49
Condition/Problem
Things to Check
Solution
Console shuts off (enters
sleep mode) while in use
Check electrical (wall)
outlet
Make sure unit is plugged into a functioning wall outlet. Test the
outlet with a known functioning device such as a lamp.
Check connection at front
of unit
Connection should be secure and undamaged. Replace adapter
or connection at unit if either are damaged.
Check data cable integrity
All wires in the cable should be intact. If any are cut or crimped,
replace cable.
Check data cable
connections/orientation
Be sure cable is connected securely and oriented properly. Small
latch on connector should line up and snap into place.
Reset machine
Unplug unit from electrical outlet for 3 minutes. Reconnect to
outlet.
If the above steps do not resolve the problem, contact Customer
Care for further assistance.
Fan will not turn on or will
not turn off
Reset machine
Unplug unit from electrical outlet for 5 minutes. Reconnect to
outlet.
Fan will not turn on, but
Console operates
Check for blockage of fan
Unplug unit from electrical outlet for 5 minutes. Remove material
from fan. If necessary, detach the Console to help with removal.
Replace the Console if unable to remove blockage.
Unit rocks/does not sit
level
Check leveler adjustment
Adjust levelers until machine is level.
Check surface under unit
Adjustment may not be able to compensate for extremely uneven
surfaces. Move machine to level area.
Thumping sound when belt
operates
Walking belt
Walking belt needs to be used for wear in period. Sound will go
away after the wear in period.
Walking belt not aligned
Machine leveling
Make sure the machine is level. Refer to the procedure for level-
ing the machine in this manual.
Walking belt tension and
alignment
Make sure the walking belt is centered and tension is correct.
Refer to the procedures for adjusting tension and aligning the belt
in this manual.
Motor sounds strained
Silicone lubrication on
walking belt
Apply silicone to the inner surface of the walking belt. Refer to
the belt lubrication procedure in this manual.
Hesitation or walking belt
slips when in use
Belt tension
Adjust the belt tension at the rear of the machine. Refer to the
procedure for adjusting belt tension in this manual.
Belt stops moving while in
use
Safety key
Plug Safety Key into Console. (See Emergency Stop Procedure
in the Important Safety Instructions section.)
Motor overload
Unit may be overloaded and draw too much current, which
causes power to turn off to protect motor. Refer to maintenance
schedule for belt lubrication. Make sure the walking belt tension
is correct, and start unit again.
If the above steps do not resolve the problem, contact Customer
Care for further assistance.
