natus Nicolet EEGwireless32, User Manual, Page: 130 / 138

Nicolet Systems
12-4
April 27, 2015
Problem: The amplifier either has an incompatible headbox type (a 64 channel headbox on a 32
channel amplifier) or there is no headbox attached to the amplifier. This is indicated
in the Amplifier Details.
Solution:
Connect a compatible headbox to the amplifier. If the amplifier is a 32 channel
amplifier, the only compatible headboxes are a 32 channel or w10-20HB headbox.
Problem: The last used protocol does not match the required protocol (i.e., using a 32 channel
amplifier, you must have a 32 channel or w10-20HB protocol selected). This is
indicated in the Amplifier Details.
Solution:
You must select Cancel from the amplifier selection screen. When you are presented
with the recorder screen, select the proper protocol from the protocol menu. After
selecting this protocol, exit NicoletOne recorder and then launch NicoletOne recorder
again.
Problem: The amplifier went out of range or was disconnected after the Amplifier Selection
window was opened. The intended amplifier will not be listed.
Solution:
Connect the amplifier either by bringing it back into wireless range or by tethering the
amplifier with a ethernet cable.