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Making and Receiving Calls 

 

TO PLACE AN INTERNAL CALL 

Lift your handset or press the Speaker key to receive a dial tone. Dial the desired 5-digit 
extension. Use your handset or Microphone to converse. 
 

TO PLACE A LOCAL CALL 

Lift your handset or press the Speaker key to receive a dial tone. Dial 9 and wait for the second 
dial tone. Dial the desired telephone number. Use your handset or Microphone to converse. 
 

TO PLACE A LONG DISTANCE CALL 

You will need to use your assigned V-Net code to place long distance calls. Lift your handset or 
press the Speaker key to receive a dial tone. Dial #9 and listen for the interrupted dial tone. 
Enter your V-Net code and listen for the service tone (solid, high-pitched tone). Dial 9-1 and the 
desired telephone number, area code first. Use your handset or Microphone to converse. 

 
Note

: Users at the remote Williamson County clinics do not need to use a V-Net code. If you 

wish to make a long distance call, you may follow the same instructions as placing a local call. 
 

TO DIAL A TOLL-FREE NUMBER 

Lift your handset or press the Speaker key to receive a dial tone. Dial 9 and wait for the second 
dial tone. Dial the entire toll-free number, including the ‘1’ at the beginning. Use your handset 
or Microphone to converse. 
 

TO ANSWER A CALL 

Your phone will ring, the Call Waiting Lamp will flash, and the LED light on the ringing line will 
flash when you have an incoming call. Press the flashing line appearance key and lift the 
handset or press Speaker to answer the call. Use your handset or Microphone to converse. 
 

TO ADJUST THE CALL VOLUME 

While you are on a call, press the Up/Down Cursor buttons to increase/decrease the speaker 
volume. 
 
 
 
 
 
 
 
 
 
 
 

Summary of Contents for D-Term IP-32

Page 1: ...D Term IP 32 User Guide ...

Page 2: ...ture Keys 8 Security Lock 9 Speed Dial Keys 8 9 Pickup 9 Forwarding 9 10 Voice 10 S R 10 Conference 10 Call Back 10 Shift 11 Logout 11 Recall 11 Answer 11 Redial 11 Menu 12 13 Other Features 14 Call Park 14 Directed Call Pickup 14 Headsets 15 Customizing Your Phone 16 Ring Volume 16 Ring Tone 16 Lamp Color 16 LCD Brightness 17 ...

Page 3: ...re shown at the bottom of the LCD display is available Press for more features Help Explanations of the Soft Keys can be pulled up on the LCD by pressing this key Feature Keys Your phones lines as well as various other phone features are located on these keys Speed Dial Keys These keys allow you to program frequently used phone numbers and functions into the D Term s memory You can then dial the n...

Page 4: ...hold Transfer Allows you to transfer established calls to another number Speaker Controls the built in speakerphone feature The LED light on this key remains illuminated when the Speaker is on Tones Dial Tone Steady tone you hear before you make a call Busy Signal Pulsing tone that indicates you dialed a number that is being used Reorder Tone Fast busy signal This means that an invalid number was ...

Page 5: ...sired telephone number area code first Use your handset or Microphone to converse Note Users at the remote Williamson County clinics do not need to use a V Net code If you wish to make a long distance call you may follow the same instructions as placing a local call TO DIAL A TOLL FREE NUMBER Lift your handset or press the Speaker key to receive a dial tone Dial 9 and wait for the second dial tone...

Page 6: ...e HOLD TO RETRIEVE FROM HOLD Lift your handset or press the Speaker key Press the held line Use your handset or Microphone to converse Note Any D Term with this line appearance can retrieve the call TO PLACE A CALL ON EXCLUSIVE HOLD While on a call press the Hold key twice The LED light on the held line will rapidly flash green TO RETRIEVE A CALL FROM EXCLUSIVE HOLD Lift your handset or press the ...

Page 7: ...en the calls by pressing the Transfer key Note Your display indicates the connected extension or number at any given time TO END A CONSULTATION CALL The third party with whom you are consulting must terminate the call otherwise you will end up transferring your original call to the third party You may either wait for the third party to hang up while you are connected to them or press the Transfer ...

Page 8: ...ointing arrows that look like this You will need to press the gray Soft Key beneath to scroll over to the page with the headset feature The letters MUTE and HSET should appear on your display To activate or deactivate your headset press the gray Soft Key directly beneath the letters HSET on your display For information on using your headset see page 15 MUTE This feature allows you to mute your han...

Page 9: ...ght side of your phone allow you to program frequently used phone numbers into the D Term s memory You can then dial the number by pressing a single key The Shift key allows you to establish 8 additional speed dials for a total of 16 You may also save certain functions such as Transfer or Voice to your speed dial keys Note Once a speed dial has been saved it cannot be erased You can however save o...

Page 10: ...The call will automatically be answered from your phone Note You may also answer a call from a Call Pickup Group by dialing 8 Forwarding You may send your calls to another extension phone number pager or voicemail by using the forwarding function Fwd NA will forward your calls to another destination after three rings Fwd All will forward your calls immediately to another destination without ringin...

Page 11: ... S R The number will remain saved indefinitely To redial the number lift your handset or press the Speaker key Listen for dial tone then press the S R key The LED light will go off and your phone will begin dialing automatically Note Once you redial the number is no longer saved You may save the number again by repeating the above steps Conference This will allow you to place a 3 way conference ca...

Page 12: ...ur display will indicate LOGOUT and the LED will slowly flash red Press the Logout key again to log out Your display will indicate Connecting VLAN as it disconnects from the network Recall Pressing the Recall key will immediately disconnect your current call and get a new dial tone Answer This feature will allow you to automatically answer your secondary lines without selecting them first TO ACTIV...

Page 13: ... the Menu For information on commonly used settings see page 16 Menu History The History menu can be access by pressing the Menu key and choosing Option 1 This will open a brief call history for your phone You may review each entry by using the Cursor button You may also delete numbers from the history by using the DEL Soft Key Below is a full list of options available from the Menu History ...

Page 14: ...sing the Menu key and choosing Option 5 Here you can customize certain aspects of your phone including the ring tone the color of the Call Waiting Lamp the font size on your display and many more Below is a full list of options available from the Menu Settings ...

Page 15: ... FROM THE ORIGINAL TELEPHONE Lift the handset and dial 6 You are automatically reconnected with your caller Your display will indicate CALLPARK and the number TO RETRIEVE THE CALL FROM ANOTHER TELEPHONE Lift the handset and dial 65 followed by the extension number of the telephone where you parked the call You are automatically reconnected with the caller Your display will indicate CALLPARK and th...

Page 16: ... is automatically lowered To adjust the ring volume you must come out of Headset mode For further instructions on how to adjust the ring volume see page 16 TO TURN ON YOUR HEADSET Press the Soft Key for more options Press the HSET Soft Key HSET will flash on your display You may now use your headset TO TURN OFF YOUR HEADSET Press the Soft Key for more options Press the HSET Soft Key HSET will disa...

Page 17: ...ough the list and press OK when finished TO CHANGE THE RINGER FOR EXTERNAL CALLS Press the Menu key to open the menu Dial 5 1 1 4 1 to access a list of 14 possible ring tones Use the Arrow keys to scroll through the list and press OK when finished Lamp Color You can change the color of your Call Waiting Lamp for both internal and external calls or disable the lamp entirely You may access a list of...

Page 18: ...LCD Display You may adjust the brightness of your LCD display as needed While the phone is on hook i e inactive press Up on the Cursor to darken the display Press Down on the Cursor to lighten the display ...

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