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DS2000 Release Notes Table of Contents

DS2000 Release Notes

i

DS2000

Release Notes

DS2000 Release Notes Table of Contents

DS2000 Release Notes Table of Contents

DS2000 03.20.07 Release Notes

New Features in 03.20.07 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

IntraMail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Call Screening. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Call Screening and Group Mailboxes . . . . . . . . . . . 1
Automatic Call Screening . . . . . . . . . . . . . . . . . . . . 2
MW LED Operation Change . . . . . . . . . . . . . . . . . 2
Programming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Manual Call Screening Operation. . . . . . . . . . . . . . 2
Automatic Call Screening Operation . . . . . . . . . . . 3

Directory Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

System-Wide Programming . . . . . . . . . . . . . . . . . . 4
Programming Subscriber Mailboxes. . . . . . . . . . . . 4
Programming Master Mailboxes. . . . . . . . . . . . . . . 6
Programming Routing Mailboxes. . . . . . . . . . . . . . 8
Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Group Mailboxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Programming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Message On Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Programming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Super Display Telephone Programmable Idle Menu Soft Keys. . 16

Programmable Idle Menu Soft Keys Introduced . . . . . . . 16

1705 Program Entry . . . . . . . . . . . . . . . . . . . . . . . 17
User Programmable Feature (Super Display

Telephone Only) . . . . . . . . . . . . . . . . . . . . . . . 17

Enhanced Features in 03.20.07 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Directory Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Interactive Soft Keys Relabeled . . . . . . . . . . . . . . . . . . . . 18

IntraMail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Forwarding A List Of Message Simplified. . . . . . . . . . . . 19
Group Ring Overflow Follows Master Mailbox Type . . . 19

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Summary of Contents for DS2000 IntraMail

Page 1: ...upgrade your card the new features will not be available If upgrading from version 3 software prior to 03 10 08 using telephone programming you must reprogram the options in 1808 IntraMail Subscriber...

Page 2: ...Solutions Inc has no obligation to provide any updates or corrections to this manual Further NEC Unified Solutions Inc also reserves the right without prior notice to make changes in equipment design...

Page 3: ...ess VOL or VOL to scroll through the 16 data base addresses DB 00 through DB 15 OR Skip this step to select the currently displayed data base 9 Press HOLD Normally you see 9906 SAVING The PC Card Acti...

Page 4: ...de ICM 372000 HOLD 4 Dial 9907 HOLD You see START 5 Dial Y HOLD You see the name and date of the first database stored If no data bases are stored you see 9907 DB00 empty 6 Press VOL or VOL to scroll...

Page 5: ...tion 3 Directory Dialing 3 System Wide Programming 4 Programming Subscriber Mailboxes 4 Programming Master Mailboxes 6 Programming Routing Mailboxes 8 Operation 12 Group Mailboxes 13 Programming 13 Me...

Page 6: ...odes 26 Cannot Use System Speed Dial With Forced Account Codes 26 Call Forwarding Off Premise 26 Call Forwarding Off Premise With Account Codes And IntraMail May Reset System 26 Central Office Calls A...

Page 7: ...m 9903 Allows ATRU PCB In Slot 1 30 Speed Dial 30 4 Digit System Speed Dial Bin Displays Wrong Name 30 Pressing Super Display Soft Key When No Block Assigned Resets System 30 Station Message Detail Re...

Page 8: ...d Dial Key Leaves Extension Connected to Page Zone 34 Speed Dial Personal 34 Pressing Bin Key Quickly After Hang Up Can Cause System Reset 34 System Programming Cannot Set Up Soft Keys For Bins 706 72...

Page 9: ...to forward their call immediately to voice mail The telephone display automatically shows the Call Screening soft key options as soon as the recording begins When enabled Call Screening will broadcas...

Page 10: ...MW flashes fast while IntraMail records your caller s message Your telephone display automatically changes to show the Call Screening soft key options Call Screening is only available while your tele...

Page 11: ...y Directory Dialing Directory Dialing allows an Automated Attendant caller to reach an extension by dialing the first few letters in the extension user s name With Directory Dialing the caller does no...

Page 12: ...last If you enter 1 first last the system assumes that all names are entered in the following format If you enter 2 last first the system assumes that all names are entered in the following format Pro...

Page 13: ...key the indicated number of times for desired character Key 1 Time 2 Times 3 Times 4 Times 5 Times 6 Times 7 Times 8 Times 9 Times 1 1 2 A B C a b c 2 3 D E F d e f 3 4 G H I g h i 4 5 J K L j k l 5...

Page 14: ...BOX ACTIVE Use this option to activate Y the selected mailbox IntraMail cannot use the Directory Dialing Mailbox unless it is active By default all Master Mailboxes are inactive N If the Directory Dia...

Page 15: ...peats of the message IntraMail routes the call to the Next Call Routing Mailbox for the Directory Dialing Mailbox The entry range for this option is 0 99 seconds A setting of 0 no tim eout By default...

Page 16: ...s option to specify the minimum number of letters the caller should dial in order to be routed by the Directory Dialing Mailbox Callers must dial this minimum number of letters followed by The entries...

Page 17: ...efault this option is 5 5 seconds 8006 Fax Detection INCOMING FAX DET Use this option to enable or disable Fax Detection for the Directory Dialing Mailbox If enabled Y the Directory Dialing Mailbox wi...

Page 18: ...assigned Repeats the Directory Dialing Message to make a new name entry each time the caller dials the digit 000 015 valid Call Routing Mailbox Caller routes according to the 0 action of the Next Cal...

Page 19: ...ays That is an invalid entry and repeats the list of announced matches each time the caller dials the digit 000 015 valid Call Routing Mailbox Caller routes according to the 0 action of the Next Call...

Page 20: ...to the System Administrator options EXIT EXIT Go back to the System Administrator options EXIT EXIT 0 Plays Help message Using Directory Dialing To use Directory Dialing 1 After the Automated Attenda...

Page 21: ...bers to have the same Group Mailbox Since the system provides 8 Ring Groups there are a total of 8 Group Mailboxes available Programming 1802 Ring Group Number Enter the Ring Group to which the extens...

Page 22: ...r Announcement Mailbox features If the Group Mailbox user presses MW they are asked to enter their mailbox number After entering the number they hear That mailbox does not exist An Automated Attendant...

Page 23: ...d enter 4 By default all trunks are set to 1 external source 8004 Subscriber Message Length The Message On Hold cannot exceed the setting of 8004 Subscriber Message Length 1 4095 seconds By default th...

Page 24: ...ey has no function and the idle menu display is blank 01 DIRECTORY Press to access additional soft keys for Intercom System Speed Dial and Personal Speed Dial Directory Dialing 02 INTERCOM Press to di...

Page 25: ...00 UNDEFINED 01 DIRECTORY 02 INTERCOM 03 PERSONAL 04 COMPANY 05 PROGRAM 06 V MAIL 07 CALLS 08 PAGE 09 SP DIAL 1 10 SP DIAL 2 11 30 Personal bins 1 20 Press this To do this When entering key data your...

Page 26: ...onference INT Press to select from a directory of extension names EXT PERS Press to select from a directory of Personal Speed Dial names CMPY Press to select from a directory of System Speed Dial name...

Page 27: ...re is no extension installed Software version 03 20 07 enhances this type of Guest Mailbox as follows An Intercom call to the uninstalled extension goes directly to the Subscriber Mailbox A transferre...

Page 28: ...Save Save MSG RETENTION 1 90 Days CLEAR IND IND REC CONV BEEP Yes No Yes UPDATE MW LAMP Yes No Yes AUTO ATT DND Yes No No FORCE UTRF Yes No No AUTO TIME STAMP Yes No No SYSTEM ADMIN Yes No No DIALING...

Page 29: ...ram Entry Entry Range Default Setting ICM Password 372000 HOLD 8006 HOLD EXTENSION Routing Mailbox number 000 015 MAILBOX TYPE 1 Call Routing 2 Announcement 4 Directory Dialing 0 Undefined Subscriber...

Page 30: ...ry and back up to the previous prompt level VOL or Vol Scroll to the next prompt on the same prompt level LND Erase the entry to the left of the cursor CHECK Restore the previous entry CLEAR Clear the...

Page 31: ...record a conversation with a client right into the responsible technician s mailbox Your extension can have multiple Conversation Record keys each associated with a different mailbox Setting up a Reco...

Page 32: ...Call Screening mode After switching to the Call Screening mode To intercept the call and stop recording the message Press ANSWER ANSW or flashing MW To screen your caller s message as your mailbox re...

Page 33: ...er is transferred to an extension and Voice Mail picks up the caller will hear the entire greet ing for the called extension s mailbox The greeting will restart as soon as the system connects the call...

Page 34: ...orward 2 Set up Call Forwarding Off Premise at extension 304 to use Personal Speed Dial bin 701 and line 2 3 Program line 1 as Key Ring with day overflow to the IntraMail master number 700 4 When a ca...

Page 35: ...problem in prior 03 versions where a Greeting longer than 16 seconds could be cut off during recording Make Call And Message Notification Callout May Cause System Reset Software version 03 20 07 corr...

Page 36: ...tain feature operations This no long occurs in version 03 20 07 Voice Prompts Affected By User s Voice In prior 03 software versions a user could speak near their phone while a voice prompt was playin...

Page 37: ...Vol Down to return to it Program 0501 Data Entry Errors Software version 03 20 07 corrects the following program entry problem that occurred when pro gramming 0501 Single Digit Access in prior 03 vers...

Page 38: ...in prior 03 versions in which names would be assigned to the wrong bins in 1101 System Speed Dial Numbers Pressing Super Display Soft Key When No Block Assigned Resets System In prior software version...

Page 39: ...otes DS2000 Release Notes 31 03 20 09 03 21 00 DS200003 20 09 03 21 00 Release Notes DS2000 03 20 09 03 21 00 Release Notes New Features in 03 20 09 03 21 00 New Features in 03 20 09 03 21 00 There ar...

Page 40: ...00 Release Notes Enhanced Features in 03 20 09 03 21 00 32 03 20 09 03 21 00 DS2000 Release Notes Enhanced Features in 03 20 09 03 21 00 Enhanced Features in 03 20 09 03 21 00 There are no Enhanced Fe...

Page 41: ...r is determined by the setting of 8004 Delay in Dialing Digital Pager Callback Number In software version 03 20 07 the delay was fixed at 30 seconds regardless of the setting of this option This is co...

Page 42: ...cor rected in software version 03 20 09 03 21 00 System Programming Cannot Set Up Soft Keys For Bins 706 720 In software version 03 20 07 program 1705 Soft Key Configuration could not set up soft keys...

Page 43: ...ns com Other Important Telephone Numbers Sales 203 926 5450 Customer Service 203 926 5444 Customer Service FAX 203 926 5454 Technical Service 203 925 8801 Discontinued Product Service 900 990 2541 Tec...

Page 44: ...80001RNT45 80001RNT45 September 27 2004 Printed in U S A NEC Unified Solutions Inc 4 Forest Parkway Shelton CT 06484 TEL 203 926 5400 FAX 203 929 0535 www necunifiedsolutions com...

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