GETTING STARTED
Installation Error Messages
The error messages that may appear during the installation process are self explanatory. Some sample
messages are included in the table below:
Code Text
801
The product key provided does not match the software that you are attempting to activate. Please
re-enter the product key to verify or visit the NavKal
™
support page for assistance.
http://www.navistarservicesoftware.com/index.php/navkal/
803
You’ve exceeded the number of registrations allowed for this product. Please visit the NavKal
™
support page for assistance.
http://www.navistarservicesoftware.com/index.php/navkal/
810
An Internet connection to the NavKal
™
server could not be established; press OK to continue in
offline mode. Your license will be verified each time you log into the system. You can keep accessing
NavKal
™
offline for 30 remaining days. If a connection to the NavKal
™
Server cannot be established
by then, your product will stop working.
812
On some computers, NavKal
™
has to be run in administrator mode. Follow these steps:
1. On the Windows desktop, right-click the NavKal
™
icon.
2. In the right-click menu, select OPEN FILE LOCATION.
3. Right-click NavKal.exe.
4. Click RUN AS ADMIN.
814
You have already activated the maximum number of usernames permitted by your license.
NOTE – Refer to http://www.navistarservicesoftware.com/index.php/800-codes/ for additional error
codes.
6
Summary of Contents for NavKal
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