCI module and run POST or OS startup In this manner the server retries POST or OS startup with different combinations of CPU PCI modules If POST does not finish normally with any combinations the server will stop with the...

Page 65: ...hut down the server the POWER switch does not turn off the server or resetting does not function Press and hold the POWER switch on the server for over four seconds The power is forcibly turned off To turn on the power back again wait approximately 10 seconds after turning off the power forced shutdown IMPORTANT If the remote power on feature is used power on the server and start the OS and turn o...

Page 66: ...3 Configuring Your System Configuring Your System BIOS Setup Utility Fast Util Utility Configuring System Jumpers ...

Page 67: ...re either of the SCSI controllers in your system or to perform a SCSI disk format or verify disk operation of these drives If your system has been factory configured the BIOS Setup or Fast Util Utility do not need to be run unless you want to change the password or security features add certain types of option boards or devices or upgrade your system board This chapter also provides information on...

Page 68: ...s Menu Use Main Use this menu for basic system configuration Advanced Use this menu for setting the Advanced Features available on your system Security Use this menu to set User and Supervisor Passwords and the Backup and Virus Check reminders System Hardware Use this menu for configuring unique Server features Boot Use this menu to configure Boot Device priority Exit Exits the current menu Use th...

Page 69: ... or bottom of window PAGE UP or PAGE DOWN Move cursor to next or previous page F5 or Select the previous value for the field F6 or or SPACE Select the next value for the field F9 Load default configuration values for this menu F10 Save configuration values and exit ENTER Execute command or Select submenu BIOS Setup Configuration Settings The BIOS Setup Configurations tables show the default settin...

Page 70: ...he basic memory Extended Memory XXX MB Display Only Indicates the total capacity of the extended memory BIOS Version Display Only Indicates the version of the system BIOS System Time HH MM SS Sets the system time hour minutes seconds on 24 hour clock System Date MM DD YYYY Sets the system date month day year Language English US German French Italian Spanish Selects which language BIOS displays Not...

Page 71: ... to Memory Information Submenu Peripheral Configuration Refer to Peripheral Configuration Submenu Monitoring Configuration Refer to Monitoring Configuration Submenu It sets POST Monitoring and Boot Monitoring Option ROM Refer to Option ROM Submenu It Disables Enables the mapping of Option ROM BIOS from the PCI Bus Keyboard Features Refer to Keyboard Features Submenu It selects Keyboard Options ...

Page 72: ...ing the remote console and remote drive functions during activation of OS The Boot time diagnostic screen is enabled if RomPilot is enabled See Appendix B for more details POST Error Pause Disabled Enabled Pauses and displays SETUP entry or resume boot prompt if error occurs on boot If disabled system always attempts to boot Processor Information Submenu Feature Choices or Display Only Description...

Page 73: ...Description Your Setting Serial Port A COM 1 Disabled 3F8 IRQ3 3F8 IRQ4 2F8 IRQ3 2F8 IRQ4 3E8 IRQ3 3E8 IRQ4 2E8 IRQ3 2E8 IRQ4 Auto Disables serial port 1 or selects the base address and interrupt IRQ for serial port 1 Serial Port B COM 2 Disabled 3F8 IRQ3 3F8 IRQ4 2F8 IRQ3 2F8 IRQ4 3E8 IRQ3 3E8 IRQ4 2E8 IRQ3 2E8 IRQ4 Auto Disables serial port 2 or selects the base address and interrupt IRQ for ser...

Page 74: ... enables the POST Pause Monitoring Feature POST Pause Monitoring Time Out 3 1 to 20 Selects the time out value of the POST Pause Monitoring Feature This feature is displayed only when POST Pause Monitoring is Enabled Option ROM Submenu Feature Choices or Display Only Description Your Setting Onboard SCSI Enabled Disabled Disables Enables the mapping of the onboard SCSI BIOS Onboard LAN 1 2 Enabled...

Page 75: ...iption Your Setting Numlock Auto On OFF Selects the power on state for Numlock Key Click Disabled Enabled Disables or enables keyclick Keyboard Auto repeat Rate 10 sec 6 sec 2 sec Selects key repeat rate Keyboard Auto repeat Delay 0 25 sec 0 5 sec 0 75 sec 1 sec Selects delay before key repeat ...

Page 76: ...meric characters controls access to the setup utility When the Enter key is pressed the user is prompted for a password press ESC key to abort Once set this can be disabled by setting it to a null string or by clearing password jumper on system board refer to System Board Jumpers in this chapter This feature is available only when you logged in the SETUP utility with the supervisor password Set Us...

Page 77: ...r to Wake On Events Submenu AC Link Power On Last State Stay Off Determines the mode of AC Link This determines the state of the server when AC power is reapplied see Table below Note When Wake On LAN is enabled Stay Off is the only choice for selection Error Log Initialization Press Enter Request to initialize the System Error Log now If Clear OK then display System Event Log Cleared If Clear NG ...

Page 78: ...y a value smaller than the Upper Limit value by at least 8 using and keys Wake On Events Submenu Feature Choices or Display Only Description Your Setting Wake On LAN Disabled Enabled Enable or disable the remote power on feature via the network When Enable is selected change the AC LINK setting in the System Hardware to Stay Off Console Redirection Submenu Feature Choices or Display Only Descripti...

Page 79: ...rive Attempts to boot from a hard drive device 4 Intel UNDI PXE 2 0 Build 071 Attempts to boot from a PXR server Exit Menu You can make the following selections on the Exit Menu Select an option using the up or down arrow keys then press Enter to execute the option Pressing Esc does not exit this menu You must select one of the items from the menu or menu bar to exit Exit Menu Choices Description ...

Page 80: ...g message appears on the video monitor Press Alt Q for Fast Util 3 Press Ctrl Q to run this utility The Fast Util starts and the Fast Util Options Menu is displayed listing the following selections Fast Util Options Menu Configuration Settings Scan SCSI Bus SCSI Disk Utility Select Host Adapter Exit Fast Util 4 Highlight Select Host Adapter using the cursor keys and press ENTER 5 The Select Host A...

Page 81: ... BIOS Enabled Disabled Specify whether the BIOS extension of the host adapter is enabled or disabled PCI Bus DMA Burst Enabled Disabled Specify whether the DMA burst transfer on the PCI bus is enabled or disabled CDROM Boot Enabled Disabled Specify whether the start from CD ROM is enabled or disabled Adapter Configuration Auto Manual Safe Specify whether the adapter configuration is set automatica...

Page 82: ...set Do not change Enable Device Yes No Factory set Do not change Negotiate Wide Yes No Specify whether the wide 32 bits transfer is enabled or disabled Negotiate Synchronous Yes No Specify whether the synchronous transfer is enabled or disabled Tagged Queuing Yes No Factory set Do not change Sync Offset 00 02 04 06 08 10 12 14 16 18 20 22 24 Select the proper offset value in synchronous transfer T...

Page 83: ...tance of the SCSI bus Autoconfigure SCSI Device Submenu When Autoconfigure SCSI Device is selected the screen for setting the information on the device connected to the host adapter appears The parameters choices and their default settings are the same as those listed in the table for SCSI Device Settings Notes Always check the SCSI ID of the target device before changing the SCSI bus settings and...

Page 84: ...fault Settings is selected the screen for returning the setting values to the default values is displayed Note After restoring the default settings you must set the SCSI ID for SCSI Bus 1 to the value 6 Also under the Host Adapter Settings Submenu the 4Gbyte Addressing must be set to Enabled Raw NVRAM Data Submenu When Raw NVRAM Data is selected the information on NVRAM installed in the host adapt...

Page 85: ... the prior menu displayed reappears Select Different Disk Selects another SCSI device on the same SCSI bus Select Host Adapter When Select Host Adapter is selected from the Fast Util Options menu the list of the host adapters installed in the main system is displayed Select the adapter for which the settings are modified Note Do Not select Adapter QLA1280 Single Ended LVD 5800 it is used for built...

Page 86: ...iguration Settings Modified screen selections are as follows Configuration Settings Modified Save Changes Do not save changes The termination screen Exit Fast UTIL selections are as follows Exit Fast UTIL Reboot System Return to FAST UTIL ...

Page 87: ...ion Otherwise wear an antistatic wrist strap attached to chassis ground The jumper blocks on the PCI board located in the PCI module one PCI board per PCI module enable you to set specific operating parameters for your system A jumper is a small plastic encased conductor shorting plug that slips over two jumper pins Figure 3 1 shows the location of the system jumpers 2 10 8 6 J25 J27 4 12 1 9 7 5 ...

Page 88: ... in bold What it does at system reset 1 2 CMOS clear Off Protect On Erase Preserves the contents of CMOS Clears CMOS 3 4 Password disable Off Enable On Disable Enables password protection Disables the password 5 6 Reserved Off Not Used Reserved Do Not Change 7 8 Reserved Off Not Used Reserved Do Not Change 9 10 Reserved Off Not Used Reserved Do Not Change 11 12 Spare Off Not Used On Spare Provides...

Page 89: ...s 1 through 5 of subsection Modifying the PCI Board in chapter 4 Note Use the same jumper settings for both PCI module s 2 Locate the position of the system jumpers that you are changing on the PCI board To change a jumper setting use a pair of needle nose pliers or your fingers to remove the jumper from its current location see Figure 3 2 Position the jumper over the two pins for the desired sett...

Page 90: ...ord disable of system jumper block Otherwise go to next step 5 Perform steps 12 through 14 of subsection Modifying the PCI Board in chapter 4 6 While waiting for POST to complete press the F2 key to enter BIOS setup This automatically clears CMOS and all passwords provided you exit and save the BIOS setup 7 Repeat step 1 of these procedures 8 Remove the jumper you just installed on the system jump...

Page 91: ......

Page 92: ...tion Precautions Preparing Your System For Upgrade Opening And Closing The Front Bezel Replacing CPU Modules Replacing Or Adding Processors Replacing Or Adding Dimms Replacing A PCI Module Installing PCI Adapter Boards Installing A Hard Disk Drive ...

Page 93: ...tem AC power Also 5vdc is present on the system boards whenever the AC power cord is connected between the system and an AC outlet Before performing any procedures that require the server to be off first power off the DC by pushing the power on off button Make sure your system is powered off and the AC power cord is unplugged from the system Failure to disconnect power before opening your system c...

Page 94: ...your system is powered off and unplug all AC power cords Failure to disconnect power before opening your system can result in personal injury and equipment damage System power on off The DC push button on off switches DO NOT turn off the system AC power To remove power from system you must unplug the AC power cords from wall outlets or power supply Hazardous conditions power supply Hazardous volta...

Page 95: ...unpainted metal surface on your system when handling parts ESD and handling boards Always handle boards carefully They can be extremely sensitive to ESD Hold boards only by their edges After removing a board from its protective wrapper or from the system place it component side up on a grounded static free surface Use a conductive foam pad if available but not the board wrapper Do not slide board ...

Page 96: ...f the ESMPRO ServerAgent or the ESMPRO ServerManager from the management PC on the network Then after a new module is installed it must be reenabled by using the server utility of the ESMPRO ServerAgent or the ESMPRO ServerManager Note The system default automatically boots a module once installed Do not remove a CRU when its amber status LED indicator is on This indicates that the CRU is operatin...

Page 97: ...el You need to open the front bezel to access the POWER switch CD ROM drive or hard disk IMPORTANT Without using the security key you cannot open or detach the front bezel It is not recommended to use the server with its bezel detached Tower Model Insert the security key into the slot and turn it to release the lock Hold the handle on the left side of the bezel and pull it After closing the front ...

Page 98: ...Lock Release Figure 4 2 Unlocking the Front Bezel Rack mount Model 2 Hold the right side of the front bezel lightly and pull it open 3 Detach the bezel from the main unit by sliding it to the left a little to disengage the tabs from the frame See Figure 4 3 Tabs Frame Figure 4 3 Opening the Front Bezel Rack mount Model Attach To attach the front bezel engage the tabs on the frame on the left side ...

Page 99: ...beginning of this chapter 2 Unlock and open the front door on the tower cabinet or front covers on the rack mount system See Opening and Closing the Front Bezel earlier in this chapter 3 Ensure that the CPU module is off line by viewing its status LED indicators See Figure 4 4 and Table 1 3 The state of the status LEDs should be as follows Status LED 1 Red Status LED 2 Off LED 1 LED 2 Thumbscrews ...

Page 100: ...right rack mount model on the locking latch and carefully remove the module from the server unit and place it on a flat sturdy surface Installing a CPU Module 1 Observe the safety and ESD precautions listed at the beginning of this chapter 2 Position the locking latches on the front of the CPU module in the unlocked position 3 With the assistance of another person support the CPU module with both ...

Page 101: ... CPU module locking latches to the cabinet Note Hand tighten the thumbscrews only as much as required to activate the interlock switch that allows power to be applied to the CPU module 6 Close and lock the front door on the tower cabinet or front covers on the rack mount system See Opening and Closing the Front Bezel earlier in this chapter ...

Page 102: ...t match the speed of all installed processors If upgrading a processor all processors must be upgraded to match CAUTION Electrostatic discharge ESD can damage components place them on an antistatic surface Update the CPU board using an antistatic wrist strap attached to chassis ground WARNING If the system was running any processor and heat sink installed is hot To avoid the possibility of a burn ...

Page 103: ...he Top cover of the CPU Module 4 Locate the two processor sockets on the CPU board inside the CPU module See Figure 4 8 CPU 2 CPU 1 Figure 4 8 CPU Board Component Locations 5 Remove the CPU air duct from the processors and the anti dust sheet from the empty processor socket See Figure 4 9 ...

Page 104: ...aising the Socket Lever 7 Position the processor over the processor socket so that its pins align with the socket holes See Figure 4 11 Note Both the processor and processor socket have different pin assignments at two of its four corners to prevent misinsertion Check the orientation pin mark and pin assignment on the socket to mount the processor correctly ...

Page 105: ... See Figure 4 12 Figure 4 12 Installing a Processor 9 Very carefully apply the thermal interface material heat radiation sheet on top of the processor so that it is completely covered See Figure 4 13 Notes The thermal interface material is very fragile it must be handled very carefully If the cooling sheet is damaged it must be replaced with a new one Reuse of the cooling sheet is not permitted Do...

Page 106: ...Install both heat sink clips as follows CAUTION Do not allow the heat sink to rock back and forth while securing the heat sink clips If the CPU becomes dislodged from the socket catastrophic failure may occur Place the heat sink clip on the center tab of the retention module and rotate the clip towards the heat sink to engage the center tab 1 Repeat this step with the second clip 2 See Figure 4 15...

Page 107: ...tem cabinet following procedures previously detailed in this chapter 15 Power on the CPU module and reboot the system to ensure POST does not display any error messages If error messages are displayed see the POST error messages listed in Chapter 5 16 To operate a multi processor system do the following If in Computer of Device Manager Driver is set to ACPI single processor PC change it to ACPI mu...

Page 108: ...ink clips Release the clip pressure points in the order 1 6 shown in Figure 4 16 1 2 3 4 5 6 Figure 4 16 Removing the Processor Heatsink 6 Swing its processor socket lever up until it is in the unlocked position and carefully remove the processor See Figure 4 17 Figure 4 17 Removing the Processor 8 Install an anti dust sheet on the CPU socket Place the adhesive part of the sheet on the opposite si...

Page 109: ...ule into the system cabinet following procedures previously detailed in this chapter 12 Power on the CPU module and reboot the system to ensure POST does not display any error messages If error messages are displayed see the POST error messages listed in Chapter 5 ...

Page 110: ...ets starting from the lowest number DIMM 1 to the highest number DIMM 6 Each 168 pin socket can hold a single 72 bit DIMM module with 128MB 256MB or 512MB of memory DIMMS must be installed in pairs of the same memory capacity i e three groups of two DIMMs each Note When replacing or upgrading DIMMs the replacement DIMMs must be of the same specifications of all the installed DIMMs CAUTION Electros...

Page 111: ...Otherwise continue with the next step 5 Spread the latch levers located on both ends of the DIMM socket just enough to unlock the DIMM cover and remove it see Figure 4 19 Note A DIMM cover is always mounted in an empty DIMM socket Figure 4 19 Removing a DIMM Cover 6 Holding the DIMM module only by its edges remove it from its antistatic package CAUTION Observe static precautions Use an antistatic ...

Page 112: ...or messages are displayed see the POST error messages listed in Chapter 5 Removing DIMMs 1 Remove the appropriate CPU module from the server chassis See Removing a CPU Module earlier in this chapter 2 Remove the top cover of the CPU module See Installing a Processor earlier in this chapter 3 Spread the latch levers located on both ends of the DIMM socket just enough to unlock the DIMM and remove i...

Page 113: ...sages If error messages are displayed see the POST error messages listed in Chapter 5 Replacing a PCI Module Your system contains two redundant PCI modules that are accessible from the front of the server unit The following subsections provide the procedures for removing and installing PCI modules Removing a PCI Module 1 Observe the safety and ESD precautions listed at the beginning of this chapte...

Page 114: ...le See Figure 4 22 6 Pull the release levers to their unlocked position This disconnects the PCI module from its backplane Then pull the PCI module out of the chassis until the locking latch engages See Figure 4 23 Locking latch Figure 4 23 Module Locking Latch 7 Then with the assistance of another person push downwards tower model or to the right rack mount model on the locking latch and carefull...

Page 115: ...l it is firmly seated in its connector 4 Push the locking handles all the way their locked position See Figure 4 24 Figure 4 24 Locking the PCI Module in the Chassis 5 Hand tighten the two thumbscrews that fasten the PCI module locking latches to the cabinet Note Hand tighten the thumbscrews only as much as required to activate the interlock switch that allows power to be applied to the CPU module...

Page 116: ...d in the PCI module and can have up to two 64 bit PCI adapter boards and one 32 bit adapter board installed in its expansion slots However one VGA video board is already installed in each module in the standard configuration See Figure 4 25 Note PCI expansion slot 1 is dedicated to the standard video graphics board CAUTION Electrostatic discharge ESD can damage components place them on an antistat...

Page 117: ...to which you want to install a PCI board and remove the connector cap IMPORTANT Carefully keep the removed connector cap 5 To install a long card loosen the set screw and slide the board retainer bracket towards the front of the PCI module and secure it with the set screw See Figure 4 27 Bracket Screw Figure 4 27 Adjusting the Board Bracket 6 If present unscrew the set and remove the rear slot cov...

Page 118: ...ot of the PCI board retaining bracket must fit into the mating slot in the expansion slot frame See Figure 4 29 Be sure to Align the PCI board with the guide rail groove and insert the board slowly PCI Board Figure 4 29 Installing the PCI Board NOTE Check to see if the edge of the bracket taper is inserted into a slot of the chassis In the case of a long board check also to see if its other edge i...

Page 119: ...o Secure long PCI Boards 11 Install the PCI module top cover securing it with three screws 12 Install the PCI module into the system cabinet following procedures previously detailed in this chapter 13 Connect the network cables and option board cables 14 Power on the PCI module and reboot the system to ensure POST does not display any error messages If error messages are displayed see the POST err...

Page 120: ... 4 32 Note The dummy carriers are provided to maintain proper cooling Leave the dummy carriers in unused slots and keep all removed dummy drive carriers for future use CAUTION Do not insert your hand or any tool into the slot with the disk tray or dummy drive carrier removed Failure to follow this caution may cause an electric shock or fire A B C Figure 4 32 Unlocking and Removing a Drive Carrier ...

Page 121: ...the Drive Carrier 8 Firmly hold the hard disk drive with the tray provided and handle and insert it into the slot IMPORTANT Carefully hold the hard disk drive with both hands Push the hard disk drive until the handle engages with the frame Figure 4 34 Installing the hard Drive 9 Slowly close the handle See Figure 4 34 The handle is locked when a click is heard 10 Install the front bezel ...

Page 122: ...hard disk carrier will come out approximately 1 2 inch so that its handle is fully accessible in order to pull the carrier the rest of the way out of the bay Note After the drive is disconnected from its backplane wait approximately 10 seconds for the drive to spin down before removing it from the storage bay Figure 4 35 Removing a Hard Disk Drive 5 Remove the hard disk drive and place it in an an...

Page 123: ...Covers of the Rack Mount System earlier in this chapter 3 Check all the hard disk drive status LEDs to confirm which faulty drive to remove Each drive has two status indicators located on its front handle See Table 1 2 Disk Drive Status LED Panel Indicators in Chapter 1 Note Depending on the drive fault the drive may be still spinning when you remove it Follow the next step exactly when removing d...

Page 124: ...g Static Precautions Troubleshooting Checklists Diagnostic Procedures Specific Problems and Corrective Actions Problems with the Network PCI Installation Tips Error Messages and Beep Codes How to Identify BIOS and BMC Revision Levels ...

Page 125: ... Windows 2000 Event Log System inventory from the Server Manager The failed system component related to an error condition is identified as a Customer Replaceable Unit CRU of which most are hot pluggable and redundant WARNING The DC push button on off switch on the front of the PCI module does not turn off the system AC power Also 5vdc is present on some of the system boards whenever the AC power ...

Page 126: ...d Are all jumpers and switch settings on option boards and peripheral devices correct To check these settings refer to the manufacturer s documentation that comes with them If applicable ensure that there are no conflicts for example two option boards sharing the same interrupt Are all switch and jumper settings on internal boards and drives correct Are the CPU modules and PCI modules fully seated...

Page 127: ...horized copy of the software Unauthorized copies often do not work If you are running the software from a diskette is it a good copy If you are running the software from a hard disk drive is the software correctly installed Where all necessary procedures followed and files installed If you are running the software from a CD ROM disk is the disk scratched or dirty Are the correct device drivers ins...

Page 128: ...ain Make sure all the necessary files are installed If the problem recurs you may need to reformat the hard disk drive The hard disk drive the drive controller or the system device backplane board set may be defective If the problems are intermittent there may be a loose cable dirt in the keyboard if keyboard input is incorrect a marginal power supply or other random component failures If you susp...

Page 129: ...gnosing problems perform the following Note Before disconnecting any peripheral cables from the system turn off the system and any external peripheral devices Failure to do so can cause permanent damage to the system and or the peripheral devices 1 Turn off the system and all external peripheral devices Disconnect all devices from the system except the keyboard and video monitor 2 Make sure the sy...

Page 130: ... SCSI devices in your system When the utility appears follow the instructions on your monitor to configure the SCSI host adapter settings and run the SCSI disk utilities See Chapter3 Configuring Your System If you choose not to run Fast Util Utility the boot process continues After POST completes the system beeps once If POST finds an error it displays an error message and in case there is a probl...

Page 131: ...ndicators As POST determines the system configuration it tests for the presence of each mass storage device installed in the system As each device is checked its activity indicator should turn on briefly Check for the following Does the diskette drive activity indicator turn on briefly If not refer to Diskette Drive Activity Indicator Does Not Light in this chapter If there is a hard disk drive or...

Page 132: ... correct the problem contact your service representative for assistance Power LED Does Not Light Check the following Is the power turned on to the AC outlet Is there a blown fuse or breaker Is the system connected to a 110 or 208 VAC source Is the system operating normally If so the power LED is probably defective Are there other problems with the system If so check the items listed under System C...

Page 133: ...the screen after rebooting the system and POST emits a beep code write down the beep code you hear This information is useful for your service representative See Post Error Codes and Messages later in this chapter 4 POST emits one long beep and two short beeps pattern to indicate a possible problem with the video display controller If you do not receive a beep code and characters do not appear the...

Page 134: ...roperly configured Is the diskette drive activity light always on If so the signal cable may be plugged in incorrectly Use BIOS Setup to make sure that the diskette drive controller is set to Enabled For information about running BIOS Setup refer to Configuring Your System Chapter 3 If the problem persists there may be a problem with the diskette drive device backplane boards or drive signal cable...

Page 135: ...d operation documentation for instructions on setting up and using the software Verify a different copy of the software to see if the problem is with the copy that you are using Make sure all cables are installed correctly Verify that the PCI board jumpers are set correctly Refer to the Configuring Your System Chapter 3 for jumper settings If other software runs correctly on the system contact you...

Page 136: ...m supports shared interrupts Try reseating the add in adapter The add in adapter stopped working without apparent cause Try reseating the adapter first then try a different slot if necessary The network driver files may be corrupt or deleted Delete and then reinstall the drivers Run the diagnostics PCI Installation Tips Certain drivers may require interrupts that are not shared with other PCI driv...

Page 137: ...f these error messages may be viewed using ESMPRO or MWA Managers Refer to ESMPRO and MWA documentation included on the EXPRESSBUILDER CD for more information on viewing error messages using these applications Table 5 1 below lists the error messages viewed with ESMPRO Manager or MWA Manager Included in the error messages are actions for you to remove and replace certain Customer Replaceable Units...

Page 138: ...k PCI module 1 2 5 V power voltage alarm lower limit Cor0 2 5vAlm 02 Amber Lit PCI module 1 Fatal 2 5 V power voltage alarm lower limit Cor0 2 5vAlm 07 Amber Blink PCI module 1 2 5 V power voltage alarm upper limit Cor0 2 5vAlm 09 Amber Lit PCI module 1 Fatal 2 5 V power voltage alarm upper limit Contact your sales agent Cor0 3 3vAlm 00 Amber Blink PCI module 1 3 3 V power voltage alarm lower limi...

Page 139: ...CI module 1 Fatal 5 V power voltage alarm lower limit Cor0 5 0vsAlm 07 Amber Blink PCI module 1 5 V power voltage alarm upper limit Cor0 5 0vsAlm 09 Amber Lit PCI module 1 Fatal 5 V power voltage alarm upper limit Cor0 12vAlm 00 Amber Blink PCI module 1 12 V power voltage alarm lower limit Cor0 12vAlm 02 Amber Lit PCI module 1 Fatal 12 V power voltage alarm lower limit Cor0 12vAlm 07 Amber Blink P...

Page 140: ... If not solved by the above contact your sales agent Cor0 removed Green Blink PCI module 1 PCI module detached Dismount and remount the PCI module If not solved by the above contact your sales agent Cor0 Temp Alm 00 Amber Blink PCI module 1 Temperature alarm lower limit Cor0 Temp Alm 02 Amber Lit PCI module 1 Fatal temperature alarm lower limit Cor0 Temp Alm 07 Amber Blink PCI module 1 Temperature...

Page 141: ...or1 5 0vsAlm 07 Amber Blink PCI module 2 5 V power voltage alarm upper limit Cor1 5 0vsAlm 09 Amber Lit PCI module 2 Fatal 5 V power voltage alarm upper limit Cor1 12vAlm 00 Amber Blink PCI module 2 12 V power voltage alarm lower limit Cor1 12vAlm 02 Amber Lit PCI module 2 Fatal 12 V power voltage alarm lower limit Cor1 12vAlm 07 Amber Blink PCI module 2 12 V power voltage alarm upper limit Cor1 1...

Page 142: ... CPU module 2 CPU 1 internal error CPU IERR 21 Green Blink CPU module 2 CPU 2 internal error CPU T Trip 00 Green Blink CPU module 1 CPU 1 thermal change error upper limit CPU T Trip 01 Green Blink CPU module 1 CPU 2 thermal change error upper limit CPU T Trip 20 Green Blink CPU module 2 CPU 1 thermal change error upper limit CPU T Trip 21 Green Blink CPU module 2 CPU 2 thermal change error upper l...

Page 143: ...V power voltage alarm lower limit CPU0 3 3vAlm 07 Amber Blink CPU module 1 3 3 V power voltage alarm upper limit CPU0 3 3vAlm 09 Amber Lit CPU module 1 Fatal 3 3 V power voltage alarm upper limit CPU0 3 3vsAlm 00 Amber Blink CPU module 1 3 3 V power voltage alarm lower limit CPU0 3 3vsAlm 02 Amber Lit CPU module 1 3 3 V power voltage alarm lower limit CPU0 3 3vsAlm 07 Amber Blink CPU module 1 Fata...

Page 144: ...Amber Lit CPU module 1 Fatal temperature alarm lower limit CPU0 Temp Alm 07 Amber Blink CPU module 1 Temperature alarm upper limit CPU0 Temp Alm 09 Amber Lit CPU module 1 Fatal temperature alarm upper limit Check to see if dust is accumulated on the internal fans Check also if the fan cables are connected securely If not solved by the above contact your sales agent CPU0 VccpAlm 00 Amber Blink CPU ...

Page 145: ...imit CPU2 12ss Alm 07 Amber Blink CPU module 2 12 V power voltage alarm upper limit CPU2 12ss Alm 09 Amber Lit CPU module 2 Fatal 12 V power voltage alarm upper limit CPU2 12v Alm 00 Amber Blink CPU module 2 12 V power voltage alarm lower limit CPU2 12v Alm 02 Amber Lit CPU module 2 Fatal 12 V power voltage alarm lower limit CPU2 12v Alm 07 Amber Blink CPU module 2 12 V power voltage alarm upper l...

Page 146: ...voltage alarm upper limit CPU2 3 3vsAlm 09 Amber Lit CPU module 2 Fatal 3 3 V power voltage alarm upper limit CPU2 5 0vAlm 00 Amber Blink CPU module 2 5 V power voltage alarm lower limit CPU2 5 0vAlm 02 Amber Lit CPU module 2 Fatal 5 V power voltage alarm lower limit CPU2 5 0vAlm 07 Amber Blink CPU module 2 5 V power voltage alarm upper limit CPU2 5 0vAlm 09 Amber Lit CPU module 2 Fatal 5 V power ...

Page 147: ...07 Amber Blink CPU module 2 CPU operating voltage alarm upper limit VCCP CPU2 VccpAlm 09 Amber Lit CPU module 2 Fatal CPU operating voltage alarm upper limit VCCP CPU2 VttAlm 00 Amber Blink CPU module 2 1 25 V power voltage alarm lower limit CPU2 VttAlm 02 Amber Lit CPU module 2 Fatal 1 25 V power voltage alarm lower limit CPU2 VttAlm 07 Amber Blink CPU module 2 1 25 V power voltage alarm upper li...

Page 148: ...nk CPU module 1 DIMM 6 2 bit error Memory U Err 21 Green Blink CPU module 2 DIMM 1 2 bit error Memory U Err 22 Green Blink CPU module 2 DIMM 2 2 bit error Memory U Err 23 Green Blink CPU module 2 DIMM 3 2 bit error Memory U Err 24 Green Blink CPU module 2 DIMM 4 2 bit error Memory U Err 25 Green Blink CPU module 2 DIMM 5 2 bit error Memory U Err 26 Green Blink CPU module 2 DIMM 6 2 bit error The D...

Page 149: ...d Table 5 1 POST Error Codes and Messages is a list of the error codes and messages written at the start of each POST test Table 5 2 POST Error Beep Codes is a list of beep codes issued for each POST test Table 5 1 POST Error Codes and Messages Error Code and Message Description Action 0200 Failure Fixed Disk Configuration error in Setup menu Hard disk is faulty CPU module board is faulty PCI modu...

Page 150: ...module board 0252 Password checksum bad Password cleared NvRAM is faulty Re set the password in the Setup menu Replace the PCI module board 0260 System Timer Error CPU module board is faulty Replace the CPU module board 0270 Real Time Clock Error Real time clock error Replace the CPU module board 0271 Check date and time setting Real time clock is set incorrectly Set the correct date and time in S...

Page 151: ...P CPU PCI module board is faulty Reset the setting by selecting Yes at Reset Configuration Data Replace the CPU PCI module board 0B42 Resource Conflict Configuration error in SETUP Correct device configuration in SETUP 0B43 Warning IRQ not configured Configuration error in SETUP Correct settings in SETUP 0B44 Expansion ROM not initialized Configuration error in SETUP In SETUP disable decompression...

Page 152: ... CRC check failed 0B82 BMC core Hardware failure 0B83 BMC IBF or OBF check failed BMC is faulty Replace the PCI module board 0B90 BMC Platform Information Area corrupted 0B91 BMC update firmware corrupted BMC is faulty 0B92 Internal Use Area of BMC FRU corrupted SROM is faulty BMC is faulty Replace the PCI module board ...

Page 153: ...ROM is faulty Front panel board is faulty Replace the front panel board 0BD0 1st SMBus device address not acknowledged 0BD1 1st SMBus device Errror detected 0BD2 1st SMBus timeout 0BD3 2nd SMBus device address not acknowledged 0BD4 2nd SMBus device Errror detected 0BD5 2nd SMBus timeout 0BD6 3rd SMBus device address not acknowledged 0BD7 3rd SMBus device Errror detected 0BD8 3rd SMBus timeout 0BD9...

Page 154: ...vice address not acknowledged 0BE0 6th SMBus device Error detected 0BE1 5th SMBus timeout 0BE2 7th SMBus device address not acknowledged 0BE3 7th SMBus device Errror detected 0BE4 7th SMBus timeout 0BE5 8th SMBus device address not acknowledged 0BE6 8th SMBus device Errror detected 0BE7 8th SMBus timeout ...

Page 155: ...ress and rewrite was unsuccessful Replace the back panel board Replace the PCI module board 8611 MAC Address update failed CoreI O 0 Gbit Ethernet COntroller FRB2 timeout occurred when setting MAC address and rewrite was unsuccessful Replace the back panel board Replace the PCI module board 8612 MAC Address update failed CoreI O 110 100 Mbit Ethernet Controller FRB2 timeout occurred when setting M...

Page 156: ...Memory Manager 1 3 4 1 RAM Address Error 1 3 4 3 RAM Low Byte Data Error 1 4 1 1 RAM High Byte Data Error 2 2 3 1 Illegal Interrupt Test Error 2 1 2 3 Copyright Check Error Check if DIMM boards are installed correctly If the same error persists call your service representative to replace the DIMM or CPU module board Video BIOS Initialization Error If nothing is displayed on the monitor check if th...

Page 157: ...n Level Identification During system Power On Self Test POST which runs automatically when your system is powered on system diagnostics are run Following the memory test diagnostic several messages will appear informing you that the mouse was detected and system configuration data updated when you see these messages the BMC messages are displayed next Note In order to see the diagnostic messages t...

Page 158: ...A Technical Specifications Server Unit ...

Page 159: ...al rack ambient temperature should not exceed 25 C Relative humidity 20 to 80 no condensation Peripheral Interface rear access Two USB 4 pin port connectors for keyboard mouse and floppy diskette drive Two serial 9 pin port connectors SVGA 15 pin port connector RJ 45 T 10Base T 100Base T 1000Base Ethernet port connectors Option PCI Slots per PCI Module Two 64 bit 33MHz PCI bus slots One 32 bit 33M...

Page 160: ...bedded Adaptec dual function controller Real Time Clock Battery Lithium battery vendor part no CR2032 Peripheral Controller Integrated peripheral controller Baseboard Management Controller BMC QLogic Zircon BMC Memory Up to 3 GB of ECC SDRAM DIMM memory Keyboard USB compatible 104 key 12 function keys separate numeric and cursor pads Mouse USB serial mouse 2 button Power Supply Each CPU module and...

Page 161: ......

Page 162: ...B I O Port Addresses I O Port Addresses ...

Page 163: ... secondary command block register Parallel port 3 Serial port 2 EDMA2 compatible mode secondary command block register Floppy disk drive 2 IDE 2 Parallel port 2 VGA Parallel port 1 VGA EDMA2 compatible mode primary command block register Floppy disk drive 1 IDE 1 Serial port A DMA1 expansion write mode register Master 8259 ELCR programming Slave 8259 ELCR programming DMA2 expansion write mode regi...

Page 164: ...y of data for safe keeping The data is copied from computer memory or disk to a floppy disk magnetic tape or other media backup battery The battery in your computer that maintains the real time clock and the configuration information when the computer s power is removed base memory An area of memory between 0 and 640 kilobytes baud rate The speed with which data is transmitted during serial commun...

Page 165: ...ve A type of mass storage device that reads information from a compact disk Centronics port An industry standard parallel port See also parallel port CGA Color Graphics Adapter A type of video display system that provides low resolution text and graphics on TTL monochrome and color monitors CMOS Complimentary Metal Oxide Semiconductor A type of low power integrated circuit used in computers See al...

Page 166: ...a video monitor disk drive A device that stores data on a hard or floppy disk A floppy disk drive requires a floppy disk to be inserted a hard disk drive has a permanently encased hard disk DOS Disk Operating System See operating system DRAM Dynamic RAM See RAM E ECC Error Checking and Correction A method of detecting and correcting errors EEPROM Electrically Erasable Programmable Read Only Memory...

Page 167: ...are or software failure There are many levels of fault tolerance of which the lowest is having the ability to continue operation in the event of a power failure Fault tolerant computer systems mirror all operations which means that every operation is performed on two or more duplicate systems at all times so that if one fails another takes over flash EPROM A type of memory device that is usually u...

Page 168: ...pe of hard disk drive with the control circuitry located inside the disk drive rather than on a drive controller card interface A connection between the computer and a peripheral device that enables them to exchange data See also parallel port and serial port ISA Industry Standard Architecture An industry standard for computers and circuit cards that transfer 16 bits of data at a time J jumper A s...

Page 169: ...puter that stores data and programs See also EMS extended memory RAM and ROM microprocessor The integrated circuit that processes data and controls the basic functions of the computer modem A device used to exchange information with other computers over telephone or data lines module A circuit board that plugs into a dedicated connector on the system board in your computer mouse A small input devi...

Page 170: ... bus controllers that processes and communicates 32 bits of data at a time This microprocessor also contains power management capabilities peripheral A device connected to and controlled by the computer such as an external disk drive or a printer pixel The smallest element that is visible on a video display The resolution of a video display system is measured in pixels PnP Plug n Play Plug and pla...

Page 171: ...ace that provides high speed access to tape drives hard disk drives and other peripheral devices SDRAM Synchronous DRAM A type of DRAM that runs at faster clock speeds than conventional memory See also DRAM and registered SDRAM SEL System Event Log A record of system management events The information stored includes the name of the event the date and time the event occurred and data pertinent to t...

Page 172: ...d circuit used in computers See also CMOS U ultra 160 m SCSI Ultra 160 m is a parallel SCSI interface based on Ultra3 SCSI technology This interface features data transfer speeds up to 160MB second double edge clocking cyclical redundancy checking CRC providing higher levels of data reliability and domain validation that detects the configuration of the SCSI bus and automatically tests and adjusts...

Page 173: ......

Page 174: ...omponent was purchased Be sure to record the same information for any components added to the system such as hard disk drives add in boards or devices Record the model and serial numbers of the system unit The model and serial numbers of the system unit are recorded on a label attached to the rear of the unit The location of serial numbers on add in boards hard disk drives and external equipment s...

Page 175: ... 1B DIMM Slot 2A DIMM Slot 2B DIMM Slot 3A DIMM Slot 3B CPU Module 2 Module Board 2 Processor 1 Processor 2 DIMM Slot 1A DIMM Slot 1B DIMM Slot 2A DIMM Slot 2B DIMM Slot 3A DIMM Slot 3B PCI Module 1 Module Board 1 Hard Disk Drive 1 Hard Disk Drive 2 Hard Disk Drive 3 CD ROM Drive PCI Module 2 Module Board 2 Hard Disk Drive 1 Hard Disk Drive 2 Hard Disk Drive 3 CD ROM Drive ...

Page 176: ...pment Log 3 Component Manufacturer Name Model Serial Number if available Date Installed Modem Diskette Drive Network Controller 1 Network Controller 2 RAID Controller SCSI Controller Monitor Keyboard Mouse ...

Page 177: ......

Page 178: ...p 3 14 External device connectors 1 29 F Fast Util utility 3 15 Fault Tolerant hardware 1 4 Features 1 4 Floppy disk drive 1 25 H Hard disk drives disk drives 1 23 hot swapping 4 32 Hot swap hard drives 4 32 M Main menu configuring in setup 3 5 Memory 1 26 Monitoring system status 1 29 N Network controller 1 27 problems 5 13 O Overview 1 2 P Password clearing and changing 3 25 PCI adapter boards i...

Page 179: ...cations server unit technical specifications A 2 Storage bays 1 23 System chassis 1 5 components and module set 1 22 configuring 3 2 configuring jumpers 3 22 installing PCI adapter boards 4 25 memory 1 26 opening and closing the front door of the tower cabinet 4 7 removing a PCI module 4 22 replacing CPU modules 4 8 upgrading 4 2 System hardware menu configuring in setup 3 12 System upgrade precau...

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