Chapter 4
Installation Verification and Troubleshooting
GPIB-ENET for MacOS
4-6
©
National Instruments Corporation
The
Update
utility returns the message “Bad checksum.” What
should I do?
Run the
Update
utility again. Your imagefile might be corrupted. If the
same message appears when you run the utility again, try reinstalling
your NI-488.2 software and then running the
Update
utility again.
I powered off my GPIB-ENET before recording the flashing
READY LED pattern. What should I do?
Try to duplicate the error before calling National Instruments for
assistance. Recording the READY LED pattern is not critical to the
operation of your GPIB-ENET, but it saves you time and helps Product
Support to diagnose the problem more quickly and accurately.
What do I do if I have installed the NI-488.2 software and now my
Macintosh crashes upon startup?
Try changing the name of the
NI-488 INIT
to
ZNI-488 INIT
. Because
INITs load in alphabetical order, the
ZNI-488 INIT
will load last,
preventing possible corruption from INITs that load after it. If changing
the name of the
NI-488 INIT
does not solve the problem, another INIT
file might have a conflict with the
NI-488 INIT
. Try removing some
of your other INIT files. You can store them in a temporary folder, in
case you need to reload them later. If you are using System 7.5 or later,
you can use the
Extensions Manager
control panel to disable certain
extensions and control panels.
My system has been crashing since I switched to a Quadra
computer. What should I do?
This problem was associated with some versions of the
NB Handler
INIT
. Upgrade to the
NI-488 INIT
to resolve this situation.
What information should I have before I call National Instruments?
When you call National Instruments, you should have the results of the
software verification test. In addition, make sure you have filled out the
configuration form in Appendix C, Customer Communication.
