Natural Choice ION pure refreshment, Technical & Service Manual

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Troubleshooting Guide
NCC7222-07 R2- 111207
19
Cause Action
1. Filter not completely rotated into correct position. 1. Some filters (produced June 2007) have been spinwelded
incorrectly and can only be rotated clockwise into ION to a
certain point. If you want these filters replaced, contact the factory.
2. Ice Bank leak 2. Level inside Ice Bank is checked by software every 24 hours and
refilled (2 minute limit)… a small pinhole leak inside Ice Bank can
cause leak. Contact factory for replacement.
3. Tubing, Fitting, or Valve Leak 3. Check all fittings, tubing, and valves, and repair as needed.
Problem: Water Leak
IMPORTANT – the ION uses an Inlet Valve to allow water to enter the appliance. Only when the customer presses
Touch Panel to dispense water – or when Ice Bank automatically fills – does the Inlet Valve open to allow water to enter
the appliance.
On units with “Bypass” feature, the Inlet Valve is bypassed to allow for Filter Water from the ION to be routed out the
back of the appliance and over to a coffee machine. This option provide for continuous water flow (bypassing the Inlet
Valve) and is not recommended for installations that want to maintain the maximum level of leak prevention.