28
TROUBLESHOOTING
Condition/Problem
Things to Check
Solution
No display/partial display/
unit will not turn on
Check electrical (wall)
outlet
Make sure unit is plugged into a functioning wall outlet.
Check connection at rear
of machine
Connection should be secure and undamaged. Replace power
cord or connection at machine if either are damaged.
Check Power Switch
Turn on the power with the Power Switch.
Check data cable integrity All wires in cable should be intact. If any are visibly crimped or
cut, replace cable.
Check data cable
connections/orientation
Be sure cable is connected securely and oriented properly.
Small latch on connector should line up and snap into place.
Check console display for
damage
Check for visual sign that console display is cracked or other-
wise damaged. Replace Console if damaged.
Console Display
If Console only has partial display and all connections are fine,
replace the Console.
If the above steps do not resolve the problem, contact Cus-
tomer Service (if inside US/Canada) or your local distributor (if
outside US/Canada).
Unit operates but Con-
tact Heart Rate (HR) not
displayed
HR cable connection at
Console
Be sure cable is connected securely to Console.
Sensor grip
Be sure hands are centered on HR sensors. Hands must be
kept still with relatively equal pressure applied to each side.
Dry or calloused hands
Sensors may have difficulty with dried out or calloused hands.
A conductive electrode cream (heart rate cream) can help
make better conduct. These are available on the web or at
medical or some larger fitness stores.
Handlebar
If tests reveal no other issues, Handlebars should be replaced.
Unit operates but
Telemetric (HR) not
displayed
Chest Strap (not provided) Strap should be “POLAR
®
” compatible and uncoded. Make
sure strap is directly against skin and contact area is wet.
Chest Strap Batteries
If strap has replaceable batteries, install new batteries.
Interference
Try moving unit away from sources of interference (TV, Micro-
wave, etc).
Replace HR Device
If interference is eliminated and HR does not function, replace
Device.
Replace Console
If HR still does not function, replace Console.
Resistance does not
change (machine turns on
and operates)
Check Console
Check for visual sign that Console is damaged. Replace
Console if damaged.
Check data cable integrity All wires in cable should be intact. If any are visibly crimped or
cut, replace cable.
Check data cable
connections/orientation
Be sure cable is connected securely and oriented properly.
Reseat all connections. Small latch on connector should line up
and snap into place.
If the above steps do not resolve the problem, contact Cus-
tomer Service (if inside US/Canada) or your local distributor (if
outside US/Canada).
Summary of Contents for U627
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