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Troubleshooting
Windows HyperTerminal, or any other software like it, and a serial port monitor could be useful tools to
check the station operation when connected to the controller PC through the RS232. You can check
attempts of the station to connect to the GPRS network and its operation. Hyper Terminal and Serial
Port Monitor show activity of the station being it connected to the PC RS232.
To allow communication between the Hyper Terminal software and the area monitor, its has to be set
with following configuration:
Baud-rate: 115200
Data:
8 bit
Parity:
None
Stop:
1 bit
Flow control: None
In this way it is possible to send all commands described in the user’s manual chapter 4 and also verify
the answer from the monitor station
When I open the software, some sections are not active
- Verify to have pushed the button Enable setting.
- Verify the area monitor is correctly set to work in Point to Point mode or in FTP mode. The choice of
one mode can exclude some parts of the software when used in the other mode.
Example
When the AMB-8059 is set to work with the modem all sections concerning the Wi-Fi, are not activated
The software is not able to have a connection with the FTP server
- Verify to have put correct IP address, user name and password for the FTP connection
- Try to enter in the FTP server with a browser (Mozilla, Safari, Internet Explorer,...)
- Verify that a firewall, or an anti-virus, is not blocking the connection, try to temporarily disable them
just to try once