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In normal service operation, the display will alternate between time of day and days until 

next regeneration.When the display reaches the day and time programmed for regenera-

tion the controller will trigger the regeneration cycle automatically. The Default setting for 

the regeneration cycle is 3:00 AM every four days.

Controller Operation During a Power Failure 

When power returns, the control valve resumes normal operation from the point where 

it was interrupted. An indication that a power outage has occurred is a flashing display. 

If this is noticed, simply press any button and the display will stop flashing.  Note: If the 

power was out for more than 48 hours, you may need to reset the time and should 

manually initiate regeneration by pressing the EXTRA CYCLE button for ten seconds. If 

you have a significant drop in water pressure and/or water from the faucet that tastes 

and/or appears unusual may be a sign that the control valve or filtration system is 

malfunctioning. Contact Customer Service at 1-800-428-9419 or via e-mail at

 support@

naturallyfiltered.com. 
Control Operation During Regeneration 

During regeneration, the controller displays a special Regeneration Display. This dis-

play shows the current regeneration step (the step the valve is advancing to or has 

reached), and the time remaining in that step. The step displayed flashes until the valve 

has completed driving to this regeneration step position. Once all regeneration steps are 

completed, the valve returns to Service and normal operation. For example: Pushing the 

EXTRA CYCLE button during a Regeneration Cycle will immediately advance the valve to the 

next regeneration cycle step position and resume normal step timing. 

Problems Related to Water Pressure

First determine whether or not the problem is due to your plumbing supply, the control 

valve or the filtration system. Test your tap water supply by bypassing the MG-10 as fol-

lows: 1) close all faucets in your home, 2) move the MG-10 Bypass Manifold to bypass 

position (see page 3), and 3) compare & evaluate water pressure. 
If the water pressure is the same, the problem is related to the water supply. Contact your 

city or installer. To put your system back in filtration mode, return the Bypass Manifold to 

normal service position (see page 3). If water pressure improves, or your problems are 

related to taste or appearance, bypass the MG-10 as described on page 3 and promptly 

contact either your distributor or Customer Service at 1-800-428-9419 or via e-mail at 

sup-

[email protected]

WARNING

Many insurance providers have recently modified their homeowner’s coverage 

policy as they relate to leaks associated with a water treatment system and do not provide 

coverage in the event of a leak. This unit is engineered so that it may be installed outdoors 

where a plumbing leak would not cause damage to your home. While this unit is engineered 

to the highest standards, a risk of an unanticipated failure which could cause excessive 

flooding is always possible. If this unit is installed indoors where flooding related damage 

may occur, you are hereby notified that you are assuming all risk associated with any such 

damage. It is strongly recommended that you install an automatic leak detector and shut-off 

valve (available from www.watercop.com and other sources). Also, if the MG-10 is installed 

outdoors, it should be covered and must be protected from temperatures below 40

F. as 

per specifications chart on page one. If you live in an area that experiences a hard freeze, 

assure installation of appropriate insulation, heating devices, etc. to maintain temperatures as 

specified in this manual when the MG-10 is installed. Naturally Filtered, LLC,

 IS NOT LIABLE

 

for any and all damage to any property or dwelling or any expense caused by or related to a 

leak in this or any products supplied by Naturally Filtered, LLC. 

Control Valve Notes

NATURALLY FILTERED, LLC warrants The Natural Home MG-10 for 

three (3) years from the date of purchase against all defects in materials and 

workmanship when installed by a licensed and certified plumber and used in 

compliance with this Installation Manual. 

To allow NATURALLY FILTERED, LLC to record your ownership of this 

product, start your warranty coverage cycle, and send you any applicable 

product reports or announcements, please complete and return the Warranty 

Information Card below. You should also make a copy for your records. The 

Warranty Card must be returned within 30 days of purchase in order to validate 

warranty. 

NATURALLY FILTERED, LLC will replace or repair any part which, in 

our opinion, is defective, if the filter, furnishings, and fixtures have not been 

subjected to tampering, alteration, or improper use or transportation after 

delivery and have not been repaired by anyone except NATURALLY FILTERED, 

LLC or an authorized representative. NATURALLY FILTERED, LLC’s obligation 

does not include any costs related to shipping and transportation. NATURALLY 

FILTERED, LLC is not responsible for damage in transit, the customer should 

present claims for such damage to the carrier. 

NATURALLY FILTERED, LLC makes no warranties, expressed or implied, 

including, without limitation, any warranties of fitness or merchantability except 

as expressly set forth above. NATURALLY FILTERED, LLC shall not be liable 

for any anticipated or lost profits, incidental damages, consequential damages, 

costs, time charges, or other losses incurred in connection with the purchase, 

installation, repair, or operation of the filter, and we do not authorize anyone to 

assume for NATURALLY FILTERED, LLC any liability in connection with the filter 

or any part thereof. NATURALLY FILTERED, LLC reserves the right to modify 

the design of our products at any time without notice. 

This warranty covers the filter for residential use only and, in addition, does 

NOT

 

apply to: 
1.  Failures resulting from use of water not suited to drinking, as outlined in 

current AWWA guidelines*; 

2.  Failures due to normal wear, accident, misuse, abuse, negligence, or 

contamination in source water supplies; 

3.  Damage due to failure to follow operating instructions and maintenance 

requirements or any damage, residential or commercial, resulting from MG-10 

system or plumbing leaks. The MG-10 is designed for outdoor installation; 

4.  Products that are altered, modified, or serviced in a manner not authorized by 

NATURALLY FILTERED, LLC in writing; 

5.  Failure of goods due to use other than what was originally intended; and 
6.  Damage due to failure to follow published laws, regulations, and codes. 

For servicing under this warranty, contact Naturally Filtered’s Customer 

Service Department at 1-800-428-9419 and explain the problem in detail. Repair 

or replacement of the filter by NATURALLY FILTERED, LLC requires registration 

card submission and may require the return of the filter to NATURALLY 

FILTERED, LLC at your cost.

* For information regarding current AWWA standards, 

please visit —

 http://www.awwa.org 

Naturally Filtered, LLC   PO Box 1866, Alachua, FL 32616 USA

USA Toll Free 1-800-428-9419 • International Customers 1-386-462-0563 

www.NaturallyFiltered.com 

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3-Year Limited Warranty

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